Called when I was having issues with my Pool and they were extremely kind and helpful. Provided…read moreinformation over the phone and we're willing to make the drive all the way out to Chesapeake to help me with my Pool. Extremely kind and knowledgeable people highly recommend.

Upon opening my pool, I asked them to check the filter. They said not necessary as it had been…read moreclosed properly the previous fall. Guess what? Hole in the filter put a TON of diatomaceous earth into my pool. Have you ever tried to get diatomaceous earth out of the pool? The worst. I sent lots of pictures to them trying to figure out why my pool wasn't clearing up as they had said it would "in a few days". There was no response Called Leslie's and they helped me diagnose the problem. Oh ya! I also had to buy a new PUMP motor. Too bad as I had high hopes for the couple. I paid them too quickly after the opening. Guess that's what they were mostly interested in. Not a good way to get return business.

My liner is stunning. The install was perfect! Do not sleep on using a private company that is…read morelocally owned. Very happy with the results.

Great service. Friendly and informative and honest! We had our DE filter cleaned. Reasonable price…read moreand availability especially this time of year! Small owned business to support!

Matt was the only pool tech out of the 3 I tried who responded consistently. After another company…read moredetermined that the liner on our large above ground pool was torn and would need to be replaced, I was unable to get a hold of them to do the work. I found Matt on Yelp, and he came out in the dark a couple days later to measure the size I would need. He showed me where to order the right liner to be sent to me, then came out and spent most of a Sunday installing it. He gave me instructions to replace a portion of the filter line, and stayed available to me via text until I got that fixed successfully. Growing up in a family that owned a small business, I can easily recognize good service, and that is exactly what I got from Ahoy.

No I don't recommend them! Came to give me an estimate on some pool work and no one was home…read more Didn't call to let me know what time he was coming. My neighbor call me & informed me that a guy was searching my property & tried to steal my dog from inside of his house.

Total disregard for customers. A crotchety old man who never replies to calls or emails.read more

My hot tub was installed in 2007. Since then, it hasn't worked more than it has. When i would call…read morethe big Spa or pool companies, they would recommend buying a new hot tub. So, I see Chester's information on Nextdoor.com and the reviews were great. I saved his number and called him recently. He came over with everything he needed to get my tub up and running. It hadn't worked for over 3 years! I'm very happy. Call Chester for pools and spa maintenance. 757-777-2559 spafix1@verizon.net

We purchased a Challenger swimspa from them which can't be installed without alterations. This is…read moreanother pricey and unnecessarily time-consuming adjustment. Let me tell you, they make sure they get their money but no costumer service whatsoever. Nobody from that place came by in person to check if the place is okay to put the spa on nor did we got any consultation and first hand information or instructions. Mike is the worse consultant whatsoever and Elliot doesn't know what's going on in that place. It seems they don't talk to eachother about ongoing business. If the product quality wasn't so much better than others we looked at we would've got out of that contract long time ago.

David came to repair our hot tub today. He was very prompt, pleasant and professional. He completed…read morethe repair in a very efficient manner, plus spent time answering all of my questions about hot tub maintenance. I really appreciate how quickly we were able to get our service scheduled and they were here within two days of my calling it in. Keep up the great service-I'm extremely happy with our technician and experience! Thank you!

I had 2 fiberglass tubs reglazed. Billy did an excellent job. He taped and covered everything, came…read moreon time and cleaned up after the work was finished. Bath tubs look like new . We are extremely pleased with his work.

Billy is horrible at doing business. We had been discussing him doing some work for my baths for…read moreweeks and he kept having excuses to why he couldn't do the job. We finally set a time and date for him to start. We talked a couple of hours before he was supposed to start my job and then he backed out without saying a word. Poor business practices.

Pick another pool company. Unless you want it to take over a year and empty promises .I left a…read moregood review so I could use there robot. Glad we are done. Maybe they will work for you bad experience all around

For pool and concrete work I would suggest that you NOT use @Vision Pools and Concrete. I did, and…read moreit was a huge mistake, for multiple reasons. I should have realized this when they presented me with an 8 page contract, all protecting them. That contract noted a construction period of 6-8 weeks, but they would, on two occasions, disappear for a month at a time. We just terminated our relationship with them at the 6 month mark with the job not finished. The edges of the concrete pool border are rough and wavy. The vinyl liner they installed is incorrectly installed and has multiple areas covered in concrete sealer, as well as well as multiple areas of liner wrinkles. The pool steps are a mess. They cracked the skimmer in multiple areas but refuse to take responsibility for it unless I pay them more that I do not owe them and that they have no documentation that says otherwise, not to mention that the damage they have done to the pool and property and my equipment is significant. These type of quality complaints are not unusual for this company, which became a pool/concrete company 2 years ago. You can find more very similar comments if you check out reviews in the deck-building company that they were in the past named "Dream Decks" or "Atlantic Contracting;" all a problem. .... In short, I strongly advise you to avoid Vision Pools and Concrete, at all costs. We are now starting on a complete redo of this ineptly done construction project.

Outstanding service! Jay was very professional and made sure to get the job done as quickly as…read morepossible:)

Outstanding service from a small but very capable company. Jay quickly resolved my pool pump leak…read moreand offered some free advice on avoiding this problem next year. On time and extremely professional. Can't say enough good things about Jay and the service. I will definitely call Splash Pool Solutions next time I have a pool problem. Highly recommend you do the same!