BEWARE this place is ripping off it's customers!!!…read more The across the board "$2.00 convenience fee" is ridiculous!!! Credit card companies charge 3.75% on the total bill. For a $2.00 fee the purchase would need to be greater than $50.00 As a $50.00 fee would still only be $1.88. So they are making bank in addition to the markup of their items. This company has a greed problem and they are taking it out on their customers.

This business establishment carries everything for all of your gardening, lawn, pet, fishing,…read morepainting.... etc. needs!! Pettigrew True Value Hardware is a spacious store filled with a vast range of inventory!! There's, literally, something for everyone.... it's a fun store to shop at!! Employees are welcoming and helpful! #SatisfiedCustomer

Great service and selection of products! Best place in or anywhere near Ravenna to find parts for…read moreolder plumbing fixtures! ...And Montigney Hardware is the only store I know of that still cuts glass and repairs windows! It's impossible to compare prices on many of the things I buy there because they're not available anywhere else! That in itself is a great value!

They have a great selection for a local hardware store. Helpful employees goes that extra mile to…read morefind what you need.

Great prices, great people, great advice, great hardware, great creativity, great fun. Also the…read morebiggest _real_ hardware store I know.

Intrigue and curiosity caused me to wonder and browse in this locally owned and ram hardware store…read more As one walks in, you feel the welcoming embrace of the store and history. Friendly staff; who shared my birthday, that was very helpful. This was a hardware store with a twist, having antiques along with Christmas stuff. Defintly a win for the community, to support local.

Talk about an old fashioned hardware. They have a little of everything and the employees know what…read morethey are talking about and are very helpful. Prices are respectable. I never have a problem paying a little more for better service, product and to support the local stores. Wes, outdoor power equipment tech, is very competent and always does a good job. There is a reason he is usually a week or so out on work......people are willing to wait for his quality.

Great selection of tools, hardware, and supplies. They even have food items and clothing. There…read moreare full scale homes built inside the store so that you can see how different kitchens, cabinets, and appliances will look. Incredible two story store! Well worth the trip. There is something here for everyone.

Bought a gallon of Clear conversion varnish. This is a $159 a gallon product. Ended up not needing…read moreit. Unopened and unused(stillin the box they shipped it in) and they dont take returns. If I had purchased this at any store, they would allow me to return it. Buyer beware, purchases are final when it comes to any paint, varnish, stain, etc.

The "$2.00 convenience fee" is ridiculous…read more They are ripping off their customers, this place has a greed problem to say the least. Credit cards charge 3.75% for all transactions. This place charges an across the board $2.00 fee for using a card. The fee should not be this high unless the purchase is $50.00. I will not be back and I hope the public boycotts this place for this specific problem.

charges a convenience fee for using a debit card. was equivalent to a 20% charge. crappy and…read moresince the most a credit card company charges is 3.5%, they pocketed a healthy 16.5% extra profit

While visiting my parents, I was helping my stepdad to do some updates to their home. I needed a…read morefew parts to change out the bathroom fixtures and Ace is nearby. There's a large parking lot and I was greeted right upon entering. The staff were easy to find and weren't intrusive when asking if I needed any help - ideal for me! Everything seems well organized and clean - made it easy to find just what I needed for the job. My mom likes this Ace Hardware because they have a good selection of windchimes and items for her garden (in particular they carry Woodstock Chimes, which are made local to me and great quality - I've given several as a gift and they are always well received).

I will from now on always drive the extra 15 to 20 minutes away to get anything hardware related…read more First of all to get any kind of service you feel almost as if you are bothering every single person in the place which by the way I saw at least six people working there that never once looked up as I was standing in the same place for more than 10 minutes waiting for service. To me you would think that they'd be happy to have any kind of customers instead of acting as if you're ruining their day by asking them for help I was getting a flashlight and you can't get them because they're all completely locked up if you're not interested in helping people then unlock the merchandise so that the people can help themselves.

I took my lamp that needed repaired. I spoke to an employee and they spoke to a coworker and told…read morehim what I needed. Jeff, who does the work on lamps was so kind and helpful!!! I dropped the lamp off with him expecting to hear from him next week. I went to a local food store and as I was leaving Jeff called and said, "your lamp is done"! I was delighted and amazed! If anyone needs a repair be sure to speak with him!! THE BEST CUSTOMER SERVICE!

Courteous and efficient. Staff is always willing to help. You can find just about everything you…read moreneed in one place. Discounts come in the mail. That's a plus!

Needed grass seed so we decided to stop here. Glad we did. This location had plenty of choices…read more Staff was around too in case we had questions. The store was well-lit with nice wide aisles so it was easy to navigate a cart. The checkout process was easy too with many lanes open. We were also asked if we needed any assistance out, which I thought was nice. The cashier thanked us for shopping at Menards.

Employees are helpful and friendly except for one employee by the name of Robin and after a year…read moreputting up with her terrible customer service I went across the street to Lowe's..bought everything at Lowe's..great service at Lowe's. When I was at Menards I told Robin I did not have my receipt and asked if she could help me use that machine that will print out a receipt she said oh you just do this and you just do that and I said could you come over here and help me and she acted like I was putting her out and she always gives me terrible customer service I told the manager that I won't shop there anymore cuz after a year putting up with that I think that's enough