A hair was found in my nieces food, my wife received a lemon that had already been squeezed. Food was mediocre but not anything special. Maybe it was the night shift, either way, maybe won't be back. Idk. ‍ read more

Last time we ate there, the food was nothing to write home about or take leftovers. Very disappointed!

This used to have the best service and food for the price in Abilene. Tonight we went in and it wasn't good at all. Service was slow and rude and the food was slower. We won't be back read more

The vegetable plate choices are the best in this town. Squash casserole, black eyed peas, cinnamon apples, broccoli rice casserole, green beans, mashed potatoes, etc.. I order 5 of my favs and they are all good. Fast service when I call in for a pick up. read more

Normally I love this place... service has dropped off in the past year so we aren't here as often as before... BUT tonight all I wanted was Chicken n Dumplings and mashed potatoes... since I just had an extraction today... AND no! They are SOLD OUT! And sold out of the potato soup! Haven't offered anything to rectify my unhappiness... read more

Cotton Patch Cafe - The elderly lady who must have enjoyed her meal enough that she is taking a to-go box... - American Near Me - Abilene, Texas

Came in on 6/6/2020 wait 15 minutes for a table no problem. Ordered our food with our drinks so we hopefully wouldn't have had to wait for so long, the waitress came by refilled our drinks a few times by the time I realized it had been maybe 45 minutes the waitress came by and apologize and told us they made our food Togo and it had been sitting. So they where remaking it then they brought us food but it wasn't the food we ordered. Asked to talk to someone and the waitress said your foods just free. We just left and went to chick-fil-a. I don't know how our food was free since we didn't get any food. read more

We stopped in here for supper as the wife had been before and really liked it. The service was great and we left full and happy. I had the fried catfish basket. Two fairly large fillets fried in a cornmeal batter as it should be. It was steaming hot when they brought it out. The batter was nice and crispy. It comes with a bed of fries and two hush puppies (jalapeno). The fries were pretty good, the hushpuppies are too small, or give me 4 please lol. read more

Cotton Patch in Abilene is phenomenal! The servers are excellent and the management staff is always so efficient and helpful. We love going here every chance we get. We do have one complaint, the new bread baskets seem to have black stuff on them that to me portrays mold. We would like to see something different, we personally liked the wire baskets better. read more

I work in the restaurant business and now how hard these times are at the moment. Customer satisfaction is a must in order to keep them coming back. I ordered 2 chicken fried steak dinners and my husband picked them up while he was in town, we live 10 miles outside of town. He got home and there was absolutely no gravy. I called them and the first young lady said she knew she put gravy in the bag, ummm, no you didn't. She put me on hold and finally someone got on the phone. I appreciate your apology but no I'm not driving back into town to pick up gravy. Please check the order before you hand it to the customer, times are hard and a take out dinner could be their only expense for that week read more

Our favorite place to go! Completely underrated. The staff is so friendly and the food is so good! Our server Jerrica was the sweetest lady and she made sure to put a military discount without us asking. And gave us a free desert for our anniversary! This girl needs a raise, customer service is top notch! read more

This place has good food however the smell of the entire restaurant is so bad and strong I can't eat it's sickening! My 6 year old wouldn't even eat and kept saying what's that smell... I'll probably never go back read more

We got a LOT of chicken tenders, a chicken fried steak, a classic burger, and a broccoli rice casserole and, overall, it was quite good. It was like eating some nice homecooked Southern comfort food. The prices were reasonable, too. Nothing too exciting, but it was quality food. read more

We enjoyed dinner here tonight. Everyone's food looked great and tasted good. Our order got lost in the kitchen. Our waitress, Madison, was very nice and even apologized and the manager comped our meal. That was extra nice. We will be back. read more

Ordered on 1/21/21 and the food was less than mediocre. Chicken tenders were cold like they had been fried for 2 hours, okra was soggy not crisp in any form, the chicken & dumplings were so thick they were like glue! Worse meal I've ever had. 24$ and could only eat the spiced apples. What happened to their good cooks? read more

This place was terrible. They seat the tables so close together you almost can't walk around, which means the place is SUPER crowded. The service was awful and so was the food. We will never return. read more

Squash and corn is still terrible, see Heather's review from March. You can do better in a place like Abilene, take the freeway north to Belle's at 18th or even Cracker Barrel at 531 and I-20 and you will come out ahead. Server forgot silverware but was pleasant. Norwegian salmon and lemon were perfectly acceptable. read more

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This is the sort of place you wish you could break down further, and if I could this is how I would do it. 'Warm' greeting: 3 stars. Prices Vs portions: 4 stars. Food quality: 4 stars. Server: 1 star. And only one star as a consolation because they try and fake being nice if they ever get back to your table. This is the sort of place that you look around at others enjoying it and wonder if you look like a ex-con because the only person getting crappy service is you. It took three times (and only cus I like chicken fried steak) chance of coming back: zero stars. (mushrooms used to be good... now too much batter and portions went from huge to pathetic). read more

I've been to this Cotton Patch location twice, with my senior citizen family members. Both times I was blown away by the excellent customer service! Your servers & managers go above and beyond to make sure we have everything we need or want. A million thanks for making our visits great! This is our new favorite place! read more

The chicken fried steak was over cooked. The gravy was ok. Small portions. I used door dash.

We went to this restaurant yesterday afternoon. We were a big party and we weren't offered the back room until my husband asked for it. The hostess was wearing a mask with her nose was out and when she gave the menus and silverware to the waiter, he didn't want to take them. He walked us up to the back room and left the menus and silverware on the table announcing that we could do take them ourselves; his attitude was rude. We sat down and our waitress came quickly and took our orders; she was polite, efficient and the the point. The food was fair; we ordered fried green tomatoes and fried pickles TX style as an appetizer for everybody, but the tomatoes were bland and the crust was thick. The fried pickles were better. I ordered the chicken Alfredo pasta and to my surprise the pasta was crock screw and not spaghetti or fettuccine. The pasta and the chicken were dry and with too much condiments. The sides were just ok. The rest of the food was fair. We won't be going back. read more

Mmmmm really good southern food. The quality and taste were both outstanding. Can't understand why all the reviews aren't 5 Star. I'm from California and we don't have food anywhere in the state even half this good. This is real cooking and would be a hit out west. And the prices are incredible affordable. A family of 4 (3 and baby) ate tons and only $29! Chicken fried steak and fried green tomatoes were amazing Yum yum read more

Food is always great.service was slow not enough staff, maybe just off night. So cold inside couldn't get out of there soon enough. But food was so good worth it I guess, bring sweater next time. read more

Cotton Patch Cafe - American Near Me - Abilene, Texas

We love going to cotton patch for good food and good atmosphere, however the only issues I have is when the waitstaff literally grabs your plate while your fork is still in your hand (even though there was only gravy and the last bit of crust from your meat on your fork) in lue of clearly off your table is unacceptable, the waitstaff was great at their job but my husband really struggled to tip this person on that one issue alone, I used to wait tables years of ago but I would had never grab someone's plate while still eating I don't do that at home it's flat out rude. Atmosphere is enjoying your time there right down to placing your fork and knife together on your plate and pushing it away indicating you are done and the food IS good to the LAST bite. read more

Dinner tonight was awesome. Caleb was our waiter and took great care of us. We had a hard time picking something from the huge menu, and he suggested several of his favorites. The food was A+ even with most of the tables packed. We also had a good spot to watch the start of Monday night football during the end of our meal. $20 before tip for two dinners and dessert! How could it get any better? read more

My first time eating at The Cotton patch was a bout a week ago, I really enjoyed it. Service was good and not a lot of people in there when I arrived with a friend but they had just opened. Had chicken fried stake can't go wrong with that. Was very good enjoyed it and will be there again soon read more

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Ate lunch here once and was very pleased. The service was great and the food portions were very generous. I had the chicken fried steak. It was supposed to be lunch portion but it was pretty darn huge. Came with couple of sides as well. I think it was only around $7. Saw some other items on the menu I wouldn't minding trying in the future. read more

Went here last night. Place was pretty dead as it was about an hour from close. We ordered the cheese fries for appetizer and was pretty impressed. The homemade ranch was actually very good. However when we got our entrees things quickly took a turn for the worse. I ordered the chipotle maple chicken with fried okra and mashed potatoes. The chicken was not too bad, but the okra was not cooked well and was pretty much slimy. And the mashed potatoes were hard and very undercooked. The only saving grace was the gravy. My wife ordered the chicken fried steak with Mac and cheese and onion rings. First off she found a hair in her Mac and cheese. The breading for the chicken fried steak was soggy and peeling off of the steak. The Mac and cheese was dry and not very flavorful. The onion rings were good but nothing to write home about. All in all we were not very impressed by the food especially with how expensive it was. We wanted to try something new and were sadly disappointed. read more

We came in Friday for lunch and our server, Amanda, was very rude and rolled her eyes several times when we asked for simple things like a drink refill. We noticed she was treating her other tables the same way. She kept pulling her cell phone out and texting in front of us. It's shame you have people like this working for your company. We will be sure to make friends and family aware of the bad apples you have representing your restaurant. read more

Here's the update I was contacted by Cotton Patch Cafe and they offered to make things right and give them another chance. This is an example of good customer service and I will continue to eat there as there food is good. Glad to have a place that cares about there customers to make mistakes right again. Thank you cotton Patch Cafe for your great customer service with this I'm upgrading this to a five star review. read more

The cotton Patch restaurant is our family favorite and with the pandemic and the restrictions on some of the businesses eating out has been less enjoyable but cotton Patch now does delivery and it's just as excellent delivered as in the restaurant. Thank you Cotton Patch for your service. Keep up the great work. Your still the bomb diggity . read more

Came in 30 minutes to close and were seated right away. The special on Monday is Country Fried Chicken or Country Fried Steak for $7.99, so both my husband and I ordered the steak. It was massive. I ordered green beans and mashed with it and everything tasted amazing. Our server Christopher never made us feel rushed. The only reason I gave 4 instead of 5 stars is because the staff started putting chairs up on the tables around us. Would definitely go back and try to leave room for dessert. read more

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Oddly, I've lived in the area for many years, yet I've never tried the Cotton Patch. I try to frequent the smaller, locally owned Mom and Pop places, but I happened to be nearby around lunchtime and gave it a shot. Overall, I was duly impressed. Service was fast and friendly, as it should be considering the large number of waitstaff. I ordered the lunch chicken fried steak with fries and baked squash, which arrived about 5 minutes later. The CFS was exactly as it should be, and it was the perfect size for lunch, the large would be too much for me. The baked squash really stood out, sweet, very sweet, but with some black pepper it was one of my favorite sides I've had in a restaurant in a long time. The fries were somewhat disappointing considering they fry a lot. Double frying for crispiness would be a huge improvement. They had some other interesting menu items that I'd like to try, so I'll definitely be back. read more

Amazing food, big portions so you can share! Fried green tomato's are so yummy as well as the Dr. Pepper cake for dessert. Kids love the chicken tenders. Great sandwiches. Large menu to choose from. Kid friendly. Staff are very pleasant and attentive. I only get to come here when visiting my daughter at college. Hoping we can get one soon in Cypress, TX soon! read more

My friends loved this place , unfortunately i was not a huge fan . I ordered a salad with no bacon and the salad I received had little bits of bacon throughout like someone may have started to make the salad and took the bacon off once they remembered it shouldn't have bacon . 1 hour wait at dinner time , small waiting area was packed out , if you like southern country food you may like this place . If you're a vegetarian you may want to stay away as there aren't many options for you . read more

Great service! Great food. Our server was super attentive and even though he had been there for a double shift, he didn't miss anything. We were a large group ( 4 adults and 4 kids). Food came out fast. Our server suggested items, since this was our first time in. And came back to check on us often. We will be back. read more

Great food, waiter was awesome and again, the food was excellent. We had a party of 17 and had about a 20 minute wait and put us in the back room where we had a lot of room and all the rug rats had the space to be...rug rats. Anyway, we're from the Fort Worth area down for my Birthday this made the day even better. Dylan, Thank you for all you did! read more

I am a frequent flyer for lunch the food yummy but mainly I go for the service I love the teamwork that Lacey and Judy provide to ensure that I get the best service and town and back to work on time!! read more

Came for chicken and dumplings had none. Waitress didn't offer any suggestions or gave a crap really. I can only eat soft food and we explained this she still really didn't care. Then she had no time to do anything except rush us out. read more

While I wouldn't take a date here, this is a great place for going out with your friends, or a lunch in. Portion sizes are adequate, and customer service matches the rating. They do have a mean strawberry lemonade :) read more

If you need something close to home id go here food is amazing!!! The customer service is amazing as well