I have consistently found the staff to be highly efficient, polite, and helpful.
Costco serves a large number of people daily. This store in particular impresses me with their organization and should be a model for other stores.
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My executive membership pays for itself many times over just based on any one of the three items i purchase: gasoline, hearing aids, and eye glasses. The additional savings on other areas is a bonus.
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The range of products is great and I like the opportunity to test new and ongoing products.
On most items, cost per item is lower than other local grocery store or home goods store. I have not found the price on soda cans to be as cost effective as there are other other sales.
I purchase food--prepared, frozen, jarred, packaged, and canned; home goods;, over the counter medicine, and clothing.
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I use both optical and hearing services at this site. Both have highly professional, helpful, and efficient staff and I am pleased with both my highly cost-effective glasses and hearing aids.
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I am pleased with the prepayment kiosk self-service registers available for the take away orders. It has made the lines faster.
The employees in this area work as quickly and efficiently as one can in a small space.
The pizza pick-up needs a bit of tweaking as I have waited 30 to 60 minutes beyond the time for pick-up and the area for pizza pick up can be very crowded. I surmise that more pizza ovens are needed. The staff keep their cool when customers get upset at them for having to wait. If I want extra fast pizza, i could go elsewhere for many times the price. I'm more patient when I know I'm getting a giant whole pizza for $9.95!
I miss the sauerkraut for the hot dogs, which was available pre-pandemic, though the onions are a good substitute. (Just ask at the window when you pick up your food.)
The plastic tops for the soda cups could be stronger and i wish them to better contain my beverage and not leak. I solve this by bringing a 16-20 oz thermos for the soda/iced tea that I purchase, and use the provided cup for crushed ice.
The newer chocolate chip cookies are so delicious. I just have to remember that the serving size should be one quarter or less of the cookie.
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I purchase all of the gasoline for our cars here. While there are often lines, they generally do move quickly. You just need to avoid going into a line with trucks or RV with extra large gas tanks and don't forget your receipt if you purchase a car wash.
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I have found the store clean, especially considering samples are provided. It is always organized and the employees consistently know where items are located. I am impressed by the employees who keep the clothes folded and stacked neatly by size.
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Writing about samples, i also want to note the extra-sweet and kind older women who provide them. I feel like I'm being served by a person who really wants me to like what is being sampled.
To everyone: please say thank you as you pick up your samples. I have noticed that many/most people do not. Imagine what it would feel like if you had their job. Kindness costs nothing.
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I am very appreciative of everything about this store other than having to pay the higher Oxnard city tax, which is not under the store's control.
I value the diversity of employees that reflect the local community. I like that there are all ages of workers, too. I hope that people with accommodate-able disabilities are also treated well.
Employees work HARD every time i see them. There are no furtive looks at or use of personal cell phones. It seems to reflect the culture of Costco.
I appreciate this very much as a shopper. Staff are attentive to customers rather than chatting in pairs or groups with each other.
New employees learn quickly that this is a place to work and act accordingly.
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Parking can be challenging if you desire to park close to the entrance, but rarely have i not been able to find a space in the lot -- even on NY Eve.
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I like shopping at most Costcos; this location is my favorite by far.
I have no idea why anyone would rate this great resource as a score less than 5 out of 5. When I saw that the average rating was a "3", I was compelled to write this review.
I have noted that many of the employees have worked for Costco for many years. I don't know if that they are well compensated or treated well or both, but it makes me want to shop there even more.
I have no financial or other connection to Costco other than as a consumer. No one asked or paid me to write this review. read more