I agree with a review from 3 years ago. Fast seamless online transaction with Pamela. Made an online order for a Pacific Ventura Platform Bed, pickup in store. They had the best price online. Drove from LA County to Oxnard and saved a little bit more on the sales tax also. If you go for pickup make sure to ask about dimensions because my box barely fit in my vehicle. Show room floor had nice mattresses to see how home mattress compares. Small but good selection, not too many to overwhelm. read more

We bought a bunk bed at Comfort Zone Sleep Gallery awhile back and decided to go back when it was time for a new bed for ourselves. We worked with Mike, and not only was he was really nice, knowledgable and helpful, he also spent a lot of time showing us options and answering our questions! We are SO happy with our new bed and highly recommend Comfort Zone Sleep Gallery! read more

Fast, seamless transaction, from Cory at the Oxnard store to the gals and guys at the warehouse!!! Everyone was VERY nice and EASY to do business with. read more

After spending an entire afternoon searching for a sofa sleeper, we had all but given up. It was the same thing at all the other stores, over priced furniture and slightly pushy sales people. So as we were heading home we just happened to see this place. For it's small size, it offered a nice selection and we found exactly what we were looking for and cheaper than all the other stores. This will be my first stop the next time I'm in the market. read more

Pamela is the BEST!!! She went out of her way to help us buy our Tempurpedic bed over the phone and through Zoom. We moved out of state, and I'm telling you.... You don't have to buy local. Pam is amazing!!! She's had 30 years experience, and she is VERY GOOD at what she does!! She is extremely intelligent, very knowledgeable, has the cutest sense of humor, and will go out of her way to help you!! LOOK NO FURTHER! PAM IS YOUR JAM! She is who you want to buy your next bed from! Give that girl a raise!! read more

Great customer support, all my questions were answered. Best part was the pressure free sales methodology with the sense of urgency. Mike Shaw made my mattress purchases experience painless. read more

Pam was amazingly helpful! She was friendly and knowledgeable, easy going and thorough. We had a great overall experience and will definitely be going back for our next bed. read more

Mike the salesman was very helpful and not overbearing. He allowed us to shop at our leisure but was very informative regarding the merchandise. He accommodated our disabled party by moving displays so their wheelchair would be able to roam freely and shop. read more

Called and tried to get some information about their products and the guy who answered I believe his name was mark was very rude once he knew it wasn't regarding a sale. Asked for his name again and said that was irrelevant. Hmmm ok well thanks for your time I guess. No need to be rude. read more

If you are looking for excellent service and an amazing deal, this is the place for you. They carry a good selection and if something is not available they order it for you and have it delivered. Corey and Pam excelled in customer service. Not only are they funny and an absolute joy to be around, but they do not "force" you into making a decision or push for the more profitable selection. I will always return here for my furniture purchases and recommend anyone looking to come here. Thank you again !!!! Ariel Kaden read more

A fantastic selections if bed frames. We've been searching for new beds for both our selves and our 2 1/2 year old. We found the perfect twin size bed for our son and it included a trundle for when he has sleep overs. We found a perfect bed as well including draws and a convertible end table. All at excellent prices. A great selection with great prices. I highly recommended. read more

Great place for any type of bed(s), very knowledgeable & professional staff, thank you Kris for your help and expertise. Our son now has a great twin extra long bed with all the fixings read more

We happened by your store after leaving the big brand furniture store down the way. We were so impressed by the furniture and prices . But really more so by your salesman Corey. We will be back because of him and left there with two unintended purchases because of him! So glad we found your store! read more

This was a great shopping experience! Corey and Pam were very helpful and Professional! Have already referred friends and family to shop Comfort Zone! You will be very happy, like we are! read more

I've been thinking about creating a yelp account for a while, and my experience at this store finally made me do it! I went on Sunday afternoon and had a stress free easy experience buying a Murphy chest bed. Sharon and Pam provided awesome customer service. I scheduled my delivery for the following Wednesday afternoon. Wednesday morning I realized that I couldn't keep the delivery appointment. Pam was very understanding when I called and moved the delivery to the following afternoon. Delivery was on time, and the guys were professional and did a great job of setting up the bed and demonstrating how it worked. This is the only store I will consider for my next furniture purchase! read more

I ordered a Murphy Bed at a Home & Garden Show in Palm Springs, CA from a booth that Comfort Zone Sleep Gallery had. It was ordered on 11/22/15 and I was told it would be the end of January before it would be delivered. I accepted. The sales order also states 8-10 weeks delivery. When February arrived and no contact from Comfort Zone, I called to find out where my Murphy Bed was. I was told the bed was arriving on Friday and they would call me on Monday to set a delivery. Tuesday came and I called to find out why I wasn't called. I was informed the bed wasn't completely there and it will be an additional 2 weeks before it can be delivered. March comes and I called them again to find out the status. Still no bed. In mid March I called again and they told me they would be able to deliver it and we scheduled the delivery date. When they arrived, they started installing the Murphy bed only to find one of the 3 pieces was not what was ordered. They agreed and said they would correct it. As they continued with the installation, another box was opened to find it was a completely opposite color to the bed. They told me they would have to return with the right parts and Monday they would get a delivery from the manufacturer so they can complete it. Tuesday (yes, again I am calling them after the promised day) to find out they hadn't been able to get an answer from the Manufacturer. I called around the first week of April to find out the status to find they told me it would be the first week in May before they can get the rest of the bed and install. It is now week 2 of May and still no contact. This company has continuously promised phone calls and delivery dates and has not kept their promises. For a simple Murphy bed that was only supposed to take 8-10 weeks because of the holiday backup is now into it's 24th week and still no call from them as promised or bed being completely delivered. I have a room that is unusable. I have asked for the owner to call numerous times, but he refused to call me back. read more

Ive driven by this place so many times and didn't go here until a friend recommended it. Glad that she did! My husband and I were in search for a new mattress and hadn't been happy with purchases and the service at a particular big box store, so it was refreshing to get awesome customer service here. Kris and Rosie were great and left us to lay on mattresses as long as we wanted. Never once did I feel that we were getting a sales pitch. We had never heard of some of the brands that they carried, but many were excellent and well priced, including the mattress we ended up buying. I definitely recommend checking this place out if you are in the market for some new furniture. read more

I had a great experience in the store, Cory was very helpful and knowledgeable. Like most people these days I shopped online and was pleased to see how competitive the local store was. I ordered on Tues. and the bed was delivered and set up on Sat. They even offered to haul away my old bed at no additional cost. Great place, check it out. Sally Simpson, Ojai read more

I hired them to move a wall bed from Ventura to Santa Clarita. Overall, I have to say they did a Very Good Job and I Recommend Them Highly! The reason for a less than 5 star review is due to a last minute rescheduling dance that was performed (keep in mind I had scheduled and paid for the work 2 weeks in advance). I want to give BIG Kudos to Pam (the sales rep who handled the transaction and saved the day for me). ALSO, BIG Kudos to Dave and Pat (the Super Great installers who did the work). Thumbs down have to go to Oscar who did the last minute rescheduling dance that was very frustrating and left me feeling very disappointed (which I will describe here). I received a call The Day Before the move from Pam who wanted to know if I could move the install date back a day. I had a conflict and said no. An hour or so later I got a call from Oscar who told me the crew that he wants to do the work is not available on the scheduled day (Red Flag - I paid for and scheduled this 2 weeks before - he waited until the day before to try and fix the scheduling mistake). I told him about my conflict and he told me they can still do it but he'll have to send the 2nd crew (clearly from the way he spoke this was not the crew he preferred do the work - he said they weren't as experienced at this type of work). I told him I wanted and paid for the best and I couldn't change the date. He back-peddled at that point telling me the 2nd crew would do a great job (they just weren't as experienced...hmmm). I then asked him if I were to wait for the preferred crew how long would it be. He told me it would have to be the next week, and I told him I couldn't wait that long. Next, I had to call Pam (my hero) who went to bat for me and got the preferred crew set up for one day after the original date and scheduled the work around the conflict I had. I have explained the phone call details so the company will know how I felt as their customer (frustrated and very disappointed) and what they can do to avoid this type of situation in the future (better scheduling and better customer service skills when there are mistakes made). Finally, I will say I think the price paid for the work was fair and reasonable. If you ever need a wall bed moved I recommend them for the job. read more

This place is great to deal with. Great products, easy installation process and beautiful finish on wall bed unit. We will definitely go to you again for our future needs. Thank you Cynthia for all your help. read more

I had previously bought some things from the Goleta store and was looking for a wall bed at the Oxnard store. The manager, Pam, was very accommodating in helping me figure out what would best suit my needs. I ended up purchasing a cabinet bed for my guest room and love it. The delivery was painless and easy as well. I'll definitely come back for any of my other furniture or mattress needs! read more