It took four trips to Costco to get our tires put on. The first time the tires weren't there but they didn't bother to notify us. Second time the tires still weren't there but they found a similar set but they couldn't put them on because we had locking wheel nuts we didn't know about and didn't have the key (we take responsibility for that one). Third time they had received their morning shipment of tires so, despite the fact that there was a booked appointment, it would have been at least an hour and a half before they could get to the car, because they needed to move the tires out of the way to clear the access to the bays. The offer was to come back 8 hours later, no thanks.
So fourth time the charm. Still had to wait, no notification when complete, tire pressure management system not reattached (come back for that). Oh, and come back after 40 to 80km for us to check the wheel nuts, "we'll get you straight in." We'll see about that.
I would recommend going elsewhere for more efficient service. Any money saved by going through Costco was more than used up in wasted gas and time. read more