1. Speedy Auto Service

0

Victoria, BC

Speedy Auto Service

1.6 (9 reviews)
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Response time

20 minutes

Response rate

100%

Services - Speedy Auto Service

Auto engine repair

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West Shore Transmissions

West Shore Transmissions

(2 reviews)

After servicing my transmission my car immediately started making a transmission noise while…read moredriving, they told me it had nothing to do with them so I took the car to the dealership where they found out that they did not fill the transmission to the correct level. after adding 1.5 liters of fluid the car now drives and shifts perfectly just like before bringing it to Westshore transmission I called them today to let them know what happened and they hung up the phone and refused to even listen to my complain.

They were my primary mechanics for years, but over the last one or two years their quality and…read moreservice have started to dip. I brought in my car to have the steering fixed, and they forgot to replace the panel underneath the steering column. Unfortunately due to its location I never noticed until much later. A year later I brought it in to have a windshield wiper motor replaced, it was replaced but misaligned, and the wiper arc didn't cover some of the windshield. I brought it in again to have that fixed and the transmission looked at, as the transmission was starting to experience issues. They told me it might be fixed by replacing the transmission fluid, which they did, but they charged me for fixing the windshield wiper misalignment, which was their mistake to begin with! Finally, two weeks after they replaced the transmission fluid, the transmission failed completely. I'm a bit resentful about this, I feel a mechanic should know that a transmission problem (one severe enough to render the car eventually undrivable after two weeks) couldn't be solved by just replacing the fluid. They replaced the transmission, and it works fine now, but: - The steering wheel cowling wasn't fastened properly, and slid down to block the gas pedal while my wife was on the highway. - They replaced the clutch, despite it being only a year old and my requesting they not do that during the estimate. - When I brought their attention to the panel missing from underneath the steering wheel (which they had neglected to replace from the steering job) the mechanic just shrugged and said he had noticed it missing from the 'bad' job done on the steering, completely oblivious that it was their previous work. - They charged me again for new transmission fluid. Admittedly I don't know if the fluid can be retained or not, but given the cost of replacing the transmission + their faulty assumption about the new fluid fixing things to begin with, it just felt like a poke in the eye.

Barrett Transmission Specialities

Barrett Transmission Specialities

(25 reviews)

I had an ongoing, complex transmission issue that involved two transmission failures within a…read moretwo-month time span. I was referred to Barrett by another local shop that spoke very highly of them, and I see why! From first contact, Mark was incredibly kind, helpful, and knowledgeable. He guided me through the diagnostic and repair process with ease. I was floored by how quickly they were able to find and correct the underlying thermal bypass issue. They connected directly with the previous technician that worked on my car to gain repair insight, pool resources, and solve my transmission issue within just a couple days! I was impressed by their level of expertise, professionalism, and care to help me get back on the road quickly. Repair technician Brad broke down what happened for me in a way that I could understand and clarified next steps. Barrett Transmission was fantastic to work with. They offered direct communication, went above and beyond to quickly diagnose issues, and gave an accurate repair timeline. Barrett totally exceeded my expectations and provided excellent repair work. I highly recommend them for your transmission repair! Thanks for all of your help and insight, Mark and Brad!

I took my beloved 2017 Ram 3500 to Barrett based on reading their reviews. The truck had 830,000…read moremiles on it when they serviced the Aisin Transmission, which is the original and never rebuilt. I noticed when I picked the truck up that the water and fuel light was on and I thought that was a strange coincidence. Over the years this light has come on two or three times after a car wash, and it's an easy fix to clean out the water in the sensor connection. I did that and even replaced the sensor in the rear fuel water separator. The light was still on, even though the fuel looked clean, so I ended up taking it to a shop in Oak Harbor before driving to the Tetons, as that light was bothering me. It turns out the technician at Barrett had inadvertently pinched some wires that ran along the crossmember below the transmission mount when he reattached the cross number. Thus the cause of the water and fuel light. Barrett was extremely honorable and covered the cost of those wire repairs, and the shops diagnostic fee. So the only thing I was out was the cost of a water and fuel sensor and time. At the time of this post, the truck has nearly 832,000 miles as I just did a trip to Teton Valley and back to Washington and the transmission ran beautifully. The service work the technician did was otherwise perfect and this type of mistake could happen to anyone, so I do not fault Barrett and I would gladly use them again and intend to. The fact that they honored this situation without question is an indication of a shop that has integrity.

Prospect Lake Auto Care

Prospect Lake Auto Care

(2 reviews)

I bought my first car at the age of 17 and had it crap out on me a week after I bought it. I have…read moreknown the owner of this shop since I was a kid and went to school with both of his children so taking the car to this shop was an obvious choice. After three weeks of having it, towing it to the dealership without my permission, then telling me it was going to be a $3000 repair, I was trying to get my car back and to pay them for the work they had done diagnosing and the labour costs but intended on taking it to another shop for a second opinion. Instead, I got screamed at by two grown men and the cops called on me because I refused to leave before knowing when I would have my car back (keep in mind, I was 17 and 5'2" at the time) . I ended up selling the car for LESS THAN HALF of what I bought it for to compensate for what I thought would be a big repair for the new owner. Turns out, the new owner fixed it in less than a week for $35!!!!! Not only did I lose over $3000 in the process from shop fees to selling it, I no longer feel comfortable or SAFE going to the adjacent gas station. I wish I could give this shop no stars. If you want to walk away with all your time, money, and tears, DO NOT GO HERE!!!

I went a week before the appointment to ask for the price of an oil/filter change and the person…read moretold me around 70$ with normal oil. We discuss the best type of oil (normal versus synthetic) and the guy told me found the normal one was maybe a better deal after all. So I took the appointment and he note "regular oil". The week after, I went for my appointment, it took 1:15 to change my oil and at the end ask me to pay 124$ FOR AND OIL CHANGE!!!!! Because they put synthetic oil in my car and never ask what I want or check the appointment... I was very unhappy about that! They charge me 76$ of synthetic oil?!!?!! Won't go back at this garage again!!

Speedy Auto Service - autorepair - Updated October 2026

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