bought tires from Kal tire, partly sold by free flat repair promise. one day, a tire was leaking…read moreair. called Kal Tire on Tuesday. said they couldn't do it that day but come first thing Wednesday and they will look by end of day. went first thing Wednesday. they said they probably couldn't do it Wednesday but if I leave the car, they will do it Thursday. Thursday they said they couldn't look, would bump it to top of priority for Friday. Friday afternoon said they'd do it by end of day or first thing Saturday. Saturday morning they said they may or may not get to it that day. called mr lube a few blocks away. they said bring it in, they'll look right away. went to kal to get car. started to put on spare. they said that's not allowed. I asked them to do it. they said no, best they could do is give air so I could get off their parking lot. I went to mr lube. they looked at it right away, found nail near sidewall (not repairable). put on spare for me, no charge. now I need new tires. won't be from Kal Tire.

I needed a patch for my tire after my usual auto shop found a slow leak…read more Kal Tire was complete impressive in scheduling, great process for check in, did the work in the time they said and then made time to get new wiper blades purchased and installed when I went to pick my car up They seem to have a strong service ethic.

I can't say enough good things about these fellahs! I know less than nothing about automobiles,let…read morealone tires,which I freely admitted. A lot of the time, that's a big mistake to say around anyone in the automotive field,because they'll take advantage of you, but when I told them I needed whatever was cheapest for my Honda Civic,they didn't try to up-sell me. They even called a large-capacity taxi for me,so I could get my four new tires to the shop across town that was working on our car. I will recommend them to everyone I know!

Found a screw in a front tire, contacted a well known tire place and was told it was not repairable…read moreand I needed two, perhaps four, new tires! Big bucks!! Went to Tires Unlimited at a friend's recommendation and was surprised and delighted to be told no, I didn't need new tires, and of course my tire could be repaired! Took no time and cost next to nothing! I appreciated the honesty and integrity of Tires Unlimited!! Saved me a ton of money and just as importantly gained my trust. I won't go anywhere else for tires in the future!

This is for anyone who decides to look elsewhere. Do…read moreyourself a favour and just book in. What a magnetic team. Extremely professional, efficient and well managed. Between Gary, Tony and B.. everyone is like a warm hug. Can't wait to come back...

Always helpful and highly skilled. Highly recommended .good prices . Friendly serviceread more

I've previously had my seasonal tires changed over at this location and they were able to get me in…read morequickly when everyone else in town was booking at least 4 days out, the customer service was great. Today though, I was beyond impressed. Last night I discovered that one of my tires had gone nearly flat, the night before I was to leave to the interior, to go to my parents 40th wedding anniversary party. I contacted Paul at Fountain Tire first thing this morning, and was told to bring it in so they could have a look. They got my car in within 10 minutes of me dropping it off ( without an appointment) and discovered a hole in the interior sidewall which meant it had to be replaced instead of repaired. They popped the spare on so that I could be mobile and continue packing up all my things for my road trip while the new tire was on its way to the shop. Exactly at the time I was told the new tire would arrive, they took my keys again and got the new tire on, within 20 minutes of the tire arriving. So, without an appointment, I was able to take my car in, get a new tire, and be back on the road in under 4 hours. I was even able to make my ferry reservation and now I'll be able to make it to my parents very important celebration. Thank you all so much, I can't tell you how much I appreciate your speed and efficiency this morning! Beyond excellent customer service!!

Customer service is great. They are a tire store so all you can ask for is a good price (check)…read moreand timely installation (check). They put extra effort into friendly staff which is a bonus.

Rob at Midas on Government Street was a great help. I have a 30-year-old Toyota that was making a…read morebit of sound in the exhaust system. I took it to a garage in town, and they charged me $300 to replace the gasket and studs on the front exhaust pipe. Three weeks later, I was on the Malahat Highway and all of a sudden my car sounded like the Beverly Hillbilly's car. Motorbike riders were jealous! And there was a bad smell of exhaust coming in the car. I went to Midas on Government Street and Rob had a look. It turns out that the job that was done 3 weeks earlier had come apart. Rob had to order parts and do the repair over. Now here comes the kicker: I was only charged $72! I was over the moon! This was my best garage experience ever. The quote was $102, but Rob didn't need one of the parts, so it was cheaper!! Midas on Government have a customer for life. It's so nice to be treated so well! Thanks, Rob!

Thank you Tristan and Gary for service above and beyond. You both were very professional and…read morehelpful I will be back

Visited SHC on a referral from an other tire /wheel shop I…read morewas searching for an ODD wheel centre cap, for a mayhem rim Joe was ABOVE AND BEYOND (despite being very busy) , He took the Time to "find " this odd part for me , Didn't Hesitate to make several Long distance calls, he really "went out of his way " to find my part 10 out of 10 for service !!!

Review Template ===…read more1. VERDICT/VALUE I was actually recommended SHC by another vendor in town who indicated SHC would be a better choice given their indoor facility and ability to complete exterior work of all type and SHC did not disappoint: good service, reasonable cost (for Victoria perhaps) and good output - recommended! === 2. SERVICE We were looking to spruce up our side and wanted to make sure someone with experience working on a car with PPF and chrome delete would not undo what was already in place. Enter Joe and his team thankfully and they worked their magic (see pic). For about $600, they not only gave the car the spa treatment inside and outside of the car, but also eliminated curb rash on two of our winter rims. We're looking forward to working with Joe and the team again - they were always patient and complete in describing solutions, answering our questions and look forward to perhaps wrapping a car with them soon!

Good service and friendly staff. They were very transparent and upfront with cost and timeline…read more They also cleaned my whole car, inside and out, which would've been a large endeavor since it is normally parked under a tree and I work in landscaping. I'm talking caked on dirt, pollen, sap, and covered in leaves. Overall, very happy with Searles and will certainly go back next time I need work done.

BC Out of Province Vehicle Inspection - Victoria British Columbia…read more Our BC out of province vehicle inspection led me to Searles Auto Repair in Victoria. We just moved here from Alberta and I was not looking forward to the inspection in the least. When moving into Alberta I was scammed and ripped off getting it done there a couple of years back. I Googled local repair shops, landed on Searles Auto Repair and their reviews were outstanding. They booked me within 2 days and I dealt with Blake. I had a good idea in mind of what the cost should be going in and there were no surprises ... Blake called me after initial scans and preliminary check. He called again with final estimated costs and at the end of the day came in under his quoted amount. It was interesting that the first thing catching my attention was that the windows in the building were spotless. The shop and grounds were pristine. Clean shop = clean work on my truck. Read between the lines on the negative reviews ... these guys are top shelf. Trustworthy, honest and certainly not out to gouge (lol!) They could have really split hairs on my inspection and simply made me bring all required items legally up to provincial standard and pass. I had a slight irritating rattle in the front end and have taken to 2 different shops who could not find or fix it. Blake fixed it .. smooth as silk now. I would never consider going anywhere else. Prices are fair, quality of work is excellent, and above all, Searles are professional, honest and trustworthy.

I needed and oil change and a diagnosis of what was wrong with my lights (my brights would come on…read morewhen I would use my turn signal). I agreed over the phone on a price of $59.99 for oil change and simple diagnosis. When we got the phone call that our car was finished we were told the tire needed to be repaired and that I could use a new air filter. Upon picking up the car the bill was $163. The tire was repaired without my consent and a new air filter was put in. I could have got the tire fixed at canadian tire for free because I have warranty on my tires from there. If you choose to go to speedy auto make sure you are clear on what you want them to do because they will fix things that don't need to be fixed and expect you to pay for everything they choose to add on.

if I could give these guys a negative zero review I would. I had my van towed there and they didn't…read moreeven look at it or try to start it in anyway after overheating. They immediately told me I needed a new carburetor before that they could even figure out what the real problem is then he continue to tell me that the carburetter alone just the part is $1300. That is a total scam and they're just trying to take advantage of me because I'm a woman. My boyfriend called them afterwards and they had a different story. THEN they made me wait for a few more hours only to wait for their call they hadn't even looked at it again they were waiting for me to say yes to the part before they looked any further . I'll take it to somebody else trustworthy and that you guys should be ashamed of yourselves. Total waste of time and a tow this is such a bullshit shop They didn't even look at it for 20 minutes before they try to charge me $1000 on top of what the cost is not to mention all the labour on top of that and then God knows what else they would've told me I needed replacing too. after I told them I know how much a new carb costs they were so rude to me didn't even put my doghouse back on properly and damaged my rug I custom put in there that I specifically asked them to please be careful with. it's a custom boogie van. do not let these guys scam you especially if you're a woman. they should be ashamed of themselves . All the guys at Lordco laughed when I told them that and said wow what a joke as well as the other mechanic shops I contacted too. that is outrageous he said the PART ALONE 1300$. not cost of labour and then adjusting it would be all on top of that lol fuck these guys . He even said he could possibly rebuild it it might be slightly cheaper lmao at lordco it's a 350 part And I doubt I even need one.

I have just had another awesome experience with this company! I cannot say enough good things about…read moreDavid and his team, Nigel specifically. They truly do seem to care about the relationships with their clients rather than the "whats in it for me today'" attitude experienced at other mechanics. Thank you once again for taking care of me as your customer! Alex Campbell

Great People...Great service !From start to fininh they are a class act family run…read morebusiness...Washing and Vacuuming the care was a very nice touch and much appreciated !