One on one service. The tellers all know my name and I know theirs. My service charges are 10% of…read morewhat they were at CIBC. Full service, great mortgage, loan, savings rates. all money deposited is insured by the province of BC. I have never experienced this ease in getting financial questions answered. To the Manager, loans manager, customer service reps, and now financial planning. Thank you for your help with my savings goals! Its great to be a member at Community Savings. Edward Wood

Avoid these guys. I purchased a Jeep that they had a mechanic look at. Pinion bearing gone,…read moremechanic missed it I caught it. Lifter sounded off, their mechanic said it was gasket. Warranty covered pinion bearing, my mechanic pulled the manifold to replace gasket/check lifters and found 2 studs sheared off. He fixed it as it was all a part. Cost was 800. I went back to dealership with request to pay 50 % for misdiagnoses. They spoke their mechanic who said he did'nt actually look at it. They said that because it got done without speaking them its on me. This is not a trustworthy business and I would not recommend.

I want to make a shout out to Gurjeet Singh who was really great! He was patient answering all of…read moremy questions and seemed really straightforward and honest with me. He was really friendly and personable and even made the test drive fun. I hope that DK Motors recognizes that he is a stand out.

id like to put a shout out to Drew and the guys at Bay st Broker,s !! I cant say enough about these…read moreguys on how they helped me out as I was living in my vehicle for years and my 2 expensive guitars were in his shop as I was BROKE. There were a few times I had to call Drew and ask for some more time, I promise ill be in soon, and he would understand and show some compassion, which is rare these days. If Drew needed anything from me, id be honored. I picked them up now, my babies are back, and I thank you guys, your the frickin best, and people, if you need help temporarily, go see Drew and the guys, most definately recommended. Thanks again guys !!!

We have been patronizing this establishment for many years. We have maintained an excellent…read morerelationship. Drew and Clayton have always been professional, courteous and considerate. It's been a pleasure to interact with them. Their policies, and pricing are reasonable and fair. Highly recommended.

Came downtown to get cash for the bus fare. This TD Bank is very clean and spaciously big. Wait…read morewasn't too bad. I needed exact change so had no choice but to wait in-line. Really friendly staff. Overall, it was a positive experience.

it should be zero stars. Bank teller incorrectly moved my money to BCHydro instead of Sidney…read moreProperty Tax and I am told it will take 3 months for them to correct their mistake. This is CIBC in Sidney BC. Awful service and no ownership of their error. I do not know how to escalate within the CIBC banking system's process. Zero support from the "manager" at the Branch. Can anyone help?

Epic fail. I was in with my husband and sister in law to empty thier recently deceased father's…read moresafety deposit box. We walked and told an employee we needed to access our father's box. At no time did he ask any of us for ID. He asked for his debit card. My sister pulled a man's wallet from her purse and handed over her dad's card. The fellow came back and and asked if she had the key and off we went. We could have been anyone. As we were leaving my husband mentioned that his father had passed that morning and the employee said he thought we might have to sign something to close the box but by then we had already emptied it. A manager type then came out and asked my husband and his sister to sign some forms but still never once checked to see if they were who they said they were. They have laptops for customers to use to do thier banking online here instead of with a teller. It's an interesting premise but given the total lack of security we experienced I would be reluctant to use these computers to do something as sensitive as personal banking. I would be seriously worried about keyloggers.

I recently applied for a mortgage for an investment condo in a well known building with an…read moreexcellent reputation and their "desktop" assessment was so completely off to the bc assessement, that I will not be doing any real estate business with them in the future. I think their comparables were from 1975.

Their Call Centre would not help me change email address until I shouted and demanded a…read moresupervisor. Finally a supervisor lady came on the line and fixed the problem in less than 30seconds. Thank-you Nadine in Surrey Call Center. Coast Capital Savings used to accept emails but they're to busy to do that any more. Won't even accept a customer compliment! They even use a Phoney Manager name now; "Darren Entwhistle"

My husband was referred to Coast Capital by our financial planner when he started up his business…read more In the beginning it was fine and we rarely had an issue. My husband has now passed away and the powers that be at Coast Capital froze the accounts before I was even able to take in the needed paperwork and proof of his death. The only thing that they would issue me funds for was the funeral costs. I explained that the staff needed to be paid, which is a viable expense, I was told that they wouldn't pay that expense out of the business account!! It has been a very frustrating experience at a time in my life when I don't really need anymore stress added to my life circumstances. I am not impressed with Coast Capital Savings Credit Union. While I was there dealing with the representative it seemed that neither he nor his colleague had much experience with dealing with a sole proprietor estate, seems their training fell short in this area.

I live in the US. I wanted to take advantage of the favorable exchange rate when shopping for my…read morenext car. A phone call with the salesman Roger led to a series of e-mails about a car. A partial payment held the car until I could get from Seattle to Victoria. Roger picked me up at the Clipper terminal, arranged for the car to have a full tank of gas and detailed. After an extended drive, he sat me down to explain what vehicle history information was available. Specifically the advantages and differences between CarFax and a CarProof vehicle history reports. (As a US citizen you want both when buying a car in Canada.) Included in the negotiated purchase price, Roger provided all the documentation necessary so I could drive the car across the border the same day. He even contacted the Washington State Department of Licensing to ensure all the paperwork to register it here in the US is prepared properly. (I'll update this review when I get the car registered in Washington State.) Greg, their finance manager, walked me through the sales process. He clearly laid out what paperwork is required to show proof of sale, transfer of ownership, and temporary BC insurance and registration. My friend, who purchased a car several months prior, commented that this process was simple, straightforward and hassle free. The dealership is transparent, honest and open. Crossing the border was a breeze. The documentation worked flawlessly. US Customs and Border Protection inspected the vehicle and documentation. I was at the border crossing for about 30 minutes. If/when I'm in the market for another car, Victoria Premium Auto will get a look should the exchange still be in the US's favor.

From the owner: At Victoria Premium, we strive to ensure the utmost quality, while delivering customer service far…read morebeyond what is offered at any other dealership in Victoria. Whether you're buying the car, or just browsing, you can look forward to respectful, prompt service from friendly, helpful staff - and that's our guarantee. We are experienced professionals in the luxury vehicle market, providing automotive consultation to our valued customers so that they may find their perfect auto at the best price. Some of our noted brands include Aston Martin, Audi, Bentley, BMW, Ferrari, Fiat, Hummer, Jaguar, Lamborghini, Land Rover, Lexus, Lotus, Maserati, Mercedes-Benz, Porsche, Rolls-Royce and many more!