On May 15, 2026, at approximately 2:30 PM, I experienced a very uncomfortable and concerning interaction today at Costco Warehouse #672, located at 835 N. 3050 E., St. George, UT. As required, I scanned my digital membership card at the entrance. After proceeding about 25 feet into the store, an employee at the entrance called out to me, saying, "Sir, do you have your membership card? The card you scanned was a girl's." I was surprised and replied that I had, in fact, scanned my card. I walked back to the entrance and rescanned my membership. Despite this, the employee repeated that it was a woman's card. As he zoomed in on the image on his tablet, he continued to insist the card belonged to a female. I told him I found that comment offensive. Only after further examining the photo did he realize it was actually me and asked, "When did you cut your hair?" (I had longer hair during the COVID period when the photo was taken.) I again expressed that I found his comments offensive. Instead of apologizing, he dismissed my concern by repeatedly saying, "Come on," implying that | should not be offended. At no point did he acknowledge the mistake or offer an apology. Instead, the situation was minimized, as if the issue was my reaction rather than his conduct. This interaction raises several concerns: Is the purpose of scanning membership cards at the entrance to verify identity, or to make assumptions about a member's gender based on appearance? Are employees trained to recognize that men may have long hair and that appearance alone should not lead to conclusions about identity? How are employees instructed to handle situations where a member's appearance may differ from their membership photo? Does Costco consider how such comments may affect individuals whose appearance may not conform to traditional gender expectations, including those who may identify as transgender or nonbinary? Additionally, is gender identity in any way considered a condition or factor related to Costco membership? Regardless of intent, the comments made to me were inappropriate and offensive. People's appearances can vary widely, and employees should approach these situations with professionalism and respect rather than making assumptions or public remarks. I hope Costco takes this feedback seriously and ensures that employees are better trained to handle member verification in a respectful and inclusive manner. read more

Costco - Wholesale Stores Near Me - Saint George, Utah

See all

This Costco in St. George, Utah is the worst I have seen They carry no wine and the diesel is 5% biodiesel not recommended for some brands. Inside is a madhouse. Biodiesel is a combination of vegetable oils, restaurants grease I hope I never have to stop here ever again read more

Costco - Long walk - Wholesale Stores Near Me - Saint George, Utah

Always organized and clean. In and out pretty quick and parking was great!! The sample kiosks were busy as they always are.

Stopped for gas on the trip and also decided to run in to look around to see if they have different items than back home. There were a few! Sample day was in full charge. Man, people were rude to the people working there. I actually thanked someone for the sample and they said "we don't hear that too often". I didn't know what to say other than "I'm from a place where people are known for being nice". I guess Minnesota Nice really is a thing, the person next to me even said I'd guess Minnesota or Wisconsin (but, let's be real, it's not called Wisconsin Nice...) Other than pushy folks, just your typical Costco. read more

I was so happy today, I was able buy a plain old apple pie. Nothing else in it, no other berries or anything. Just good old apple pie. I guess it's for the fourth of July. I am so easy to please when it comes to some things. read more

I love Costco! This is a nice big one with lots of choices. The staff is nice and friendly. What more can you ask for?

This costco meat department is very expensive. It is about the same price per lb or more expensive than the regular grocery stores around town. It is much more expensive than other costcos in the state. Salt lake has usda prime brisket 6.50/lb Here it is $10/lb for choice. Absolutely ridiculous. US foods store next door has angus for 5.50/lb read more

Wow we have THE BEST PEOPLE at our Local Costco! For the last 11 years I have bought Pumpkin Pies in Bulk to give to Clients as a Thank you. This year they were so busy Yet the Customer Service is Out Standing! A special THANKS to Daria, Jamie and Clayton. We drove 2 trucks again this year to get all the pies. Daria helped and confirmed the order, Jamie and Clayton loaded it in with the Forklift. They are true Professionals and Great People!!! read more

Sharon, I (optical woman) had helped me with glasses....She has the best disposition. I highly recommend her when needing assistance.

I had the opportunity to work with Gracie in the optical department to pick out my frames and to pick up my new glasses. Gracie was amazing, very professional, had great opinions, and is a sweetheart. I look forward to working with her in the future. read more

After buying glasses at Costco for decades about 4 years ago my new glasses would start showing scratches and areas where the coating came off and made it difficult to see. One time Costco made it right but said that'd be the last time. I have looked at my older glasses that had the same Coatings from Costco and they don't show anything like this so my theory is they're using a cheap coating and you don't warranty past a month so your coating starts coming off you just out of luck don't go to Costco unless they fix this problem. I'm paying a lot more at another Optical but they do have a one-year warranty. read more

Great Sales help, very clean through -out, clean produce dept, I purchased 2 Silver 10 oz. Bars and I oz. Gold bar, as you can expect not a shelve item so assistance required. Fast service and check out at managers desk ( Due to value $6000. ) read more

worst Costco I have ever been too. the staff are so unfriendly and the return line is combined with the members line. I would recommend they send a GM from any other Costco to help this place out. read more

Agony comes hand to hand with suffering within this store. Whenever I enter this store it makes me look upon my human reflection and ask the question... is this humanity? This Costco exemplifies the core value of humanity and makes you realize that you're only human. Due to the stuffiness of this Costco I've seen an old lady get hit by a cart and fall as well as a man slip on a spill. read more

I had an especially good experience buying new hearing aids with the help of Dana, who is a talented audiologist, one step above a hearing aid specialist. Dana listened and made great recommendations, including a brand of hearing aids I had not been using. They turned out to be real winners. Dana is always trying to anticipate what issues I might have. I highly recommend her. read more

good prices, good quality items and one of my favorite places to shop. 10/10 recommend the yellow kiwis if you like sweet and tangy flavors

This review is for the fuel station, not the whole store. I've been a member with Costco for about 25 years and I'm generally very happy. When I moved away from WA to NV, I also purchased a Sam's Club membership because there aren't Costcos five miles from my home in every direction here so I sometimes shop there for convenience. One thing I don't buy there very often is fuel because the lines are very poorly managed and it's a total free-for-all with people cutting in line and forcing their way in. The employees there refuse to manage this. I tell people I go out of my way to get fuel at Costco, which leads to me pushing off shopping that I might otherwise do at Sam's out of proximity convenience to Costco because I'm going there anyway. Unfortunately, I had a worse-than Sam's Club experience at this Costco location. The employees were standing around chatting with each other rather than managing the traffic which led to the issue. There are a lot of timid drivers who are afraid to pull around when one or both of the front two pumps comes available. The people who work there need to be encouraging them to pull around to keep the flow moving especially on busy days. The employees just kept standing there and chatting while the two front pumps sat open for several minutes. Finally, two people from the next line over decided to cut in front of the entire line I was in and take the open pumps. I was mad at this point so I got out of my car and confronted them. They said the pumps were open and nobody was taking them so they decided to hop in. Aside from these guys being jerks who don't care about line etiquette, the employees were literally standing right there next to these pumps chatting. They saw the confrontation and finally decided to do their jobs. Unfortunately, they continued to do their jobs wrong. They opted to come after me rather than telling these two to get back in line. They basically told me I was being a jerk. Other people in line were cheering me on but since I was the one standing up to the real jerks, the crappy Costco employees got in my face. At this point I was enraged and told them off as well. I will avoid this Costco location in the future. I don't know what it is about the people of Utah that makes them feel entitled to cut in front of entire lines of people who have all been waiting but I see this kind of behavior there a lot and if Costco wants to avoid angering their customers, they need to have their employees clearly trained on what to do when it happens. UT is divided into three distinct groups. The population that the state is known for, the population the state is not known for who mostly want you to know just by looking at them that they aren't part of the other group and the third, and most annoying, the people who technically are part of the first group but who are trying really hard to make the second group think they're the "cool ones" who aren't like the rest. The trait shared by all three groups is that they seem oblivious to the fact that there are other people on the planet when they're in a hurry or feeling entitled to something. read more

Costco - Wholesale Stores Near Me - Saint George, Utah

I was in the St George Costco on a Saturday in October and decided to visit this older Costco. Due to the construction in their parking lot, hard to find parking. No lines need to go inside. Fun to look at what stuff they sell. They had Star Wars Pyrex bowls, Hawaiian candy in boxes, and daphne gyros. It was crowded but not bad to go they the aisles. The lines was long at the cashiers but the self checkout lines was fast. There was someone helping with our purchases. Food court is inside and must order from self checkout computers. read more

See all

This Costco's Tire department is by far the most understaffed and unprofessional Costco I've ever gone across. First experience I arrived to replace a battery and they closed their computers 15 minutes before closing, quoting me there was no way to sell me a battery (until I got a manager *magically*) second experience I was put on hold for over 15 minutes for a question that would take 30 seconds to answer. Your better off supporting a local business, you'll actually get service and be treated as a valid customer. read more

Costco - Excessive wait times - Wholesale Stores Near Me - Saint George, Utah

Love Costco and the fact that this location has canning supplies, unlike the ones in Vegas. There are also local products like Utah honey and Levi Mills bulk flour. There's also a lot of Mormon books and art at times, although it's not relevant to me. read more

This unnecessary scan to enter thing is childish and honestly getting old... Especially when you're just going to the pharmacy and everyone freaks out. pointless idea, poorly executed, bad management and training. I'm over having to explain myself everytime like I'm the problem. Not sure how you fail to train employees whose job is literally to literally to sit and look at pictures. For this and many other reasons, this place is quickly becoming not worth it anymore. Id switch to Sam's club in a heartbeat unless they start doing the same crap. But last I checked, they fix their internal problems with actual solutions instead of corralling their members. read more

The food was good But the soda dispenser wasn't one of them didn't have ice Some drinks didn't taste as good And the starry soda dispensers 2 of them tasted awful read more

I hardly ever leave a review that isn't five stars but this Saint George Costco customer service department should be entirely ashamed at how they treat some people as well as lack empathy and accommodations read more

This is my family's favorite Costco to stop at when visiting southern Utah. St. George is basically the only city of any significance for 100 miles, so it's a great place to stop for gas, a quick meal, and to pick up snacks or last-minute clothing for the trip ahead. The eastern edge of the parking lot has a great view of the landscape below. read more

BOUGHT A DISHWASHER FROM COSTCO - ABSOLUTE NIGHTMARE! We purchased a dishwasher from Costco on 11/25. They included free delivery and installation. Unbenounced to us, they subcontracted it out to RXO, who subcontracted it out to S & R (Solid & Reliable) Trucking Company to deliver and install it. The delivery team arrived, didn't have it on their orders to install it, but did it anyway, and in the process ruined our countertops and it was installed improperly. Not leveled, and sticking out of the opening, leaning forward. Alarms and error codes went off on the first load. We have called Costco REPEATEDLY (4 weeks) for help - and they keep passing us around. There has been ZERO RESPONSE to come check this install, despite many repeated attempts! 5 days later while waiting for the Install Team to come and figure it out, (which they never did) we realized it was FLOODING our kitchen. Now -- 4+ weeks later, a remediation company has ripped out our kitchen, counters, sink, disposal, and flooring and NO ONE FROM COSTCO will come to help us or take accountability! They want us to file a claim with OUR homeowners policy! We are living in a nightmare! Be aware that if you have something delivered or installed by Costco, and it causes $35,000 damage to your home (Disaster Company estimate), they will NOT take responsibility and will defer and deflect. As a 40 year Executive member of Costco, I cannot believe how awful their level of customer relations and service is! A total nightmare that ruined our Christmas and now we are weeks if not MONTHS from getting a functional kitchen, new flooring, and having our lives put back together. Don't count on Costco's online guarantee, "we are committed to providing quality and value on the products we sell with a risk free 100% satisfaction guarantee on both your membership and merchandise " read more

Coming from another state, so glad this Costco has the standard set up like at home. I love to go to different Costcos to check out the differences and local offerings. This one has raw bulgogi meat for sale! You'd figure Honolulu would've had this long ago, but no. They also have a cup of chili and turkey-provolone sandwich for sale at the takeout food counter. We also don't have those to go. read more

Costco - Sweet meat - Wholesale Stores Near Me - Saint George, Utah

This is a great Costco. We were staying in Hurricane and needed to get food for dinner and snacks for the next few days of mountain biking and hiking. The variety at this location was good. Lots of different snacks that we don't have yet at our home Costco. Otherwise this was just like every other Costco I've been to, tried and true. Same great quality, same great service. read more

Trying to purchase a mattress for my guest room. I started at Costco. Was hard to find somebody to help me. Mattresses were stacked like a bookcase, so I could not try them out. I get it that Costco is not into the furniture business per say, but at least have somebody on shift to answer a few questions. I still love your hotdogs and will always be shopping Costco in the future. read more

PSA if you're not the main. Shopper in your house like I am you really don't have a need to get a Costco card when your spouse has one. Unfortunately for me, my spouse left for Air Force basic training in Texas. I found myself standing in line and being asked to leave after being questioned. It would have been nice to receive a little advice on how to fix thr problem after listening to a condescending cashier, but this is society nowadays. Long story short, make sure you are aware of all rules and regulations, people don't care. read more

I was at Costco yesterday to get my hearing aids repaired. The assholes at McAfee killed them because I didn't renew my service contract. Picked up some quinoa salad, green salad and toffee bites. read more

Massively overpriced bulk food.Most of it GMO and chemical laced.and poor selection.Bad fuel also. Sam's club is better.

Order a $9.99 Roast beef sandwich from costco fast food court today it was disgusting the bread came out half frozen and gummy like clay .I ask if they could toast the half frozen bread i got a blank stare from the cashier girl she said it a new item she didn't know anything about this item . I threw it away costco really dropped the ball on this item extremely poor quality not up to costco standards and in my opinion way overpriced for poor quality sandwich costco what going on with your standards will be contacting Costco corporate office. Save yourself $10.00 and never order this terrible food matter. read more

Love everything about it!!! Customer Service, Returns, Eye Center, Quality of Products, Prices!!

This is a typical Costco. Seems during the pandemic they don't have as great of selection of many items. Supply issues? Parking is always very full. Hard to get back onto the Main Street because gas pumps dump into parking lot exits. Not designed for the heavy amount of cars. Looks like they need another store on east side of Washington/Hurricane. read more

Costco's always great. Good selection of goods, self checkout, plenty of parking, friendly employees.

I love Costco and always find the coolest stuff for cheap! I love their rotisseries and seasonal fruits. The employees are usually very kind and nice and always help me out when I need it. I wasn't a fan of how strict they were about masks (especially with my son who needs to see my face when I speak with him), but masks are no longer required so I won't have to deal with those frustrations. I would say this place is definitely worth paying a membership! They usually have the best deals and I never have to wait in line for very long! read more

Still my choice to stop in and get propane here . Fast great guys and tire shop yep I'm coming back again and again. read more

Jarren was set helpful and helped us load a huge flat screen into the truck, without even asking. Thank you for your hard work

Great quality products and good discounts ! The service is surprisingly good and the crowds not too bad if you go early !!

The customer service by employees when looking for an item that has been moved to a new location from its usual location is less than stellar. When you have to go up to the front of the store twice and they can't give you the correct location and you waste 20 minutes looking for the item is ridiculous. Those employees do not care, such a shame. read more