Great price for a giant hot dog on a bun and a drink but you gotta buy at the check stands ahead of time then get in line again to get your food!!!!! Definitely not the place to go if you want "fast" food. LOL read more

Costco - Hot Dog Combo - Wholesale Stores Near Me - Richmond, California

Costco Richmond is the closest one in my Pinole area. It's good if you know what you're looking for & get it & go. Afternoons are very busy. They now have ck your own items which is faster for small amount of items which is great & fast. I can't complain everyone loves a good deal for their family & business! I hope others feel the same. I'm glad we have one close by. read more

This is one of the most amazing Costco. I'm giving them 4 stars for their awesome mobile app and tiramisu! I want to try their pharmacy soon to update my review. (2025) read more

Honestly pretty mid. The selection is good sometimes but like the next week you go there the same stuff will be gone! I got spam bulk there a couple weeks ago and then Today I went and the spam was marked up by 10 dollars! Overpriced. The only thing good is that the hot dog prices will never change. God send to that. The service was pretty okay. Staff is always friendly. read more

This location is so bad. Parking is bad and most of their employees are rude. Like most Costcos I've been to, people will fight for a sample of a small piece of bread. This Costco does a a variety of different items for a good price. read more

Great products, very competitive pricing, happy, helpful, busy employees, quick, accurate check-out, generous return policy, tasty food court. Limited multiple brands are stocked for a particular item but the curated one they do carry is often superior. I live alone yet I have learned how to select and properly store Costco's large quantity product offerings to serve my usage. The only thing better than Costco is Costco stock. It has been an incredible long-term holding. read more

The wait for work at the tire center is ridiculous. They are way overbooked, and I waited for hours for a simple tire rotation.

You know Costco is pretty much ingrained in your life once you start getting Costco gift cards from family/friends. Throughout my life, Costco has been the place to get samples, cheap and tasty fare (can't beat that $1.50 hot dog and drink and the iconic $5 rotisserie chicken), and several other unplanned items in bulk that somehow make their way in my cart. This location gets a ton of foot traffic - it's in Richmond/El Cerrito border, near the water and on the other side of the Asian supermarket, 99 Ranch. It's almost always super crowded unless you go during off peak hours. My hubs and I go every other week and stock up on our usuals- fresh produce, TP, cashews, beer flavor of the month, snacks, diced tomatoes, and I usually sneak in some other food items that I fancy (bag of frozen chicken wings, a big bag of kettle corn, Boudin clam chowder, a random dessert.) The workers are usually pleasant, one in particular has a great sense of humor. Before the food purchases, there's also the obligatory trip to Costco gas for the "cheaper" fill up, although you have to brace yourself for a long line depending on when you go. read more

See all

One of my favorite things about Costco is the return policy. It is better than any other store (that I'm aware of). They have excellent prices, and sometimes I wish I had someone to share some of the items with--buying cooperatively--like we used to do with buying things in bulk in the 70s. Their products are seasonal, which is usually ok. And you might need storage to put the toilet paper and paper towels. Somerhing I would like Costco to consider is how to make less waste. Perhaps, instead of having the consumer have to deal with the waste from their products that they would have giant recycling centers, so all that plastic doesn't end up in the landfill. read more

Costco - I love Costco's return policy. I messed up my tire, and since it is on warranty , they are giving me credit on 11/2 tires toward 4 tires - Wholesale Stores Near Me - Richmond, California

They have products I love that I can't get anywhere else. They maintain their DEI policies and prices are reasonable

Costco is the GOAT. The store was clean, well-organized, and easy to navigate aside from dodging folks pushing flat carts lol. One of the things I love about Costco is the wide selection of plants and trees that they offer. They have the absolute best prices for fruit trees! I've bought multiple peaches, lime, and cherry trees for $30-40 which would easily sell for $200+ at local nurseries. They sell some that are already yielding fruit! I also buy all my meat here in bulk. I like their ribeyes, NY strips, and ground beef. The fact that you can see their butchers working through the glass provides me confidence in their high standards and prep. Of course, I had to grab the $1.50 hot dog n soda. I also grabbed a slice for the price and dressed up with parm/pepper flakes, you can't beat it. Lastly, Costco has an excellent return policy. They stand behind their products and if you are ever unsatisfied with a purchase, they will give you a full refund. This makes it easy to try new products without any risk. read more

See all

Costco you need more tables please This is the second or third time I buy pizza and I have to sit outside on the side of the world to eat with my wife. You can do better. read more

Many great values. Pharmacy is also worth utilizing. Surprisingly, the cat dry and wet food are a great deal. read more

Costco - Cat food - Wholesale Stores Near Me - Richmond, California

See all

Why are the bathrooms closed for cleaning 90 minutes before closing? The Hispanic cleaning lady yelled at me for going into the bathroom while she is standing there for hella long waiting for the remaining people in the bathroom to be done. I just needed to pee really bad which takes less than a minute and her yelling at me was uncalled for. I hope you never have to experience someone yelling at you for no reason and denying you access to the bathroom When you really have to pee just because they wanted to clean the bathroom more than an hour early before closing. I never had a bad experience with Costco employees and usually think they are more pleasant and provide better customer service than other places but this was new. read more

Fantastic Costco best Costco in the area always have everything on stock everything is clean.

Costco's Citi Visa is Horrible! We have an income of nearly 200K, no debt, always pay the full balance for all our bills, and no mortgage. Citi's AI lowered our credit limit and now won't reconsider for 6 months. I told the human agent to get me a "manager" or "banker." The "manager" said she had no ability to overturn "Citi's" decision. I told her that made no sense, and with such a low credit limit, I can't buy all of the Costco and other items I would to get the Citi and Costco rebates... it seemed from her tone, that was the whole point. Please dump Citi bank and go to Chase or another good bank. read more

Would like to give a SHOUT OUT to Elisha who puts all the return clothes back on the sale floor. She was nice enough to help me look for my sweat jacket that I had just returned and wanted to buy again. There was no more in my size in store and online. We never found it. We went through all baskets. She was a great employee. There are Nice people in RICHMOND COSTCO. read more

I like Costco but I'm a bit disappointed by the staff and sign up process. I had some difficulty applying for the membership since you have to use your own phone for 99% of it and the internet is awful in there. During this time they really weren't helpful and kept trying to upsell me on different levels of membership. It's not a welcoming process at all. read more

I worked for Costco for 4 years and during that time we were always taught to give the member anything they needed. If we had any attitude, caught on our phones, slacking off, or harassing members, we were written up or fired. Boy oh boy this Costco does not live up to these standards, not even close. First the employees can be very dismissive and rude. One employee, mando was on his phone having a conversation with a friend. When he saw me grab a lime box to put my items in it, he sure had something to say about that. He harassed me to put it back. In my 4 years of working at a different location, we never harassed members about anything trivial. After this he dismissed my question about this "rule" and continued having a comical conversation over the phone. The prices here continue to rise and rise and rise. It's starting to become less "cost effective" to shop here. I understand inflation and the economics behind it; however, for a place that prides itself on "making profit on penny margins", it seems like they're following industry trends of selling products well ahead of the cost of inflation. At least the hotdog is still a buck fifty. I understand maintaining a positive work environment, however when your cashiers are having conversations with each other or with the boxers, it shouldn't cause them to work extra slow. Idk man, I'm just upset about the box situation. This review won't change a thing. Do you fam read more

The parking lot may be wild, but I love my neighborhood Costco. Always great finds to be had and great deals galore!!

The traffic line for cars to get into this place is probably the most chaotic I've seen. But once you're in, it's actually not bad. read more

Costco is a monthly outing for me and its also so fun to see what new things they have on rotation! I used to love coming on the weekends during lunch time to see what samples they have. I've discovered delicious products like the artichoke dip, veggie sausages, tiramisu and the Tikka masala chicken. The lines are long for the food court! I recently got my car battery here and it was so fast and convenient for 120$ with a 15$ return on the old battery it was a great deal! I always get gas here, it is consistently the cheapest option in the east bay! Lines are long, and I recommend staying on the left side because it funnels into multiple lanes. read more

I would like to provide a 3-star review for Costco East bay. They have a wide variety of products and they have the best Costco pizza in SF Bay Area. You can order half and half and take it to-go. I was reticent but now that I learned about the digital wallet I feel more confident about shopping since I don't have to carry more plastic in my wallet and my Costco ID picture looks worse to some degree than even my DMV one(s). It's a good time to go when you just need something bigger! Best of luck shopping! (2024) read more

Yes, Costco!!! Even though the line was out the door today, everything was so organized around 4pm and the lines moved quickly! Only two people are allowed in per card. They were counting how many people entered and exited the store. They also had a sign by the entrance that said what items were and were not in stock, but we learned those signs were not 100 percent accurate. Although the sign said they were out of toilet paper and paper towels, they had them in stock! Woohoo. It was one per cardholder. Interestingly, they also had eggs available but they are super small in comparison to what they used to be. For example, instead of being able to purchase 60 eggs, it's now 24. Other than that, I loved my experience. It wasn't crowded, lines were incredibly short (I only had one person in line before me), parking was a breeze, and they still have a bunch of products available. The only thing that made me sad was that cashiers had gloves but no masks. I'm not sure if that is a personal preference or store policy, but I hope they all stay safe. read more

Costco - Wholesale Stores Near Me - Richmond, California

Our most favorite place in the world, how could you not love this place?!! Great products, great service, and good prices! read more

Costco - Wholesale Stores Near Me - Richmond, California

Beware on returns. Costco may not always give you full credit. Always check your receipts to match the amount. read more

I love coming to this Costco. I could park on the side street, mainly bc I don't buy a lot of stuff. I'm so in love with their new Heirloom Fresh Blue Eggs!!! I can't wait to try their new cookies!! read more

See all

Hi, Today I went to Costco at 4801 Central Ave, Richmond, CA 94804. I really want to appreciate the effort and help that I got from Julian Mora. He was so helpful and kind. The cloth I was buying doesn't have price tag. Mr. Julian search it and help me out. He provides Great customer service!! Thank you. read more

I havent been here in years and recently returned. Excellent organic produce selection! Delicious, moist, succulent roast turkey breast which I hope stays through the year. Great shrimp tempura! Good selection of healthy bread. Great prices. read more

I normally really like Costco and had a wonderful experience last year when I bought a refrigerator from Costco. Ordering online was quite easy, customer service, delivery and installation were all excellent. I have always been happy to recommend Costco and know that you make a concerted effort to provide good products and customer service. You have really likable and capable employees. Recently, I had a surprisingly difficult experience buying an LG gas range from Costco. Ordering was quite easy. Delivery persons were right on time, took away my old stove, and carefully brought in the new one. They tried to install it but told me I need to get the "correct fitting" for my gas line to connect flexible stove hose to it. They could not tell me what size to get and said a plumber or handyman would know. Before I ordered the range I asked if I would need anything for installation. They said no--everything would come with the stove. I asked if there was anything I needed to know about ahead of time to make sure installation would be possible. They said no. But now it looks like I will have to call a plumber or handyman and pay for having one of them determine and put in the correct fitting before I can call Costco to come back for another appointment to install the stove. When I called Costco after the delivery they couldn't tell me what size fitting I needed. When I read the manual regarding installation it says I will need a 1/2" adapter. Will that solve the "fitting problem"? When I looked up the fitting issue online I see that that this is an issue with LG ranges. What percent of Costco LG gas range sales have this fitting problem? As I read the manual I see that the stove has a three prong plug and I will need an appropriate outlet and that I cannot use an adapter. That would have been helpful to know ahead of time too since even if I had the correct fitting, I would not be able to use the stove until I change the outlet. Could you please tell customers in advance that they will need a certain size of fitting or perhaps you could provide it. Could you tell customers in advance they will need an outlet for a three prong plug? If so, this information might help your customers and save you both time and money in having to have two or more visits for installation. Thank you for your attention to this matter. read more

perfection! perfection! perfection perfection! perfection! perfection perfection perfection perfection perfection perfection perfection is read more

This location is so bad. The parking lot is a mess and no one to coordinate it. Shoppers park at the tire center spots and if you complain to the staff they're rude and tell you to park somewhere else. Then you have to juggle finding parking and putting the cone on for an appointment that could have been easy and smooth hadn't the shoppers been asshoooly and Costco had been more organized. Staff is slow too. 15 Min standing in line to check my car in. read more

Same as any Costco, came to just to walk around and see if there was any deals. Parking was easy if you around the Costco .. just don't go in the normal way. read more

I frequent here for groceries and other things as it is the closest Costco to Berkeley. As it's situated right next to the water it can get pretty chilly, but my personal favorite time to come shop is around sunset as I can see all the way to San Francisco after shopping. As with most Costco locations, this one is busy and parking fills up fast, especially during the weekends. But most items from other locations can be found here, and I have nothing to complain about. read more

Costco - Wholesale Stores Near Me - Richmond, California

Costco is, by far, the most affordable place to get vanilla and I really needed it. When I didn't see it in its usual place I assumed they'd ran out. Erick suspected it hadn't gotten moved around to make way for other seasonal holiday products. I tell you, Erick made it his MISSION to track down that vanilla! I've been coming to this Costco since I was a little kid. Happy they're still going strong read more

Costco - Erick helped me find this - Wholesale Stores Near Me - Richmond, California

If u want dunginess crab, don't buy it at Costco Super salty!! I could barely eat two bites!!! read more

The food court at Richmond, especially the whole pizza line has always been consistently slow compared to all the other Costco's I've been to. Today I waited close to an hour for just one pepperoni pizza and still it was not ready. The line was not moving bc the lady at the window was just worried about completing phone in orders and completely ignoring the long line of people. Needless to say, everyone was extremely frustrated and lashed out due to being hangry. It was ridiculous as she should've prioritized better and at least served those in line also by alternating the orders. When asked how long the wait would be, she was extremely rude to everyone and complained about the orders. This particular Costco needs to properly train their staff and be more efficient like the other ones. Although they've tried to make improvements by having some whole pizzas ready on the side, that service has been strangely rare despite it being effective. Why not make it permanent especially during rush hour. Makes no sense to create unnecessary chaos and crowding up the area when it could be easily avoided. read more

Their return policy is the best. It allows you to buy something you may not be sure about with certainty you can return it if it doesn't work out. read more

It pains me to write a two star review because I LOVE a good Costco run. It's kind of like an adult candy store with its array of goods and affordable prices. And who doesn't love a Costco food court? However, I really thought I could've caught COVID when I stopped by in January 2021. What happened to limiting their capacity? We were basically shoulder to shoulder in there. And while they have social distancing signs, there's no way any of us were 6 ft apart. I also really miss their acai bowls and frozen yogurt (they only have ice cream now). Please bring 'em back! Pleading with Costco to limit their capacity during this time. We really didn't feel safe. read more

See all

Bad customer service return . They always are unhappy face , very impolite, and sometimes very mean . I returned my stuffs and one of them told me " trying foolish the system " . If I was doing wrong the policies, then not approve it. Why she yelled at me like that . I was so sad , just because my English is not good to yell back at her . read more