Whale Point--part chandlery, part hardware store--remains a rare gem. Their selection of boat gear, housewares, and hardware is incredibly broad, and the staff consistently know their stuff. With so few truly great independent hardware stores left, this one stands out for both its expertise and its character. Highly recommend stopping by, even if you don't think you need anything yet. read more

This is a wonderful hardware store with service that is absolutely exceptional! Chances are, they'll have what you want, and they'll take the time to really talk over any problems you are having (so unusual!) My latest dealings have been with Steve, who is a "jewel" to find and work with (that term is used by other businesses around here - for the Whale Piont ACE generally, the owner, and all employees. I really recommend it as a wonderful alternative to the other ACE nearby, not to mention Home Depot and others. read more

When you are tired of going to home depot to try to find something try this store and have the owner help you. Love the small store feel plus it's a marine store with tons of boat parts. read more

Staffs are very friendly and helpful. I had few keys made and one didn't work and they got me a refund with no problem. Price is also very reasonable. I would highly recommend this shop. read more

Simply the best customer service ever. The staff are So helpful! Amazing selection of everything for a smaller store. Boycott Home Depot and come here! read more

Yer basic neighborhood hardware store. It carries what you expect a small hardware store to carry and doesn't carry what you don't expect one to. Never surprising in either direction. read more

Our daughter just moved into Richmond and we wanted to buy her a few necessary tools. Whale point marine and hardware is a little over a mile from her place. They have all the basic tools. We were able to get a set of screwdrivers and an adjustable wrench. The clerk was friendly and helpful. The playlist was excellent. Thanks for having what we needed. read more

Alex helped me change a saw blade and also knew exactly which piece I needed to make clean cuts through hardwood floor. I have to say I can barely get help at Home Depot let alone in depth explanations for anything. This store is fantastic and they're getting business for all of my current and future projects read more

Whale Point Marine & Hardware - Hardware Stores Near Me - Richmond, California

The trimmer was delivered instead 4 tools combo kit. Feedback is terrible and didn't work. I think ASS is more right for ACE. read more

Whale Point Marine & Hardware - Hardware Stores Near Me - Richmond, California

The best customer service ever! Whenever I've needed help with a plumbing or other crisis, I've brought in a photo of the problem, was given clear instructions on how to repair the issue, the parts I needed... Jay, the owner, and other employees have always been respectful, helpful... never condescending as I'd experienced in other hardware stores which I thought was because I was female and seemingly stressed. read more

It is a medium sized hardware store, but has a good selection. You can be in and out of there in a matter of minutes... And the abundance staff is completely helpful... Not a Buncha kids working there... Professionals who know what to advise you to do. Prices are competitive with the big box stores... Some a buck or two more...some less. read more

I recommend seeking out Jay for your needs. Jay replied to my inquiry on the next day. Jay was so helpful, called back promptly - he found exactly the batteries I needed, delivered them (on time), picked up the old 9 batteries and without charging delivery fees. I will definitely contact Jay in the future for everything. read more

Excellent hardware store. Very good marine supply with better pricing than other options. The staff is pleasant and helpful. What more can one ask for. Love this place! read more

Come for the tools and parts, stay for the tunes. What a hardware store used to be, what a hardware store ought to be. Invaluable to people working on boats. read more

This place has almost anything you need for any project be it at home or on your boat. The staff is super helpful and knowledgeable. They now have a shop to cut wood or pipe as needed. Unlike the big box stores, it's fast in and out. Plenty of off street parking. read more

Great neighborhood hardware store. They copied keys for me and they worked perfectly. Lots of selection inside. Support your local store!!

Nice and helpful staff and large selection. Hours on website say open 8am Wed. - Sat., but it is actually 8:30am 6 days a week.

Rockin little boat/hardware store! Love the place...makes me want to run away and join a crab fleet! They have just about everything and more. Even Oriental Rug rolls to cut by the foot for the salon of your boat. Real boat stuff with real boat people. They don't make stores like this anymore....makes you feel like you are high up in Washington State or Maine. Smart, friendly, probably has what you need. read more

FABULOUS hardware store for your general and boating needs! Staff is super knowledgeable & always ready to lend a hand if you need - or stay outta your hair if you're just browsing! For such a small place - they have an amazing collection/variety of boating stuff! And what is even more brilliant??? It's SUPER easy to find what you're looking for! If you're looking for a marine grade stainless steel fastener in a specific size... you can find it. Do you know what a headache it is trying to find a Marine Stainless Steel 3/8 - 16 X 2.5" Flat Head Machine Screw at West Marine? I'm sure they have them - but the way their fasteners are organized will make your eyes cross & then your head will spin (just like in the film Exorcist)... then you'll just break down and cry. Save yourself the stress, confusion & drama - just go here! They also have all the paints, patch stuff, cleaners, etc. They have some great hardware from brands like Harken, Garhauer, Spinlock, etc. They have a limited but nice selection of Jackets, Float Coats, Life Preservers, Boating boots/shoes (nice Gill Yachting Boots!). They have rope, fenders, 2 stroke oil, floaty key chain thingies, & hat clips! They have a little (or a lot) of nearly everything you could need. Even cheap, yummy candy at the register (wahooooo!). If you're a boater - go here and have some fun! **Note** I'm not discounting West Marine.... I actually TOTALLY appreciate them & frequent their store often (especially for clothing/gear, electronics, & "bigger" stuff)... but I when it comes to a seriously solid place, fairly priced & totally organized - Whale Point Marine is my 1st stop! read more

Best service ever! Most knowledgeable and helpful staff I have ever encountered in my 66 years of fix it yourself life.

This seemingly small hardware store has always had whatever I needed, "found" for me by knowledgeable staff, and "explained" for me by courteous, friendly folk! Considering that I can end up there within 15 min of closing time, on a hot, sticky day, like I did yesterday, it is absolutely wonderful that I can count on them to be calm and helpful with me! I had an under kitchen sink problem this last time, and once again: no problem, thanks to Whale Point Marine and Hardware. Thank you. read more

Place gas a good inventory, they have regular hardware stuff as well as marine hardware. Genrally speaking the prices are better than other Ace Hardware stores and much better than West Marine. Service is so so, jay is good and ploite the other guy is a twit as well as the girl at the counter, some told her she was hot.....NOT. You can find what you need here.if you are in town a good place for stuff. read more

This hardware store is the BEST. I was remodeling a house in Richmond and every time I needed something from stain to sandpaper to special sized screws to 2 by fours they had it all. The owner seemed to know everything about how to use all the different things he had in the store. I was truly amazed at how such a small store could contain practically anything someone would want in a hardware store and at the same time have staff who actually knew what it was for and how to use it. . They are not as cheap as a big chain store like Home Depot but the level of service and knowledge about their products makes a first choice for me every time. I wish they were close to my house in Hayward. read more

Would not take return - very strange because they knew I bought the stuff there only 2 weeks prior. Svendsen's Marine has better pricing and way more selection anyway. Will never shop there again. read more

The people who work at the front counter are incompetent and lazy. You are better off going to Home Depot. At least they appreciate your patronage over there. read more

It's a small hardware store, but surprisingly well-stocked. The staff is friendly and helpful, a pleasant remove from the big-box stores.

This hardware store goes out of its way to help the customer. Always a friendly attitude and always has what I come in for. Help support our local businesses and spend your money here instead of the Home Depot . read more

We were working on our boat in a nearby boatyard within walking distance of Whale Point, and they had everything we needed- the right size screws, bolts, parts, tools, etc, and the rare time they didn't have what we needed, they were able to order and get delivery within a day or so. We loved their GREAT prices (so much better than the pricey marine store down the street) and Lou and his staff couldn't have been more helpful, knowledgable and attentive. Highly recommended! read more

Super helpful folks, always have what I need or can help me figure something out. I'm here all the time, they really are the best. Highly recommend!!!! read more

Go here instead of West Marine. They have a decent selection of marine stuff as well as normal hardware store items. MUCH better if looking for bronze fasteners or people who have a clue about anything. One funny thing. Often if you have to order something, they get it through West Marine's wholesale branch and the price is usually better than it is at a WM store. read more

Very friendly service and recommended a lock used by lots of sailors. I was also shown how to "program" the combination lock (the type was really tiny). Help opening the molded hard plastic holding the lock was greatly appreciated by me. read more

This is a great little hardware store. They may not have everything you need, but pretty close. The knowledge and service is way better than Home Depot's read more

Gah! This place is my church! Living on my sailboat, you need boat stuff from time to time, or some denatured alcohol to run my stove. Sometimes you need general hardware or tools. Sometimes you bring in a screw, spend five minutes at the bank of screws/bolts/nuts drawers, and you come away with the exact thing you needed for less than fifty cents. Lou's people are all sharp. Ask them anything and they'll work it out until you both agree that the problem is solved. If this business goes away I'll be completely boned. Its kinda cute how West Marine is just down the street, but their prices are wacky. If you own an ascot this won't bother you and...yeah...stay out of my church. read more

This place is a lifesaver, if you're looking for random fittings nails Pults pain or anything else that you may need on the fly this is the place for you. All of the guys that work there are very helpful and as long as you are courteous and polite he will get the same in return. I have been going to the store for over 10 years and will continue to do so as long as they are open. Not to mention they have a ton of marine related items that come in very handy for folks that own boats in the area. read more

Polite, knowledgeable service. Also love that I can buy local (in Richmond).

A "marine & hardware" store was exactly what I needed. While it is fun to look at a giant stand-up display for a $3000 radar system at the other place in the neighborhood, they have about 12 fuel filters, and Whale Point has a hundred. Similar for tubing, chemicals, throttle linkages, connectors, fasteners, cleats, pad eyes, etc, etc. Less electronics, but selections of things like bilge pumps are large and full of quality products marked below retail instead of house-brand knock-offs. Lots of stuff, but no junk. read more

Great service and better prices than West Marine. Better selection in many ways, especially for marine hardware.

Needed some duct tape, they had it along with most of the usual stuff needed at a hardware store. Also had lots of boating stuff and the ability to copy keys. read more

First time at the store and I am happy to have an alternative to WM. Small purchase of oil changing supplies for my boat.

I come here when I need something quick, something unusual that box stores don't sell. In particular they have a wide selection of stainless steel fasteners and hardware that would be near impossible to find in stock anywhere else. read more