GO SOMEWHERE ELSE. Pharmacy does not know what they are doing. Lady who answered the phone (and I…read morecalled twice) said I could not get my prescription since my insurance did not cover it. It absolutely covers it, but I said that's okay, I would pay cash and just get it. She said, no I could not pay cash and get it since the insurance does not cover it. YES, I CAN PAY CASH FOR A PRESCRIPTION EVEN IF I HAVE ACHHHS OR ANY OTHER INSURANCE. IT IS MY LEGAL RIGHT TO CHOOSE HOW I PAY FOR MY PRESCRIPTIONS. SO SAD SINCE I CAN'T BREATHE AND REALLY NEED THE PRESCRIPTION.

Moved to Prescott 4 months ago I was hopeful this drugstore would work, but it has been a…read morenightmare. A few employees are ok but most are incompetent, mean and sarcastic. My invalid wife needs 12 prescriptions and we are constantly faced with potentially critical health issues because of their inability to do their job! This is a one or two star company and after looking further that is also the company's nation wide average. Even some area grocery stores have better service and higher ratings. The latest we have been waiting a week for a new prescription she requires and two weeks for three to be refilled. The CEO needs fired and top management needs replaced.

Emergency prescriptions for a sick lady were filled very quickly. Pharmacy staff were very pleasant…read moreand helpful.

THIS IS A ZERO STAR REVIEW:…read more This has to be some of the worst customer service that I've come across in the 21 countries that I've stepped foot in. I went to collect my photographs which were free due to a coupon. The email came through along with a text saying they were free and they were ready to be picked up. I went in to get them and there was absolutely nothing in their system yet my email quite clearly states their exact address and that it was done 14 hours beforehand. I had to resubmit the order and I told the lady that I was not going to pay for it as this was free and this was their mess. She gave me a code to put in and I explained to both ladies that I will be coming in later on the afternoon to pick it up. When I returned I saw the same lady that I'd seen earlier and she wanted to charge me for the photographs, I had to boot my phone up and show her once again the email that stated it was free. The attitude of the employees in the store is absolutely ridiculous.

Good personal service with instructive proprietors. Very concerned that their customer's needs…read moreare filled

We received immediate attention and service. Our questions were answered completely. Excellent…read moresupply of medical equipment.

The worst pharmacy I've ever went to. Moved here in July 2024. They treat you like a piece of crap…read more Like you are interrupting them. I've been sent notices that my prescriptions are ready drive 30 miles into town go pick them up only to be told it isn't ready. "Oh I'll have to print out the script and put it on order!" I said, "I got a notice it was ready. So I drove into town to pick it up!" "Well I can't give you something we don't have, you know what I mean! We will order it! Check with us tomorrow." A day or two later I call to check. "No we don't have that in stock we will need to print out the script and order it." What do they do with my script? Do they give my order to someone else? This keeps happening. I've waited three weeks for the Libre Sensor to be filled. I transferred everything to Safeway and it was filled in 30 minutes, oh and they were nice.

So I just purchased a $500 Apple gift card there last night and was talking about a fraudulent one…read moreI purchased at Circle K down the road a few months back with the clerk. Strangely enough the useless woman had training on this and pointed out what could be the problem (resealed strip which is harder to remove upon scanning), noticed it with the one she picked out for me and still went ahead with the purchase anyways. As it turns out when I went in tonight to try to redeem one that wasn't already used by some scammer, the supervisor told me that she instructed her not to sell it to me yet she still did anyways. These people are immensely incompetent slaves who work for these scandalous corporations that do absolutely nothing to resurrect themselves on fault. Despite the imbecile selling the gift card against the manager's approval and therefore wasting $500 of my money (which it seems intentional, don't you think?) the inept manager did absolutely nothing about it for her insubordinate's willful disregard. These people have zero integrity nor to these companies. Don't buy one from them or any store for that matter because you might get screwed over as I have the second time. So much for the training dumbass! Manager: tattooed eyebrows, dark short hair, glasses Clerk: older woman with black hair, blue eyes and eye makeup "wing tips"

I have lived all over the U.S. this is THE WORST Walmart I've been to. The employees are as rude as…read morecan be. This last visit today is just one example of how it's been since we moved here last July 2024. I asked a blue vest Walmart employee in the garden center a question. Her response was in a very, very rude tone, "I fill orders I don't work back here!" I checked out in the self checkout lane. Was going to ask the employee there a question, but she was texting on her phone. I purchased a flower from the garden area. So of course I didn't have a bag. When I was leaving the "Unwelcome" person yells, "I need your receipt, I need your receipt!!!" I wasn't even to her yet and she was throwing a fit. I showed her my receipt and told her, "Just so you know you and your fellow employees are very rude!" We try not to shop at Walmart, when we do I usually go to the one that is further away with nicer employees. What a joke.

Came in because the new battery I purchased went bad in a few months. I had to bring it in, and I…read morespent hours sitting while they "tested" it. Before they ever began work.

This CVS is just like most other CVSs'. In the sense that it sells the same products as every other…read moreone and has overall the same service as every other CVS. This isn't a bad location or spot for one. But the design on the inside is very frustrating to navigate through the first time going here. At least its a good place to go to pick up your amazon packages if you have them delivered to a locker instead. But it's not the best CVS to go to at all as it's just not as fun to go to as other's I have been to in the past.

Very poor service, in both store, and pharmacy! Very unprofessional and very rude!!! Will be doing…read morebusiness with Walmart pharmacy from now on!

Thankful to have a great place like this nearby. Great selection of tinctures and supplements, and…read morethey're very helpful too!

Very high quality products that are harder to find. They have in house tinctures and homeopathics…read morewhich is a bonus. Plus a friendly and knowledgeable staff.

This Frys overall is good from the size of the store, to the selection of products, having a gas…read morestation to get cheap but also good gas at as well as put the fuel points to use. It's well stocked, clean, has nice employees and is a good store to go to when needing to go shopping or if there are good deals in the weekly ad. It's especially good for getting cheap prices on items that have reduced pricing because they're near the expiration date or damaged. However, it still has its problems too, but it's not the markets fault for any of the complaints I am about to mention. Getting to the market during the day can be a pain due to busy traffic. Also the parking lot is a pain too because of the angled parking and then there are plenty of one way streets or areas. Also need to watch out for random areas to stop at and the gas station itself can be a pain to drive through due to the amount of traffic that goes in and out constantly. As for inside the store, there is a bit of a weird feeling with the floor feeling a bit dirty and sticky. Also there are produce items that are going bad too that either have not been removed or dealt with. To summarize, the Frys is good but still has its problems.

I have been shopping here for 6 years. Many things wrong with this store and the only reason I…read morecontinue to shop here is convenience. Missing items on the shelves, unhappy employees who never smile at you, and a non-hands on manager. Deli continues to have staffing issues as well as the bakery department. This results in them not opening that section of the store or opening very late in the morning. Totally unacceptable. Most of the mornings when I shop there is only 1 check stand open and nobody to bag groceries. Understaffed. I have seen pets in the store that are not service animals and one time the pet was actually on the food conveyor belt. Yet management refuses to address this issue with the customer. Wow could this store be improved. They can take a lesson from the Prescott Valley store which is top notch and I would go to in a heartbeat if it was closer to my home.

I scheduled flu/Covid shots online for my 101 year-old mom, my wife and myself. Received an email…read morereminder for all three of us the day before our appointment. When we arrived at Safeway, we went to the counter to let them know we were here. The clerk was apparently born without a personality, and told me I was good to go. He told my wife that she was "not in the system." She showed him her email reminder on her cellphone. She was again told that she was "not in the system" and she would have to fill out a paper form for her shots. I gave the clerk Mom's name. He asked me for her birth date. I gave it to him, and he told me that he had a "different birth date" for mom in his system. I had to fill out a paper form for her shots. The pharmacist did a good job with the shots. This will be the last time I use the Safeway pharmacy, Willow Creek Road.

It's nice because it isn't busy. But there is a reason it isn't busy her name is Hannah the…read morepharmacy tech that should not be waiting on customers. She is so unfriendly and rude I thought I was in an old army line. No hello just a cold stare, "Date of birth? Name?" She really has it down on how to make a person feel not welcome. That was my first time there, my second time same cold response, but worse as I had a question on why I wasn't receiving my usual 28 day supply of a product as she just had the 14 day pack. She looks something up and states, "It's your insurance!" I answered, "My insurance has always given me a 28 day supply." After going home and calling my insurance they stated they saw the transaction and the pharmacy filled a 14 day when in fact it was written as a 28 day supply. I have now switched all my meds to mail order. Between Safeway pharmacy and Walgreens on Willow Creek apparently they don't care if their customers are happy. They must get paid regardless whether they have customers or not.