Not sure why this store has any ratings lower than 5 stars. It's brand new, and North Goleta needed…read morea pharmacy (aside from Costco)... bad. This pharmacy and the head Pharmacist Krystal are absolutely wonderful. It's clean, has everything you need and never lines. Everyone with negative comments can go back to Costco and wait 45 mins in line for their prescriptions.

When calling in to Pharmacy as a prescriber, weight times can last upto 20-30 minutes until a…read morepharmacist answers. Multiple times I have to call back because the phone call is dropped or hung up. Repeated answers and immediately placed on hold extending wait time. This is a recurring issue with this pharmacy. Also the pharmacists are very crude and unprofessional when they greet you on the phone. Never pleasant or easy when calling into pharmacy.

I got my flu shot from Ashley, and she was so kind, friendly, and helpful! I wish I could get my…read moreflu shot from her every year.

Here for a Covid vaccine. The pharmacist gives me attitude, "we're busy! Who's going to fill and…read moredispense the Rx while I give you the vaccine. Your home pharmacy is Carpinteria, why don't you get your vaccine there?" Why don't you get your vaccine through the hospital?" There's an uptake on Covid pt and I'm immunocompromised but yet I'm being questioned why I'm here for a vaccine. I've never had anyone from a pharmacy be this RUDE!! Shame on her! I give them zero stars but will not allow it so I unwittingly give 1 star!

Herbay is a not so hidden gem. We heard about them and ability to call and schedule vaccines with…read moreno hassle. True!! They got our kids in right away when they were elidgable and next day appointment for my booster. I am moving all of our pharmacy business here! This is the kind of small local business we all need to support. I'm super glad to have discovered it.

We discovered Herbay Pharmacy when the first Covid vaccines became available. We called to see if…read morethey had vaccines and made an appt for the next day. The pharmacist is delightful: kind, helpful, with great questions and advice. After years at Walgreens and CVS, with terrible customer service and long lines, I immediately started sending all prescriptions to Herbay. So much better! I even get personal calls from the pharmacist when it's time to refill prescriptions. She has them done within the hour, and there's never any hassle. I cannot recommend this pharmacy enough. This is how a pharmacy should work! Efficient, amazing customer service, and really good people. If you're looking for a pharmacy, choose Herbay. And if you have a pharmacy that isn't terrific, make the switch!

What a great experience. I called on Tuesday to see about a flu shot. They checked sky insurance…read morefor me to see if it was covered and let me know the pharmacist was no in the day, but would be in the next day and to call first if I came in during lunch hours. I popped in the next morning for my flu shot. They were not busy at all and got me ready to go pretty quickly. Very good service and really helpful. I was able to go in a private room for my shot. I was in and out pretty quickly. Plenty of time buy a birthday gift, pick up some Starbucks and get home in time for a Zoom meeting!!

This pharmacy used to be solid. Pharmacists like Isaiah and later Lucy were responsive,…read moreprofessional, and genuinely cared when issues came up. Unfortunately, the experience changed dramatically after the arrival of the new pharmacist, Lina. She consistently appears unhappy, avoids coming to the counter, and instead shouts from the back when a pharmacist is needed -- which is not only uncomfortable, but raises real concerns about professionalism and patient privacy. On top of that, she seems to invent her own rules. If she doesn't personally approve of a medication -- weight-loss prescriptions, ADHD meds like Ritalin or Adderall, etc. -- she'll find a technicality to delay or refuse the fill. One especially troubling tactic: refusing prescriptions from out-of-area physicians. UCSB students, beware. After too many negative interactions, my family and I finally moved all of our prescriptions elsewhere. The contrast in service was immediate. I really hope this pharmacy returns to the standard it once had.

They are wonderful. Delivery is a great service. Always knowledgeable and work well with the…read morecustomers. they will be GREATLY missed. stan klein Prof, UCSB

I wanted to support a small pharmacy instead of the bigger ones, but the first month I switched to…read morethem they messed up my medication so that I don't get a very important medication that I can't miss. I have no trust in their process. They seem super disorganized. This place sucks!

After dealing with a frustrating experience at another CVS pharmacy location over a vacation…read moreoverride prescription, I was so relieved to work with the team at the Carmen Drive CVS. They were professional, helpful, and actually knew how to handle the vacation override process. I had already spent way too much time going back and forth between the pharmacy, my insurance company, and my doctor. Carmen Drive made the process so much easier and got my prescription taken care of. It really makes a difference when pharmacy staff know what they're doing and are willing to help instead of sending the patient in circles. Thank you to the Carmen Drive team for making what had become a very stressful situation much easier. I truly appreciate your help and will definitely be coming back to this location!

Nothing more to make a person angry than to look up the hours on both Yelp and Google to see that…read morethey are supposed to be open 24 hours. I traveled from Ventura at 11:30pm because my rabbit was having an emergency and I needed baby gas drops. All the other CVS' say they were closed except this location proudly displaying open 24 hours online. Update your hours!!!!

Ginger (redhead) pharmacist seemed to go out of her way to be as rude and unhelpful as possible…read more Not sure about the staffer covered in tattoos. He made me feel uncomfortable. Service and attitude could and should have been a lot better. Both my husband and I are in the process of transferring all our prescriptions to Walgreens. To be clear, our dissatisfaction is with the pharmacist at the 7030 Hollister location.

Scheduled and appointment for a vaccine. Was told to come back in 45 minutes...... What was the…read morepoint of scheduling the appointment?

Standard drug store, good service…read more CVS came into Santa Barbara probably 12 years ago and took over many of the existing Sav-on and Longs Drugs locations. This particular location had been a Longs for years and years. I'd say both stores are pretty similar although carpeting dominates CVS stores. This store is located in uptown Santa Barbara. It's not the closest drug store to my home, but it's most definitely the cleanest. I have no problem driving a few extra miles to shop here as it's tidy, well-stocked, and fresh in general. I was in here today to rent a Rug Doctor machine. There is one main checkout line which branches out to multiple open registers. When I was there today, there were two open registers and I'll admit that there was a bit of a line. When I went up to the cashier, I expected some sort of attitude as the Rug Doctor rental process is a bit time-consuming (and frankly not the best use of time when there's a line). I received the opposite reaction from Nancy, the cashier. She was so pleasant and calm, fully focusing on me and not trying to rush me out of the store. Certainly not the type of service I'm accustomed to while renting one of those machines so today was a welcomed change. Kudos to Nancy! I will be back soon.

Horrific pharmacy and store staff Do not use the pharmacy…read more Pharmacy does not care at all to get your meds ready and they are not helpful They cancel requests and never know why or tell you You have to sweat and wait for anything you ask for

We have been working with the medicine shop for many years and they never disappoint and always go…read moreabove and beyond!!!

No long lines however after confirming with them and my…read moreinsurance company that they were "within network" they charge me much more than what it was listed as. The boss spoke to me and said they wouldn't make any money if they charged the network fee. Surprise!