Unfortunately some of their help knows nothing and the others are quite knowledgeable you got a…read more50/50 chance at getting a knowledgeable person. Your prices are fair and when they have items on sale they beat most any price and the return policy is quite flexible. It's only a few blocks from my home so it's very convenient . they also give reward points.

Is it, or is it not the Pharmacists job, to brief you on new prescriptions and give any warnings…read more.. e.g. take with food, may cause diareah, ect? My usual pharmacy was out of a new med that I am just starting for my son (fail). Im not an idiot, but never once in my entire life have I taken a medication that needed to be diluted. Per the Doctor's instructions, give half a prescribed dose for a few days to slowly ramp up to full dose. OK cool. So Walgreens San Dimas is out of it (like always), so I ask if they will send it thru another local pharmacy and he says ok. They have it in Glendora. So I pull up and the most unfriendly Walgreens employee ever who answers the drive through window. Id give you her name but shes not wearing a name tag...just a black hijab. Confused looking, she pulls out the medicine and called over a Pharmacist. Also, hes unfriendly, and the pharmacist doesnt say one word to me, much less look up and make eye contact with me. His name was like "Thian" or something close, Asian guy. I drive off and for the first time ever give my son this half dose of Zoloft and he screams that its HORRIBLE. And im like... I had a whole discussion with the doc about making sure what he prescribed was a liquid. Hes 9 and everything is chewable...so he prescribes Zoloft liquid. I had a tiny bit on my finger so I decided to taste it and see if my son was accurate...well it was foul. It tasted like putting your tongue on a battery. He began seeming like he was hallucinating and hearing strange sounds being restless after taking this first dose. So I turned the lights on to comfort him and while I did that googled Zoloft for 9 yr old and symptoms and while I was there on Google, I happened to see on the internet that it was supposed to be administered diluted! OMG I checked the package and didnt see this indicated. Also the doses on the box do not match the dropper by 5 MLs. Like I said...im not an idiot...but I just administered a psychiatric drug to my son for the first time ever which tasted beyond horrible (because it was concetrated, then he reacted not well to the first dose. Please look up my receipt as I would like a call about this. No verbal instructions and this one line of info was found the next day buried half way down on the hand out and printed tiny on the back of the bottle label. If I have never diluted medicine...please tell me how I would have known to go find this tiny bit of info. Walgreens Glendora Pharmacy screwed up. I had to tell my son...that I could not see this tiny line and gave him an undiluted half dose on his first night. No wonder he was going bonkers and saying he never wanted to take it again, hearing noises and seeing things floating from the corner of his eye. I am lucky I found this tidbit on Google when I researched a reaction and this is also how I was warned about possible diarrhea. I wasn't. What is the Walgreens Pharmacists purpose? Why do the written label instructions have 2 different measurements? Which one is correct? Is it 1.5 mgs or 25 mls because the label doesnt match the dropper. How did this happen if 2 people check? Why is the warning printed so tiny and stuck on behind the label? Why is this one line buried so far down on the print out? Why didnt I get a verbal briefing?...oh by the way..this medicine is concentrated and needs diluted? Your son may get diareahh and no its not because of diareah lettuce parasite going around...its his new med??? Make it make sense?!?!? Dumfounded...but dont worried I called a medical person to explain what the hell happened here...and well...here I am on a Yelp rant...this is not acceptable.

This CVS location is very good. Pharmacy staff is knowledgeable and you can really tell they go out…read moreof their way to provide friendly service. They're really fast with things like vacation overrides for refills. Overall, the store is clean and well-stocked. It's definitely a lot better than other CVS/Walgreens locations in LA County. The only thing that is missing is the "Minute Clinic" but that's a decision from corporate - and maybe just not enough people were going? There is an urgent care just next door, so resources are available. Use the app for the best experience. Not only can you manage your prescriptions very conveniently, they give lots of coupons for your prescription and vaccination activity that allow you to buy a "splurge" item in the store every month or two for less than half price.

I come here all the time and I was flabbergasted today. I'm waiting at the checkout line. The young…read morelady with long hair wearing black (employee)sees me but decides to do something else so then I proceed and I ask her if I can get help and she says what? What do you mean what?? obviously I need to check out horrible Customer Service from her the last time I was there with my daughter we were greeted and treated very well by a older lady that she even gave my daughter stickers IDK what's wrong with this young lady that's working but she needs to fix her attitude or don't work at all! I hope I don't encounter her and her attitude again! Update: I called the store to speak with manager, she was very helpful & shared that the employee is from another store and that she will be having a talk with her. I don't want to stop going to my favorite cvs!

This Rite Aid is A-Okay. I like it enough to keep using it. It's certainly close by, so grabbing…read moreprescriptions monthly here just makes good sense. The only other pharmacy in the vicinity I can think of is Walmart, and I generally avoid going to Walmart if possible. It's way more messier at Walmart than at Rite Aid, among a handful of other reasons. Two other highlights that I enjoy are 1) the ice cream parlor section, where you can get ice cream on a cone to go, (although you can also definitely buy them by the tubs from the freezer, they run about $3.50 each), 2) the Amazon lockers! (Located near the pharmacy, towards the back.) I would order merchandise from Amazon from time to time, and I know better to have them delivered to my door. The theft rate of boxes left near front doors is insanely high as of late. People with no morals are just running rampant. Shipping your packages to these lockers, however, offers strong security. And just like picking up my rx, getting my parcels here at Rite Aid is so easy--love it. Downsides though? Efficiency--it's mostly lacking. No matter if you go to the pharmacy, or the front store, do not expect fast service. They are... all right. Passable. If you're in a hurry, chances are, you won't get out on time. There's usually a line built up, and they are pretty much understaffed all the time, so there is no measure on how to counteract the long queue. You just gotta... wait it out. The last time I tried to purchase a few containers of ice cream, I stood there for a full 10 minutes, because there is only one cashier working. (He's already working really hard--not his fault, per se.) And I only had 1 or 2 customers ahead of me! ...It didn't help they each purchased about 10-20 items. Holiday shopping, I suppose. And the parking lot. The horrible parking lot. The customers that come to this plaza/strip mall tend to be... let's just say... they be crazy drivers. Many of them will not obey the stop signs, some will speed down the road, or sometimes you'll get honked for absolutely nothing. It's irritating. These things happen often when the place gets crowded, so be forewarned. You have to be alert, both as a pedestrian and a (defensive) driver. Tip: Go early or go late when it's less busy; then it's not too bad. Weighing the pros against the cons, an appropriate 3-star rating, yes? Yeah, I do have to make sure I have plenty of time cushion whenever I choose to visit this location, but it's a small price to pay in the grand scheme of things, and I would likely keeping using Rite Aid to my advantage.

Have been going to the pharmacy for 27 years. Never any issue…read more Today I had the misfortune of meeting a new cashier who is rather rude. While waiting she was loudly rude to the person in front of me, and I received similar treatment. When I got home my wife and daughter knew exactly who I was talking about. If you don't like your job, maybe find another one instead of treating customers this way? Dear Rite aid, thank you for all the years of reliable courteous service. I hope this anomaly is corrected soon, and I wish I didn't have to write this.

I went in yesterday for lion's mane mushroom supplement and some hand cream because I seen they had…read moresome online. I found the hand cream but I couldn't find the lion's mane mushroom supplement which was the main reason I went. I looked in several aisles but couldn't find out. I was greeted by Jennifer at the register. She had great and positive attitude. With a beautiful smile. My wife told her we were looking for lions mane supplement but couldn't find it. She said it should be on aisle 14. She walked with us to aisle 14 and helped us find it. I told her its buy one 1 get 1 free but there's only 1. She said it's ok I'll give it to for 50% off. Wow! And she kept her word. You rock Jennifer. Thank you for amazing service!

Worst CVS terrible customer service, manager is clueless. Slim selection…read more WALGREENS HERE I COME!!!!

I visited this CVS pharmacy on a Sunday morning because I needed to pick something up…read more According to Google, their hours said they opened at 11 a.m., but luckily, when I got there around 9 a.m., they were already open! I quickly found what I needed. It was super fast and easy. The staff I interacted with was really helpful; I spoke to one staff member (I forgot her name, but she was great) who answered my questions and helped me right away. The store was well-stocked, and everything was clean, aisles, windows, all looked great. I'll definitely come back if I'm in the area. Great job to the team!

Awful customer service check your cameras. I waited in isle 6 for several minutes, rang bell…read moreservice 3x, two staff members walked right me the second time i said "excuse me" they completely ignored me. I will not be returning anytime soon I e been at other stores and treated with respect.

This is a convenient drug store open 7 days a week til 10pm. By using the app on my cellphone, I…read morecan see the weekly ads, place an order for curbside pickup. I ordered a photo collage and loved the templates for any occasion. Simply create an account from your cell phone or home computer and upload my photos on their website. I used my computer, but could track my order from my cellphone. Within two to three hours, my photo order of two collages was ready. I also received 50% off by entering the discount code listed on the banner at the top of website. The store was clean and well stocked in the pharmacy area, cosmetics, shampoo, can goods, beverages, and dairy products. I was very pleased with service and quality of my purchase. Sincerely, Rosemary

I am extremely disappointed with the customer service I received from Walgreens today, particularly…read morefrom call representative Anita and her supervisor, Call Center Specialist Melissa. I currently have COVID and am not feeling well, so I specifically ordered a COVID test for delivery because I did not want to go into a Walgreens location, expose employees or customers, or risk spreading COVID to anyone else. I was guaranteed delivery within one hour. Approximately 40 minutes after placing my order, I received a notification that there was a problem and my order had been delayed. At approximately 4:25 p.m., I called the customer service number provided in the Walgreens app for assistance. Instead of helping resolve the issue, I was told they had no ETA, did not know what was happening with my order, and that I should call the Walgreens location myself to find out what was going on. I explained very clearly to both Anita and Melissa that I have COVID, I am sick, and the entire reason I paid for delivery was so that I would NOT have to go into the store and potentially expose other people. Neither representative seemed concerned about that or made any meaningful effort to help find a solution. There was no attempt to contact the store on my behalf, determine what happened to the delivery, provide an alternative, or even demonstrate basic empathy for the situation. What is especially troubling is that this is a pharmacy. Sick people rely on Walgreens for medications, testing supplies, and other health-related necessities. When a customer tells you they have COVID and are actively trying to avoid exposing the public, the response should not essentially be, "We don't know what's happening, call the store yourself." I even explained that without assistance, I may ultimately have to do exactly what I was trying to avoid: go to the location while sick with COVID just to get the test I was promised would be delivered. That concern did not seem to matter either. This experience was incredibly disappointing. Walgreens has publicly faced significant business and financial challenges, and experiences like this make it easier to understand why customers may choose to take their business elsewhere. A trusted pharmacy should be a place where customers, particularly sick customers, can expect compassion, accountability, and help finding a solution. Today, I received none of those things. Walgreens needs to seriously reevaluate how its call center representatives and supervisors are trained to handle situations involving sick customers and failed delivery promises. I expected much better.

I ordered via the app for curbside pickup…read more When I arrived there, I parked in the designated curbside parking spot right outside the front doors and said that "I'm here." I waited for over 10 minutes before I finally called the store to let them know I was there. While they were looking in to my order, someone came out with a cart full. My entire store order was available. Yay! Not only were all my items available, but the store associate loaded all my sodas (I purchased quite a bit of 12 pack sodas) into my trunk. That was awesome!!! I didn't get his name but THANK YOU for that!!! It's so easy. Order online and pick up once your order is ready.

Well organized and well stocked store, the photo dept is very good and thorough and the gift card…read moresection is not huge but they do offer a variety for those last minute gifts. Employees are friendly but overworked as there is usually a line of customers at the checkout lines and perhaps one to three employees working in the entire store. The employees are very hard-workers and always provide great service. Parking is readily available and the location is great as the store is at the corner of a very busy intersection with easy access in all directions.

The pharmacy staff are excellent. The prescriptions are filled in a timely manner with notification…read morefor pick up. They will check for refills and review the medications with you. The pharmacy area is well stocked, if they don't have a call will be made to check another store.

FYI for anyone using self-checkout at this location: the machine on the right is the only one that…read moreoffers cash back. The one on the left says "Debit/Credit Only," and the "No Cash Back" notice is posted much smaller underneath. I was in a rush and only noticed the larger "Debit/Credit Only" sign. I made my purchase specifically to get cash back, so when I realized I couldn't, I asked to return the item. When an employee came over, I explained what happened. She asked if I had the physical card (which I did), but instead of simply helping me, she read the sign out loud to me in a very rude and condescending tone, as if I didn't know how to read. Yes, it was a simple mistake on my end but there's a respectful way to speak to customers, and that wasn't it. I had planned to purchase something else to get cash back, but after that interaction, I decided to return the item and leave. I ended up going to Walgreens instead. I truly hope this isn't how all customers are treated here.

Note: (Photo's are taken at the local Stater Bros) At…read moreapproximately 8:13 pm I walked in asking the manager for assistance for tampons and I went straight towards restroom as the pharmaceutical worker was about to pop open the restroom door so I can handle my emergency, but then the manager attempted to say it was out of service and I cannot use the restroom. I was going to pay for my product afterwards. But since he didn't allow me to use the restroom or pay for my product I did not. He was talking so much bad stuff to me and told me, He was saying to me, you were gonna play a good one. In which I don't know what that meant because I literally was gonna purchase my tampons right after I handled my emergency. I was extremely upset and when he asked for the product, I toss them.He attempted to persecute me as I walked out. This store needs some sincere change with this man working for them. I wouldn't be surprised how many customer they will lose because of him.

Hello darkness, my old friend I've come to talk with you…read moreagain... I ordered a photo magnet thru the app on the and received confirmation that it was ready to be picked up. Unfortunately, when I arrived it looked like they lost my order. Usually, I wouldn't think too much of it but the fact that the photo is of my kids I don't want that out in the open, but it makes me wonder how many other orders are lost. I've never had this issue before I've ordered prints before in the past, but maybe I'm going to look for a different service provider moving forward. They still disposable cameras for sale; haven't seen those in a while. The manager had my order reprinted, so had to wait a bit.

Im complaining yet again... my sons med is out of stock…read more Every dang time..... I am going to keep noting it here because all pharmacies are just as bad and I have no where to take my business...if I could...beleive me I would but they are all equally bad IMO. Im being held hostage by poor service by the walgreens pharmacy. Last time I asked to get it at the Glendora Walgreens since san dimas was out and the glendora pharmacist did not explain that my sons med needed to be given diluted. Neither the tech or pharmacist made eye contact with ne thru the glass window.. so I wont be doing that again...so I hope we dont run out. Pharmacies are being ran like were out in the wild west...Oops sorry...were out of your mental health medicine...oh no...your sick as a dog but the meds you got from the doc you took off work to see might be in by say next Monday...if were lucky... Yeah....ok.

Employees are helpful here. Fast checkout lanes. Lots of parking. Convenient location. They had the…read moreFrosty Nerds Clusters here and weren't out of stock like other stores.