I have been getting my scripts filled here for along time now. Service has gone downhill! Today…read morewaited in the drive thru line and when I Rang the bell was rudely told "it'll be a minute" That "minute" turned to over 15 of them! The lady with the head covering was beyond rude! I know I am asked for date of birth and address to verify me by this time it was more of demand then a question of verification. Once the script was located she tossed it in the drawer never verified I wanted to use the card on file, no thank you, not even an acknowledgment of the wait. Was she having a bad day and taking it out on me? If other pharmacies in the area had not closed I would take my business elsewhere but I am sadly stuck! This location is absolutely atrocious!

Waited for good amount of time at drive through and it came out person at drive through was helping…read morelong line of people out side and long line of people inside , it is just crazy... and customers have to suffer for this height of mismanagement

This CVS location is top notch. All the associates are helpful and kind , and it's a busy place !…read moreThe pharmacy runs smooth and organized. Very helpful and the pharmacists make you feel well cared for. This CVS is highly recommended! Thank you

Jesse was so helpful he went above and beyond to make sure i was satisfied. Thank you Jesse!read more

Have been going to the pharmacy for 27 years. Never any issue…read more Today I had the misfortune of meeting a new cashier who is rather rude. While waiting she was loudly rude to the person in front of me, and I received similar treatment. When I got home my wife and daughter knew exactly who I was talking about. If you don't like your job, maybe find another one instead of treating customers this way? Dear Rite aid, thank you for all the years of reliable courteous service. I hope this anomaly is corrected soon, and I wish I didn't have to write this.

Came here with my family to grab some ice cream , I wanted to try two of the flavors to decide…read more Jasmine the cashier helping us at the ice cream station just said we don't have samples right now. I saw some plastic spoons on top of the counter and asked about those . She simple stated we don't use those the others are smaller. There was no empathy. I recently moved down the street and this did not make me feel like a valued customer. I hope you coach your team on how to be empathetic to your customer and try and go above and beyond. I wasn't asking for a full scoop she could have just offered to provide the same size scoop as the small spoons

What a fun place to shop!!!!…read more Ok. First of all, I studied before I arrived here at CVS Pharmacy, Glendora, CA. I clipped all my coupons that were in my Extra Bucks' account prior to check out this time. What a huge savings for buying 4 items totaling $20 After taxes...can't beat that. I needed a Sunblock face stick, so I thought to check out my local CVS for a SunBum one. Staff I came across were very helpful and friendly and efficient. I was in and out of here within 30min. I'll be back for future shopping needs. I didn't realize the City of Glendora, CA holds 2 CVS Pharmacies. My super lucky day today.... Will definitely be back in a flash!!!!

Lack of awareness by cashier. They DO NOT accept WellCare spendables cards for OTC. Fine. Just say…read moreso instead of having me go at it for a few minutes clearly frustrated. Going to a more distant pharmacy.

I visited this CVS pharmacy on a Sunday morning because I needed to pick something up…read more According to Google, their hours said they opened at 11 a.m., but luckily, when I got there around 9 a.m., they were already open! I quickly found what I needed. It was super fast and easy. The staff I interacted with was really helpful; I spoke to one staff member (I forgot her name, but she was great) who answered my questions and helped me right away. The store was well-stocked, and everything was clean, aisles, windows, all looked great. I'll definitely come back if I'm in the area. Great job to the team!

Awful customer service check your cameras. I waited in isle 6 for several minutes, rang bell…read moreservice 3x, two staff members walked right me the second time i said "excuse me" they completely ignored me. I will not be returning anytime soon I e been at other stores and treated with respect.

This is a convenient drug store open 7 days a week til 10pm. By using the app on my cellphone, I…read morecan see the weekly ads, place an order for curbside pickup. I ordered a photo collage and loved the templates for any occasion. Simply create an account from your cell phone or home computer and upload my photos on their website. I used my computer, but could track my order from my cellphone. Within two to three hours, my photo order of two collages was ready. I also received 50% off by entering the discount code listed on the banner at the top of website. The store was clean and well stocked in the pharmacy area, cosmetics, shampoo, can goods, beverages, and dairy products. I was very pleased with service and quality of my purchase. Sincerely, Rosemary

It's alright. Had…read moreto pick up a third party vendor's prescription here and I guess the pharmacy staff were a bit clueless on what was going on. If you do this I just recommend going in and explaining there and visually showing them what's going on. Thank god the order came in before they closed. I had to pay $15 copay on top of the third party app charges. It is what it is. We were welcomed coming in which was nice. Shop was a bit disorganized but otherwise alright looking.

I ordered via the app for curbside pickup…read more When I arrived there, I parked in the designated curbside parking spot right outside the front doors and said that "I'm here." I waited for over 10 minutes before I finally called the store to let them know I was there. While they were looking in to my order, someone came out with a cart full. My entire store order was available. Yay! Not only were all my items available, but the store associate loaded all my sodas (I purchased quite a bit of 12 pack sodas) into my trunk. That was awesome!!! I didn't get his name but THANK YOU for that!!! It's so easy. Order online and pick up once your order is ready.

Well organized and well stocked store, the photo dept is very good and thorough and the gift card…read moresection is not huge but they do offer a variety for those last minute gifts. Employees are friendly but overworked as there is usually a line of customers at the checkout lines and perhaps one to three employees working in the entire store. The employees are very hard-workers and always provide great service. Parking is readily available and the location is great as the store is at the corner of a very busy intersection with easy access in all directions.

FYI for anyone using self-checkout at this location: the machine on the right is the only one that…read moreoffers cash back. The one on the left says "Debit/Credit Only," and the "No Cash Back" notice is posted much smaller underneath. I was in a rush and only noticed the larger "Debit/Credit Only" sign. I made my purchase specifically to get cash back, so when I realized I couldn't, I asked to return the item. When an employee came over, I explained what happened. She asked if I had the physical card (which I did), but instead of simply helping me, she read the sign out loud to me in a very rude and condescending tone, as if I didn't know how to read. Yes, it was a simple mistake on my end but there's a respectful way to speak to customers, and that wasn't it. I had planned to purchase something else to get cash back, but after that interaction, I decided to return the item and leave. I ended up going to Walgreens instead. I truly hope this isn't how all customers are treated here.

Anthony assisted at the pharmacy with 100% upmost customer service! Kind, efficient and able to…read morehandle two customers simultaneously without any loss of his quality service.

Hello darkness, my old friend I've come to talk with you…read moreagain... I ordered a photo magnet thru the app on the and received confirmation that it was ready to be picked up. Unfortunately, when I arrived it looked like they lost my order. Usually, I wouldn't think too much of it but the fact that the photo is of my kids I don't want that out in the open, but it makes me wonder how many other orders are lost. I've never had this issue before I've ordered prints before in the past, but maybe I'm going to look for a different service provider moving forward. They still disposable cameras for sale; haven't seen those in a while. The manager had my order reprinted, so had to wait a bit.

Came to get something that was on clearance and couldn't find it. I asked the person at the…read moreregister if they could check their inventory since it said they had it in stock on the website and they were able to find it in the back! AND IT WAS THE LAST ONE! yayy! The person who rang me up was very nice, they kept apologizing as their coworker went to go look for the item for me. I was in and out pretty quickly so no complaints from me! Kudos to accurate inventory and friendly service!

I received same day service for my prescription and they'd call me with updates. Not sure why…read moreothers have received bad service but I like this Walgreens!

Do not do curbside here they take forever! Better go inside and get it yourself at this point ha ha…read moreidk why it even exists here?