Doctor Cohen was very knowledgeable and friendly, and the same goes for his staff. Very helpful at…read moreexplaining benefits and what would be covered. Great experience for my first visit .

Best experience I have ever had. Considering I have lived all over the world and at 35 (having been…read morein glasses since I was 8) I have seen my share of optometrists. Dr. Cohen is clearly very passionate about what he does. He is deeply educated in all matters of the eye and his ability to explain a wide array of questions were done with an eagerness to inform that is rarely seen today. I truly appreciate that he took his time making sure I was could see absolutely perfect. As for the staff, they are equally as impressive and some of the sweetest folks you will get to work with. I am considering corrective eye surgery in the future and look forward to working with Dr. Cohen and his wonderful staff again. It is always nice to go into a new place and feel like you just stepped back into the small home town place you grew up in. Thanks for making me feel at home! :)

I had a appointment today with Dr. Motamedi (October 27th) Besides being a fantastic optometrist,…read more Dr. Motamedi has such down to earth kindness and care. I'm so blessed to have Dr Motamedi as my eye Dr.

Dr. Shahab Motamedi is THE BEST!!!! I've been taking my…read moredaughter there since 2017 and he is truly awesome! My daughter has special needs and she is very afraid of doctors. He takes his time with her and talks to her to make sure she's comfortable before they get started. The staff is also very welcoming, helpful and pleasant.

It was that time of year to get my eyes checked, in previous years I had gone to Costco, feeling…read morethat they didnt do a thorough exam, i thought I would go somewhere else that my insurance covered. I was very happy with the exam, and when it was time to pick out glasses, they had a fairly good sellection. I ordered 2 pair of glasses, since it was cheaper to buy two pair than one. One regular pair and one sunglasses. "KATIE" was awesome in helping me with cost and getting my insurance straight. I will have to say one thing, I do believe you need to up date your programs and make them more user friendly, for your employees to have to keep on logging onto the program, that is just a waste of time. Another little FYI, it would of been nice for the people at Visionworks to have gotten in touch with my insurance before I arrived so that I didnt6have to wait on them. Also, when I sent my filled out forms, your employees received blank forms back from me, when I took my time to fill everything out. You really need to REVAMP your computer programs and systems, we ARE in a very technical time.

If I were able to rate this establishment with zero stars, I would. The staff is horrible. They…read morenever answer the phones and follow up visits seem to be unheard of. My contact lense prescription was wrong three times. Each time, I was offered a trial pair, they were never in stock. I'd have to wait until my trial pair came in. After three trials and three months later, my correct prescription was finally mastered. Now, they won't give me my prescription (due to the amount of time) , they are forcing me to get another eye exam, at my expense, because insurance only covers exams once per year!!

Commendation: Today 10/17/18 was my first visit to this establishment.Let me tell you I was very…read moreplease. From the receptionist to the finish product-purchasing eye wear. Pleasant smiles,professionalism, and well place humor. I would recommend this establishment in heartbeat. Please recognized and commend the following staff members; Ms.Virgins,Susie,Dee Dee, Tanya,Bri, and last but not lest MD Pnootheti. I did arrive too early at 1:32 PM The front desk did recognized me and got the paperwork rolling and co-payment (you know that weren't going to forget that). LOL! My appointment time was 2:45 PM I was called at 2: 50 PM( not bad) and things move forward in timely manner from that point (I was pleased). The encounter I experienced in selecting, and purchasing my eye wear is excellent. PS. Future visit will determine the ultimate rating. Thank you, Bernard Barnes

I was recommended by my Retina surgeon. From the day that I made the appointment to my experience…read moreI had today during my appointment... Everyone and thing was delightful. The front desk lady at the time I made my appointment was so accommodating and called in reinforcements to make sure I got an appointment before I had to report back to work. Today the check in process was speedy. The doctor assistant was personal and professional. There were several test done on my eye to make sure that everything will be right and ready for my surgery. All my questions were answered and the cherry on top was... I was told by another assistant they recommended I got a lens not covered by my insurance. The doctor looked at my last test taken on my eye and said that it was not necessary to get. Not to come out of pocket when I could get the one covered by my insurance. That because of the condition of my eye, it would not be worth paying that money. Because of my experience so far, I feel confident in a successful surgical out.

Six years now, and each time I need glasses Warby Parker in Old Town Alexandria, Virginia, is my…read morego-to place. I recently lost a silicone nose piece for a pair of my WP glasses, and visited earlier today. A feature I really appreciate is that whether the shop is busy or not, upon entering I'm greeted by a representative who asks for my email address. Once given, I'm immediately placed in line for whatever service I need. I get a text instantly, letting me know I'm in the queue and will be served in the order I arrived at. This is really, really, important when the shop is busy. Each visit, I've been treated with respect and courtesy; and have been able to resolve my concerns with a minimum of effort. Abood was helping me today, and I've come to trust the staff at the Old Town Alexandria shop for all of my vision needs (although I still rely on my long-time opthalmologist to do the medical and vision exams each year). I'm very favorably impressed with the service, the staff, and the quality of the experience.

Great customer service! I bought glasses with progressive lenses and have been pleased. Next visit,…read moreI will get my eye exam there as well.

I've been a patient at Eye Design for three years now, and I wouldn't go anywhere else! From the…read moremoment you call to schedule an appointment to checking in at the front desk, the customer service is top-tier. Chanell is amazing--she always makes me feel seen and valued. Patty and Wendy are consistently so sweet and welcoming. The young lady with the burgundy hair is an absolute sweetheart too! And let's talk about Donato--kind, professional, and hilarious. Mike is truly a gem! He knows exactly what looks good on his patients. Trust me, he'll have you going broke while looking like a million bucks--LOL. Dr. Burns is fantastic. Thanks to him, my eyesight has improved significantly. I meant to post this after my last visit last year but forgot. Today's visit reminded me just how much I appreciate them. Eye Design gets 5+ stars from me!

Great service the staff is always very pleasant and the doctor is the best…read more I am glad I found this place.

Not a great experience. Used my VSP benefits in December and made it very clear that I needed…read moreglasses ASAP. I was advised I could get them within a week (visit was 10 Dec 2026) as long as I paid a 30$ rush fee. I called after the first week and they were not in. Was advised they would come that Saturday- they did not arrive. They did not arrive the week after. I called both locations, left a VM and a text message... no response. I called VSP and they went through the exact same thing, with the office not responding by phone. By the time they came in, I was out of town and currently still out. I ended up getting another eye exam and glasses somewhere else. When I asked for a refund, Dr. Lamont wanted to mail glasses to my vacation location- this was NOT an option. When I asked VSP why Dr. Lamont and his team would advise me that a rush on my glasses was given as an option, I was told that VSP does NOT do rush orders in the month of December. When I asked if the doctor knew this, I was advised that he was definitely aware of this, and they were unsure why it was offered. All I want is a refund for my glasses AND benefits, due to not being able to reach the office for cancelation and for being misled about my order. But apparently Dr. Lamont's office is refusing to do this. Very sad, as I don't need two (2) pairs and I am still out of town.

Had my yearly eye exam. I never had any problems with the staff and the doctor, and picking out…read moreframes. The young lady was very knowledgeable and professional from start to finish. Would highly recommend Special Eye Care for your eye care needs.

Fantastic service and experience throughout the customer journey. Thank you…read more I can't thank the team enough!

Great staff and service. Dr. Miller is the best! Nice…read moreselection of frames and custom fittings.

The staff at Doctor's On Sight were extremely pleasant and helpful. I didn't have an appointment…read morebut they were able to squeeze me in. The paperwork was pretty straight-forward and took very little time. The doctor who performed my examination was very nice and quick. I have pretty poor taste in fashion so the woman that was assisting me helped me find a pair that was within my budget and look good on me. She didn't try to upsell me on any extras for my lenses that didn't seem needed for the work I do like some other places I've been to. I will definitely be going back when I need another pair of glasses or contacts in the future.

I really debated on giving it 2 stars. However the prices for glasses are better than what I've…read moreseen around the area. Whats not so great is the service.

I had an emergency while out of town with my contacts. What I needed was quite unorthodox, but I…read morewas floored by the kindness of the staff to help me )although they did not have to). I did not have an appointment nor see the doctor; but there is something to be said about a person who will help out of the goodness of their heart. The office was clean and quite nice with added artwork, and the selection of glasses was impressive. I don't usually do Yelp reviews but I really wanted the reviewing world to know what a kind thing the personnel did for me and suggest it for anyone looking for an optometrist in Upper Marlboro. Thanks again to the young lady working the desk today (2/5/16), you were such a blessing and did not make the process difficult.