Outstanding service by Jessica. The practice was sent an email to ask if they could take care of a…read morespecial brand & order as a commercial airline pilot.. Jessica called right away. They had the brand. The appointment was thorough & all questions asked. This is the best optometry service I have ever experienced- including the USAF.

After looking for a different vision place to go I went to yelp and seen the good reviews for this…read morelocation I called and set up an appointment. They did not disappoint! Everyone was friendly there and helpful. New glasses came on time and so far they are working very well. Thanks

I had my eye exam here. Front desk staff and provider were nice and professional. I was greeted…read morepromptly. The wait was not long. Great customer service.

Never even made it in for our appointment. My husband and I made an appointment for 6 o'clock today…read morewhich is Tuesday, April 5 and we made the appointment about a month ago. So I've gotten 1 million texts and emails reminding me of the appointment. Which is fine whatever. Then I get a call this morning from a La Plata high DEF location asking me if I can change the appointment to earlier in the day and I told her no because I made the appointment later so we could make it work with our schedule. So then she says OK well you'll need to be here by 5:40 so you can fill out all the paperwork. So I said fine we'll be there by then and we hung up the phone. Then about three hours later the same girl calls back and says she's from the Waldorf high DEF location which is where our appointment was scheduled, and she says that now you'll have to be here at 5 o'clock so we can make sure everything is correct. And I said we can't do that and then I said you know what I'll just go ahead and cancel the appointment. So I never even got in the door of this place and I can already tell the way that they do business is absolutely horrible.

He's been my optometrist since Covid and I'm so glad I discovered him from being a panelist for his…read moreorganization! He's been taking care of my eyes (and soon to be my family's eyes) and I can't feel more secure and taken care of!

Not a great experience. Used my VSP benefits in December and made it very clear that I needed…read moreglasses ASAP. I was advised I could get them within a week (visit was 10 Dec 2026) as long as I paid a 30$ rush fee. I called after the first week and they were not in. Was advised they would come that Saturday- they did not arrive. They did not arrive the week after. I called both locations, left a VM and a text message... no response. I called VSP and they went through the exact same thing, with the office not responding by phone. By the time they came in, I was out of town and currently still out. I ended up getting another eye exam and glasses somewhere else. When I asked for a refund, Dr. Lamont wanted to mail glasses to my vacation location- this was NOT an option. When I asked VSP why Dr. Lamont and his team would advise me that a rush on my glasses was given as an option, I was told that VSP does NOT do rush orders in the month of December. When I asked if the doctor knew this, I was advised that he was definitely aware of this, and they were unsure why it was offered. All I want is a refund for my glasses AND benefits, due to not being able to reach the office for cancelation and for being misled about my order. But apparently Dr. Lamont's office is refusing to do this. Very sad, as I don't need two (2) pairs and I am still out of town.

I've been a patient at Eye Design for three years now, and I wouldn't go anywhere else! From the…read moremoment you call to schedule an appointment to checking in at the front desk, the customer service is top-tier. Chanell is amazing--she always makes me feel seen and valued. Patty and Wendy are consistently so sweet and welcoming. The young lady with the burgundy hair is an absolute sweetheart too! And let's talk about Donato--kind, professional, and hilarious. Mike is truly a gem! He knows exactly what looks good on his patients. Trust me, he'll have you going broke while looking like a million bucks--LOL. Dr. Burns is fantastic. Thanks to him, my eyesight has improved significantly. I meant to post this after my last visit last year but forgot. Today's visit reminded me just how much I appreciate them. Eye Design gets 5+ stars from me!

Great service the staff is always very pleasant and the doctor is the best…read more I am glad I found this place.

The staff at Doctor's On Sight were extremely pleasant and helpful. I didn't have an appointment…read morebut they were able to squeeze me in. The paperwork was pretty straight-forward and took very little time. The doctor who performed my examination was very nice and quick. I have pretty poor taste in fashion so the woman that was assisting me helped me find a pair that was within my budget and look good on me. She didn't try to upsell me on any extras for my lenses that didn't seem needed for the work I do like some other places I've been to. I will definitely be going back when I need another pair of glasses or contacts in the future.

Great care for all members of my family, from young adults, middle aged, and seniors. They take…read morethe time and are very friendly and informative. I would trust them for all my optical care needs.

Wrost experience. Office never responds to your voice mails and even if you are a minute late to…read moreyour appointment, they will make you reschedule. Please go some place else for good customer experience.

Dr Shrader is good but her staff not always. I had an appointment scheduled today that was…read moreoriginally scheduled for getting a new prescription for my glasses. It became more after I had an unexpected visit in June for a floater in my left eye that developed a week earlier. All the tests were done to check on the status of my eyes focused primarily on the floater but the test for a new prescription was never completed even though I thought that it was. As a result , I'm stuck using glasses that don't allow me to see as well anymore. I'm not happy about this at all.

I would like to shout this employee out by name, but not sure what her name was. (one of the lady's…read morethat orders contacts for you.. younger lady probably around 25).. She was very friendly, polite, and had a kind smile. Usually the room is filled with an awkward silence while you try to patiently wait for them to type on their computer to get your contacts, but this experience was a pleasant surprise. Keep shining shorty. Best, Ryan

great place to get your eyes checked and the employees are always happy to help you with any…read morequestions