I gave it a one because I am comparing it to Sam's Club. This was my first time coming here, and I walked up to the register to order their infamous pizza and hotdog, and I was told that they only accept cash at the register near the counter, but no one told me that I could've walked to the area next to it to pay with my card, I believe they are overworked and the worker did not care to even tell me that I could pay for it with my card at the kiosk near the area.. like I said it was my first time coming here so I didn't know how everything worked and then people were waiting on their food and they didn't even think to tell me hey you could just go pay for it right there but hey, I guess people be trying to mind their business now. I am happy to say that the pizza was very delicious. I just wished they had some pepper flakes and some Parmesan to sprinkle on it like Sam's Club has. The hotdog was not my cup of tea, but it was nice and thick. I just I didn't like the flavor. It advertises on the screen that it comes with chopped onions, but no onions come on it. Also when you order a hotdog, it comes with a drink. I'm not sure if it was shown on the monitor, but I ended up with two drinks at the end and I asked the lady why do I have 2 cups and she said because a drink comes with a hotdog. It's interesting because when I ordered the hotdog, I did not see a hotdog and a drink on the screen, but maybe I just overlooked it once again I'm new to Costco. Next up, I ended up spending a money on food like the rotisserie chicken and some kind of jalapeño popper dip because I did not know I was gonna be able to purchase some pizza and hotdog's at the end of my shopping until I went through the cash register but the rotisserie seemed like it could've stayed in the oven a little bit longer cause it didn't seem like it was as well done as I like it. let's see what else, Costco doesn't have a lot of items to pick and choose from compared to Sam's Club, so I saw paper plates and there were no comparisons and I only had one option to choose from which was 14.99. Same with the plasticware, I got 380 pieces for $8.99 I believe. Next up, I tried to scan some items on the app. There was no option to scan to check prices and double check things. There was no signs for you to know what aisle you were on. You basically had to walk through the aisle find out where things were, very unorganized. What else? One of the workers scanned my basket of stuff before I got to the register and then told me to give the guy at the register My card information. I'm not sure if he ended up re-ringing everything all over again or if that person that scanned my basket helped to make the process faster, but like I said, I'm still new so I'm still trying to learn what's going on. What else? I actually used a friend's card to go in there and when I told him that I would be getting me a Sam's Club card because they're a little more organized he was like oh OK. But overall, it was an OK trip. I learned some stuff about Costco and was able to compare which membership fits my lifestyle better. Thanks for your time and efforts Costco! read more

Costco - Wholesale Stores Near Me - Humble, Texas

I must be glutton for punishment. Wanted to "run" into the store for a few things. Holiday week = chaos. Costco was packed full of people but my experience was still good. I grabbed a few items and went to the self- checkout and got out quickly. It took longer to get a basket. I didnt get one but a nice lady offered hers as I juggled my items. Although they weee crowded, someone still asked if I needed help checking out. I didn't and then was on my way. read more

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I stopped at this location and found everything I needed and more. This location was clean, plenty of carts at the entrance, helpful employees, but busy location! An employee is standing behind the iPad ensuring the member's picture matches the member using the card. They make sure to put the popular items at the entrance as soon as you walk in. Costco typically has great deals. This location has a great produce, frozen, and fresh meat section. I enjoyed the multiple sample stations as well. On this particular visit, Costco had Dubai chocolate ice cream bars. This was an impulse buy, but I'm glad I bought it. They were so good! As long as Costco continues to stock this item, I will buy it every time. The ice cream is not too sweet. Before leaving they have two employees counting and checking your items on the ticket. The wait wasn't too bad for a busy day. If I'm in the area again, I would recommend this location. read more

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I'm just honestly so happy that Costco decided to bring back their smoothies! It's something I didn't realize I missed so much until they were gone. Every trip to Costco used to end with grabbing one -- it was like a little reward after walking through the giant aisles and loading up on everything from snacks to paper towels. Their smoothies have this perfect balance: not too sweet, not too thick, and made with real fruit flavor that actually tastes fresh instead of artificial. There's just something nostalgic and comforting about sipping one while loading up the car or waiting for friends and family to finish checking out. It's refreshing, affordable, and way better than a lot of the overpriced smoothies you find elsewhere. Bringing them back shows that Costco actually listens to what their customers love, and it makes the whole shopping experience feel a bit more special again. Honestly, it's the small things like this that remind me why I love Costco in the first place. read more

Costco - Wholesale Stores Near Me - Humble, Texas

Always a pleasure to visit my neighborhood Costco. The best part is clearly the samples. I only visit about once a month, and when John is working it's always a pleasure to be greeted and ask how he's doing. If I don't see him, I often ask another associate. They too remark how much they like working with John. Today I sampled oat milk, and true to its origin, John gave a solid delivery of the benefits of Oat milk. I also need to mention Annette, she like John is always a delight to see and visit with for just a minute. The Costco deals are always good, but the people make the difference . Why 5 stars? Because they won't let me give John and Annette 6 stars read more

Costco - Mooala organic oat milk - Wholesale Stores Near Me - Humble, Texas

Service was bad , When I was at the check out the lady said she was going to scan the big items first and she did but I got confused because she checkout and I asked her if she could scan everything and the started thowing things and I asked her if she could stop throwing them she said she wasn't but she wasn't. The worst experience ever. read more

Nice and friendly staff. I went mid-week about an hour before closing. Not too busy and I was able to find all the items I needed.

Honestly love costco the cheap gas prices, saving in bulk, or just getting some new clothes. Not to mention you have got to get that Costco hot dog it's so good. read more

I love Costco! This location was great, produce was fresh and the meat/seafood looked good. Although I arrived at opening (10AM) it was already super crowded! So I guess everyone else wasn't at church, like I expected. As soon as I arrived, I went to take my membership ID photo with Justin and he was awesome! Super nice, recommended some great finds and foods and quickly got us ready to shop. There were also a ton of great deals for electronics, snacks, etc. My only complaint? The checkout girl. I packed my cart, making sure that my produce and meats wouldn't get damaged and she pretty much threw everything back in the cart, not caring if my foods would get damaged. She also only provided me with one small box, when I requested some. She also hardly spoke, so perhaps she was in a crappy mood, but that's not my problem. I ended up going into the next lane after paying and requesting additional boxes. I was provided with around six good sized ones, being that I had a ton of food. So that made packing up the car and carrying everything in the house a lot easier. Besides the poor attitude check out girl, I have no complaints. This will definitely be my monthly go-to! read more

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Optical is pitiful. They have a numbering system but they do not use it. I waited 25 minutes and was told there were people in front of me. How did she know without using the tickets. With no service like this , it is a good time to sell COSTCO stock. read more

Sams v Costco: I have been a Sam's girl for many years! However, I thought I would try to give Costco a try and see if there is any hype to the madness or just another competing retailer. As you walk in you have the normal greeters at the door nothing crazy just like Sams. As you move on through the front entrance there is the TVs and electronics. I would not say the pricing is higher but about the same. What I did notice is there is a higher quality of items Costco sells not just your big brands but more mom and pop brands. This is not to say it is better, but worth giving a try. When it comes to the food they have fresh produce, frozen food, drinks, household essentials, pet food, and furniture. They also have a coffee grinder for grinding your whole bean coffee that I felt was pretty nice especially when purchasing bulk coffee. They also have a tire center and food court to catch a bite after your long shopping experience. All the food items are pretty reasonably priced and you get a lotta bang for your buck. I will say their pizza is pretty fresh and cooked well done. Would I have another probably so. Is there any difference with the Sam's version not I could tell. My trip was well worth it and the only reason why I did not give 5 stars is because I have not tried their clothing and other snacks they have to offer. Would I come again? Very likely, but Sams will always have my heart! read more

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The customer service. The lady at the glasses place told us in the rudest way that the store had closed there was a HORRIBLE smell of rotten eggs and cheese mixed together at the produce section. I've never smell anything like that except my dogs farts and my 14 years of living, which is not a good thing that is so nasty so I think y'all should get some better eggs and cheese because I think y'all's is expired but the kitchen is nice and I think y'all should just really work on your smell there because I almost threw up. It was so disgusting. Thank you for your time. read more

Costco wholesale is not for everybody but if you find one of their distribution centers in your area I highly encourage you to go inside and look around. Much to my personal surprise Costco is about more than food. They also have appliances computers, jewelry and clothes. However, back to the food, you hear about the famous whole rotisserie chicken for $4.99 which they do have and it is good but I think the bigger bargain is a gigantic six or 7 inch hot dog, juicy and thick and 16 ounce cup of soda for $1.50. There are ridiculous savings scattered throughout the store. I'm not sure if the same items are always at giveaway prices all the time or they rotate but it's certainly worth your while to go in there more than once. Yes there is a $60 annual membership but I'm pretty sure on that first package of fresh chicken (35 or so for $8) and toiletries you can recoup that costs in no time at all. Before you sign up, be aware of a few quirks about this place - they only take Visa and cash, they don't put your things in bags. You have to take it in the cart and load it in your vehicle yourself and they have a wholesale liquor store adjacent to the food center. Happy pigging. read more

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Bad customer service !!!! Worst Costco service!!! Need to retraining staffs , rude and no knowledgeable at all

We gut apple pie on Friday night just before close we had pecan pie I open the tray to cut peace it's expire on the 27 witch is today it was shock for me ,humble Costco doesn't compare to California, I call them the Manager said they will not exchange it , it's like he doesn't care , Terrible we are 2 peoples in the house pie like this at least take couple of day to be eating , read more

Costco - Wholesale Stores Near Me - Humble, Texas

Was in Houston, TX for work and of course, I had to find the local Costco and see what awesome stuff they carry. I got to the warehouse around 6pm on a Tuesday night and it wasn't crowded at all so I was able to take my time and look at everything. I purchased two really neat items. Instant Jap Chae Noodle Bowl ($17): It had 6 bowls, 3.75 oz bowls. They were not very big but I still had to buy a box just to try it. It was very tasty and it tasted just like the dish that I would get at a Korean restaurant but it was nice to try the instant one just once. Bouchard Belgian Dark Chocolate ($12): it was 2.2 lb. with individually packages pieces of decadent dark chocolate. It was rich in flavor and not too sweet. I prefer dark chocolate than milk chocolate. I only bought one package, I could kick myself for not buying more. As always, I love Costco and I'm looking forward to visiting more. read more

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Tire service. I walk in say I need the tires rotated on x. The guy (Victor) rudely says it's going to be 1 1/2 hours you're luck we had a cancellation so no matter what you're going to have to wait. I calculated the time because I'm on grandma pickup duty from school. Great that works out. Well I need you member number, ok the cars my daughters she has a membership too. Gets nasty than before well you need her license plate and membership number and I cannot take her photo. He talks to another member starts to walk out to the car area, the cars right there I say, nope you need to get it I can't. You mean you asked this guy behind me make model but not license plate. I get the plate number now he's really not happy. I provide him with the information, well it's still going to be 90 minutes before it's done. His attitude stunk of lazy, he tossed the paperwork on the counter "sign it" sure will, I said. I should have went to Discount Tire!!! I use them for 25 years now I remember why I don't use Costco tire service. My stepdaughter in L Vegas had issues with tire service there. It must be their management training approval. Been a Costco member since it was Price Club- a very long time. I won't use their tire service EVER read more

Everything is in bulk which makes for savings. However, as a single person the quantities I would buy present a storage problem. It is nice that my friends will split items so we each benefit from these savings. Lots of unusual items too. read more

Great deals on seasonal items, good deals on everyday items. A1 customer service, all day every day.

Part of the fun of going to Costco is enjoying the food court. Unfortunately, one staff member who works there has continued to ruin our experience with the worst customer service imaginable. I've seen this guy before. But only recently have I had issues with him. Last week I asked him if somebody could refill the onion machine so I could put some on my chili. 15 minutes later, they still hadn't done anything. If they actually had customers I could understand. But nobody was even in line. When I reminded him, noting that my chili was cold now, I just got a roll of the eyes and no response or action. When I asked him if I should talk to somebody else, like a manager, to help me with it, he mumbled something, turned around and left. So I went to get a manager to help me, and only then did this guy rush out and check on it. On my next visit, this same guy was working the cash register at the food court again. I made my order and saw him ring up a wrong item. I tried telling him but he ignored me and turned around to fill my order. I called to him several times and he just ignored me. Another worker then came to the register to correct the order. When he gave me my "very berry sundae" it only had one small section with berries on it (pic posted). It looked more like a very un-berry sundae. I asked him if we could have more berries on top and he replied "oh so you want extra berries". I replied I just wanted something that more closely resembles what's in the picture on their wall. Not extra than that. He then gave me a cup with one small strawberry in it. I asked the manager if my sundae looked normal and he said no. The manager offered to give me another sundae but I declined as that really wasn't the reason I raised the issue. It is the lousy customer service, coming from a single individual, who is tainting Costco's otherwise great reputation. Maybe the guy hates me because I actually had the guts to call him out for being lazy and rude. If that's the case, I'll take one for the team to make it right for future customers. read more

Costco - Very un-berry sundae - Wholesale Stores Near Me - Humble, Texas

It's Costco. What's not to love? I go here just to walk around and end up spending $200. Go here to buy something and it up spending $400.

Costco have a lot of great deals especially in the clothes section. I will admit the prices went up a lot but I guess that's everywhere at this point read more

Always a great selection at Costco however the employees there lack customer service skills badly. Walked back in after shopping to eat lunch - walk to the counter not greeted and hello nothing, asked for pizza and a drink - handed me a slice and walked away, no thank you nothing... then I asked about the drink. Rudely does not come with a drink ... ok can I get one? Hand her the money and she drops the change in my hand elevated? Really? I left the change on the counter and stated you need more than I do ... damn are y'all slim pickings when it comes to Hiring. Costco take notice of the staff you hire. Especially when they try to make it personal- I'll be contacting your corporate office Monday morning and BBB to file a complaint- read more

As a member of Costco and Price Club before Costco, I am terribly disappointed in the 2020 Version of this store. In the past, the option Of generic or brand was always available. Nowadays, it almost all generic (Kirkland) brand. The Kirkland brand is inferior to Sam's Club house products. Also, bought some appliances from Costco And paid for extended warranty. They charge a lot for this service. Tried calling and the wait time is 50 minutes. I ended calling my own plumber to fix the problem. After 40 years I may say goodbye to Costco. read more

Didn't appreciate being profiled at the entrance and aggressively told "I need to see your membership card ," as 6 other people walked in and were waved off and told they "were fine". If you are going to enforce membership checks then it should be consistent, not only when you see a young black couple not get a cart and walking in. Just came in to buy some Skinny Pop ... Did y'all know it's only 70 calories per cup? read more

We're walking in all these people are in front, all these people walk in, no one is showing their card. Just walking straight in. Then the lady yells at us as we're already in the store, "Do y'all have a membership?" I'm like yes? She goes show me. I said you didn't ask anyone else. She goes, show me your card sir. I flash the card to her. She like ok then. The incident felt racially charged. I was pissed the whole time in here, she made us into a damn scene. So then I talked to a manager and she basically told me, you probably didn't see her ask but I'm sure she did and you have no reason to feel upset. If I could, I'd cancel this membership... read more

Tried to get my year end rebate reissued at customer service in person as I have before instantly. Was treated as if I was a liar and told I have to wait for corporate approval, I will be canceling my membership. The customer service agent had even looked it up and saw where I had it reissued in prior years. read more

This store needs to invest on some diversity training. The petite blonde "checking" memberships at the entrance let everyone in front of myself and my partner walk in without showing their cards but stopped him(us). everyone coming in behind us were also let in without proof. Why? Becuz were not white or... This specific location has other reviews stating the same. read more

Costco is another version of Sam's Club...but in my opinion...they offer a little bit more...this location is set up well...with an ample amount of parking...the inside is very clean with plenty of sales representatives to point you in the right direction...they also serve plenty of free samples to promote different new products...the prices are comparable with those of Sam's...but the choice is totally up to you...but I think I'll continue to shop here...and enjoy everything that they have to offer...continue Yelping read more

I have known Costco for it's respect for diversity and great costumes service but this location does not have any of the above. My husband was trying to pay for his items with his Costco membership and this tall Caucasian individual kept talking loud at him like if he couldn't understand English. My husband has an accent but I still found it deeply disrespectful to be talking to a costumer that way. Someone that works in this type of industry would have the patience to at least try to help someone no matter the language or ethnicity. Will be reporting to costumer care. read more

I have been a loyal customer ever since this location opened... then flooded and the re-opened.... Maybe too loyal, as we routinely spend way too much money on a weekly basis. This location has been in a downward spiral for some time, but after my last trip I am definitely going to have to stop spending money here. Lackluster selection and now... samples are severely lacking. Let's be honest, we all want samples - this has been getting worse and worse lately. The vast majority of the sample people are lazy and have bad militant attitudes - no one put a gun to your head and made you take that job, you freely chose to get up that morning and go to work. So just do it with a smile and some efficiency. Shame on you Costco and your lack of effective management and planning at this location. read more

Just leaving Costco and it wasn't a pleasant visit. I understand the new rules of the non-members vs. members but y'all take it too serious when at the end of the day the employees will get paid & the transactions are going to get paid regardless of who is paying. At checkout the cashier Jaime E. made it really confusing when it really wasn't, not sure if she thought we were incompetent but we fully understood what she was saying and she was rude about it too. I've worked in customer service before so I get it but just because you're having a bad day doesn't mean you have to take it on other people especially when we didn't give her a reason to. Those are my 2 cents. read more

Love everything about this location other than the optical department. Pharmacy is by far the best. I stopped using CVS because they took so long and their generics aren't as good. As far as optical department, they usually only have one or two people working and waiting in line is rather unorganized. Also, if I just want to order contacts or pick up my contacts, I have to wait until they help someone fit for glasses, which can take a while. I really think they should have two different options for ordering and picking up vs trying on an getting fit for their glasses. Get more than two people to work and be better organized. read more

What's not to love here? Always so efficient, clean, well stocked and most importantly fast and ample check out lanes

Always clean and organized. Fresh meat and constant pricing. Carnivore options for those who eat animal based!

I've only started coming to this Costco location for a year or so. Maybe 4 times total. I've always been on edge since I've read several reviews regarding racial profiling at the door, etc. Fortunately for me I hadn't experienced any of it and had almost let my guard down completely until today. I walked in seeking two items. None of which were in stock but I managed to get several other items in my basket. I was in and at he register within 30 minutes. I was approaching the register when the first flag went up. Richard, a tall 6'+ Caucasian man was gleefully placing the items from the white family infront of me on the conveyor belt. He looked up and saw me and immediately turned around and walked away to the front of the registers. I left my 3 year old in the basket after personally placing all my items on the conveyor belt and watched as Richard coldly ordered my 3 year old daughter to turn around and steer clear of him as he placed my items in the basket. You may argue that it isn't his job to be nice and entertaining to my child but had you seen his interaction with the white child in the kart ahead of me you too would have noticed the difference. He couldn't stomach placing more than a couple of my items in my basket, of course. Just like earlier he walked away promptly so he wouldn't have to bother with us. Not a look, not an exchange of words, not a smile. I dare any supervisor/store manager/area supervisor to find footage where this employee is nice to anyone other than white patrons. It almost seemed like a blunt laugh to my face after we stopped for a quick snack and had two eyelashes in our frozen yogurt and a thick, long coarse dark hair in my turkey provolone sandwich. I didn't even speak up. I was over it by then. Giving them 3 stars since I've never ran into any other issues besides today. read more

I went to Costco in Humble, TX today and it felt like a Time Share experience just to get a membership. It was high pressure and why do they need a picture of my debit card to put on file? No way!! They continued to sell me on the executive membership when I just wanted the basic membership---I left without any of them. read more

Beware of Kasey.. I have never received any bad service in the last couple years that I have been a member yet on my last 2 trips I have had the unfortunate luck of running into Kasey at the checkout counter. With the pandemic changing our lives right now and the unprecedented need for kindness and positivity through this troubling time she has not exemplified either. Kasey was terrifyingly rude and if looks could kill.. she continued to roll her eyes and speak in a rude and condescending tone when asked any form of question. And when her mood was commented on Kasey had an attitude and talked down towards me and made fun of what I had said to her coworkers directly in my face. This was only the first trip. I thought it may have just been an off day for her, it was busy in the early days of quarantine. I get it. But to my disappointment, she in fact treated her customers with disrespect and her signature eye roll and condescending tone. All in all I love Costco but bullying is not okay. She has left a lingering hurt that I do not believe is a value that Costco stands by. Please talk to Kasey of humble. EDIT: my boyfriend used to work closely to the Costco in headquarters for 5 years (didn't want to tell me then and there because he just wanted to get out as soon as possible) and was extremely uncomfortable with the entire situation of being around her. He says he's never experienced a more unpleasant visit to Costco ever. Very disappointed. read more

Today we had the chicken bake from your in store cafe, omg it was the first time in years that I actually gagged on food! I'm a foodie at heart and love to eat but when it's. Gag worthy it's time to eat else where! Sorry but true! read more

I am a huge fan of CostCo. The meat department is the best. Many of the meat products are Prime Beef which will be more expensive than Choice or Select at other stores like Kroger or Walmart. Their own brand is the Kirkland brand. Everything I have had that is Kirkland has been tasty and fresh. I really like the Kirkland coffee. I have the tendency to split my shopping between the Woodlands and Kingwood location. My only gripe is that the stores are not set up exactly the same so I get confused where everything is located in each store. By the way, they no longer accept American Express. They now only accept Visa. read more