I typically like going to Costco but did not have the best experience at this location. Parking was hectic that day and we ended up parking far (where our shopping cart locked up for being too far even though it was in their lot). We first ate at the food court and it was chaotic and not as streamlined as other Costcos that have self checkouts. They do scan your membership, which is fine but I think kiosks could require this as well. There were not many places to sit and flocks of birds were everywhere waiting to take food. Indoors, the store seemed the same with reasonable prices. There were some items I expected to be on sale that did not ring up on sale. Either their signage was outdated or they didn't place it right above to make it confusing. It was for multiple items. Since I'm on vacation, I didn't feel like going back and arguing on a few bucks. However, even without sales, it is still cheaper to buy here than other places around the island. Their sushi was delicious. read more

As a mainlander visiting Hawaii, it's nice to see a Costco everywhere we travel, to gas up our rental car, get staple items without paying tourist convenience fees locally and have access to some unique offerings that are regionally only available in Hawaii and not in the mainland (or to be specific, Southern California) It's actually refreshing to go to different Costco's nationwide to experience regional/local merchandise unique to the location/geography not found in our hometown. I always like Costco's as you don't have to worry about price comparing or shopping rates for the most parts, it's super reliable and trustworthy. The parking lot is a bit congested is my only comment. read more

Costco - Wholesale Stores Near Me - Honolulu, Hawaii

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Parking and Traffic - Huge no - Strawberry Ice Cream Soft Serve - MUST TRY - YES YES YES! Love coming here for their different selections from Sam's Club- They currently have their fall flavors/ Cookies, Muffins - etc. Definitely recommend stopping by if you are a member to check out what's new in stock :) read more

Came here to look for Hawaiian goodies that I can bring home and definitely find a lot here. This store has a large variety of Hawaiian food. I got the Honolulu Minnie chocolate chip cookies, macadamia nuts, taro chips, and Kona coffee. I also found a very unique liquor collection for CNY. The line is short for self-checkout. Overall it's a good value for all the Hawaiian products that I bought. read more

Costco - CNY Edition - Wholesale Stores Near Me - Honolulu, Hawaii

I just had to post this review, especially to acknowledge Verna. Costco has some fantastic people working there but Verna takes the cake for best checker ever! It's a very busy pre holiday Monday morning and we lucked out getting into this line. We did not have an organized cart but wow did Verna know how to get us through the checkout process and so organized to boot. Plus she was so friendly! She asked what we wanted in our bags, then proceeded to organize our cart before scanning. She was quick and efficient with scanning, bagging and loading. Amazing job and biggest kudos to her!!! read more

Costco - A full organized cart thanks to Verna. - Wholesale Stores Near Me - Honolulu, Hawaii

Today two wonderful employees, Doran and Alex, who were retrieving carts helped me find my car. I approached them after about 20 long minutes of searching row after row under a hot sun. Doran suggested I wait in the shaded front of store entrance while they split up. Within a minute they found my car parked next to a larger vehicle. Mahalo guys! Costco Iwalei is lucky to have you both as employees. read more

Ok so, first of all, Costco is Costco. This location is a madhouse! We've been to different Hawaiian islands more than 10 times but this was our first trip to O'ahu. SOOO many people told us to stop by Costco before heading to our resort on the north shore. Great idea BUT my goodness, what a zoo! Parking is always an issue at Costco but this was another level. Took about 15min to finally get a parking spot. Got into the store no problem but inside was just as crazy. I'm sure it was mostly tourists but there clearly some locals shopping as well (early Sat. afternoon). It was really busy and the lines were extra long even though every register was open. They had everything we wanted but grapes. Not really grape season and I'm sure getting grapes to HI this time of year wouldn't be cost effective anyway. Cost was a bit inflated compared to the mainland but that's expected. Overall, still a Costco experience. Staff was friendly and helpful. One female employee didn't k ow where to send me for bags (looking for cooler bags) but found an employee that helped. Really, the parking and overall busy-ness of this location keeps it from being rated higher. read more

When we asked my mom what she wanted to do on our vacation to Oahu she said, "Go to Costco." So we did and it was fun. It's basically a standard Costco with a sprinkling of Hawaii. We were able to get a good deal on some pineapples that was cheaper than Walmart or Foodland. I got a good deal on a Hawaiian shirt from a Honolulu company for $20. We also split a case of 12 boxes of chocolate covered macadamia nuts. Great place to get souvenirs (chocolates, cookies, snacks) at a decent price. If we were staying longer we definitely would have gotten some Portuguese sausage and tried some of their Hawaiian options. Maybe Costco Poke is decent. The gas was some of the best prices around as well. read more

The service is always great the selection is impeccable and the value is great you can't beat it anywhere. You will definitely save money. There is everything you need under one roof. read more

Costcos are a fantastic place to buy food, clothing and more! This one is no different. They have a wide selection of items and even some specialty items not found in other Costcos. read more

Costco is always crazy busy, but it always has great deals. There's really no time that is the best except right at opening. However, they recently added self check kiosks where it makes check out quicker than the regular long lines. Sometimes there is a worker who scans your items. He's really quick and efficient. I always stand in that self check out line if I see him. If there isn't an item on the shelf, you should ask if there's more in stock or more coming! Don't forget to get gas right across the street but you need to exit by the tire side or you might get stuck at the right turn only and need to make a U turn elsewhere. read more

Who doesn't love Costco? From the gas station to the food court... Costco has amazing prices. While this is the most convenient Costco location in town, the parking situation is pretty chaotic. Expect to park further or spend some time waiting for a closer stall. This is the busiest Costco on Oahu... so you will see almost the entire island show up during operating hours. I'm not kidding...there's always a line at checkout or the food court. I went on a weekday afternoon and I still had to wait. As the busiest Costco on island, the popular items also tend to sell out. If you want a highly coveted item, I recommend you go to Hawaii Kai or Waipio etc. Example: I couldn't find the Hydroflask drink cups in Iwilei, but I easily found it at the Maui Costco. If you are patient and test your luck, you might find quality goodies. I found some gems at Costco, from Adidas shoes to flan dessert. The prices are so good it's hard to pass up. read more

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Not impressed with this visit unfortunately. Stopped to eat first. I knew that you have to show your card to order food. No napkins anywhere (do you need to ask when ordering now?) no root beer. Then inside there was no toilet seat covers in the ladies room. They didn't have any pork or beef tenderloin (which is why I went). The checkout lines were terribly long. Just not a pleasant experience at all read more

Crowded but awesome. They do an awesome job, gas is cheap, products are wonderful. Lots of selection! Staff are knowledgeable and helpful. read more

Still experimenting with instant mobile picture uploads and writing my reviews later. Okay, now Yelp wants to add this as a tip? Because it is too short. Maybe I just need to go back to my old time consuming Yelping style/method? Or maybe Yelp needs to host a class on basic uploading via mobile usage versus desktop? Or a combination there of. Yelp, Feel free to message me. Anyway, I will update when I get to my laptop. Okay, good news, looks like this finally worked. My pictures and reviews are together!! Yay. Next test will be a few days apart. :) Quality/Quantity - Always consistent. Disappointed that Costco has NOT been carrying enough or any local beers... So I settled for a few bottles of wine. Guess I have to go back to the Oregon Costcos for my beer runs, see other Yelps. Overbought as usual. Fresh poke, worried one was not enough, I was wrong... Didn't make a dent in almost anything we bought, must be the hot weather. Sushi is slightly better than the mainland, but sorry, I still can not recommend it. Atmosphere - One of the busiest Costco, I am told, and it sure felt like it. But overall, well done in managing the products and crowd. Service - Good. Price - $200. Owner Comment - Congrats on your success at this location since 1988. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members. read more

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Pizza cheesy beyond - kind staff & fast service! And wow $2 for a slice I live their pizza !! read more

Costco - 2$ cheesy nokaoi - Wholesale Stores Near Me - Honolulu, Hawaii

I love Costco and saving money as possible is my forte, so don't get me wrong with the 2 stars that I give on this specific location. Workers in here aren't that friendly. They don't even manage to show at least a glimpse on their face. It seems like they are always busy in here. They have all the reasons not to be a lil nice. Every time I am here doing some grocery it's always been like this. I don't mind once in a while but just every time. I am not telling that all of them are like this too. There are some that are really awesome in a way! What I don't like in here too is that this location can be so busy and a bit chaotic at times. It's just crazy! I cant blame them coz saving money is a quintessential part of human experience especially of the inflation that's happening right now. You constantly need to move the cart here and there. It's fine. You gotta be more cooperative especially among kupuna. Final verdict, I only come here when I need something impromptu and if in case of rush emergency in our stocks. But other than that, I will skip this location and off to other Costco in the island. read more

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Even though I live closer to the Iwilei Costco, I much prefer Hawaii Kai because it is always less congested. I appreciate the fact that they haven't increased the price of their food court offerings (including the pizza) and the bbq chicken hasn't increased either. I've stopped buying the chicken because it bothers me that they're all the same size (fat), which means they've been boosted with something to make them grow (shame on you, Costco.). There are standard things I buy here so I am glad they are in existence. I much prefer them to Sam's Club, any day. read more

Don't use Costco delivery! Insta cart is horrible. never received our groceries. Costco doesn't have any control over the delivery.

Costco continues to have one of the most liberal return policy in the industry. Buy almost anything (except electronics) and they'll allow you to return without much questions. read more

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Not my favorite location but Costco is Costco so... sometimes, I must give in to my own dislikes and stop in at the town (Alakawa) location. I've never written a review for Costco. Why? Well, I assume everyone knows a Costco wherever they are and all Costco's are 95% alike so there's not much I can add. This is the season and for the second year in a row I got my Christmas tree from Costco. Why? Well.... 1) the trees are fresh and not picked through (you get what the hand you) 2) the trees are all 7' or more..... 3) the trees are priced right (this year $55.00) Of the many years I've put up a tree in my home, I will admit the past two years were the best trees of the many. It is a Douglas Fir tree (not the noble which I like because nobles don't shed as many needles as the Douglas) and the tree(s) I've gotten were simply the best that I don't mind putting up with the shedding needles. Here's the process to those who have not gotten their tree from Costco 1) Enter the store and stand in line with the rest of the customers to purchase your tree. 2) Then, exit store receipt in hand and drive your vehicle to the Xmas Tree container (located on the Mauka Alakawa side of the parking lot) 3) Present your receipt to the tree monitors; they will hand you a tree and then off you go Costco aims to please and has not let me down yet. I waited for their container to come in before buying my tree. I'm glad I waited Happy Holidays! Mele Kalikimaka read more

Costco - Wholesale Stores Near Me - Honolulu, Hawaii

Love hate relations with Costco...you go in to get one thing is the plan :/ then with the prices everything is a great deal and looks incredibly yummy. Though when I find something I loooove and it's not a permanent fixture and it's GONE (sob!) shopping for every essentials makes it so easy and convenient in bulk and having their credit card you earn back $ by using it shopping there and gas that's right across the street all that cash back makes the membership free and more. Love the rotisserie chicken and of course snacks at the cafe hotdog, pizza or a freeze with super fast and helpful staff makes it easy as long as you can find parking. Thank you!! read more

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I have to say this is the best Costco I've been to in recent time. They have the most wanted items on the island, including octopus and ocean sports which makes sense, being on Oahu. Other items that are more normal include the large quantity of snacks, water and other refreshments during our stay on the island. If you are adventurous, try the Octopus! read more

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We came here to get few items right after we arrive Honolulu on a Monday night. The place is very crowded, the food court is outside the store and long lines. Inside store is also quite crowded, we ended up didn't walk the aisle and checked out earlier. I don't know why it's so crowded on a Monday evening. No wonder costco business is so good. read more

Costco - Wholesale Stores Near Me - Honolulu, Hawaii

Costco is Costco. The only thing that differs were the people working - customer service! With that, this specific location is my least favorite by far to do my shopping. Most of them are really friendly but there are some that are nasty and rude. Example 1: upon entering I showed my cc (from citi bank) then this woman stop me coz I showed her the wrong ID. I sighed and simply flip the card and my flabby face showed up with the name costco wholesale on the bottom right (this scenario happened to me 2 times). Kinda pisses me off. I mean, don't they inform their staffs and let them familiarizes their own cards? Example 2: I asked one of the staff from the alley on where the boxes of rice could be and this guy, stares me that I'm a piece of d*mb. I feel humiliated yet I still follow his direction. That is why, I seldom do business in here. I rather go to its other location which the staffs are more friendly and more Aloha vibes. read more

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Customer service at the tire personnel. I bought my tires there, and spent over $1000.00, and the no service at the air pump. It felt like we were bothering them for them to do there job. NO SERVICE. The were three of us sharing the one working air pump. One worker says just use the working one. The other worker says it works even though there an error message at the pump. It makes me think spending the extra dollar at other tote service may be worth going to vs bad to no service at all here at this Costco read more

On Friday May 2, 2025 my mother (who's 80) and my brother went to pick up my order of 27 cheese pizzas for a function at my school. Upon arriving on time, check your cameras, they were not ready, so they waited. While waiting, my mother asked to pay, found out she left her membership card in the car, and proceeded to turn to grab it. A lady standing next to her used her membership card and scanned it, probably thinking she was helping, but here's where a few problems happened. The ORIGINAL RECEIPT was for $281 and some change. We handed over $375. $275 and a hundred dollar bill. We didn't have anything smaller. Upon arrival at the school, we checked the change and realized that we only got $30 and some change back. We returned back to the food court counter, told the woman who helped us of the shortage, and she called her manager. The manager asked for our receipt, said he would look into it, and this was on Friday May 2. We didn't hear anything back on May 5, so we called them. We were told that there was no "shortage" in the drawer. WHY WOULD THERE BE, there would be an overage. AGAIN, CHECK YOUR CAMERAS! Anyway, we notified management that we wanted and needed the ORIGINAL receipt, as I need it for reimbursement. They said they would email it to us. What we received was a "new" receipt. Different day and time. I told them that no, we need the original receipt, I can't use a "factually incorrect" receipt that they created. We were told that "because the woman used her card to purchase the pizzas, they couldn't give us the original receipt back. I told them that the receipt BELONGED TO US, WE OWNED THAT PAPER, that they had NO RIGHT TO KEEP IT, IT WAS OUR PROPERTY TO BEGIN WITH. The manager asked to use it to investigate the transaction, but was NEVER authorized to keep it or to dispose of it. IT LEGALLY BELONGS TO US! So, here's my issue that I have. 1. COSTCO DOES NOT ALLOW OTHER PEOPLE TO US ANOTHER MEMBERS CARD! So why was this transaction not IMMEDIATELY cancelled and reran? We never asked the lady to do that. The manager was right there when it happened and no one said a word but now we "can't give MY receipt back because it has the other members information on it." WHAT? First of all, AGAIN, LEGALLY THAT RECEIPT WAS PROPERTY OF US, we were given it and we received ownership of it when it was handed to us. COSTCO HAS NO LEGAL RIGHT TO KEEP OUR PROPERTY! 2. With all the cameras around, you mean to tell me that you can't pull up the video to watch and see the transaction? Well I guess we'll have to subpoena the video records for that day. I'm sure we'd be able to find where the missing $50 went. So, with that being said. I will escalate this to the highest levels of corporate Costco. TRUST ME, this is going to be my main mission until Costco comes correct. FIND MY MISSING $50 AND FIND MY ORIGINAL RECEIPT!! read more

My issue has yet to be resolved, so my review may change. My boyfriend signed up for Costco online and was sent a cancellation email, stating the charge didn't go through. So, I purchased one for myself and we went to the store to sort it out. The worker was friendly and refunded him and made us our cards, and we thought nothing of it. Fast forward to last week, we went for the second time, ordered food, and entered without an issue. Upon paying, we were told the card was inactive and to check with membership. At membership we found out that the other employee had refunded him a hold, and there was a note on my membership saying that he needed to pay it back (she refunded a random amount that wasn't even the membership amount) and that i had to pay an additional 65 for the membership. Both workers acknowledged that the system showed that i had paid my membership and there wasn't any sign that I was refunded. My credit card reflected this as well. They called over a manager who looked at everything and tried to call a corporate number to verify that i was never refunded. They talked amongst themselves for quite a while before deciding that we'll pay back the false refund that the other employee made, and they will contact me the next day after they speak with corporate. My main issues are the speed in which this was handled. It took them well over a half hour to come to a conclusion that I would have made in 5 minutes(if you can't contact who you need to then solve what you can). There was no acknowledgement or apology to the mistakes that their coworker made that caused this inconvenience (refunding a random amount from a hold), and there was no follow up that they promised. I had to beg my boyfriend to switch from Sams Club to Costco, and if i don't hear anything back i will just challenge the charge, and we will stick with Sams club read more

A must stop shop for stay and bring home items. Clean. Good parking. They have many local items. read more

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This slow score is not to do with the employees at all. This one star is well deserved for the street exiting entering and parking situation at this Costco. Not only is the parking absolute dog shit., but there are few entrances and exits which create a cramped unorganized and completely frustrating parking situation. You could potentially waste an hour driving around, looking for parking as well as trying to leave spending an additional hour trying to get out of the parking lot. Please fix your parking lot. Create more entrances and exits for cars to maneuver through this absolute dump of a parking lot. Your parking is dog shit. read more

Who doesn't love Costco?! If you're going to be staying in Hawaii for a week or more, you need to go to Costco. I love going to Costco in different states because they always have original stuff for their area. At this Costco, I found great sarongs! We also bought a case of water, liquor, snacks & frozen breakfast sandwiches. read more

Costco - Grapefruit Honey Tea - Wholesale Stores Near Me - Honolulu, Hawaii

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This is a great place to find souvenirs in bulk! Beware - your Costco at home might actually carry some of the Hawaiian brands. Therefore, check what Hawaiian products are available at your home Costco before you waste luggage space on items you can find at home... like I did. Oops. As with most Costco locations, this one was also crowded. The AC indoors was a nice break away from the humidity! read more

Supposedly busiest store but poor service. Only one membership scanner at the front door as Costco saves the labor of one employee. Costco must have trouble hitting sales targets to increase sales you of 5+%. Missed lastest quarterly revenue for company. High ticket price items in for Christmas. Segway go-kart _1599.99 read more

Costco - Segway go+kart - Wholesale Stores Near Me - Honolulu, Hawaii

This is our go-to Costco on the island, because there's a lot of things around here in case we wanna do other things on our way back (Home Depot, lunch at La Tour, thrift shopping at Eco Town, filling up gas at Costco Gas, snacks at Kamehameha Bakery or UBAE), and because they're always stocked up on the things I need - I've visited the Hawaii Kai one numerous times and their baking aisle is just never filled with basic ingredients like chocolate chips and flour :( The workers here are all pretty friendly or helpful the few times I do need help looking for items. It's not as busy as it was before COVID anymore either which is great. We went at about 12pm expecting there to be a line, but found there was no line whatsoever - and the food court line was short too!! They started selling churros again - $1.49 for a lonnggggg cinnamon sugar twist one. The outside is crisp but the inside is a little too doughy for me, and it doesn't really taste like anything besides sugar. read more

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Today I made the big mistake of shopping here at Costco in town. They poorly implemented a system to lock shopping cart wheels. I only know this because I looked around when the wheels locked in traffic and looked up and saw a sign that said they're was a border marked in yellow. No signage facing you coming in. There is a rack to put carts in the forbidden zone! The wheels are locked, so you can't even go back and return everything easily. You are forced to go back and forth leaving your food on the hot sun, vulnerable to theft. I called and a man in administration offered to send someone out to help me carry. Not a good solution. They need decent signage and a DMZ before you are totally stuck. Don't shop here. People in the parking lot drive like maniacs and are rude in the crowded store. I now adore Waipio Costco!! read more

Driving around the parking lot trying to find a stall alone gets my blood going with chaotic drivers zooming in and out even if there are pedestrians or other cars trying to get out at the same time. Therefore, this is never a trip I look forward too and thankfully not the Costco I frequent. Since I used to work nearby, it was convenient to run and pick up something for the potluck back then or if we needed supplies. Walking in, the layout doesn't seem the same as the Waipio location so it's a little time consuming to find what I need and go. But it's there! The tire center was really helpful back when Waipio location didn't have what I needed. The line can get pretty long as you are waiting between stacks and stacks of tires but they'll get to ya. read more

The Costco itself was cool, but I honestly would not come here during the street construction period as one of the entrances to Costco was blocked. It was a nightmare getting in and out. It took us over an hour to go in, park, and get out. read more

Costco - Outside the horrible Costco - Wholesale Stores Near Me - Honolulu, Hawaii

Costco Hawaii kai tire service is the worst. Over an hour wait and they only take people who have an appointment. They make you wait and serve every one else . They do it on purpose- take their sweet ass time today 9/7 read more

Costco - Wholesale Stores Near Me - Honolulu, Hawaii

I love costco. This place is great for getting snacks for the beach and the food court is a must. The strawberry ice cream is the best and they dont have it in other places around the world in other Costcos. read more

Costco - Costco food court strawberry ice cream - Wholesale Stores Near Me - Honolulu, Hawaii

If you think you've seen the large Costco this place is a freaking beast. And it's always jammed with people from the minute they opened to the minute they closed. They have so many unique and unusual items because the large Asian and South Pacific population in the area around Honolulu.The nice thing about shopping here is you'll see stuff that you'll never see it any other Costco. I don't even know if I gave them the order number that they'd be able to get it to my local Costco. So it's hard to walk out of there without spending a couple $100 the place is jam packed with people oh my gosh there was traffic jams at every eye Leonard's action. It plenty of parking though outside. Considering the crunch of people that shop there in a daily basis the employees maintained a really nice relationship with the customers they're all very polite and smiling and welcoming. I recommend if you go to Honolulu and you need to load up this is the place to do it but create a really good list before you go and if you can't find exactly what you've got to have have an alternate list for the things you could get and be happy with.. We certainly fill our car up every time we go. read more