Super helpful staff. Even on a busy Saturday, Amy, Matt, Hector & Brian went out of their way to help me find the Jumbo Capybara stuffie. Doing the math to see if they had at least 1 in assortment of 16 in store. They located the palette (top most shelf of course) & brought the forklift to bring it down. They to were excited to see if it was actually in the box. I hunted this item for a week & no other Costco was willing to do what this location did. (Even on a super slow weekday evenings) You can tell they genuinely wanted to find it and make someone's day. It's a bit of a longer ride to this location for us, but it will now be our favorite Costco to always shop at. Thank you for making my day!!! Norbert (the capybara) says thank you too. read more

Costco - Safety 1st for Norbert's car ride home. - Wholesale Stores Near Me - Commack, New York

I have been a member of Costco since 2004. The membership is worth it because of the tasty food samples, reasonably-priced brand name drugs (example: GLP1 weight loss drugs for $25/mo), and the use of advanced technology. Their rotisserie chicken is so good! It is a bargain at $4.99. The crisp and well-seasoned skin and moist meat reminds me of Thanksgiving, so I usually enjoy it with a glass of red wine or Coke. I stopped going to CVS and Walgreens over a decade ago so I could use Costco Pharmacy. Their prescription drugs are relatively cheaper because they accept Manufacturer coupons for Tier 3 and Tier 4 (brand name) drugs, and Costco membership is not required. When I was on Ozempic, I paid only $25 out of pocket for a one month supply. Costco's technology skills are up there with the best. Today when I was standing on a long line at the self check out aisle, an employee scanned my digital Costco membership card with his portable scanner and then scanned all the items in my cart. When I finally got to the register and scanned my membership card, my grocery bill automatically appeared. How convenient! There are so many other things that Costco has to offer! I could go on and on and on... read more

Costco - Grilled chicken strips (uncooked). No seasoning is needed! It is so good! - Wholesale Stores Near Me - Commack, New York

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I had a very disappointing experience at this Costco. At self-checkout, customers are expected to scan every item themselves, including large and heavy items, while the employees simply stand there watching without offering any assistance. The staff seemed cold and unfriendly, and no one smiled or made me feel welcome. I have visited several other Costco locations, and the service at this location is by far the worst. The Smithtown Costco is my favorite because the employees there are friendly and helpful. I pay for a Costco membership and expect at least basic customer service. I will not return to this location and do not recommend it. read more

Costco - big bad item - Wholesale Stores Near Me - Commack, New York

Call me a glutton for punishment. Having problems with my hearing aid. I come here, hoping maybe this time will be my lucky day. There's nobody there. I wait around for about 15 minutes. No signs posted to explain why place is empty. Technician finally shows up with an attitude. He did fix this issue but please folks spend a little time out at Holtsville Costco and learn how to be human. read more

I spent a huge amount of money at Costco at my last visit. Almost every single vegetable and fruit was bad. I took pictures of some fruit, but not everything. Evidently It's up to the manager to decide if food has to be brought back for return if spoiled. I had the receipt, but the manager at returns around 1:15 pm 9/3, decided to be an ass and not refund me. Maybe he has something to prove, like how he thinks he's in such a powerful position. He could have been decent and refunded all the spoiled produce read more

This Costco in Commack is always super busy & stocked up. I'm trying the new tire installation service as I bought four new tires & installation, balancing & TPS monitors were all free with the purchase. Can't wait to drive my baby on the new tires. It worked out perfect as I got some shopping done also pre-fourth of July weekend! read more

Costco - Shopping at Costco - Wholesale Stores Near Me - Commack, New York

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I have recently bought tires at Costco and was having an issue which was not resolved, but Mike and the tire department couldn't have been nicer or more patient explaining everything in detail to me. read more

Been on line forever! In you are coming make sure you have patience. The service was ok but it was only one person serving many. They need help wanted but I will support them. The selection is amazing from food to home goods tv and etc. I'm here today for superbowl Sunday to get wings and stuff. The value and the price for stuff is great if you're buying bulk. It is worth it but once again be patient and prepared for a crowd and maybe a long wait. Bring your headphones or something to make it fun. Enjoy and good luck shopping. read more

Costco - Crowd at the line - Wholesale Stores Near Me - Commack, New York

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The crowds at the store were unlike anything I had ever seen before. It felt like Christmas time from the moment I pulled into the parking lot. Despite ordering my Costco card online, I still had to wait in line for about an hour to get my card. Once inside, it was nearly impossible to navigate through the crowds and push my cart around. The lines were incredibly long, and I quickly became overwhelmed. Ultimately, I ended up ordering from Instacart the next day. The staff was friendly, but even they were surprised by the recent surge in business. I think the cause of this chaos is clear. read more

Costco - Wholesale Stores Near Me - Commack, New York

This Costco is exactly the same as the others I've been to but I like this one better because there seems to be a lot more parking and it's not as crowded as Farmingdale and Bohemia. read more

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Love the store, I don't use it to its full potential. I get what I need at a good price, but I am not a bulk buyer. The register area moves fast, kudos to the staff. The food concession prices are insane. The negative about the store is the selection of better body wash choices and limited xl sizes on men's clothing. Ciao For Now read more

Costco - Meat Department - Wholesale Stores Near Me - Commack, New York

Got an ice cream here and they barely filled it up. Is this inflation or does the worker not care about quality service.

This was an accidental find. Costco has gas pumps at this location. This is not a far drive for me for lower price premium fuel. Costco is excellent value if you are good with buying products in bulk. The store is well organized with plenty of national brand products. They also have their own brand, Kirkland that is priced below many of the brand products. My favorite items from Costco are their cheeses, dog treats, bottled sodas & drinks, and many other disposable items. On a busy holiday week, beware of people blindly driving carts through the aisles. It could be dangerous. Cashiers are impressive. They work amazingly fast and always seem to have a friendly demeanor. read more

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I googled hours online and showed up for 9am when it opened. To my surprise the online hours are INACCURATE and they made me stay in the freezing cold for 30 min letting only EXECUTIVE members in for the first 30 minutes. I talked to the supervisor JUSTIN to tell him the situation that the online hours were incorrect and he said "look at the wall", he told me to upgrade or wait outside (in the freezing cold) for 30 min. Really sad that Costco in Commack treats people like this, seems to be that they don't care about customers if they can't even at a minimum correctly advertise their hours to make paying club members aware of what time they can get into the store read more

Costco - Wholesale Stores Near Me - Commack, New York

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Awful experience at the self checkout at the Commack location by a horrible woman named Paula. She was so busy talking to her friend when I asked for help she just barked orders at me and continued her conversatio. When asked again for help she got very angry stormed over and say 'its self checkout. Well Paula you are working at self checkout to help the customers. She harassed us so bad we went to tell the manager and she followed us and was told by the manager to leave the area. Them she said she was going to walk us out as we had to pass Paula on the way out. BEWARE OF PAULA!!! Her own job doesn't trust her read more

So I went to this Costco location, and before I left, I called to see if the ice cream machine was working. They said it was working, so I left on my journey to eat ice cream. The stuff there is way too overpriced compared to the past few years, but I still have my food court to eat my cheap food. AND THESE PEOPLE SAID TO ME THE ICE CREAM MACHINE IS NOT WORKING. Every time I'm here, the ice cream never works, and the whole place is on a downhill streak. Just take your business to Farmingdale, and don't go to this Costco. read more

I never got to catch his name, but the male employee who closed the gas portion today was absolutely amazing. I was running late driving home from work and desperately needed gas, even though I showed up a minute after close, he still allowed me to get my gas, and even unlocked the pump for me. He truly went above and beyond, and most definitely deserves the recognition for his compassion and kindness. read more

This service here is absolutely horrendous. Dennis and the supervisor Jennifer do not belong in any job that requires dealing with people because they were the most rude and prejudice people I've ever met. The highlight of our trip was Stephanie who went above and beyond to help us after the injustice we endured read more

Love Costco on a rainy day! Spring is in the air all around!! I'm adopting many plants!!

this is the worst costco ever! of course the security guard lady graduated top of her class at costco university and wouldn't let me in when i'm literally shopping for my mother. she was so bothered that she had to go tell her coworkers not to let us in the other way. so rude and telling us to have a great day when i can't now because she ruined it! read more

This is the least busiest Costco in Long Island. You can always find parking but you may have to park farther away from the entrance. The recycling area has only one plastic and can machine working but everything else seems to be fine. The check out area isn't as big as the Westbury or Melville locations but they do move quick. The best part about the Commack location is that they have gas pumps! You can pay with your Costco Visa card or with your membership and another form of payment. Highly recommend if you need to refuel! read more

While i usually shop at Westbury Costco, my least favorite store is Costco REGO park. This was the first time I been to Costco in Commack. It was very spacious, better variety than Westbury for sure. Lines were short even for a Saturday afternoon at 3pm. I also end up picking up a braun hair trimmer with accessories for $49.99 plus my usual amount of groceries which end up being about $400. These days feeding a family 3x a day becomes costly, specially because we do not eat out. While this location is far from Bayside, I believe is better option than Westbury or REGO Park Costco. Will definitely be back here to shop again. read more

Costco - Wholesale Stores Near Me - Commack, New York

They never answer the phone in the food court I was there took order by phone that would be more easy read more

Tried to get spend $1800 on hearing aids for my mom today but the attitude of the hearing aid center and manager was so indifferent I decided I didn't want to trust Costco with something as critically important as my moms hearing. Costco must be making enough money these days that they can let a large sale + new membership walk out the door. read more

Pretty solid Costco with a pharmacy, vision center, hearing aids, and tire shop. They also have a gas station that closes about an hour after the warehouse. The gas station is not beside the Costco, but across the shopping center read more

5 stars for their online delivery which I think comes from this particular store in Commack. They always deliver on time and have excellent substitutions when they are out of an item. Today I had Rose's on the list and they are beautiful!! A+++ read more

Costco - Smells so goooood - Wholesale Stores Near Me - Commack, New York

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When I lived in New York I couldn't deal with Costco it was at least an hour online and people were so pushy and nasty. We thought we would try driving out early 10 o'clock Monday morning and Costco was a zoo. When we arrived it was about eight deep to the cash registers and when we left a few minutes later it was about 15 shopping cart deep. The line to get out the door was crazy too! I don't understand why Costco can't be more efficient in New York? read more

Costco - Crazy lines to get out the door after we paying - Wholesale Stores Near Me - Commack, New York

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Why are the employees here so aggressively strict about everything? Most annoyingly the yelling about the credit card needing to match the membership BEFORE you even start scanning items. And what's with the multiple receipt checkpoints? Employees, I'm genuinely curious--what's the deal with this? Meanwhile they can't figure out how to organize congestion in the front. Not a good dynamic. Costco is an experience for some and they suck at this location. Management step up! read more

It's been ten years or more and decided to try Costco again, the reason I stopped going to Costco is you need a list of needed household items and you want Pampers, Tide, Glad and they PUSH there in house brand of Kirkland over your preferred Brand. If you are tight on time it's very difficult to find your items since they rotate isles and locations of products. The location was over mobbed lines out the door for Returns, and CS desk. The check out lines went 20 plus people deep. I was able to accomplish the things I wanted, Costco is still on the Top 4 List for buying Diamonds. SO I was able to get a Sales girl to assist plus a Supervising Manager to over see the $10k $100'ooo diamond case being opened. Surprisingly the leather furniture was great quality for the 1/4 Price point of other Retailers. So to buy Platinum, Diamonds and Gold come to Costco. Engagement Rings, Sweet 16 Diamond necklace come to Costco. If you need new Appliances order online here, and TVs, Furniture the prices are FABULOUS for day to day house hold items baby wipes tuna detergent needs it is a -10 epic fail. Lines to get in, over crowded isles, store lines. Either they need to make the club bigger or get way more help to get people out faster. Mattress- quality for Seally Posturpedic bedding stores sell for $1700 you can buy haggle free for $500 can't be beat. So for big purchases it's a great place weekly groceries and household stock items NO it's too stressful read more

Costco - Wholesale Stores Near Me - Commack, New York

Bigger than the Brooklyn location. Tons of parking spaces. Friendly customer service when entering and exiting. Way more options than the boroughs. My go to Costco location. read more

I would give zero star after i got bad treat from manager . I'm Asian- American . Around last week i went to get Vitamin C and Kid Vitamin . The cashier skewed up the total price . I asked the merchadise counter to check fir me and they still was wrong about tge price so they called manager to solve problem . But she didn't realize and insulted to me . I tried to tell her to calculate one more time .But she didn't and said i don't know. So i wanted to return all of them . Even i didn't want to return but because of her action . I talked about this to other peoples and most of them said in the same way . They got many problem at Costco commack road in NY my area also .i won't go there again . read more

I like Costco as a whole but this location is ridiculous. The employee at the front that check cards has no business being aggressive then yelling at customers over a card. I never experience this at any other location except here. read more

I've been shopping at this location for 17 years and have been satisfied until now. This year I've noticed that the vegetables are not fresh, bags of broccoli with brown ends, etc. Today I went to purchase salmon. One package had a sell by date of today (11th). The other 20 or so packages had sell by dates of 8, 9 or10. The prices have continued to go up. The store seems to be busy yet the quality of selection is getting poor. read more

When my grandfather arrived in this nation as a young paisono shortly after the turn of the century, he was likely disappointed to learn the streets were not, in fact, paved with gold, nor was Lady Liberty a real woman waiting to greet him with a wet kiss and a welcoming cigar lit by an actual torch. Despite this major letdown, I'm sure he would, upon entering a Costco and having arrived from a land where his countrymen bought horses with loaves of bread, fall upon his knees out of both fear and joy, thinking he entered a literal horn of plenty. He'd would also wonder where all the horses are, but that's another issue. I, of course, and likely you, of course, are not bewildered by the breadth and depth of a typical warehouse store. But I'll admit to being a bit overwhelmed and impressed the first time I walked into one. Part of it is seeing familiar items in unfamiliar sizes. For example, I've seen Hellmann's mayonnaise all my life. I cannot recall a time when I did not know what Hellmann's mayonnaise was. However, I grew up with Hellmann's mayonnaise in 32-ounce jars. But if I saw Hellmann's mayonnaise in a 24-ounce jar or a 48-ounce jar, I'd feel a little uncomfortable. When I first saw Hellmann's mayonnaise in a tiny jar when I stayed at a hotel, I couldn't stop staring at it, and when they put Hellmann's mayonnaise into squeeze bottles that made you unsure which was the top, for weeks I blocked out of my mind that innovation in packaging. So when I entered Costco for the first time and witnessed Hellmann's mayonnaise in a jar the size of a small barrel, the kind you'd see catching rain in the corner of a small tavern in the Old West, I was asking myself whether I'd be able to handle an entire shopping trip. But fear not, dear reader. I am fully acclimated to unconventional food packaging and nowadays, Costco is part of my Saturday morning routine. My Saturday morning routine usually starts with waking up and wondering what I've been doing with my life, considering the highlight of my weekend is going to Costco. With all that in mind, here are some of the good things about my local Costco: 1. The dairy and baking products -- milk, cream, butter, half-and-half, eggs, vanilla, chocolate chips -- are the cheapest in town. Until I started my Costco membership, I was considering buying a cow for my dairy products, which would not have worked out because, well, I have no idea how to care for, and extract dairy products from, a cow. 2. They keep the barrel-sized containers of Hellmann's mayonnaise in the same location, so I'm able to brace myself for that horrifying sight. 3. They sell a pillow-sized bag of Hershey chocolate chips, which serves as both a pillow and a convenient in-bed snack distribution center. 4. Despite the facility being large enough to house a family of grizzly or black bears, I have never been attacked by a grizzly or black bear. To be fair, I must share some of the bad things about my local Costco: 1. The Commack Costco is "my" Costco, meaning I've achieved a level of comfort that is just not there when I enter a Costco in say, Melville, which LOOKS like "my" Costco but seems like an elaborate practical joke because things are not arranged in the Melville Costco the way they're familiarly arranged in the Commack (i.e., "my") Costco. 2. The checkout lines can get very congested. I suggest they adapt a flow with a single line managed by an employee who directs the next available customer to the open register. 3. The facility is not used after hours as an underground "fight club" -- or if it is, I haven't been invited. Two more things. I still refer to Costco as "Price Club"; and I lied: The actual highlight of my weekend is going to Target. FOUR BARREL-SIZED JARS OF MAYO I MEAN FOUR STARS read more

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I've been to multiple Costcos in my lifetime and Commack is definitely my go to! They are always super stocked with various and interesting finds, but the main reason I trek here is the servcie, staff and cleanliness. Even while coming during quarentine, waiting in the line is worth it. They give you wipes for your cart! The staff is friendly and ligh hearted during this difficult time! Unlike smaller stores, they always seem to have paper towels, toliet paper, clorox and water in stock! All the staff is friendly and quick during checkout! The pricing is great considering its wholesale. I love getting dry goods and even socks from here! $60 a year for membership is worth the savings! Even great to pick up a snack from the food station while shopping! read more

The greeter at the door Jerry, an elderly cherry faced individual. Fire him! He has one job, to greet patrons he fails miserably, has a terrible attitude. Needless to say he made me not want to shop so I walked in and walked right back out. Shopping is hard enough when you are disabled without employees ruining your experience due to poor people skills. read more

Went to Costco. and saw a very long line. Longer than the last time. Thought it was going to be less, because it was a perfect day weather wise. Oh Vey. How long will the wait be? It was amazing the "Conga Line," staying 6 feet apart took 15 minutes. It was all around the parking lot and we were at the entrance. This Costco was well stocked...minus the antiseptic wipes. The employees are doing a great job. It's amazing how nice the fellow customers are. read more

I like shopping here. Plenty of parking, generally well stocked, and the employees are friendly and helpful. Great meat, fish, and groceries. I particularly like the tire shop - good prices and great service. I've purchased several sets of tires here and have always been pleased. read more

Went to commack costco to shop as i do every week stopped at the food court, was helped by a tall skinny guy very nice very helpful great service explained himself very well on if they had gluten free pizza, very helpful They need more people like him . read more

Today 1200 pm 12/23/23 encounter rude employee with a attitude. I asker why shes giving me a attitude and basically said because she can. Minority customers get trated like crap at this store. Should put more friendly people at your self checkout. This white employee skip over id checking a white customer to to to two minority. Perception is reality. Bjs is my recommendation going forward. read more