I love my Brandywine Costco!! They are Covid-19 ready!!! We stand in line they sanitize carts prior to giving to us. They rearranged the whole store for social distance. The employees make sure people are not buying more than 1 item. The whole process of my shopping was organized quick and safe! Shout out to Costco Brandywine store and their employees!! You all rock!!! Praying for all essential employees read more

This lamb loves this Costco, despite the fact they sell the carcasses of my species for nutritional value. This lamb was scared they could get poached for going in the warehouse, since they sell ovine meat. There are plenty of great plant based nutritional items that this lamb can graze on too, so props to Costco for thinking of the ovines when stocking the store. It was pleasant that this lamb was left alone to do their shopping. The apples this lamb took home to the flock were outstanding! Also the pre made salads were easier to graze on than just lettuce heads. read more

It's costco... I shouldn't need to say more but I will. Costco is amazing best deals if you shop smart (house hold items/cleaning supplies) This location also has the cheapest price on gas usually but around 10 cents. And if you haven't tried it everyone should learn what a chicken bake is but don't forget to ask for the Cesar salad dressing on the side, otherwise you won't get it and that makes it. read more

2 Words: Self Checkout #winning. Just moved to the area from Alexandria, VA, and the Costco's I went to (Arlington and Springfield) did not have self check out and long lines. Also, a gas station! read more

The best Costco in the state of Maryland and it's 5 minutes from my house. Very clean and wonderful staff..

Great Costco! Well managed, clean and everyone is helpful! Had a great experience recently in the optical department. Worth the drive!

My experience with this location is usually good, but today was terrible. I ordered a combo pizza and never received it after waiting 30 minutes. I asked about it after 15 minutes and was told "still working on it." After 30 minutes, I asked again and was given the same response. I ended up getting a refund from customer service. Two big issues: 1) There are not enough individuals working at the food counter and 2) the server saw me waiting and never asked what I was waiting for or what my number was. He never asked for another combo either. He really didn't seem to care about the time or the order. Customer service gave me a refund, but only after I asked. read more

Long story short... they did a great job... at scratching my rim and losing my center cap. The manager must practice in the art of combative conversation and hold a black belt in passive aggression. The tire center needs help. IF you do go take photos of your rims before they do any work. Love the rest of the store but the tire center... . Check the other reviews on the tire center (I wish I would have) read more

Very rude service here. The only good thing that's great is the service at the eye doctor. Never will I go shopping here. Going to VA is worth the headache. read more

I love this Costco especially the customer service department. Ken needs to be promoted, when I had my knee surgery a few months ago, he went above and beyond with helping me. All the employees are just so nice and professional, but there's always one that sticks out and that is Ken. Again, he needs to be promoted or voted for outstanding employee for the year! Blessings! read more

I've Been A Costco Customer Since The 90s. I've Been An Executive Member For A Portion Of My Membership That Commenced In Cali While I Was Doing Grad Study. I've Had More Than My Share Of Problems @ The BRANDYWINE COSTCO . I Go Across The Bridge To The Mt. Vernon Store Whenever Possible Where Service Is EXCELLENT. I Have To Say The Store In Fredericksburg, VA Is The Worst!!! Seems The Further South One Goes, The Worst The Customer Service. I Do Love COSTCO, However. I Fell In The Chantilly Location Many Years Ago (When I Lived In Reston, VA) And Chose Not To Sue Them. I'd Say That's Love. :-D read more

There are several costco's most an equal length of time for me to get to, this location is always the cleanest, staff the most friendly and helpful. Fuel price is the best! I have spoken with the store manager about a product that failed shortly after the purchase he said bring it back no problem. This is my go to costco. read more

I was just harassed by what I assumed was the assistant manager in their anti-theft security guard who claimed he was a manager. They can't tell the difference between two white people do they harass me for my Costco identification membership card and they wouldn't leave me alone. Now how do I follow up with this? Do I sue them or discrimination because they don't have their shit together? read more

We have been shopping at this Costco for about 10 years they are always fantastic. Great customer service, store is clean and well stocked, snack bar is always awesome, and it is generally not too crowded unlike many other Costcos I have been in. Costco's products are always top notch. Have never had ANY customer service issues and the sample people are always pleasant. read more

Amazing! They have a real life TV salesman! Have you ever tried to pick a flat screen? I needed him. Awesome down to earth guy with a life long New Jersey accent. He told me more than I'll ever be able to remember but I seriously appreciate him. He had it on a cart waiting at the checkout when I finished shopping. I'll be back! read more

Normally wouldn't write a review for Costco, but stumbled upon Mike D's and I just wanted to put a shout out to Brandywine Costco because I think they are fantastic! The place is hardly ever crowded and the customer service is excellent. The place is clean and bright and effecient. The parking lot is excellent (compare that with other Costcos in the area - this one wins hands down). I enjoy my trip there. The one negative I find compared to other Costcos is that the flowers are not as nice/already full bloomed. I'm nit picky, I know. Lastly, it's proximity to standard stores like Target and Safeway make this shopping trip always worthwhile and you're able to cross everything off your list each time. Keep up the great work, Brandywine Costco! read more

Well two years later and Costco turned into a Costco. It's on par with every other Costco I've been to, even if the cashiers are less than thrilled to be there. But in this economy, they should be thankful they have the job,and I have the money to spend. Otherwise, They'd be out of work..I'd still have my money though :-) Overall don't expect more than you would at any other store. I see other people reviewed the store, and found better customer service than I did. Well that's a good thing and I hope more people continue to have a positive experience. read more

Costco is like home away from home. Sure you get samples of tasty offerings, extremely affordable fuel, and good deals on food, beverages, and cleaning products (as well as everything else) but also this Costco in particular is very friendly. I've been to most Costco's in the DMV and this one is the best. Also, Costco in general, is very attentive to their consumer's suggestions. They introduced organic bouillon two weeks after I realized that all the ones they had in stock had MSG and wrote a suggestion card about it. read more

Love Costco but this post is mainly to thank Gerard who was able to (seriously last minute, as in we were standing there begging he could do us a big favor, since our party was going to start in two hours, desperate) make us a meat platter even though you're suppose to place an order in advance. Not only did he make us a meat platter within 15 minutes but he also went out of his way to come find us at the store. Thanks, Gerard!!! read more

I like coming to this location, especially for the gas. It's cheap. Eight times out of ten, you will find what you need. The people are friendly and helpful. Just make sure you have your card or the greeter will not be so friendly... lol read more

I could not find Costco gas on here. The guy that opens us incredibly rude and was berating me for not pulling to the first pump. I got there around 0555 and they open at 0600 and I pulled in to the first pump. The machine was on but I didnt realize that the pump was still locked. He said I should pull to the front. What jerk read more

Went to the food court on 9/6/2014 @ 4:30pm, and the service was terrible. Rude employee behind the register. Enjoyed shopping and the tasty food, but the service ruined my experience. I don't think I'll be eating there again. read more

If you need a dose of good customer service...look for Ms Lori. She is a blessing in disguise. I tore that display up looking for a extra large. I even had a crowd around me. . She came over and instead of being pissed off, she jumped in to help. Thank you Ms Lori. People like you are the reason I renew my membership each year. read more

It's a good Costco. The employees don't look miserable. They are friendly, remember your name, smile and try to make your shopping experience as pleasant as possible. Which, quite frankly, in Southern Maryland, only happens at Costco. Everywhere else, it's like you're visiting a plantation circa 1760. So you just know that Costco treats it's employees slightly better than say wMart . Love them for that. read more

This Costco is a step above most Costcos. It is really clean and the employees are usually very friendly. The gas station is a real perk as well. Unfortunately, they do not have a car wash like the Costco in the part of California where I used to live. I really think this would be a welcome addition to the Costco's standing here in the Brandywine/Waldorf area. read more

Costco is one of my favorite places to shop for bulk grocery/household items as well as other great deals. This one is one of my favorites because i live super close & the staff is always very friendly help & patient when it comes to customer service! read more

The best New York Strip steaks you could buy anywhere. Boneless New York strips awesome steaks just pulled two off the grill and enjoyed the most tinder piece of meat I found in the last 3 years great cut read more

Typical wholesale food place. Nothing spectacular. Pretty good deal on gas though $2.75 ,everywhere else is about $3.00 plus. Of course that will change with time. read more

Pizza is good! Prices ate superb. They always have what I need. The service is speedy and people polite. And they always carry my protein shakes (premier) read more

Poor selections compared to other locations. Frequently out of standard bakery items. Managerial staff are excellent but have experienced discrimination from some African American staff at the food sales area many times. read more

Very clean and well stocked store. Lines go pretty fast. Not as crowded as others on the weekends. And pretty good pizza...too

If this place had a better selection of produce I would give it the maximum number of stars. That being said I do appreciate the friendly and courteous service but would like a better selection of organic products. read more

I've only a few complaints. 1. They close a little early compared to other stores. 2. I wish the aisles were marked. I've never had a long wait to check out, and the customer service is outstanding. A cashier raced outside to give me my card that I had left at her register. Jennifer has always been very helpful. read more

Love the store and the staff. Just wish they were open 30 minutes longer during the week. Hard to get there in the evening when working long hours! read more

I don't know where most of you are coming from talking about the staff is friendly. I found the staff here horrid. I had an incedent at the checkout counter and the manager couldn't care less. She didn't try to fix the situation at all. I hate to say it but....we as a people are our own worst enemies. You would think that in a predominantly black area that we would treat each other with a little more respect. Customer service in southern PG County and Charles County....is just the worst. Some chicken head checkout girl...and I'm calling her a girl because a woman wouldn't act like she did...I guess she was having a bad day...decided she didn't want to check me out. So she shooed me to another register next to hers where another cashier was signing on. So I'm placing my items on the belt...and this dude is looking at me with his face all screwed up..like I was doing some thing wrong. So I told him look.....why the hell you looking at me like that? The girl cashier next to you told me to come here! If you got a problem with it talk to her. Well he proceeds to count his money draw while I was standing there. The girl cashier that originally sent me to him.....we'll she's done checked out 2 more people. So ofcourse I let him have it.....and this fool wants to argue with me. Well by then I'm taken aback.....so I ask for the manager. She comes over with this...."now what face".....listened to what happened.....and tells me..... she'll talk to him. I knew now that I was dealing with what I call..... blackish behavior.......and that I wasn't going to waste anymore of my time on these fools. It hurt me to my heart that I got treated like that by my own people. This is why....I hate going to Waldorf....Brandywine or anywhere around there for services. It's a damn shame that I have to go to Alexandria.....or across the bridge to Virginia to get decent customer service. Black people......we got ta do better!!!!!! read more

Saturday Costco closes at 6pm. I got there at 6.02, the door was still open. The guy let me in. My husband parked the car and walked in at 6.07, they still let him in. I ordered a whole pizza, they made it for me. I was able to get most of the things on my shopping list. They didn't actually start telling people to get out of the store till 6:40. Workers are nice, produce is great. Churros are wonderful too. This is the first place I was in that let me into the store after it was closed and I was still able to get most of the things I needed. Way to go. read more

Great samples on the weekends,but they don't abide by corporates return policies. I tried to return a pie that wasn't fully baked and the obese white manager on duty Sundays refused it because I only had 30% of the pie!and she required at least 50. I had a receipt and threatened to cancel the membership. She didn't care and I cancelled. read more

I like this location! Not as busy as other Costcos especially on a Saturday afternoon! Self check out for few items check out

This rating is for the tires department. I waited for more than 2 hours to get tires put on car. This is with an appointment.

Went during the week and this place was uncrowded and fully stocked. Seems like a brand new location. Loved it. At 30 miles, it's the closest Costco to us down in Southern Maryland. Definitely worth the drive for me. read more