This Nordstrom Rack is tucked away in the rear sort of the rear of Columbia Crossing…read more Parking is plentiful, just not directly in front. Its normally quiet and steady customer traffic. Ive never had any issues coming to this location. I didnt find what I went for but I definitely found some nice clothing articles and flat shoes. Im not a fan of looking/searching through miscellaneous racks of clothes. It just annoys me. I managed to do such today for a few minutes not long and was out. The line was a little long because of a couple customers at the counters but all in all it was good.

We visited the store today. They have a good selection of clothes. I found a really good deal ona…read moreRalph Lauren Dress! I love it only $32 dollars since they have an extra 25 % percent off on red tag clearances! So i was very happy about that. The young man ho helped me with my return ( a drss that is full of sequins) he was so nice but sadly i didn't get his name. Also shoutout to Naya! She was phenomenal. Amazing customer service. Very agreeable and so very nice! She checked us out since we purchased new items from the store. She had such a great aura to her that she was so lovely and it made my night, especially it is almost closing and she still had a lot of energy i love that for her!

I really appreciate Willow's second location. It's bigger, bright, and airy. I find the clothing at…read moreWillow to be cute and reasonably priced, though it's not always quite my style. I do love the jewelry here, and the display at this location is beautiful. Staff was super helpful, despite my visit on busy, beautiful Saturday. I was looking for a very specific style, which they don't have, but the woman offered to keep an eye out for me, and she took my information, which was quite nice of her (I did get her name, but I forgot it. She was awesome though.). This location is great and I highly recommend visiting.

Really cute clothes at very reasonable prices. I passed this store at least 10 times while on my…read morework commute before dropping in the other day and I'm glad I did. It's not on a super visible street so I hope it stays open. This gem has the cutest dresses!

Do Not order anything from this company. I returned merchandise over a month ago. They keep saying…read moreit takes 10 days to process a refund, well it's way past that! They claim they don't have supervisors. And you can't talk to anyone in the United States!! Horrible customer service!! No excuse!!

Great selection, not too high prices, employees were extremely nice and helpful. When I walked in I…read morewas greeted and was explained the sale price. I was I was approached again by another employee to help. Never been here before but it will now be my go-to store. Good job fashion to figure, you're doing it right!

great customer service and quick turnaround time for the pieces I needed tailored. They have lots…read moreof designs to choose from as well

Scammers!!! I put a $150+tax deposit for a custom dress. The salesperson was supposed to text me…read moreadditional ideas of styles. It's been over a month, I haven't heard from them. They didn't respond to my voice and text messages. Now, when I call, it's goes to vm. Think they blocked my number.

I am extremely disappointed in our treatment, the lack of professionalism and the constant…read moredismissive behavior that we were rendered on Saturday May 2, 2026. An experience that was supposed to be memorable, ruined by an employee who was more concerned with upselling a used tux than helping my son find something for his first prom. The lady that was there was kind and welcoming. Unfortunately we were helped by an older man who had locks and glasses. Never did extend his name. (Edit looking at other reviews his name may be Dew or Drew) When we first got there it was super busy. This is understandable considering the size of the store and only two employees on the floor. My family and I patiently waited for 15 minutes to let the man know why we were they, in which he says we are late prom people and we should have gotten a look together weeks in advance and that the rental requires 30 days in advance and they would not be able to receive it. We were told we would have to find something in the store , he points to a rack against the wall. I was under the impression that these were rental tux's. He never took time to explain any of it. After being there for another 45 minutes of waiting to get help because he kept saying he would be with us but then taking people who came in after us, we finally got to the point where he talked to me and told my son to try on the tux we found. It was perfect. Looking at it, it didn't need anything done. Mind you I'm thinking this is a rental because there is not a price on it, the size tags are ripped off and you can visually look and see it's been worn, not to mention the bow tie in the pocket. When my son comes out of the dressing room, he ignores my kid and has small talk with a lady who came in with her kid. When he decides he is finished with the conversation, he looks at my son, and says ohhh you found something. It's $450. I said this is not a new suit and where do you see $450 because there are no tags on this and the size patch was cut out, this tux is worn. I said I thought this was a rental? He then says well the rentals are basic, I can go get you a catalog and walks off again. I am highly upset and I wanted his first experience to be special. It was not. Trying to support a black owned business and got treated like a peasant in the process. The funny thing is, if he knew who I was and what I did for a living, I guarantee he would not have done all of that. Treat people right! You never know who could be a blessing to you. I really do hope the owner reaches out to me. I would love to have a conversation. I have attached pics of the "basic tux" we wanted and the timeframe on the website that we would have indeed gotten the tux on time. Update: I wanted to reach out to them on their business page on Instagram to let the owner know about the interaction. I will include photos. I was blocked from their page after sending the message.

Sadly, I cannot recommend this business. We were excited to support a Black-owned establishment,…read morebut unfortunately, their commitment to genuine customer service is lacking. While they do have some amazing employees who clearly care and do great work, the leadership and ownership do not seem to share the same dedication to customer satisfaction. Their selection of tuxedos and suits is extensive, which is a definite plus. However, if you plan to rent a tuxedo, be prepared to pay around $250, plus a $160 deposit, with a requirement to return the rental the very next day. For that $250, you receive only a jacket and slacks--no shirt, shoes, tie, vest, or pocket square which makes the value questionable. At that price point, I strongly recommend investing in your own tuxedo or renting elsewhere. Many other places offer complete tuxedo packages (including all accessories) for under $200, with a more reasonable 2-3 day return window and a stronger commitment to valuing your time and money. #SadButTrue

This store did not open on time and yes there is an employee inside. The light are still off and…read moreIve been waiting outside since 9:59am. The store hours are 10am-7:30pm. This is not the way to do business.

I came in to do an exchange tonight and i was greeted warmly by the young lady who took my bag with…read moremy exchange to the front. i found a few items and was ready to start the exchange. I purchased my items from a different store so i already knew i wasnt going to receive any money back because i asked that question when i purchased from the pg plaza location. so when the other young lady started the exchange, she tells me "you need to find something else for $4.01 because you cant get your money back" i already knew that but the tone of her voice set me in a different direction from the enjoyable moment i was having. i saw the fur ball keychains and was going to purchase 2, however, they didnt have any tags on them. i brought this to her attention and figured, since the similar ones that had tags were all $2.99, she could just ring those for 2.99 as well. she tells me "these dont have tags so i cant sell them to you" well if that is the case, the entire display shouldve been taken down and redone, considering that more than half did not have tags. at this point, i tell her to just hand me back the original item and we can end the exchange. i will travel back to the location in pg plaza (where i received GREAT customer service) and just get my money back with no exchange. if i have to travel to that location every time to shop at Rainbow, i will.

I like this location because its always in decent shape. I love the location because its barely…read morecongested. The store isn't crowded like other locations. The employees are friendly and keep their store clean. I hate to walk into a store and see a store in disarray. Clothes and merchandise on the floor. Messy displays and clothes not in their proper areas. Checking out is always a painless wait. There couid be 20 people in line but you wont notice because they move fast. Returns are painless if your prepared with unworn clothes with tags. I love their selections. If I know exactly what I want, I use their online service to pick up at the store. Why wait? Now I knocked a star off because their cozy socks that goes on sale $1 are off cheap quality. After a few gentle wears, my socks had holes l. I dont recommend walking around in them. They wear out quicker.

It's not this locations fault--but it saddens me that other old navy's have way more of a…read moreselection. The locations in northern VA and northern Maryland are much better stocked. Hey, PG needs love too! I rarely find anything in here. There's usually stuff all over the place and too few cashiers. This happens to be the closest old navy location to my house; but the convenience comes with a price. The staff generally look miserable which speaks to management ( usually). You can tell that morale is low here. Makes me never want to go in there again and just stick to some of the more lively and organized ON locations.