The people that work there don't understand their own app when you order. If you make an addition or subtraction of an ingredient they just basically make you that. Ordered a Baja Bowl. Added guac. All I got was the chicken and guacamole!!! This has happened numerous times!! What kind of morons are you employing? read more

Meat was severely undercooked tasted really bad ruined my appetite. I hope this was a mistake because that really ruined my view on this food chain. read more

The line was very long on a Friday night but it moved and the staff were very helpful, as it was our first time. Prices were reasonable and they offered large quantities (I ate burrito leftovers for days). I do not typically go to chain fast food restaurants but I will probably try them again. read more

Super friendly staff costa vida is my second home, the food is always authentic and delicious, I love the atmosphere its a warm and inviting experience. Thanks costa vida! read more

**Richland Costa Vida** I go here often with my sister and the workers there are so sweet and they know what's up

Freshly prepared right in front of you and a higher quality than most comparable fast casual restaurants. I got a salad with chicken and it was excellent quality. Also, the people preparing my meal were friendly and seemed to care about the quality of what they were making, which speaks well for the management. read more

The service is nice and pretty fast, the tables are pretty clean, a lot of food options to choose from, and the food is delicious!

I've been to a lot of Costa Vidas! Love Costa Vida! Usually super good food and service. NOT AT THIS LOCATION! If you can ignore the fact that they jacked up the prices of all menu items $40 for two small salads and one quesadilla with no meat, you can slowly work your way through line and select your food and then get to the checkout to find that they only take cash. A glitch maybe? System is down? Nope! Guy said change in ownership has had their card machine down for four straight days now! Then to order a small drink and run over to where the strawberry lemonade or horchata is supposed to be only to find that those machines aren't working either! Wow! Poorly run place. Not worth the price increase at all either. Chicken salad had very little chicken on it. So their goal is to raise prices but give you less. I see. read more

Love this place. Never leave hungry. Always get the sweet pork burrito. They don't skimp on food portion. read more

This is a big and good looking place, high ceilings and open space is really inviting. I have tried Costa Vida before at other locations and the food here is good, the staff here is super friendly and even though i am not a fan of the assembly line set up it worked today. The reason for only leaving 4 stars is simply because of the price point, as i said the food is good but it is way overpriced for what you get and IMO not worth the cost. Sadly... read more

Why am i still waiting on my food??? Ordered 45 minutes ago. Promised 20 minutes ago. I do not recommend online ordering. They seem to give it a much lower priority. Person in line said they have been waiting an hour. read more

Okay, so I walked in here for the first time and didn't know what to choose because everything looked so good. So I decided to get the chicken nachos, small chicken tortilla salad, and a small enchilada plate. All for myself. Anyway, I was soon on my merry way with my takeout. I paired my food with an IPA, and had a feast at home with Netflix. But my enjoyment was pretty much the idea of Mexican food and beer. The food was aite. Importantly, it was salty as hell. Saltier than Chipotle. I could hardly eat any of the chicken without taking down heaps of lettuce, but because their lettuce portion sizes are teensy, I was soon out of lettuce and left with meat. The leftover meat went straight to the trash. The enchilada was pretty basic, surprisingly so. But, this place still gets 4 stars because the chicken nachos were yummy. The chips balanced out the salty chicken and somehow I managed to eat the whole thing without the chips getting soggy. Will be back for these! read more

Costa Vida - Yes all for meeee - Mexican Near Me - Richland, Washington

We were greeted by Lucas and he was lovely! And so friendly! My friend Sue got the salad with rice on the bottom and chicken. I skipped the rice and had the black beans. Salad was delicious and so cheap! Everything was fresh and tasty! Riley was our cashier and she was so friendly too!!! Great experience here! read more

Alex and Corbett took our order, made the food and checked us out. We took our food to go. Service was friendly and efficient. Food is fresh and so tasty! Thank you Costa for participating in high school fundraiser cards. We love the coupon making it possible for us to eat with you a time or two a week. read more

Costa Vida - Chicken and sweet pork salads - Mexican Near Me - Richland, Washington

Costa-Vida has become our go-to place for salads! The large chicken salad is big enough to easily feed two people (just make sure to get an extra tomatillo ranch dressing)! The staff at the queensgate location are mostly late-teens and they do such a great job (thank you Ethan) and we love supporting an establishment who is willing to prepare our youth for adulthood. Hightly recommend ordering off menu once in a while as well.... Get some tortillas and queso and you will be glad you did! Great place, great food, great people! read more

We did take out. The food traveled well . The food was good and the wait was very reasonable. The staff was very nice and I'll come again. Enchiladas were wonderful . read more

lexi was very kind and helped me with my order, the sweet pork was seasoned just right read more

Costa Vida - sweet pork burrito - Mexican Near Me - Richland, Washington

Honestly the food is pretty good, I don't really have an issue with the food. I do have an issue with employees keeping their hair away from the food. I went there on a Saturday (7/18/2020) and a worker by the name of Thayne had his hair all the way over his visor. He was leaning all over everything and I mean EVERYRHING. there is no way he isn't getting hair in peoples food...Absolutely ridiculous! read more

Costa Vida - An employee Thayne with his hair hanging out over all the food! - Mexican Near Me - Richland, Washington

Super small portions, insane prices, hugely disappointing!!! How they became a chain I don't know.

They did a great job feeling covid safe and making the best tortillas in the world, as always.

Not gonna lie was t half bad, meat was tender, everything in my burrito tasted great and the red Molé sauce wasn't half bad 9/10!

Portions are smaller, over priced and flavors are watered down. Closed on Sunday. I prefer Chipotle.

I love this place. I've been a bunch of times and it's always great. They always get my order right. The staff is friendly. There's one girl there (I can't recall her name) and she's always busting her butt and seems to be doing the work of 4 people. She needs a raise haha! I will always be a customer here! read more

WORST COSTA VIDA EVER ! Rudest employees ever! I was the only customer there and 6 employees still managed to ignore me for 10 min . As I was ordering they were helping me with attitude. I ordered a bowl and they put way too much , turned in to soup. DONT WASTE YOUR TIME OR MONEY. read more

Costa Vida - a bowl of beans and beans with a fork - Mexican Near Me - Richland, Washington

I really wanted to give 5 stars, because I love their food. However, the refried beans and rice were cold. I didn't take it to go either. There were about 2 employees that were working hard and fast. The line was practically to the door and I think her name tag said Emma, she was awesome. Getting customers going and keeping a really good pace. The rest was a little slow. Anyway, there were 2 girls standing in the back talking to each other and I couldn't understand why they couldn't jump in and help... it would've helped people get through the line more quickly since there were quite a few of us waiting. The guy doing to to go orders for pick up was the other employee that was working fast and he had quite a few ticket orders to fill from what I could see. I just felt bad for Emma and to go order guy because other employees could've jumped in and asked how they could help. read more

Horrible service! The shift manager Bryan was very stuck up and snarky. Didn't even get my order right or have any patience whatsoever. He also burnt my food. read more

Our 1st time trying this restaurant. The food was absolutely amazing! VERY tasty! We HIGHLY recommend!!! We had the chicken burrito & shredded beef burrito! The portion size was generous & the Enchilada sauce was delicious!!! read more

I made a review not to long ago about a certain employee, Matt I believe. And the same employee today was cursing up a storm tonight, either under his breath hoping I wouldn't hear it or out loud knowing that were customers in the lobby. I only go now to see someone who is employed there. Also he was so rude to me and the other customers. I thought after my last review that the managers or someone would see this and possibly do something about it. This issue needs to be resolved right this minute. It is completely unprofessional and not ok. read more

The food was good and the service was excellent. It's nice to be treated so kind when on business travel. Thanks for the great customer service. read more

Great quick meal before we head to movie. Chips salsa, sweet pork salad, 2 enchiladas one traditional red sauce one tomatillo sauce. Everyone of the staff were up beat tonight. They even changed tv to Seattle Seahawks game when my husband asked. . We're leaving stuffed read more

Pretty disappointing, walked in the place was packed! Thought it would be good and gave it a try. The food was bland and flavorless. It was overpriced for the quality. I wish they where better. (I got a quesadilla and burrito bowl) I recommend not waisting your time or money here if you want authentic or good tasting Mexican food go to a food truck. read more

This is coming from a supervisor who works in customer service: So disappointed in the service. Disappointed in Elexus who kicked young kids out who were politely trying to obey the rules and asking for a mask and she rudely kicks them out after rolling her eyes at them in front of me another customer and talking crap in front of me about them. The kid didn't have a mask and asked for one. He was NOTHING LESS than polite and respectful. He did not make a scene. He politely left while you had the BIGGEST customer service fail I've ever seen. read more

I am obsessed with this place! Forget Chipotle or Qdoba, this place is superior to both. Their sweet shrimp salad is my favorite and they make everything fresh. read more

Costa Vida - a plate of food and a cup of coffee - Mexican Near Me - Richland, Washington

I have been waiting in here since 3:20, I ordered at 3:10 and was told on the app my food would be ready at 3:28. It is 3:58 right now there is no rush and they are walking around like they have nothing to do. Poor service. read more

Very similar to cafe rio but the house sauce is milder. And there are costa vidas in Washington.

Good food, fast, and friendly service. Ordered take out for 4. Was ready in less than 15min, asked for extra salsa, they threw it in, no charge. Tasted fresh and delicious. read more

I agree with another reviewer who said this is kind of like a Taco Del Mar. It does smell wonderful when you walk in. I found the menu confusing to read. I was trying to find their "classics" menu and finally figured out it was on a board where they showed ONE item and that ONE item kept changing, so you had to watch the board change to see the entire classics menu. On the other hand, other menus were "listed." I ordered chicken enchiladas. Actually, I ordered enchiladas and asked if I could have one chicken and one pork. You can do that! You can also say one corn tortilla and one flour tortilla if you like to mix it up, no extra charge. I asked for NO beans, was told that was ok. The rice you got with it was good, but not as good as cilantro rice that another establishment similar to this does. You can get sauce, lettuce, and tomatoes free, but if you want sour cream or guacamole, those are EXTRA. That kind of ticked me off...... Your dinner is served in a disposable aluminum foil cake pan. Interesting! I found the "sweet pork" to be a little sweeter than I like. The chicken was good. I've had better, I've had worse. So, three stars for this. My friend and I were quite surprised at how busy it was with families for a Saturday night. As for parking an RV, NO ROOM AT ALL unless you park across the street at Home Depot and walk over. I rode here with a friend. read more

Costa Vida is always delicious and always fresh. I especially love the Fajita-Burrito with steak. Load me up!

We went to the Gage Blvd location, ordered 3 daily specials, 2 sweet pork enchiladas. When my daughter got home our orders only had 1 enchilada in each. My daughter also stated the guy that made our order had a lot of trouble understanding the menu and probably contributed to our order being wrong. I called the restaurant and no one answered, big surprise. I visited their website and let them know the service poor and we didn't get what we ordered. I did rate them low for for this. They offered to return my call, I left my number but guess what, no one ever called. I've waited three weeks! The service is usually OK and the food average. Since they didn't have the decency to call me and try and correct this issue we won't go back. If your looking for fast Mexican food, go somewhere else you'll probably be treated better! read more

I called in an order at 1:20 got there at 1:30 to pick it up and they hadn't even started on it yet, they were super slow when I showed up and then they progressively got busier as I'm sitting there waiting for my food. 40 minutes goes by of me sitting inside waiting for my food so it's been almost an hour since I've ordered and they have 8 staff members working the line right in front of my eyes. I went up to say something and they told me they gave away my order to someone else. I'm still waiting... don't think I'll make it out with my food... read more