(Part 1 of 2) I hired Costa Mesa Moving Co. in June 2010 to move my family's two bedroom home items from Lakewood, CA to Costa Mesa, CA. The quote prices seemed reasonable, they are a Member of the Better Business Bureau, and I liked the idea of using a local moving company. They even had a nice website. Not a lot to go on, but as you will see, this pretty much is all I had to make a decision. I began to have concerns when they agreed to move me over the phone, site unseen, but did not provide any email or paper confirmation. I sent them an email as a written attempt to fix the moving date, but received no reply. Subsequently, I changed the date of the move to the following week and at that time found out that they did receive my email, had a record of my phone conversation with the company, but didn't actually have me scheduled to move. I then was told over the phone that I needed to give my credit card number to bind them to move me. Apparently, that's how Costa Mesa Moving rolls - a credit card handshake is all you need. I then asked them to come to my home to give an estimate, thinking/hoping that I would receive a written estimate. The written estimate would give me some sort of protection and better clarify the move terms. Well, they came out, told me that it would cost around $500, but did not provide a written estimate. Time was getting short, so I took a chance and later gave them my credit card information over the phone to bind them to move me. Under the California Public Utilities Commission (moving companies are utilities?), moving companies are required to provide (i) the "Important Information for Persons Moving Household Goods (within California)" booklet (see http://www.cpuc.ca.gov/hhgfaq/ ) and (ii) a written "Agreement For Moving Service" three or more days in advance of the move. Well, they did not provide these either. (I learned about these two California Public Utilities Commission requirements from Costa Mesa Moving Co.'s one page, written moving service agreement that I received on the day of the move) (Costa Mesa Moving Co. should put a copy of the "Important Information for Persons Moving Household Goods (within California)" booklet and a blank copy of their standard "Agreement For Moving Service" on their website so customers can be better informed of what to expect.) With a few days remaining before the move date, I was committed to Costa Mesa Moving Co. as no other moving company that I know can reasonably schedule a move with only a few days notice. I had to be out of my place on that Saturday. My stress level was high since I had no written confirmation of what they were bounded to. Would they show up? Would I really be charge around $500? Would they show up with a truck big enough to move me in one trip or would they need two trips? My family's move from Lakewood to Costa Mesa involved many other issues I needed to address outside of moving my items, so the stress from Costa Mesa Moving Co. didn't help things. Costa Mesa Moving Co. charges an hourly rate for the labor plus material charges. For the drive time, they charge Double Drive, meaning they double the time it takes to drive from the old place to the new place as a round trip charge. Double Drive is a reasonable charge since they do not start charging you for the initial drive from the company to your old place and the driving time between your old and new place is particular to your move. However, here is where a disreputable moving company could screw you - bring in a few $9.00 wardrobe boxes, work slow, take breaks, take an hour lunch while driving from the old place to the new place, etc. - all of which could result in a $500 moving estimate reaching $1,500 in actual costs. (End of part 1 of 2) read more

I cannot express enough gratitude towards Costa Mesa Moving Company for their unparalleled professionalism and flawless execution during our recent office relocation. From the initial contact to the final delivery, every aspect of their service exuded excellence. Punctuality is key in any business endeavor, and Costa Mesa Moving Company exceeded expectations by arriving promptly at the designated time and location. Their adherence to timelines ensured minimal disruption to our operations, showcasing their commitment to customer satisfaction. Throughout the entire process, their team exhibited an impressive level of competence and efficiency. They meticulously followed instructions, demonstrating their keen attention to detail and dedication to meeting our specific requirements. Moreover, their pleasant demeanor and kindness made the entire experience not only stress-free but also enjoyable. Trustworthiness is paramount when entrusting valuable assets to a moving company, and Costa Mesa Moving Company proved to be utterly reliable. We felt completely at ease knowing that our office equipment and belongings were in the hands of professionals who prioritize integrity and security. Above all, their efficiency was truly remarkable. Despite the challenges that often accompany office relocations, they seamlessly orchestrated every aspect of the move, ensuring a smooth transition from start to finish. Their ability to streamline the process without compromising quality is commendable and speaks volumes about their expertise in the industry. In conclusion, I wholeheartedly recommend Costa Mesa Moving Company to anyone seeking unparalleled service for their relocation needs. Their professionalism, punctuality, attention to detail, and efficiency set the standard for excellence in the moving industry. Thank you, Costa Mesa Moving Company, for delivering the best office move experience imaginable!" read more

They have my HIGHEST recommendation. I called Costa Mesa Moving Company a few weeks ago, and they completely came to my rescue. After an emergency slab leak, I found out I had to move out of my apartment--with one day's notice. I was completely stressed out the day of because I knew it was going to be a chaotic, hectic and confusing day; some stuff needed to go to storage, some to Goodwill and some to a garage---a disaster project basically. But, Nick and his team showed up and right from the jump were AMAZING. Nick sized up the whole project (without making me feel like a lunatic for the confusion!), and was so organized and on top of both the details and the project overall. His logistical abilities were super impressive, and on top of that, he couldn't have been more friendly, chill and helpful. He pointed out things with my furniture, took great care to wrap everything and the whole team worked efficiently the ENTIRE day. My mom has used this company many many times, and now I know why!! I wouldn't think of hiring a different moving company for my next move. Thank you to NICK and his team for making what could have been a terrible experience into a super smooth project, and for having a super happy, positive vibe from start to finish. **My apologies. I accidentally wrote and posted this to Costa Mesa Movers not Costa Mesa Moving Company, who I intended. This was months ago but they were wonderful (and multiple people I know have also used them and been 110% satisfied), so recommended with highest appreciation. read more

I hired David for 12 moves and he quite when i questioned a line item on the first bill. The quantity line on the bill had 2 and i wondered if that was a typo and should be 1. The line item was a charge for 50.00 to purchase 2 new locks because that day someone cut them and was caught attempting to steal the trailer he was scheduled to move. He charged 50.00 x 2 (100.00) to stop at home depot and i thought that should read 50.00. When i asked about it, he got indignant and quite the other moves telling me we had to many communication problems. When the new mover showed up to make the move, no locks were there. When i called David about it, he never called back. So... I know situations arise with customers and sometimes it is better not to work together but I was not being difficult by asking nor was i unappreciative he ran the errand and got the move done so no harm cam to our items, and i told him just that! So i hope he will take this review and build an even better customer service attitude because a great business owner needs to handle different situations and not jump to negative conclusion and i would not recommend Costa Mesa until that company philosophy evolved. Lack of respect is a good way to address the attitude I experienced. read more

Ok, EVERYONE!!!!! The Best experience in Moving is here! I have, Unfortunately, moved a Number of times in the last 6 years.. and have had some good experience, maybe, twice.. out of about 8.. and i paid allot of $$ for it! from 700 to 1300!! This was fantastic. My Manager referred me to them, and I take her word seriously. wow! My one bedroom move From a second floor TO a Second floor took 5 hrs!AND we had to make a pick up at another location! Guys.. My furniture is HUGE and heavy!! i had a 3 man team 3 mos ago move me from a 1st floor to a second floor.. 7 + hours!!!!!!!! And they wanted to charge more than the Cap price.. I pd them 120. per HR!!!!! , and 80. tip as thats all i had budgeted.. Plus food and drink.. This was a 2 man team.. NON stop, respectable, and 79. an hr, plus a discount as i mvd from and Irvine Co Apt..( and a tip of course.) But seriously, they even helped with fixing my HEAVY dining room table.. Couldn't have a better experience. the price was fantastic, and the guys, AJ and Jesus..awesome!!! You Have to give them a chance. you won't be sorry. I am pleased to have some one in the future to rely on.... FAR in the future though, as I am tired of moving!!! and, i am Home.. :) Debbie read more

I used Costa Mesa Moving about 6 years ago and was happy with their services, so I used them again. The crew for the day was Manny and Johan, they ahead called to let me know they were on the way, showed up timely, were polite, professional, respectful, friendly and efficient. The move couldn't have gone any better, thanks! The only thing that I recall happening with my first move too, was that when I called and left a message requesting a call back/quote, no one ever called me back. I am detail oriented, used to having to follow up on things and since I start planning far enough in advance, it didn't create any issue that I had to call back a few days later to get a live person. I just thought it was odd that it happened both times I moved. It would have been better customer service to have a call back, but I am more concerned with having great service where it counts, at the physical move and no complaints there! Thanks again Manny and Johan! read more

We moved last Friday and Manny and his team Johan, Josh and Marcos came on time and was ready to work and move. Manny had called ahead of time to let us know he was on his way and that he was already checking in with our security gate. His team knows that Irvine apartment complex well and that was a super plus. Manny is a true professional, he communicated very well, and you can tell right away he is focused and ready for the job. His team had the right materials for packing, and the right equipment's and boxes for loading smaller items too. It is so nice to have the whole team's attention, and everyone is coordinated and synchronized and know what to do. We moved within three hours, shorter than the quoted time, and t, he whole entre move just felt effortless, and everything went smooth and was a great success. I will personally recommend them to friends and families. Thank you Manny, Johan, Josh and Marcos! read more

My boyfriend and I have used this company twice now. We are extremely pleased with their service. The guys they send are very hard workers! We just recently moved in irvine. Jason and his brother helped us this time. They kept calling my boyfriend to keep us updated on their arrival time since we had an afternoon start time. Once they arrived they immediately got to work even though they had just finished another big job. They arrived to our 1 bedroom apartment on the 3rd floor with garage at 4pm and finished at 9pm to our other one bedroom apartment on the 2nd floor with garage. It was a long day for them but they never complained once. They are fast and efficient. They also wrap all your furniture ans provide wsrdrobe boxes for freee! We had a very similar experience when we used this company the first time. I really recommend this moving company!! read more

Thank you so much for helping me move! This is about my 3rd or 4th move with this company. When I made my reservation I was given more than enough boxes to pack my belongings (it was a promotion, but I needed to move regardless). Josh and Jason were the best team I've had. They were relaxed and friendly. They didn't take breaks and made sure all of my belongings were well taken care of. They had plenty of wardrobe boxes and they took care of all my clothing, even hanging it up in my new place. They went above and beyond in helping me organize my one car garage so I was able to park my vehicle inside right away. They worked very well with each other. You could tell they respected each other and the job they had to do. I never once heard them complain. I highly recommend requesting these two for any move! Thank you! read more

was referred through a friend on a limb because I was leaving the oc and I didn't think I could afford hiring movers BUT I called and received a quote within 15 minutes. The day of the move Wilson and Ricardo showed up promptly and moved my entire furnished home including my huge double door LG fridge, my California king mattress and enormous headboard/footboard and my heavy dining table. Honestly, I have used movers before BUT these two men made my moving experience AMAZING! They kept reassuring me that my items would fit fine, they wrapped everything securely and professionally installed them as well. I wanted to cry with joy over how beautiful and easy they made this experience for me thank you Wilson and Ricardo! I will be recommending you in all my mom groups and more! read more

No hesitation about highly recommending Costa Mesa Moving for your move! We heard about them through a neighborhood real estate agent, and she was right. The team (Manny, Johan, Ivan, Arturo and Steve) arrived on time, and carefully packed up our house over 2 days. The crew wore masks, which we appreciated. They were extremely hardworking. We used the storage facility for about 6 weeks before moving into our new home. Delivery to our new house was just as problem free. Despite parking challenges on our narrow street, the team (Manny, Nick, Johan, Gabriel and Josh) quickly and efficiently unloaded the trucks. We appreciate the care they took in placing our furniture and boxes where we wanted them. We have found no damage whatsoever. Great job! read more

We recently moved from Ladera Ranch, CA to Austin ,TX. We couldn't be more pleased with the move. It was outstanding. Four gentlemen packed up our things in California. Two of the men Manny and Johan drove our furniture to Austin. The whole process was so well coordinated from the owner, Dave Wilkes to the two drivers, Manny and Johan. We want to thank Manny and Johan for their professional approach to make sure that our furniture was safe and put exactly where we wanted it. If we ever have to move again, it will be with Costa Mesa Moving Company. If any of our friends and family are in the process of moving we will highly recommend that they use Costs Mesa Moving Company. read more

Drew, Sina, Dave and the team made our move fast and efficient! I was extremely nervous about our fragile items and furniture being damaged moving from CA to AZ, but the team packed everything securely and carefully. They provided top-notch customer service. I will request them for all our future moves! Additionally, the team's professionalism and attention to detail were truly impressive. They worked diligently, went above and beyond, and were always courteous and respectful. Their expertise made the entire moving process stress-free and seamless. I highly recommend Drew, Sina, and their team to anyone in need of reliable and efficient movers. read more

Moving is a stressful endeavor and from the moment that Manny, Jon, Jesus, Johan, and Gabe showed up at our place, they put us at ease and let us know that everything was going to go smoothly and they were extremely professional during the whole move. There was great communication and attention to detail to care for all of our furniture as it was being moved and they got done quickly. Costa Mesa Moving Company is the best, and these guys rock. As a sidenote, the high-rise that we moved from told us that it was the fastest move from their facility that has been recorded in history. And all that without a scratch. Brilliant. read more

If you need to move, do NOT hesitate to hire these guys! I asked for 3 movers and they sent Manny, Johan and Josh. They were nothing short of amazing! They moved my 2-bed apt and garage storage into a 3-story townhome in under 4 hours, not including driving time. They took down my wall-mounted 70-inch TV and boxed it very carefully. They helped me move boxes up from my garage to the third floor without a complaint. They never stopped hustling for a minute. There was no resting, no taking a break.. just pure hustle. I would HIGHLY recommend them... Ask for them by name. I WILL be using them again next time we move. read more