Quick filling for my 7 year old I'm happy! Ped dentist pushed for her to go under so I'm happy with…read morethe results

0 stars- most unprofessional cleaning staff & front desk in the area. Front desk will spam call you…read morethen act like they don't know anything about it. I was sitting in my 10am lecture when I got 4 calls in a row from them. You'd think someone was dying but no, just an appointment reminder, something that could've been sent in a text or email. Then, during said appointment, the white dental hygienist girl decided it was a good idea to puncture & scrape all of my gums. Simultaneously, she continued to fill up my mouth with water while I choked. I had faith in the so called professional working inside my mouth while she continued to do this on my bottom/top set of the front teeth and the back of my bottom set of teeth but once this behavior continued for the back of my top set of teeth- the pain was unbearable. When I asked her to stop her service, she said "open your mouth" I then covered my mouth and said "But I asked you a question? Is it possible to stop this appointment?" she continued to tell me "I need to finish my cleaning open your mouth". She did not once question as to why I would want to stop because obviously she knows she's hurting another persons teeth on purpose. When I again refused and said I had never felt this pain during an appointment before she laughed in my face then got up and left without a word. 0 explanation, 0 apology, because this staff enjoys to hurt others for their own entertainment. Never have I ever been in so much pain from a routine dentist appointment. This is not the first time they've taken pride in being wrong either, only this time they didn't have a superior present to clean up after their disgusting attitudes. Avoid this place if you don't want your teeth to be sore after a regular cleaning.

Reston Family Smiles was recommended to me by my endodontist, and it was an excellent…read morerecommendation. After two root canals through crowns, both teeth needed attention from a general practitioner, and Dr. Dee and her staff were fantastic. I was concerned I might have to replace the crowns, but Dr. Dee, after her exam, informed me all that I would need were permanent fillings, and she and her assistant, Ms. Sincere, went right to it. It was easy, painless and very quick....I was out in less than 45 minutes and all has been well since. Both Dr. Dee and Ms. Sincere were friendly, relatable, and very fun to be around. It made for a comfortable engagement. The way they engaged was professional and I never doubted their skill and knowledge. I should also mention Franco and Ashley, both of whom assisted me in the initial contact and arranging treatment. The treatment required coordination with my endodontist, and that went off without a hitch. The new patient forms were easy to access and complete and, having done those, the billing portion was also a breeze. A special nod to Franco, who ensured he made contact with me after several missed attempts. So friendly and kind. To top it off, the practice provides each new patient with a coffee mug filled with goodies and, later, a thank you card that, admittedly, was designed both to thank and promote the practice, but was still a nice touch.

I visited Reston Family Smiles after repeatedly receiving their new-patient flyers advertising a…read more$98 special that included an exam, X-rays, and cleaning. The exam and X-rays were fine. The receptionist and the gentleman who took my X-rays were friendly and professional. The problem started when it came to the cleaning. After I was already there, I was told that I supposedly needed a deep cleaning instead. They spent a significant amount of time explaining why I should get it, showing me pictures, and discussing information that was meant to convince me to pay for a much more expensive treatment, which I was told could cost around $1,400. I questioned why I was being asked to leave without receiving the cleaning that was advertised. Only then did the receptionist check with the hygienist. The hygienist eventually came in, but her attitude was extremely rude and unwelcoming. She clearly did not seem interested in performing the advertised cleaning. What I received was essentially a very brief polishing that lasted less than a minute. I did not receive what I understood to be a dental cleaning. That experience completely changed my opinion of the office. I have no problem with a dentist recommending additional treatment when it is genuinely necessary. What I do have a problem with is advertising a $98 new-patient cleaning, exam, and X-rays, getting the patient into the office, and then trying to replace the advertised cleaning with a much more expensive treatment. Based on my experience with this particular team, I would not return to Reston Family Smiles. I also would not feel comfortable trusting them with future dental or emergency care. The receptionist and X-ray technician were genuinely nice. Unfortunately, the experience with the hygienist and the way the advertised cleaning was handled completely outweighed the positive interactions.

Had my first check up...what a wonderful experience! !!! Yes - we are talking about visiting a…read moredentist. The doctor took her time going over my medical history and just talking to me about my lifestyle habits. There is absolutely no pressure for getting any extra work sold to a patient! !!! This was my biggest problem with the last dental practice - they annoyed me with always trying to milk me for extra work - I was in search for a good dentist for two years. .. Roxanne treats you like a human; the stuff is superb - the whole experience is wonderful!!!

This is truly the PERFECT office. Dr. Azmoudeh is so incredibly nice, professional, and…read moreknowledgeable. Her reception staff are so accommodating and wonderful and her office is clean, neat and peaceful. I would 100000% recommend her. The absolute best experience I have ever had.

I returned to Ridgetop Dental for my routine cleaning. Upon entering, I encountered a new male…read morefront desk staff member/receptionist who was stationed behind a wall. He immediately turned around, looked directly at me, and then resumed checking out another patient without acknowledging my presence--neither with a "good morning" nor a simple "I'll be right with you." Standing beside the patient was a new Dental Hygienist, who I later learned would be performing my cleaning. She had the presence of mind to acknowledge me, saying, "Sir, he'll be right with you once he finishes checking out this patient." I appreciated being acknowledged and felt seen. After I continued waiting patiently at the front desk, the receptionist completed the transaction with the other patient and turned to ask for my name. Once I confirmed it, he simply said, "You can go sit down." I asked, "I'm checked in?" seeking clarification. Not long after I checked in, a female patient entered, and he greeted her warmly, asked for her name, and told her politely, "Thanks! I have you all checked in." I was later escorted to the back by the new Dental Hygienist, who was extremely friendly and professional. She even took the initiative to confirm that I had taken the antibiotics typically required before my procedures--an indication of genuine concern. This made me feel that she truly had my best interests at heart and was providing excellent customer service. She further demonstrated professionalism by deferring to the doctor, who also came in to speak with me about the matter. One of the factors that influences whether I return to an establishment is the level of customer service--either based on reviews I've read or my own past experiences. Unfortunately, this particular visit felt mediocre overall. The customer service at the front desk/reception area could be improved by ensuring all patients are acknowledged and treated with the same level of courtesy and professionalism. That said, I commend the Dental Hygienist and the treating doctor for their attentiveness, professionalism, and respectful treatment. Should I choose to return, I hope that the front desk staff will consistently demonstrate a courteous and welcoming demeanor toward all patients--not just a select few.

Needed to consult with an expert at a center specializing in implants. Consultation would be free…read moreof charge. Arrived, led to an office, Diana, the specialist, walks in with a yellow pad and pen. She never asks questions or clarification while I provide a summary of current care and reiterate my interest in what is possible. To answer, she informs me, requires a digital scans (X-rays and a panoramic) for an accurate evaluation and treatment plan. Diana informs us these essentials aren't insurance approved. Unapproved essential, oxymoronic? Maybe. Cost? $380. I agree. Returning after the images are taken, screen showing the last image which was a rendering of the mouth/teeth, she sits nearby. Not facing images, rewinding, discussing, or even examining the mouth. Note: I, the patient, was never shown any image to support the diagnosis and judgement she's about to make, "You are the most difficult, complicated case I have ever seen"- She continues- without referring to (generally done by pointing to an image on screen) or mentioning any possible findings, "..not enough density for implants. My advice, and your only option, is to find an oral surgeon and periodontist to place a horizontal bar inside to hold a removable. I don't work with any." With that, the consultation was over, spent $380 and had no new information. Here are some facts Diana failed to consider or discuss; a) I already had 5 implants with crowns, never an issue for years. b) the same area she claimed lacked bone density had 3 successful implants- 1st over 6 years, and next 2 for 18 months. c) her suggestion for a rod-held removable is at least from lack of attention or at worst from ignorance. Based on reports from dental professionals, a bar-retained removable would need a few implants into the bone for support. Of course existing implants in the area have to be removed first- creating less density. My entire interaction with Diana followed a unique form of deductive reasoning; to communicate an emotional predetermined decision against providing care, whether from lack of competence or distaste for patient, I will know. Anyway, armed with a concept of a suggestion, my goal was stiff upper lip, pay and leave. Emotionally distraught, I walked to the reception, made the $380 charge for scan and requested a receipt. For a simple consult, the 3 people behind the reception had many side discussions about what was done. Assuming the papers they handed as the typical paperwork; list of services rendered, cost, total due plus receipt to reflect zero balance. After returning home, I realized my paperwork was limited to a printed paper with date, my name and total paid. I called the office to request paperwork with appropriate codes, cost and zero balance on account following payment. I also requested a copy of the digital scans. After few hours, I received a single email- scan of one X-ray. No paperwork, no scan, silence. If you are interested in implants, avoid this "center"- I saw hygienist, technicians, receptionists and Diana. Dental chairs were unoccupied except for 2. This place is nothing like Ridgetop in Reston pre-2020. This place gives a warehouse vibe, from parking to suite- with its numerous cubby dental chairs lining a narrow hallway, a large scanner at one end, the receptionist at the other. One thinks of a mass production facility without presence of "expert" knowledge- maybe one comes when a procedure is scheduled? A place run by a person as callous as Diana, making radical conclusions unhindered by annoying facts or deductive reasoning is unsafe. If that isn't enough to deter any interested potential clients, allow me to add how this client felt in her company; I felt almost resented (I wonder if an overheard talk of shared heritage with another irked her) and with each question she dismissed, I felt silenced by a cold glare void of a healer's concern. By the end, cruelty replaced the coldness. May we never cross paths. For most, having implants is a step toward cosmetic perfection, and for others an opportunity to finally solve a decades old problem with new technology. Neither one should ever seek consultation here. We know there are dentists that may not be the best in every area, but I have never met one as aloof, unkind and arrogant as Diana. I can almost bet that if she donned a façade of civil chair-side behavior, the suffocated contempt would explosively bypass awareness ISO the bliss she must associate with crushing hope with alternative facts.

I am very impress by the great customer service this Dental Care office offers, starting from the…read morefront desk ladies to the doctors and dental hygenist. I Meet Dr. Justin Spiegelman. He is excellent! Profesional, kind and truly cares about his patients. I am usually afraid of dental procedures due to previous negative experiences but Dr. Justin Spiegelman made me feel so comfortable and there was almost no pain during my dental procedure. My mom and I are very grateful for his wonderful care!. Maria

I have officially filed a formal complaint with the Virginia Board of Dentistry against Sterling…read moreDental Center regarding severe malpractice and safety violations by Dr. Thomas Bursich, dental assistant Karla, and office manager Sarah. I wish I had read the negative reviews thoroughly before ever setting foot in this office. Please don't fall for the high ratings here, if you look closely at the positive reviews, almost all of them come from accounts that have only posted 1 review total, which is a huge red flag for fake accounts. My real experience here was a nightmare. On July 23, 2026, Dr. Bursich double-booked my appointment and left me completely in the hands of his assistant, Karla, who removed and replaced my implant healing caps and took impressions without direct dentist supervision. The procedure was excruciatingly painful, caused heavy bleeding, and left me in agony. By July 27, the throbbing pain and swelling were so severe that I had to rush to an emergency periodontist. The specialist found that an unseated healing cap had been left actively pinching my gum tissue alongside a soft-tissue ulceration from the impression mold, requiring him to remove the hardware, treat the tissue, and reseat everything properly. To make matters worse, when my permanent crowns were placed in August, they were so improperly fitted that food gets trapped underneath every time I eat, causing constant inflammation. When I asked for my lab records, they handed me a slip with the RX Data left completely blank. When I brought the specialist's medical report and my terrible pain to the office, manager Sarah was incredibly cold, arrogant, RUDE, and dismissive, claiming everything went "smoothly" and refusing to fix or remake the defective crowns. Dr. Bursich, Karla, and Sarah showed zero empathy or accountability for the damage done to my mouth. They never even offered an apology. Please save yourself the pain, trauma, and money, stay far away from this practice!!! Trust the negative reviews!!!

Dr Carter Reeves and his staff are phenomenal! Not only is their bedside manner wonderful but if…read moreI'm having a bad day they know how to cheer me up! I honestly recommend Dr Reeves & his staff to my friends, family and the entire Loudoun County community. I mean, I guess I even say come here even if you are out of town because there is no one like DrReeves or his staff that treats you with such wonderful hospitality and open arms, it's honestly like coming home to see a nice family member who just happens to be your dentist. He and his staff are also wonderful with children & that's always a plus! 10/10 stars, 100% recommended to everyone, even parents & kids. Such a warm welcome to all! I will always keep Dr Reeves as our dentist. He always makes sure you're well taken care of before your leave and being an adult with three children that's very important. Thanks Dr Reeves, Megan & rest of the Crew!

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."

Dr. Neshat and her team saved my teeth! Seriously. I've always had dental issues, which I've hated…read morebecause I've sunk a lot of time, money, and pain at the problem. Not to mention how often I had to take off of work for dental appointments. Long story short: my teeth and gums suck. After I had to get two of my front teeth removed (despite having multiple gum graphing, bone graphing, root canals, mitigating root resorption, to avoid having them pulled) Dr. Neshat was able to give my mouth, teeth, and gums new life. I finally feel confident when I smile.

I have been here for three cleanings and one tooth repair. Great overall but I have one complaint…read more The hygienists verbalize the fluoride treatment as a statement more than a question when they are actually likely trying to get consent for providing the service. My past two dental insurances only cover this service for children 16 and under and is not covered for adults. The hygienist said it was covered and I ended up having to pay OOP. Two hygienists have verbalized it in this way. It's likely a 2 minute procedure that lets them make $40-50 hence why they do this. It's not a good business practice to not clearly and fully inform the patient. Parking is good, dentist is good. Equipment seems very updated and has the TV screen that you can watch from the chair. They seem to be taking COVID very seriously with precautions. Automated text appointment reminders are a plus. Their website for filling out forms and consistency/clarity of instructions is lacking. Also their tablets for filling out the information is not the most responsive.

Dr Cao is a breath of fresh air in dentistry. Kind, thorough, and genuine. Her staff is friendly…read moreand patient, and the hygienist who cleans our teeth is unbelievably gentle, yet effective. More so than any other hygienist we've been to. The facility is clean and straight forward. We are very happy with this practice!

Beware and confirm with your own insurance before getting services from this office. They don't…read morehave integrity in my experience. I had a change in insurance plan, even though the payor remained the same. I brought a copy of the insurance card with me and notified the front desk about my new insurance and asked if they are in-network. They told me they accepted it and everything was fine. Luckily, I only had a basic cleaning and no other services. A few months later I received a bill from the office for about $200-$300 for that visit and when I asked them about it, they told me my insurance is out of network with them and that they told me "they accept the insurance," not that they are in-network with it and the out of network cost is around $200-$300 for that cleaning and there was nothing they could do about it since they already told me "they accept the insurance and I should have known the difference between accepting an insurance versus being in-network. That's quite deceitful. I've been a patient at other dental offices and medical practices and when I present my insurance card, they will honestly let me know if it's in network or not and they don't practice clandestine acts like this office. I'd rather they tell me upfront that it's not in-network and let me know that there would be costs associated with being out of network instead of saying "we accept this insurance." My advice is to not trust this office even if they tell you it's in network because it might not be true and double check with your insurance. FYI, they also use paper charts which is archaic in the setting of current medical EHR technology. Consider all the other dental clinics in the Aldie area, they are much better and wished I had left this one sooner.