I moved out of Virginia in 2022 and just received my first and only contact from their billing…read moredepartment in 2026 demanding $59 for a claim they say wasn't covered by insurance four years ago. No email, no phone call, no letter. Nothing for four years. The representative admitted that internal billing department changes and operational issues were the reason it took them this long to reach out. Their own staff confirmed the delay was entirely on their end, yet they still expected me to pay without question. This is not how a patient-centered practice operates. If you value professional, organized, and respectful patient care, look elsewhere.

I go to Dr. Patel, who is wonderfu. I really hate going to the dentist but Dr. Patel calms me down,…read moredistracts me with conversation, and gently works on my teeth. I highly recommend her!

Dr Carter Reeves and his staff are phenomenal! Not only is their bedside manner wonderful but if…read moreI'm having a bad day they know how to cheer me up! I honestly recommend Dr Reeves & his staff to my friends, family and the entire Loudoun County community. I mean, I guess I even say come here even if you are out of town because there is no one like DrReeves or his staff that treats you with such wonderful hospitality and open arms, it's honestly like coming home to see a nice family member who just happens to be your dentist. He and his staff are also wonderful with children & that's always a plus! 10/10 stars, 100% recommended to everyone, even parents & kids. Such a warm welcome to all! I will always keep Dr Reeves as our dentist. He always makes sure you're well taken care of before your leave and being an adult with three children that's very important. Thanks Dr Reeves, Megan & rest of the Crew!

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."

The best! Dr Hall and his assistant work seamlessly together. My teeth are done well, quickly and…read morewithout pain. Dr Hall was recommended by a dentist friend of mine about five years ago. I'm so grateful she told me about this office and dentist. The front office staff picks up the phone on the 1st ring (remember when businesses used to do that?! What a luxury!) They're pleasant, efficient and helpful. There's no signs stating you'll be removed for yelling at the staff. There's no need. One experience and you'll know how ridiculous that would be. And makes you wonder how terrible the other businesses are that do that. It's such a great business and so well run! I wish others would do their businesses so well.

We have been going to this practice for over 10 years . We have been as pleased as you can be with…read morea dental practice . Our family of 5 has put up with a few situations here and there , but today was the final straw. Our son, who is home from college , showed up 2 min late ( 2 min over the 10 min grace period) he was sent away rudely by Lynn, the front desk manager. We book these appointments MONTHS in advance .... 2 min could have been deducted from his visit. Lord knows we have waited longer AND worked with them because it is what it is. Her customer service skills are piss poor and the straw that broke the camels back . We are d.o.n.e. Just need to figure out where else I can warn people , trust me , you dont want to deal with the pompous front desk staff.

This place is nice, no wait time every time I go. Affordable out of pocket even with insurance…read morestill cost not much to pay out of pocket. Front desk professional and Smiling all the time. Mu wife just started see the dentist there and I might end up switching too.

This dentist office creates a comfortable environment. They have always stuck to their reservations…read moreand never left me waiting long. Everyone who works their is very friendly and accommodating. They work hard to get you in and out without much fuss. I would recommend this dentist office to anyone.

This is truly the PERFECT office. Dr. Azmoudeh is so incredibly nice, professional, and…read moreknowledgeable. Her reception staff are so accommodating and wonderful and her office is clean, neat and peaceful. I would 100000% recommend her. The absolute best experience I have ever had.

I was very pleased with my appointment with Dr. Azmoudeh, very clean and careful. I am usually a…read morelittle uptight when I visit a dentist, but I feel relaxed and enjoy talking to her very much. Kathryn K.

First appointment was a terrible experience and ridiculous time with billing department. I will…read morenot go back.

Nichole is an awesome hygienist. I really dislike going to the dentist for anything yet Nichole's…read moresweet disposition and professionalism calms my apprehension. She is gentle but effective and it makes going to the dentist office so much easier. Thanks Nichole for being so wonderful!!

Totally unprofessional! Left me in the the chair 45 minutes late! They gave me another dentist than…read morethe one that saw me. When he came in he had no Idea about my case. I was expecting the visit to consist of getting fitted for the fake tooth that I got fitted for two weeks earlier. They had some problems finding my chart and when they did they never sent my impressions to the lab for processing. I told them they were fired!!!!!!! Don't waste your time with these guys!!!!! UGH!

Went in for a regular cleaning but they spent too much time taking full mouth x-rays (more money…read morefor them) so they can drum up more business and they recommended deep cleaning (again more money) apparently because I had missed my last cleaning but said it was MY choice ultimately. I said I would rather just do regular cleaning and be on my merry way. Cleaning is painful enough, who wants to sit through more pain and two sessions of that (ugh!) They had time for deep cleaning but suddenly were out of time the moment I opted for regular cleaning. Apparently, they spent the time they had blocked for me (for cleaning only that I went in for) to do x-rays and such and have a dentist come in and politely upsell other recommended services but their demeanor quickly changed as I would not yield. I have been going to this place for a few years but after today's experience I told them I would find me another dentist. Wish Dr. Han was there. He was the reason I started going there but the others there apparently don't operate with similar ethics.

I had a seamless and painless experience. Everything was very straightforward, staff was courteous…read moreand kind.

I wish I could rate a 0! This office was terrible! The front desk is argumentative and accuses you…read moreof wild accusations. To start there is no pain management prior to surgery even if you have an infection and all four wisdom teeth need to come out. Then when I went for wisdom teeth removal, "Marvi" is the name they gave, missed my veins twice and was "fishing" a term used to describe looking for a viable vein for the IV. While she was pushing the needle around in my arm I was uncomfortable and she flat out said "you're okay" Then still a week after the procedure only one side of my face is swollen like a balloon. I clearly feel damage to my cheek with my tongue. I have bruises on my face and they said what they gave me should help and it clearly isn't. I went in the office today and the front staff was trying to yell over me and even called me a drug seeker which is absolutely disgusting as I have just lost my father two days ago and the only thing I'm focused on is getting better. Meanwhile I have a half swollen face and I'm downing Orajel which is numbing my face so I have to go to the funeral like this. Meanwhile the doctor still hasn't had the decency to acknowledge the situation or reach out in any way. Completely do not recommend 0/10 absolutely do not come here. Call your insurance and see who else accepts your coverage!!

Best service, always timely, friendly and awesome results! Best dentist I've ever been to hands…read moredown. They make you comfortable, it's clean and modern

First appointment cleaning very good snd communication with hygienist…read more Took me ahead of time and plenty of parking Dr Lim very kind patient and honest . Highly recommend . Five Stars

Excellent work and very thorough I have been working with Dr Kardous's for ten years implants check…read moreup on my bite and general health of my teeth

I had a recent gum grafting done by Dr. Elnakka at the office. Initially, I was very nervous and…read moreanxious about the procedure but Dr. Elnakka explained everything thoroughly to me. On the day of the procedure I was super anxious but the procedure itself was not bad. Dr. Elnakka did it do seamlessly I did not feel anything. As long as you follow post care instructions it's really easier than how it sounds. Front desk staff and other assistants were really fantastic. They are always on top everything and super nice. If you are on the cusp trying to decide if you should do it, call the office. Dr. Elnakka and staff will ease your fears and your gums will thank you . thank you Dr. Elnakka and staff for taking care of me.