***** WARNING ***** If you are/were a customer of Cost Less Pest, please check your credit card statements to see if you are still being charged monthly by Tom Maduell Termite. Tom Maduell is/was the owner of Cost Less Pest. His business shut its doors likely during the pandemic lockdowns in early 2020. I don't know the exact date because I never received any communication from them letting me know. The reason why I'm posting this warning is that his business has been charging me a monthly fee for services his company has never performed. After trying numerous ways to get ahold of him, he's agreed to cancel the monthly charge. But he has not said anything about providing a refund for services his company has never performed. So please check your credit card statements so that you can avoid the same mistake I made, which was getting involved with a business that does not do what's right for its customers. read more

My husband and I recently purchased our first home, and while renovating found significant termite damage. We called Tom at Cost Less Pest on Thursday morning and he fit us in for treatment on Saturday morning. He was very helpful, very thorough, and he answered all of my questions very patiently. We were reluctant to use Cost Less Pest due to the awful Yelp review left previously, but he came highly recommended through our Realtor so we gave it a shot and we are so glad we did. We definitely recommend Cost Less Pest. read more

Nearly 10 years ago, a client recommended Cost Less Pest and we've been with them ever since. About 7 years ago, we moved to another home and Tom came out and took care of an active termite problem at half the cost of what other companies wanted. I love the monthly calls we get from Amy letting us know when they will be out so we can inform them of any specific issues we may be having or let our tech know where not to spray so we don't harm beneficial insects. We are extremely happy with our service, the very reasonable rates and highly recommend Cost Less Pest to anyone wanting affordably pest management for their home or business. read more

My husband and I have been a customer for several years. We recently moved and of course we continued with Cost Less Pest. We have had nothing but fantastic customer service! Paul is very efficient, timely and very friendly. Best of all he keeps the pests away! read more

We chose Cost Less Pest in the first place because it was a local resident of Foresthill that would be doing our service. As it turned out, Paul did an outstanding job. He has continued to sustain this quality of work now for well over a year. They always call ahead of time to let us know they will be coming the day before and he always comes on the day of the week we've asked for. I have not had a single issue with any pest on my property since hiring them. I would highly recommend this company! read more

We have had Cost Less take care of our house now for over four years and I couldn't recommend them enough!! Amy is always very flexible and helpful working around my crazy schedule sometimes and Paul could not be more helpful and sincere when he comes out! We have had waaaay to many pest problems because that's "Pocket life" but they have made it so much better and at a very reasonable price too. Thank you guys so much! read more

I've been using Cost Less Pest for years now. Great reliable, personalized service. I highly recommend them, pricing is reasonable.

I have been using this service for about two years. They always call before they come and they have always been responsive to my questions. I can't tell any difference in effectiveness between cost less and any of the name brand companies. Owner is helpful and can also assist with termites. Every service is accompanied by a check list dropped off at the front door. They will spray (non toxic) inside if you ask for no extra charge. The tech who comes out is very nice the few times I met him. read more

Needed a termite inspection to sell my house. Owner came me out and found a few minor things. Had them all fixed. Work was ok. He sent someone out a week before closing without notice to do some minor treatment under the house. Found severe damage which the owner didn't find on his inspection. Needed a lot of work with no time to find anyone else and all he could do was smile and say have a nice day as he gave me his bloated repair price. No termite certificate until he was happy. Dragged his feet on the repairs until right before closing. If you use them for an inspection i highly recommend you find someone else for the repairs. read more

Horrible customer service! Try calling them and all you get is voicemail. The only thing they are prompt about is debiting your bank account. Not reliable in the least little bit. They may be cheaper than the other pest control companies, but they cheat the consumer by not spraying other than where they think you can see the residue. read more

Cost Less Pest control has been a very dependable solution for our pest and rodent control in our 1937-era home. They have been diligent monthly and flexible in adjusting their pest control coverage to protect against rodents as well as insects during the cooler and wetter periods. We have been very satisfied with their service for the many years we have contracted with them. read more

This review is for Cost Less Pest in the Dublin/Livermore/Pleasanton area. It is run by Tom M. Stay far away from this company. My landlord uses them because we had rodents in the attic. Their only interest is making money, not doing any actual work. One of my biggest gripes is that they don't make appointments. For example, they are supposed to come every month to check on traps but they never make appointments to do so. It's always me who has to call them to come out. They also blew off, as in completely did not show up, for two different appointments with no warning whatsoever. They don't answer their phone and they don't call you back in a timely manner. They don't want to actually solve your pest problem, which in my case is as easy as closing access to the attic. They would much rather put you on a subscription plan to lay some traps and periodically (ie when you call to complain) come out and check them. Stay away! read more

I had a serious ant problem in my rental properties, and cost less pest came to the rescue. Their service was prompt and professional. They took care of the issue right away with a colony elimination product. I will be using their affordable monthly service from now on. read more

I found one cockroach in my house and I immediately called Cost Less Pest! They came out the very next day and took care of the issue for me!! I am so thankful for them! Everyone is very nice and super helpful! read more

I have been Cost Less Pest's customer for over 5 years for multiple properties. Aimee is very responsive and friendly to setup reminder for the service. Paul also is very professional. If we have issues with bugs, Aimee is very responsive to help for the on demand schedule. Due to continues treatment, my properties are protected from pests. I have recommended also the service to several of my friends and we're all happy with the result. It's a good value for what we pay. read more

Have been using for a year now. Amy who runs the office is extremely responsive. Great customer service

We have had Cost Less Pest's monthly preventative service for about a year and a half now. When we moved into our home, we had a significant ant and black widow problem. I've even had to call Amy between regular services (I'm a bit of an arachnophobe) about spider problems, and they have always been so quick to respond -- and have done a fantastic job of keeping these unpleasant visitors away from our house (and especially our outdoor areas where our kids play). They are prompt, responsive, and easy to get in touch with. Highly recommended! read more

If negative stars was an option, I would have chosen it. DO NOT CALL FOR TERMITE SERVICES! I was getting ready to sell my home and my realtor referred me to Tom. All I can say is WOW. It took a total of 2 months 13 days to complete. And it started off with there's some termites underneath house, not a big deal which turned to this , and that, plus this. Almost 20grand for the WORST work I have ever seen. Please tell me how I can all of a sudden get a new type of termite after I had just paid for a service on another type!? He left the front of my home gutted, in the rain, no protection for nearly 2 weeks! The best part after they finally finished I had to pay to get my entire home tented.Shouldn't that have been done first? And as a bonus had to fix a mold problem caused by him. Tom is a LIAR. And talks down to you like your stupid. He's a con artist. And FYI this is his 3rd or 4th business of the same type, just a new name!! He probably ripped off several before and had to change names! BEWARE read more

I highly recommend Cost Less Pest. They are so friendly and their prices can't be beat. We moved into a new home a few years ago and the area was still being developed so we had lots of problems with spiders and mice. Paul was on it. He even stopped by not on a scheduled day to pick up the rat traps and reset some new ones. read more

So my landlord called Cost Less Pest when we were having issues with Yellow jacket nests. They came out and took care of the problem right away. Have not had an issue with yellow jackets since. This was a one time deal. Because i noticed such a big difference in bugs, we decided to continue on with Cost Less Pest because as renters, it was all we could afford and they did such a great job with the yellow jackets. We have been clients for years now and i really appreciate how Amy always calls to let us know when they will be by and how considerate their employees are. I have a cat and sometimes a water bowl would be out, they actually took the time to dump the water and place the bowl upside down so my cat wouldn't drink from it after spraying. So very thoughtful. We had ants last year, i called, they came out, ants gone!!! We have always been infested with spiders, not anymore. Because of Cost Less Pest, i am able to enjoy living in my house, instead of being surrounded by spiders and bugs all the time. I highly Recommend them, they are great!!! read more

I've been with cost less pest for over 5 years. They are friendly and very efficient. When we moved from sac I thought I would have to get a new pest company but that wasn't the case because they service a good part of Northern California. Check them out - i highly recommend them! read more

i went with this company to do termite control in my newly bought home. it was a horrible experience through out. i paid the first 50% of the rate agreed upon by credit card. Couple of weeks later Tom told me the house is ready for painting - i protested saying the work was not complete (as i could see rotten wood outside) and wanted to meet with him to show it. He said he is too busy. i asked him to walk me through the fixes his crew has completed - multiple times - he said he is too busy to tell me when he can come to review the work his crew did. The he promised to send pictures of fixes (some of them are in crawl space). After asking multiple times - nothing came through. in the mean time i found out that he charged my credit card for the next 50% - without asking me or getting my consent. i contacted my Realtor saying i am going to complain to my credit card company and also talk to my lawyer. That worked (some what) - i got the pictures of what was fixed. Sill, i don't believe this company did any good work. i will not recommend this company to any one. read more