This review is long overdue (and is a little long), so let me start by saying I am highly satisfied with Bear's Pest Protection, and have been a highly satisfied customer for a little over 3 years.
I did a pretty good amount of research when looking for a pest control company. I'd worked with a few different companies and the past and found the bigger companies to able a little pushy. One company I had in the past messed up pretty bad applying the product in my house (long story). Not Bear's Pest Protection. I can't really speak to how big Bear's is (it's definitely not like Clark's or others like it), but it really doesn't matter-- their product and customer service are on point and the know what they're doing.
On the first visit, Alex and Ben (the owners) came out and did an inspection, applied the first treatment, and even stopped for a few minutes to casually talk. Side note, Alex had told me he got into pest control because of his deep interest in entomology (study of insects)--so his approach is to actually understand the bugs (and other pests) not just the product. He also told me that while he is guarantees that he or his associates will come out in between months as requested if problems arise, they are literal perfectionists and they do their absolute best every time to avoid that burden on the customer... and admittedly I've never had to call them out in between (where I have with other companies I've been with in the past). They clear the eves of spiderwebs every time (some other companies say they'll do that, but get lazy and don't). I used to have a big spider problem (especially black widows) and a little rat problem, and the ongoing 3-month service has eliminated all of that.
Another side note, the product they use dries pretty quickly and is a natural product that is safe around kids and pets... which is nice because I don't have to bother attempting to relocate my kiddo and cat the few times I've asked them to retreat the inside of my house. I've also never had any problems with during the winter with the product washing away or bugs trying to enter my home.
Since my first service, I've had a few of Bear's other workers come out (my main person for the last year or so has been Christian), and I really appreciate their attention to detail and their down to earth approach to customer service. It's nice to actually feel like I know the people doing the service instead of have some new random person come every time.
Thank you everyone at Bear's Pest Protection!! Really appreciate you all!! read more