Victor of Fast Action Pest Control performed my bi-monthly pest control service 6/17/29. This month, I called the office requesting additional attention to certain areas due increase insect activity. Vincent received that information and performed the additional work. Fast Action also clears cobwebs from exterior areas and light fixtures. I get a written summary and an online summary of services performed. Professional and thorough. As a woman, I feel very comfortable with the technicians. I've been a customer for 15 months. The bi-monthly service may seem pricey, but the alternative is dealing with the creepy crawlies! Sac County no longer treats sewers so...there are more bugs/roaches coming through external drains. Peace of mind is worth it. read more

I really liked y'all until I saw that your guys have been spraying chemicals on my fruit. Is this normal? I don't recall asking you guys to spray my food supply. I'd appreciate a call ASAP. Every time I call it goes to voicemail. read more

I had a great experience with Sean. He came out to service my mom's home, was on time, and arrived before noon, before I had to leave for work. He was very thorough from start to finish. Sean took the time to inspect my mom's home and carefully identified where the rodents were coming from. When I told him I noticed there were a few mice/rats around the backyard about 2 weeks ago, when we had some hot weather. Unfortunately, there were plenty of mice/rats and some babies in a pot, but he explained the situation clearly and made sure I understood what was going on and what needed to be done when he found them in our broken BBQ set-up in the backyard. I also really appreciated how professional, respectful, and detailed he was while servicing my home. He helped ensure the house was properly de-webbed and treated to keep it roach-free. It gave me peace of mind knowing that he was not just rushing through the job, but actually looking for the source of the problem and taking care of the details. THANK YOU!!!!!! I would definitely recommend Sean and Fast Action Pest Control to anyone needing reliable pest control service. See you again in 2 months!! Side note: if you plan to sign up, be advised that not all forms of payment are accepted; American Express is not. Other than that, great service!!! Thank you. read more

After service , did a quick scan of the treated areas and seemed to look good. However, after taking the time to scan the treated areas, there seemed to be several webs still along the fence lines and patio cover. There are a stream of ants along back patio concrete and have found 5-6 cockroaches (alive) under garbage cans, in front courtyard, in large garage and in backyard concrete. Technician Efrian was kind and tried to address any concerns that we had. read more

Davey came to my house as a good person with great energy,me observing the hardwork he did to get the job done right. Thank you

I'm very disappointed with my experience. A solicitor from this pest control company came by on a scooter and left tire marks across my sidewalk. This was especially frustrating because I had spent the entire morning the day before pressure washing my sidewalk and driveway. I reached out to the company about the issue and received no response. Although I did receive an automated message saying my message was received, but no update. Accidents happen, but ignoring a customer's concern is not acceptable. Based on this experience, I do not plan on using this company and nor will I recommend them to my clients. read more

Fast Action Pest Control - Pest Control Near Me - Elk Grove, California

Fast Action Pest Control has been my families go to for over 9 years. From day one their team has given excellent service. Today I happened to be home and one of their team came to my door and introduced herself (Dallas) and greeted me warmly and professionally. She was checking in to see if we had any issues since the last service. She listened intently and then described what she would be doing today. Dallas said that if any problems arised that we should contact them so they could correct them to our satisfaction. She also gave me a heads up about how soon after I could let our animals out. In conclusion I must say that this company (over the years and today) strive to give the best service available. Dallas is a great member of their team and is is a pleasure working with them. read more

Do not use this service they are pushy . They do not get rid of your pests. We still have spiders and an ant infestation. We stopped using their service because they were not helping us and they threatened to send us to Collections if we didn't pay an early cancellation fee even though they never informed us of an early cancellation policy .. BOTTOM LINE IS THEIR SERVICE DOES NOT WORK. DON'T WASTE YOUR MONEY OR YOUR ENERGY HIRING THIS COMPANY.. their customer service is HORRIBLE!! I guess they feel the only way to keep customers is too strong arm people and threaten them with Collection's when they try their service and it doesn't work. read more

I hired them after I noticed some cockroaches outside near the cat food. I was wary about signing up for a subscription, but they warned me that a one time service was not going to fix the problem. I signed up for the quarterly service where they spray the perimeter and garage, and remove any webs. It has been over a year now, and I am so glad we use them and are very happy with the results. Besides getting rid of the roaches, we now don't get any of the occasional bugs inside the house. Not one spider, ant or centipede that used to grace us is anywhere to be found since we started the service, and I can't imagine going back. Highly recommend! read more

Lazy, cuts corners, and dishonest work is what I got from them. Its amazing how their techs can show up and do 20% of what they said they were going to do, and then proceed to tell you they did it all and lie as if people don't have cameras these days. read more

Brandon came for my first service. He was very polite, helpful and seemed to do a very complete job. I don't have much to base things on cause I've never had a pest service before. Decided I'd take a chance with them. Hopefully they are successful at taking care of my rat problem and will leave an update in a few months. read more

Great customer service! We were having SO MUCH TROUBLE with those teeny tiny ants, and nothing we did could eradicate them. We were at our wits end when a representative from the company just happened to show up on our doorstep. We went ahead and signed up out of desperation, and were so glad we did. They got rid of those pesky ants and we were thrilled! read more

Unprofessional. As a women, they made me extremely uncomfortable in their presence, and to be frank impatient would be the nicest word I can use to describe my experience. They were very condescending, rude, inconsiderate, and disrespectful. I hope they learn some manners, what it means to be respectful, and it's not their world that we're all living in. Please take your business to a more respectful company read more

There are cobwebs all around my house. The technician does not work to eliminate them. The repellent they use is obviously ineffective. We keep finding bugs inside that we never had before with our previous company. We only switched because the sales person who just kept coming by and knocking on our door would not stop. As soon as our 1 year contract is done we are canceling with this company and going back to our original one read more

Very Pushy door to door sales representative. I told him no on Monday as we are happy with our present pest control service. Same guy come back on Tuesday asking my wife if we knew our back neighbors and said they hired them because they had the "Bad kind" of mosquitos and said they probably are in our yard too. Which they are not. He said for $65.00 he could get rid of them for us. I told him not to ever come back again. read more

I have had other pest control services and I believe Fast Action is the best. My technician Dave is always pleasant and communicative about thr servive he provides. read more

I have been having a squirrel problem for years now, but never realized how extensive it was becoming until I started hearing falling sounds in the walls at different areas of my house. At first, I was in denial that rodents were able to sneak in. But I finally had enough, and made the call to Fast Action Pest Control. They were able to schedule same day service where they initially deployed Garrett P. to do a free home inspection. He was very nice and did a great job searching all of the concerning sections of my home. He bravely went into my scary, dirty attics and then up on top of my roof to inspect the roof transitions, vents, bottle jacks, eave gaps, and front porch pillar. He discovered many areas of concern. Things I would have never realized were an issue! Garrett gave me his professional recommendations, showed me his photos, and created an estimate that would install and cover all accessible openings with sturdy wire mesh that still allows important air flow without allowing rodent intrusion. He also noted an area that may be an opening made by the squirrels above my garage. A one way trap door will be installed, so that any varmints still inside, can get out, but not back in. Fast Action will return in 2-4 weeks to remove the trap door and do a final seal of the area. All of this also includes a one year warranty. The friendly technicians arrived on time the next day to do the installations and showed photos of the work that was done on the roof. My fee cost $750.00. Probably well worth the avoidance of any more property damage and the scary noises going on day and night! I'm strongly considering their services again soon, to rid my property of a never ending ant problem!! read more

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Naomi is the best technician! She does a thorough job and she appears to love her job!

Oh, and there response below is bullS*** they sent me to collections for canceling the shitty service. So now I have to fight them in court because they dont care at all about the service provided, just selling a monthly subscription and bullying you into paying for it even if it doesnt do anything. These people suck. Beware of the door to door over promise and under deliver scamming tactics. Even "loosely" going over "details" of your agreement and conveniently scrolling past the fine print when they need you to sign. I should have known better. Then, they show up for 10 minutes every couole months and specifically ignore the work you ask to be performed. Then if you try and cancel your services they throw back at you that you signed up for a year and if you dont keep paying them there is a cancellation service. Do not ever use these people. Very poor customer service, and very sketchy business practices. read more

Lukas is Professional, Friendly, detail oriented, always completes all trouble areas we need addressed. I am requesting Lukas every time to do our service. He is the Best and is a great asset to your company. He deserves a raise for all his hard work and devotion of being a great Technician. read more

I have been a customer for so many years I lost count. Put it this way my account is probably been active longer than any employee there. I say this with pride because good service gets loyalty from me. Fast action will be my only pest control company. Thank you for your great service read more

Great company.....they really know what they are doing and totally enjoyed having them here....highly recommend!!

Prey upon an elderly dementia patient and now we have two pest control services. When called and asked to end their service we are advised of their financial penalty to end this service. Inflexible. Unreal! read more

I've had a few other companies for pest service before. Fast action has been the best. Mateo and Eric came by to do our service recently and were very thorough. read more

Jesus was very pleasant and polite, the crew was thorough. and worked efficiently to get the job done.

Zachary was very friendly and knowledgeable and quick! He asked if we had any existing or new issues and checked into everything. Great value and great service! read more

I am very dissatisfied with this company. Their rep came out to my house and indicated that their pest control would provide termite protection when they sprayed at my residential home. That was very attractive to me because I've had problems with termites in the past. I canceled my current pest control company and opted to go with Fast Action. As it turns out, this is not true and when I discovered this, I asked the sales rep why he told me that, he didn't really have a good answer. I feel he was just telling me what I wanted to hear and I switched because of what he said. read more

This is my third month with pest control, and Sean has done a fantastic job at our homes. I've noticed significant improvement in bug activity, especially spiders. I asked him to spray thoroughly in our messy garage, and he did so without hesitation. I'm very pleased with the service and the effectiveness of the products used to prevent bugs. read more

Had service with these guys in Roseville, wasn't happy with the service, so I cancelled and they charged me $100 to cancel service that I wasn't happy with. Months later, they still come to my door (with a no soliciting sign posted) and harass me to start service again. GO AWAY!! read more

Used this company for the past year but had several poor experiences with this company over the several jobs. Office team is great but technicians who come inside your home aren't very professional and clearly don't want to be doing that job. They seem go out of their way make things uncomfortable for the homeowner. Strongly recommend avoiding. read more

Fast Action Pest Control - Aftermath of pest service where no work was actually performed... - Pest Control Near Me - Elk Grove, California

Customer service is top notch, pricing is good, and technicians are thorough and courteous. GARRETT and all the guys are 5/5*. read more

The service request and quote was an easy process, the price for monthly service was a great value and the technician Jamal had good customer service and answered all my questions about the product he was using and the expected results. read more

Excellent service. Thorough. Been using this service for years. I always appreciate the "door bell ring" to let me know he is on site and to check if there is anything of concern or to address. read more

Very knowledgeable and helpful. Asked good questions and resolved all my questions. Professional, friendly, very polite, energetic, upbeat positive personality. Worked to make sure everything was done thoroughly for the front of my townhouse and the backyard. Excellent pest control technician. Went above and beyond to assure the pest control job was done correctly. Great value for all the hard work done. read more

EDIT: They called me today after reviewing the screenshot posted and refunded my cancellation fee because they could see the miscommunication here. So I appreciate that they were eager to work this out. They didn't have to. I signed a contract and they were perfectly within their rights to take the fee. I think it's important to be up front with pertinent details (like cancellation fees), knowing that these contracts are long and people end up missing stipulations while under pressure. 4/5 for conflict resolution. Some of my points from my OG review (which has been edited) still stand. Most people don't like solicitors and I'm no exception. Pushy sales people make me uncomfortable. I get overwhelmed easily with a lot of info coming at me all at once, which doesn't allow me to carefully analyze my decisions. Don't love that, but it is common for businesses to operate this way. OG review: I got suckered into this even though I'm generally against pesticide use in residential gardens. They swore it wouldn't harm the bees in my garden. Also, one of my chicks got very sick and died the next day. I don't know if that was related (sometimes they just die) but it was suspicious. I asked to cancel future services via text after discovering the bees. The sales rep did not communicate to me that I would need to do anything further. Then I saw a charge from them this month so the account had not been cancelled. I also was not informed directly that there would be a cancellation fee, but I ended up having to pay $149. It was in the contract, but it wasn't mentioned at all in our conversations. 1/5 because the lady who assisted me with the cancellation was nice. I still am not a fan of the company practices though. read more

Fast Action Pest Control - Texts between myself and the representative - Pest Control Near Me - Elk Grove, California

Love their services. They would come again and again until the issue is resolved. Now they are on a quarterly basis.

We are always impressed with Naomi. She is thorough, professional and is always willing to answer our questions. A true asset to the Fast Action team. read more

Great prices and a free quote to tell you what you need! We have been using them about 6 months. They just sprayed for mosquito and fleas so i'm happy not to have to deal with them this spring and summer. Our technician Jaun really listens and cares. We had a massive spider problem that is gone! I also love that they use stuff thats not toxic to our dog. read more

I just had a salesman from your company ring my doorbell and try to get me to sign up. I have a no solicitor sign clearly by the doorbell. I pointed it out and he continued to ask me if we had a pest company and who how much we pay per month. When i pointed out i do not like solicitors he said 90% of his clients had the same sign...do better Fast Action!!!! I will NEVER go with your company now!! read more

The service technician Joshua Robbin's is a very qualified. He did a fantastic service and explained what he did. Very thorough and I been very happy with this company. I highly recommend them for and pest control and treatment for your home. I have been with them for over 2 years and the are on time and they are completely a quality company. Give them a try u won't be disappointed. read more