Elias is always respectful and professional! goes above and beyond scope of work! while doing service around the outside of the home, he messaged me and let me know of another pest and made sure that they were no issues of this ant problem inside of the home and you treated those as well! Elias makes home shield worth every single penny! read more

Johnny was more than amazing , from the first interaction to the last. he was super professional and very informative. He listened to any feedback or any concerns we had and executed his job perfectly. I would definitely recommend Johnny to anybody. Honestly 10 out 5 if yelp could let me ! read more

Multiple no shows. Poor communication. Lots of turnover with staff. Staff does not notify you when they are on the way as requested.

We called Homeshield 6 years ago when we bought our new house that had been sitting empty and had some ants that made their way into the house. I don't think we've missed a month or two but that's because they've helped us solve any occasional pest problems. read more

Excellent professional and on time thank u so much really appreciate your hard work I love this company and their employees

I'm always happy with HomeShield Pest Control. Elias did a great job! I rarely have any pests. I also have a dog that runs out and barks and they never complain about it. read more

Filiberto was very informative, answered all my questions and thorough in his examination of my problem. I hope the technicians live up to his service. read more

We had our first visit from HomeShield Pest Control on Monday 6/12/23. Our initial concern was with black widows we have been finding in our backyard and garage. Due to our almost 2yrd old who loves to play and explore in the back. Darian was our technician and he was awesome! He was very thorough and asked if we had any other areas of concern and was able to address them. Darian also explained the products he was using and where. At the end of treatment in and outside the house Darian reported some findings of cockroaches in an irrigation box out front and put a bait in as well as a black widow he found and terminated. The next couple of days after treatment lots of dead cockroaches and black widows have been scattered about our property, so it's good to know the products are working. Also, we don't have anymore fruit flies in our kitchen! Yay! Thank you for your services and making our home safer for our family! read more

HomeShield Pest Control - Black widow and cockroaches - Pest Control Near Me

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The two young men we had earlier this week were exceptional, respectable, and did a great service. We certainly will use them again, and they have a five star from us. read more

Daniel is such a great technician! she always remembers my special instructions and how important protecting the frogs, lizards, etc is to me. Thank you for the excellent service Daniel. Jeni -Vacaville read more

Great job, Joe. Very professional and thorough in the application of bug spray. Consciences of our bees and Koi ponds as well as our dogs. Friendly and knowledgeable and asked if there was any concerns or questions before heading out. Thank you. read more

Jhair McClean thanks for going above and beyond!! Love this company always helpful happy to help with all my pest prevention needs

Darryl Mickens provides excellent, courteous, and professional service. I recommend HomeShield to everyone I know. read more

Disappointed that they could not get rid of the pests we had in the backyard. They gave us the four weeks, checked in each week, were paid each week and failed to fulfill successful removal of the pest. I definitely would not recommend a pest service that can't get rid of pests. I feel like I just got my money taken and now I have to spend more to find a better company to actually do the job that HomeShield said they would do. Responsive, but now I'm out the money and have to spend more to take care of this issue. read more

This business flat out sucks. they're not family owned nor are they local and a now old technician of mine told me they would make him drive all the way from San Francisco just to service our property. I was baffled and kind of felt bad for him. I feel like I was was scammed and lied to when me and my roomate first started. But it made sense because technicians would always run late or just not show up and I assume that's because Homeshield forces them to drive 2-3 hours in traffic to service however many houses they have on their list. they set them up for failure and don't even communicate. they just wait for you to call in for an update on arrival time and tell you that the tech won't be servicing. Don't waste your time, energy or money on this place. I learned my lesson and it was VERY EXPENSIVE while I STILL HAVE BUG ISSUES that were really never resolved. Lastly, I hope they read these reviews and revise how they go about business because I have neighbors who have seen the truck leave my property and tell me their Homeshield horror stories. One of my neighbors said she paid almost $3,000 for rodent work AND STILL has rodent issues, they won't return her calls, emails or anything else so she gave up. That's just not right and very sneaky of such a prestigious company to do. But then you find out they have office in LA, Beverly Hills, San Francisco, etc and understand that they clearly care more about higher earning customers than us here which is obvious through their lack of communication, lack of thoroughness, lack of integrity, lack of awareness for individual income, lack of EVERYTHING!!! read more

I have a very obnoxious rat that has made its way into my garage, and home and taken over the attic. Stephen came out for the free inspection and did a very thorough look around the whole property to find out how it was coming in and giving me pointers along the way. We talked about possible plans and what has to happen to get it out. We talked about costs, time lines and long term service plans. He told me about everything but I never felt pressured to spend more. He worked with me to figure out what we can do and make plans for when I have more money to cover more. Karter came out today and sealed up all 12 holes around the house and even showed me the materials he was using to close them up. He bravely went into my attic to set up traps and gave me advice about what traps to use and the right food to get them caught. The company will be back next week to check the traps and do a cleaning and sanitizing of my attic to destroy the rat hotel it had set up there. The company is very responsive, understanding and honest. Strongly recommend!! Both Carter and Stephen were great with my dog too and kept her calm during their whole visits. Thank you Home Shield! Let's kick out the rat!! read more

HomeShield Pest Control - Securing a pipe hole in my exterior wall - Pest Control Near Me

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Had Darian do my inspection. Left me detailed notes and pleased with that. A quality company and staff that knows their job. So pleaased.

Very knowledgeable, responsive and punctual. They were on time when responding to my home and knew what to do when setting up the traps. Only had them for a week but so far so good. read more

Today, Joseph Santiago from Homeshield Pest Control came out do perform his services! He was wonderful! He knocked on my door to ask if I had concerns and that he knew I had a new puppy! He told me my puppy would be fine, but to keep him in the house for an hour! I said I had some rat and mice issues out front and he took care of that by adding a box for me! Every month, I have other Pest Controls trying to get me to switch to their company, but I always say no Thank you! The value and service is the most important to my family! Also, this summer, we were having problems with ants! The next morning Joseph was here to take care of them! Joseph said they would be gone in two to three days, but they were gone that evening! Thanks for your great service, Homeshield Pest Control and Joseph Santiago! read more

Shout out to Darryl M. for being so professional and kind. Excellent work and I appreciate him doing such a good job with spider web removal on the exterior. For the price you can't beat the quality and necessity of service. Super flexible too, I called to reschedule for next day and when I called for quote they were available for immediate service. read more

I started a draft of a review back in October when I was livid about products applied incorrectly without our permission. I let it go. They called back. They credited. Who has the time for this when it relates to a service that's supposed to help us and I'm going to spend time on a review?! Now I am. Then today we get a letter postmarked 5.28 saying how they listen to customer feedback about wanting new technology (I've never said that... seems a weird thing to say to your pest company but... ok) and easier billing practices. So - FOR MY CONVENIENCE - they are now billing me $63 per month instead of $119 every two months since we have bi monthly service. There's zero mention of an increase (a 6% increase - well above current inflation). I had to go look at the bank info, figure out the charge. When I checked, I saw they already went ahead and started billing my account their new "improved" fee. This is SHADY. Super sneaky and not transparent. Shame. Now you get my original review with this update. Still. A. One. Star. Passing off a fee INCREASE as a convenience to your customers? Operating in a way that assumes your customers are dumb usually doesn't end well. Taking advantage of most of us being really busy and entrusting you to help us keep our homes safe... not good. Same vibe as the interactions below - customers are annoying and here for their convenience, apparently to take advantage of and ding our bank accounts whatever amount they like, whenever they like. Original Review drafted in October: We've used this company for several years. On multiple occasions after synthetic pesticides were used where we had expressly asked them not to, we are told "your account has been notated". Well, seems we better find a better method. Not only did the technician go ahead and sprinkle long lasting granules of a new product without asking us, he did it incorrectly. Yes, the product is organic but it was applied in areas where we grow food and is not supposed to be. The product was applied in areas where our animals free range. I read the label & the fact sheet. It needs to be watered in to be safe for people and pets or birds to be in contact with. It also kills worms which any gardener knows are critical to good dirt. No one told us it was being applied or that we needed to water it in or that we should be wearing respirators & protective clothing until that was done, according to the fact sheet. I should not be surprised. The last tech ran out of the stuff that was "notated" on our account and only begrudgingly refilled it when I mentioned that what he was spraying didn't have the wintergreen smell. He also went ahead and sprayed all around the cat bowls & beds before I had a chance to pick them up. If you're ok with whatever pesticides, wherever the latest tech thinks they need to applied then it's not an issue. If you care about the well being of your pets, take care of your garden, work to maintain soil balance & beneficial insects or eat the eggs that your free ranging chickens produce then this might not be the company for you. (It's not! They don't know or respect any of these things.) They are really cavalier and don't seem to have any effective means of respecting customer requests. The service rep literally sighed when I shared my concerns. I also got a very condescending "mmm-hmm" from the first person. I was transferred around, told to calm down (isn't that a known thing by now - saying that will not have the desired effect) & that "it's ok because it's organic". Wow. Lots of things are organic that will make people very sick. Not sure anyone at the company actually read the label... when I said I had and it says it's not for use with edibles, that generated the sigh. I am awaiting a call back from the branch manager. There's no way they can remedy this unless they come vacuum up all of the sesame seed looking poison that they left in the garden beds surrounding our house. The manager did call. He credited the service and more specifically notated our account. That's the problem with sprinkling poison in the dirt without asking, it's hard to undo. read more

Jim has been awesome! He's been servicing our home for the past 3 years and we have remained pest free. He came back a couple of times when we had a major flea infestation to make sure the eggs and hatchlings were dead. Thank you, Jim!! read more

This company goes above and beyond in customer service, performance and helping us keep the pest away. We have been using them for over two years and every technician is punctual friendly and does the job right. They always check in to see if we have concerns and get the job done and have great communication. Harrison is our current tech and he goes above and beyond and is easy to work with and really cares about keeping our home pest free. If you need a reliable and trustworthy pest company call them fast read more

Excellent service. No one wants to deal with pests in their home, but when that time comes you want fast response, reasonable rates, and above all EXCELLENT results! HomeShield found the sources of entry, sealed them up, and took care of any little left behind pests. They respond quickly to any repeat visitors. We really appreciate Alex going above and beyond our expectations. read more

Quarterly service delivered today with no disruption to our daily routines. Very good.

Service for the month was performed. The quality was perfect and he went beyond and above to take care of the area that is serviced ! Thank you Home Shield for your wonderful employees. Stacey read more

I'm mainly reviewing HomeShield poorly for their bad value and how they treat you when you realize they over charge for their product. I had used them for a year or so for their general service at my previous house and canceled a bit before we moved. This year around February my whole family got bit up by mosquitos including my 2 year old son just being in the back yard. I naturally called a service that used previously. I had never gotten service just for mosquito so I wasn't familiar with the pricing. Usually I'll call around but I didn't this time. Basically they charged $80 a month to spray for mosquito and leave some buckets to take care of them. To be honest it seemed really high but wanted to take care of the problem so my son clothe go outside. Then about 2 months later we started having issues with bumble bees getting into our home daily. I called them to see if they can take care of this additional service. They couldn't and recommend another company. Long story short the other company came over and told me they could take care of all my pest need not just mosquito for $20 less a month. How am going to pass on this service. Basically Homeshield response is to charge me $150 canceled fee. So spent $300 Basically for 2 months of spray and some buckets they're taking back. TERRIBLE VALUE! Also the tech couldn't speak at all to if the chemical were safe for my pets or children I had to the phone service to get those questions answered. read more

Had a great service today by Steven and Dylan (trainee). They went the extra mile to remove all the cobwebs on the property and provided an additional treatment in the grass and garden for spiders. Happy customer! read more

So far they have been Great just starting service with them but so far David Zeigler i believe thats how his name is spelled my tech that came out . He was Terrific he took his time to explain everything and talked like we been friends forever he was excellent!!!! read more

Tech arrived as stated and was able to begin work without a lot of direction. Which was great because I was in the middle of a meeting. Service is great! read more

Our regular maintenance with Homeshield keeps pests away. Darryl is very professional, always does a great job. very thorough

We have been using HomeShield since we moved into our house a couple of years ago and discovered a rodent issue. They cleared that up and have continued to service our house every other month since then. We are very happy with the service we have received from both Brandon and Jeremiah, who have helped us out on many occasions. I am very happy with how responsive they are when we encounter any issues between our regular services, and they always send someone out free of charge to address those issues often the same or next day. read more

I have had their pest control contract for almost 2 years I also paid almost $2K for their exclusion service in my attic and garage to prevent rodent infestation. My HVAC person recently found a dead rat in my attic . I am also finding bugs inside our house! So on 5/23 I called and asked for the rat to be removed and for them to fix the holes in my attic. They said they would call back with a date, no call. My next call was on 5/29 once again they said they would call back, silence again. I called back on 6/1 and yet again on 6/3 this time they said they would be out in a week on 6/11 between 10am-noon . Well guess what no phone call and no service person has showed up all day. I have called for a explanation/reschedule and it just goes to voicemail. I don't know if they have new owners or what but their service is abysmal/non-existent. Avoid them like the plague don't waste your money. read more

Mr. Jhair McClean promptly notified me on arrival. I asked him to spray in the garage and he did so without hesitation. A very professional and knowledgeable young man. He was very efficient providing excellent service. read more

Darian will greeted you with good smile he will ask you few questions and let you know what things need to be done.

HomeShield services multiple properties for us and are always eager and prompt to respond to our unique needs. Regardless if it out on a ranch or in town they provided tailored services to our specific properties. read more

Nayef was so good and did an excellent job. He did all the cobs , took his time . Excellent job!

These guys are great. Each technician is super professional and friendly. We are satisfied customers. Thanks HomeShield.

Home Shield services 2 homes in our family and have done an outstanding job the past 2 years that we've utilized their services. Easy to reach and so friendly. Joseph S. services my home and we couldn't ask for anyone better. Extremely helpful with answering questions, always asks for any problem areas and is super thorough. We appreciate him so much. Thanks Home Shield! read more

HomeShield has been servicing my property for over a year now for cockroaches, earwigs, ants, and spiders. Joseph S. gives me a courtesy call when he is on his way which is so helpful because it allows me to be available during his visit. He makes sure to discuss any past or present issues with pests and he makes a game plan on the spot to resolve them. While I can't say that the cockroaches are gone, they have definitely decreased significantly and they never made it into the house. Thank you Joseph for your thorough work! read more