I was gifted a sauna massage package. Here's what I discovered. Wow, what a place! I've never had…read moresuch an experience. It's a huge place in a strip mall but don't let that fool you. After purchase, you're given a key for the shoe locker, uniform, and towel. From there you go to the men's or women's locker room and that same key opens your clothes locker. Your gender specific pool is right off that locker room and clothing is optional. It is a bit of a maze to get to the saunas, cafe, and restaurant (Signage or instructions would be helpful) to the saunas! I did the red clay and got to lay in beads in a room that was 142 degrees, relaxing ! From there I went up the stairs to my massage. The best 30 minute massage in my life! Yes she is walking on you with the most talented toes and heels. It felt like a trip to the chiropractor and masseuse in one!! Please be aware of the pricing. A tip is expected and if you don't know and guess at a gratuity that's not close to the mark, you'll hear about it (ask me how I know ;).

I've been coming to and loving the relaxation of Spa World since they opened--more than 15…read moreyears--and I'm incredibly disappointed by how much the prices have increased while the quality and customer service have declined. The bade pool has always been one of my favorite parts of Spa World and is normally around 95-98°F, a comfortable temperature for soaking before a Korean body scrub. Today it was hovering between 102-103°F--essentially hot-tub temperature. Even the kiddie pool was too hot. In the middle of a D.C.-area heat wave, who wants to come inside from 90+ degree weather and soak in 102-degree water? On a Sunday, the usually busy bade pool was practically empty, with people instead hovering around the ice plunge because there really wasn't a comfortable-temperature pool to use. I let the attendant know and another staff member. No change. This is especially frustrating because you're supposed to soak for about 30 minutes before a body scrub to soften the skin. I couldn't comfortably do that and had to use the showers instead. Management showed no interest in adjusting the pool temperature or otherwise addressing the problem. I was still paying the now-$150 price for my 50-minute spa special scrub. I simply asked that they refund my $25 admission because the primary facility I came to use was essentially unusable. The manager looked at me like my request was ridiculous and refused and insisted the temperature of the main pool fluctuates. (Of course it does, but NOT THAT HOT!) After more than 15 years as a loyal customer, it's astonishing that Spa World would rather lose me as a customer than address the problem or refund $25. I won't be back.

I was 2 minutes late for my appointment and they refused to take me in and rescheduled the…read moreappointment. There was nobody else in line waiting. I may be looking for a different location.

Laura is amazing! I've been going to her for years for my Botox. Recently moved a little further…read moreaway and make the drive for Laura!

Been here a couple times now. Quiet, clean, and the massage was actually good -- not rushed. Fair…read moreprices and they take walk-ins, but call ahead on weekends. Recommend.

Received a gift card for Edens Reflexology Spa. I usually get massages on a fairly regular basis…read morebut the massage I got today was absolutely amazing. I did 30 minutes on my neck and shoulders and then 30-minute foot massage. Linda did such a wonderful job, I'm thinking about canceling where I have a membership and go to Edens Reflexology instead. Definitely a wonderful experience

Went for a relaxing girls day and it surprised me in the best of ways. We arrived around 10:15 a.m…read more on a rainy Sunday and it was fairly empty. The place is spacious, clean, and the staff were friendly. There are plenty of options for various massage services with ample time slots. The saunas and pools were great as well. The food was delicious and worth the price. There are various options of snacks, entrees and drinks. Literally, there's something for everyone. The next time you're seeking a relaxing spa day, I'd highly recommend King Spa. For $70 admission, it's worth it.

Since opening the quality of this spa has definitely gone down. Not sure if they do any population…read morecontrol but it is so crowded on the weekdays and weekends. The spa is still clean though which we appreciate. The food however still is very good. Bulgogi lunch meal tasted delicious and we enjoyed the cool ac of the open dining area.

Let me start my review of Hand and Stone Massage and Facial Spa, particularly at this location as…read moremy HOME. Please don't be discouraged by a few negative reviews - they don't reflect the superlative treatment that I receive CONSISTENTLY. I believe it's a natural tendency to leave reviews that are negative, blasting a business for the actions of an individual. That person may have had a bad day - we all do, right? That being said, I support businesses that deliver a level of excellence not because they have to in order to compete, but to do so because they wish to cultivate a working relationship with their clientele. That starts with an exemplary staff. Andy E. has such great desk side manners that it is worthy of being noted. I've had him call me to alert me to available appointments on a number of occasions and I had the privilege of speaking to him today. He makes the appointment in such an affable way, that it comes through over the phone. I can tell he wanted to facilitate an appointment most convenient to me to ensure the best possible outcome. Andy E. represents this company in an exceptional way - his positivity complements the business in a way it optimizes the whole experience. Pleasant, empathetic and engaging are qualities one doesn't learn, those qualities allow transcendance of negativity in a service oriented industry. Those qualities that are embodied by Andy are crucial. Any world wary individual who chooses to seek therapeutic measures to alleviate his or her stress brought on by the vagaries of life, are welcomed into the oasis of tranquility at Hand and Stone. Thule...member since 2018

I'm writing this review to share my experience as a former employee at Hand & Stone, which I…read morebelieve was marked by poor management, lack of security, and an unjust termination. I want to warn others about the practices I witnessed during my time there. one night shift i was closing and after i closed everything during the middle of the night,robbery occurred, and I had no idea at the time. The robber took around $400, and it wasn't until the next day that the opener saw the key still in the lock and noticed something was off. To make matters worse, the cameras "didn't work," or so I was told, and when I asked about the footage, I was told it would be available to HR. However, I never got to see anything. A couple of weeks later, I was called in for a meeting and was wrongfully accused of taking the money. They claimed they had footage of me taking it, but when I asked to see it, they kept saying they would "show me later." I never saw it, and ultimately, they just terminated me. To top it off, they threatened to involve the police, but I never received any report, and no further action was taken. It felt like they were simply looking for someone to blame, and I was the next in line, especially since others before me had been fired under similar circumstances. In addition to the unjust termination, my experience working there was less than ideal. There were constant complaints from customers about upcharges--something I also noticed during my time at the company. We were instructed to upcharge without clear explanations, which led to a lot of frustrated customers. Additionally, cancelling memberships was a nightmare. Only the manager could do it, and she would always come up with excuses to delay or avoid doing so, which added to the frustration of both the customers and employees. Overall, I do not recommend working at Hand & Stone, nor would I recommend it as a business for customers. They don't prioritize the well-being or fair treatment of their employees, and they seem more focused on finding ways to take money from customers rather than provide genuine service. If you're considering working there, or becoming a customer, my advice is to look elsewhere DO NOT EVER COME HERE!! THEY SCAM YOU TOO

Such Beautiful Babies. I feel in love and now have two little Maltese babies. They're very…read moreorganize, caring and they set the puppies on a great start by training them basic commands. I would highly recommend The Royal Furbabies!

Actually this is for the Centreville location that moved to Gainesville, VA. The nail techs use to…read morebe so much better, but the quality now has suffered. Now what use to be worth it to drive miles to just get a pedicure and manicure, is simply not anymore. "So disappointed..."... ~faithful customer

Best Salon ever!!!! When you walk in you are greeted with the lovely front desk ladies. They are…read morealways hardworking and kind. They never fail to make me smile and always set me up with great products and future appointments. The esthetician's (Mare and Ana) are amazing and so is Tara the nail tech. They all make me feel so relaxed and welcomed. You are truly treated like a queen at valon. Every facial I have had makes me feel beautiful and clean. Massages by Esther & Claudia are beyond five stars. The spa is beautiful and calming and I love treating myself monthly to spa services. I could get my hair done by anyone and truly be happy! Brady, Mel, Jiyon, Tina, And Kris are some of the stylist I've been with lately who have all made me look and feel my best. Lastly, the shampoo assistants are AMAZING!! The best shampoos with wam water and great massages So basically, I am in love with this place and everyone who works here. The owner is hardworking and truly wants the best for her clients.

A $100 cancelation policy (48 hr ) I love my hair styler…read morebut the salon charging $100 for a late cancellation and this happened to me giving them 24h notice. I just think it is insane. They need to be more flexible and as a customer I felt unappreciated and definitely won't go back. I guess it's time to look for another salon (ugh ... )

My massage appointment with Dino was amazing! The office was a little hard to find- my gps brought…read moreme to the vicinity then I drove past until I saw the office. Dino worked on muscles that I did not even understand that I had. He does a good job communicating and really knows his stuff. I wanted my muscles really released and not simply a relaxing surface level massage. I highly recommend Dino's Therapeutic Massage!

Dino is incredible! I did something to my shoulder a few weeks ago and while it was a bit painful…read moreat the time, I assumed it would go away. Not the case! A week or so after the "incident" the pain got so bad that wasn't able to lay down comfortably in any position, it hurt to breath (which Dino explained is due to the way all of our muscles are connected), and the final straw was me waking up in the middle of the night from the pain. Needless to say I was very grateful when he was able to see me the same day I called. We spent an hour on just my upper body and after getting out alll of the knots, he found the one big one on my side body that was causing a lot of the trouble. It was definitely a bit uncomfortable in the moment (a necessary evil lol), but I immediately felt relief when he was done, improved every day after, and am now feeling back to normal. Thank you sooo much Dino!! You are certainly an expert and I'll be back if I have any similar issues.

We visited Mystic Flow Wellness for the first time for a couples' massage and a few other things…read morefor a relaxing weekend. Booking an appointment over the phone was an easy process and she was very helpful with making sure that we get the services that we wanted. Upon arriving, we were seated in the lounge to relax and before the massage started, our masseuses asked us for our personal needs and gave us time and space to get ourselves situated. The whole experience was amazing! We felt so relaxed and rejuvenated after our spa sessions. The prices are reasonable for me. I would definitely love to go back!

Mystic Flow is an absolute gem. From the moment I walked in, the vibe was calm, warm, and genuinely…read moreinviting. The staff couldn't have been friendlier or more welcoming, which set the tone immediately. The float itself was beautiful, deeply peaceful, and exactly what my nervous system needed. On top of all that, the pricing is excellent for the experience you get. I'll definitely be a repeat visitor. Phaedra E.

I had a massage with Jason, and it was fabulous! He focused on all the areas where I was…read moreexperiencing pain, and I left feeling so much better. I honestly haven't had a massage this good in a very long time. I made a last-minute appointment because I was feeling particularly achy, and thankfully, they were able to accommodate me. The front desk staff was also very friendly and welcoming. The 1-hour massage-- 60 minutes for $80, and for the quality of the massage I received, it was absolutely worth it. I will definitely be back!

We scheduled an appt in advance as we're visiting the area for my Birthday weekend. Tina paid…read morethoughtful and skilled attention to my problem areas and put a lot of care and concern into one visit. She asked questions frequently to ensure I was comfortable -- pressure, room temperature, etc. I've had many massages in both larger chain establishments and with smaller boutique experts and this massage was top tier. I have ongoing tightness, headaches, and limited range of motion. Tina addressed all of my problems areas thoroughly and I am so thankful! This was my boyfriend's first massage and he had a great experience with Lili. We will be back and will recommend to my family in the area!