I had the worst experience of my life upon entering this store. I want to preface this review by stating it is not the store policy of me being unlicensed that has me vexed it was the treatment I received by the associate Kelly that was 1000% unacceptable. I entered the location on Saturday 9/16 WITH a licensed professional and my 14month old daughter. We were in the store for no more than 5-6 minutes and we both had eyes on my child so she was not running amuck unsupervised. I was approached by Kelly and was told to, "watch my child, so she does not wreck the entire store". To which I replied, "really she is going to wreck your whole store?". The conversation between her and I became heated after that point to say the least. Another associate (Panda) approached and I informed her of Kelly's comment and explained I found it unacceptable. Whilst conversing with the other associate Kelly continued to try and interject and make comments. I replied with a curse word, advising Kelly I was done speaking with her and wished to continue to speak with Panda. Kelly told me she was going to call the police on me and I replied to her, "go ahead". In an attempt to get away from Kelly, I asked Panda if we could please move to the front of the store so I could continue to explain the situation and request store management info. Kelly followed and continued to snicker, sneer, make faces at me, and accosted me throughout the entire store. Kelly asked Panda, if she was going to "boot us from the store" to which Panda replied "no". It was not until I was just about done getting as much info as I could to make a compliant was I asked "are you even a licensed professional" to which I replied, "I was not but that the other individual was". I was then told I really was not supposed to be in the store and there was a sign on the door. I apologized to Panda and informed I was unaware. It is also important to note, that I was NOT asked to leave before Kelly decided to involve law enforcement. However, regardless of me being licensed or unlicensed that comment was made to me BEFORE she even was aware of that, I am human and to approach a mother and attack a child is wholly unacceptable. It could have been handled with much more grace than her comment. I am a level headed person and do not get to the boiling point I did. Kelly antagonized the entire situation and it was handled very, very poorly. I sincerely hope something comes of this review. There was absolutely no reason for her to involve a civil servant in a customer service complaint. read more