The quality of care at Smile Ave Dental is always great, from the receptionists, to the hygienists,…read moreto the dentists. Bassant was the best hygienist! She was very pleasant and friendly.

My original review was 5 stars, these past couple of years, sale for additional services are too…read moreaggressive, too pushy. It feels that business grew but quality dropped. I will say hygienists are always excellent, its the administrative part that makes it uncomfortable.

OK...this will be a review of Dr Dyer, but also something people who need osseous surgery can refer…read moreto. The review will be ongoing since the osseous surgery needs to be done in stages, so review will be updated several times. Although I brush and floss, I developed gun disease and needed osseous surgery. Osseous surgery can be intimidating. That is because you have to cut the gums open to expose and work on the inflamed tissues and often damaged tooth root. It is not quite open heart surgery, but it is something that is still pretty serious and requires a lot of skill, especially since you will be awake the whole time. Having said that, don't worry too much, the procedure itself is not painful. The shots, of course sting and you will need several. Doc Dyer was quick and efficient. OK, so gums are cut open and doc Dyer is cleaning away and seems to be in the zone. I saw one reviewer claim that doc Dyer is not friendly. In my experience he was quite friendly during the initial visit, but yes was not particularly jovial during the actual work. But that is, IMO, because he is serious about the work he is doing. Your gums are cut open and he is down in your tooth root doing some pretty hard core work/scraping (he also had to re-build a damaged root) so you might not want Rodney Dangerfield type humor at that moment. Just my take. He did call to check up on me that night, I think it was about 20 minutes to 9, so that shows me he cares about you after the work day is over. I am sorry to say this, but IMO, a lot of health pros are in it only for the money (please see my review of Delight Dental) but doc Dyer did not have to call at night. Good sign. So the section was done and I went home. My meds were waiting for me at my local Pharmacy, no problem, but 2 hours later I was feeling no pain so I did not take anything. I probably should have because 2 hours later the gums started to hurt. I ended up taking 3-4 codeine. The next morning they really hurt and I took one and they still hurt so I took another. I was worried because you don't get a lot of codeine...but pretty soon the pain resided and here on day 2 I have some lower jaw soreness and moderate gum pain and might need a few more but I am pretty sure I am good. That is a pet peeve of mine, docs who underprescribe pain medication since they care more about their license than your pain (thank the opiod crisis and general greed). Another reviewer claims that doc Dyer under prescribed pain meds, but I am getting by with no problem on what he wrote. I am getting a little pain from eating but I have enough meds, so don't worry about that although YMMV. That wraps it up fo right now. I am a tough grader but have to go with a 5 for right now. We will see how things go when I get the rest of my work done.

I was looking for someone who could pull my daughter's teeth to prep for braces. She was so afraid…read morebut when I was doing my research I found his bio on his site to really stand out. He mentioned that he has wanted to be in this field since he was young. It runs in his family. AND he volunteers doing it for animals. Well the office is beautiful and his confidence was comforting. I told my daughter he really has a passion for this. The extractions went perfect and we still see him for progress visits. I recommend him and would use him myself if the time comes!

Zero stars. Very careless and unprofessional by every single person I have met here including and…read moreespecially the doctors. Nobody seems to be taking ownership. By FAR the worst dentist I have been to. This place should be shut down. Horrible experience, I would NOT take a child here. Look elsewhere. I had the same experience that many others reviewers mentioned with an over a 3 hour wait time for a scheduled procedure. My child has now been fasting for more than 15 hours, 5 hours more than necessary. Lack of communication and organization especially when it comes to a 4 year old. We have been planning this procedure for months and I was not given any information that it would be a wait time this long. I have done same procedures at other places without this issue. Everything before the procedure was very disorganized. The assistant talking to me as we speak sounds like she is half asleep and mumbling off. Has no idea what she is doing. Did not even know my name (I am the legal guardian). Did not have the right paper work (had someone else's) I would gladly pay another practice more for better quality service. Their "Patient Advocate" , Evelyn that replies to these reviews are just automated copy and paste. Not helpful. Most of these positive reviews are generated via paid agencies to boost their Google reviews. For a better representation of their actual reviews check Yelp (2.8/5) but even that is over inflated. Doctors Involved: King and and Lo Timeline: 8:30am: checked-in 9:30am: brought into room said it will be 45 min 10:30am: was told another 45 minutes 11:30am: was told another 10 minutes 12:15pm: procedure started Update: after the procedure they have the decency to call me asking me to pay for a consultation that never happened. See image below, where she corrects her self mid voicemail asking for payment and then realizing I had already paid it. Goes to show how disorganized they are. I would not trust my family at this place, let alone kids.

OK, I will start off by saying this place was extremely busy today. I had a long wait to be seen…read more The girls upfront are extremely friendly and "Maria" who did my teeth cleaning was Absolutely Amazing out of all the teeth cleanings I've had, she did the best... I felt frustrated coming in but between Maria the doctor and the smiling attitude upfront, I love this place!

This location is awesome. The customer service alone makes this a great experience, which is an…read moreaspect that all businesses should focus on. The receptionist greets you with extra "ooomph" and they always call you by your name the whole time which ... just makes a difference. When you are finally sitting in your chair, they continue to try and make you feel comfortable. You want snacks, water, wanna watch your favorite tv show? Want to listen to gangsta rap? The wait time here is zero to none as well. There is nothing worse than making an apportionment and still having to wait hours somewhere. This place sticks to their word. They really make you want to actually see the dentist. Who would have known. Thank you Mint Dentistry for changing the game!

There all pretty friendly and thats a plus, we all need that in our lives…read more The only thing I wish was, if we could have the same doctor when we come for our visits.

All they want is money money money! They don't care about their patients! Overcharge for basic…read moreservices. The dentist doesn't know what He's doing! The orthodontist runs in as if she's in a hurry and is soooo busy! They're always switching staff. Never going back to this office and never recommending them!

I have been going here for a few years and I can't be more happy with my new smile. Dr. S and her…read moreteam did an amazing job with my braces and I love my results. Now, Dr. G with complete the process to perfect everything. I highly recommend

Best place, always nice, helpfull and treated me like royalty, the Manager is great always willing…read moreto help. Recommend them highly. Going back next year.

I have been going to Spring Cypress Dental for 20 years! We love the staff here, especially Dr…read more Mogri and Mrs. Jay. Clean, trustworthy, and family-oriented dentist! ***Check Google reviews for more accurate reviews of this office (in my opinion)!

I am in my mid 30s I've been to I couldn't tell you how many dentists. None of them took the time…read moreto fully explain anything to me in a way that I can grasp like these people did they have fantastic personalities very kind never make you feel uncomfortable and when I got my cleaning done today this is the first time after getting a deep cleaning that the back of my teeth feel smooth I've been to so many dentist office where they say that they cleaned all the tartar off of your teeth but when there done your teeth feel rough. They did a fantastic job I didn't feel that it was about the paycheck. It was about education/care thank you.

If you want to waste 30-45 minutes of your appointment to listen to their dentist's sale pitch and…read morepressured upsales efforts then sign up. I wonder the type of dentists they have there because ours, instead of examine and care for us, she spent 90% of her time with us trying to scare and prssure us into spending thousands with them from deep clearning to bone loss therapist. We changed dentists right after the visit with them and so happy we did. Our new dentist didnt think any of their pressured "recommendations" are necessary

6.15.22 I have been coming here for a long time and the…read moreservice is wonderful. Finding a good dentist is hard but look no further. Tippit Cypress location is the way to go. From the ladies at the front desk, Alicia & Hedi, the wonderful new hygienist Sarah and the dentist, Dr. Castells. They take great care of you. There is a new dentist at Cypress as well, Dr. Ann Andrews. I have seen both of the dentist and it's hard to pick which one I like better. They are both great! If you are in need of a dentist give them a call today.

I LOVE this place so much that I took my kids from a pediatric dentist to this office…read more From the moment you call and speak to Alicia, you know that you called the right place. She's sweet, helpful and caring! The person that answers the phone is the first impression of a business and she sets the bar high! Meshkat is by far my favorite hygienist , she's so thorough and just a pleasure to be in her chair. I come every 4 months to get a cleaning and this last time I decided to get Zoom bleaching. My teeth were already pretty white, but now they're diamond optic white. I brought them a box of cupcakes, and the entire staff signed a thank you note that was mailed to me.

Completely Awesome Group, Dr Councill is the Best and he has a very professional, courteous and…read moreFriendly Staff. Simply the Best!!

Dr. Glass is very patient and excellent communicator. I have always been treated well by entire…read morestaff. Easy parking and clean facility.

I had an unfortunate incident where i cracked a crown. It happened on a Saturday and this location…read morewas able to get me in quick. It turned out veing a blessing in disguise. The entire team has been wonderful. I ended up having to get two teeth extracted then implants put in. I am 4 months into the process and i am very happy with how everything has gone.

I had an appointment with Dr. Qaba and she was amazing!! Super sweet, understanding and was very…read morehelpful. I will definitely be back!!