Great quality and super fast delivery!! All their strains are super the driver was really friendly…read moreand made me feel comfortable. Definitely recommend these guys!

5 stars all the way. Great products, fast response, fast delivery. Shout out to CJ for the on point…read moredelivery. Arrived at 4:20 PM on 4/20 for my 4/20 goodies. Good vibes! Thank you Lofi and CJ!

I never do these deliveries where today I finally did and I found Lofi. The website is super easy…read moreto order from and it came SUPER FAST! Was not expecting that fast which was awesome! My delivery person was named CJ and he was super nice. Definitely will do this again!

do not order from this facility! the delivery time is awful! they are awful and unreliable and…read morethe weed sucks

Simply put, this place is the best! Excellent customer service, they keep you posted on your…read moredelivery. Great, quality products and absolutely killer prices! Couldn't recommend highly enough!

I used to go to PCC down in Berkeley a few times a week. It was a hassle and it was expensive as…read morehell. I looked for a replacement and found these guys. Constantly updating menu, nice guys, good prices, nice range of products, Oz discounts etc! Super glad I found them.

Great service! Fast, professional and reliable. Always have a top shelf selection with no bad bud…read more Fresh, good brands and stored well.

Quick responses! Prompt delivery! I happened to miss the initial phone call that the driver was…read moreoutside, when I called back they were nice enough to turn back to my address! I will definitely order again from BayQueen.

Again a 5 Star review! If I could give them 10 I would!! Nicole is so personable and helpful. Her…read morecompassion is truly evident for my family's medical needs. I've checked around since my last review. BQ is one of the lower in pricing but on the high end of product and service. They are by far the best in the Bay. :-)

Oziel helped out yesterday! I was at work and decided to stop by since it was a 4 min drive!…read more It was my first time at this location & my ID had trouble scanning, I been at many other NUG locations and Oziel still tried to solve the problem. I think I ended up giving him the wrong phone# for my rewards. I felt horrible but he was very nice about it. Oziel ended up getting me my favorite prerolls ever! Pink Acai Mini Blunts by Stiiizy!!! I am never able to find them ANYWHERE & he made my day by even mentioning he had them. I told Oziel I had a budget of $40, but I wanted a Jeeter product. He recommended a single pre-roll(I have not smoked yet)! I ended up paying under $40, thank you to Oziel for helping me out yesterday at NUG in Alameda & S/O the shop for being stocked up w/ fire sh**! If I am ever in the area, I will come visit the shop & hope to see him again! P.S.: sorry if i misspelled your name!

I VISITED THIS LOCATION ON FRIDAY, JULY 3RD…read more This place is absolutely the WORST dispensary I have ever been to in California. Whoever the lady with pink hair is at the front should find another role that suits her disposition, customer service is not for her. She was rude, condescending and not helpful at all. I hope this was an off day for this location because there were so many issues inside and outside of the dispensary, it was unreal. 1. Security guard was on his phone until we walked up. Security looks at our identification and directs us to the lady with the pink hair. 2. There is cleaning equipment (shopvacs or cleaning machines?) in front of the concentrates case which made it difficult to look at the items. There were 2 cleaning people cleaning around the shelves and windows etc, we couldn't tell if they worked there or were a cleaning service until we asked if they could help us and was told they were not employees. 3. Pink hair, said she needed to make us profiles. She had my passport for quite sometime and DID NOT ENTER A PROFILE! 4. There were 3 budtenders behind the counter and one of them was on his phone. One of them was helping a customer, the other was standing there. No one approached us to see if we had questions or needed help. 4. The signage in the case was unclear and prompted questions. I stood in line, and the budtender was very nice. I asked my question then told him I was going back to the case to take a look at something else. I had another question, by now there were a few customers but the one bud tender was standing around on his phone. Pink hair had no customers. I approached her and asked if she could see if someone was available to help because I had a couple questions about items in the case. She told me I could "pop back in line" and someone would help me. The look on my face must have showed how I felt because I just stood in line and there was a budtender not helping anyone. I have never had this experience at any of the MANY dispensaries I have visited in this and other states. I asked if she could answer a question. She reluctantly came over. I asked about the signage, saying "last chance" I asked if these were expired or discounted items. She proceeded to tell me it was the last of the batches (which I understood) and some may be discounted but not like they used to be because "corporate says no" Very disrespectful of the company you work for to speak this way. At this point, I was still going to spend money here and went back to the line. I didn't get his name but he was tall with glasses and very pleasant. 5. There is a HUGE banner outside that says 30% off for first timers. I was a first timer. The bud tender asked if I had been to Nug before I said I THINK I may have gone to San Leandro years ago. He asked me to hold on and he checked something in the computer, he said I had no profile, I could go over to Pink hair and she could enter it. 6. I then went over to Pink hair who said I was not able to use the first time discount, I said I think I may have visited a location years ago but wasn't sure, (I have been to alot of storefronts. She said sorry, corporate wouldn't allow it. I then went back over to the budtender and told him she said no. His response was what, why? Pink hair begins yelling across the store (which has a handful of customers now that Corporate wasn't going to allow it) The budtender was very apologetic and appeared to confused by her behavior as well. 7. Let me stress the fact that I HAVE NO PROFILE ON FILE! At this point I decided to leave without purchasing, I was disrespected and belittled and would not be paying anyone to treat me this way. On the way out, Pink hair yells across the store "sorry, corporate won't allow it" Won't allow what, is my question??? I had no profile on file! To NUG management, please be aware of the way your staff treats customers. I just happened to stop in and check out the inventory at a new place on my drive home. YOU ARE NOT THE ONLY rodeo in town. With all the dispensaries in they Bay Area, you might want to tighten up! *A good review only goes so far most times, but a BAD REVIEW goes even further!*

Great customer service, prompt delivery by Kelly! Great…read moreproducts. Flexible and helpful! I will be ordering again soon!

I placed my first order with 831 on Tuesday. One of the items I ordered was missing, which I…read moreimmediately informed the driver, Derek, of. He told me that he would leave and come back with my missing item. So he left, then an hour later he called me on the phone to say that he couldn't help me, I would instead have to talk to somebody higher up in the company, and that higher up person would be calling me later. By Thursday, I had not yet heard back from anybody. I then contacted 831 again, this time via the browser-based messaging on their website. The person I spoke with over messenger took all my information, and again told me that somebody would be calling me. It is now Saturday, and I still haven't heard back from anybody. The level of unprofessionalism at 831 is mind boggling. They took my money, but never gave me what I paid for. I don't know if their employees are lying to me, or if the management is incompetent, but in either case, I won't be using their services again. Update: Two weeks after placing my original order, I got a text from a manager at 831. They apologized for taking so long to get back to me, but didn't offer me any explanation as to why they took so long. They told me that they would have the missing item delivered to me the next day. I texted them again in the morning to confirm, and they said they would get back to me. As of this update, that was three days ago. I still haven't heard back from them. I wish I could rate them less than one star.

Always solid and reasonably priced strain selection (indoor and outdoor). Great selection of brands…read moreand products. Helpful and friendly customer service. Their online portal allows medical users to easily upload their documentation for fast verification. Online ordering correctly removes exempt sales tax for them as well. Fast and hassle free deliveries. This has been one of my favorite delivery services for many years. Thank you Craft!

I've ordered from Craft twice now and have had a great experience. The delivery drivers come…read morestraight to my door and give me a call when they have questions trying to find my place. So far the staff has been extremely friendly and nice. For my first time ordering they did give me a few free items. I hope they expand the pre-roll selection, the options are limited. But the fact that they deliver and it's been super convenient to place an order and receive it within a reasonable amount of time it makes up for the lack of pre-roll selections.