Oziel helped out yesterday! I was at work and decided to stop by since it was a 4 min drive!…read more It was my first time at this location & my ID had trouble scanning, I been at many other NUG locations and Oziel still tried to solve the problem. I think I ended up giving him the wrong phone# for my rewards. I felt horrible but he was very nice about it. Oziel ended up getting me my favorite prerolls ever! Pink Acai Mini Blunts by Stiiizy!!! I am never able to find them ANYWHERE & he made my day by even mentioning he had them. I told Oziel I had a budget of $40, but I wanted a Jeeter product. He recommended a single pre-roll(I have not smoked yet)! I ended up paying under $40, thank you to Oziel for helping me out yesterday at NUG in Alameda & S/O the shop for being stocked up w/ fire sh**! If I am ever in the area, I will come visit the shop & hope to see him again! P.S.: sorry if i misspelled your name!

I VISITED THIS LOCATION ON FRIDAY, JULY 3RD…read more This place is absolutely the WORST dispensary I have ever been to in California. Whoever the lady with pink hair is at the front should find another role that suits her disposition, customer service is not for her. She was rude, condescending and not helpful at all. I hope this was an off day for this location because there were so many issues inside and outside of the dispensary, it was unreal. 1. Security guard was on his phone until we walked up. Security looks at our identification and directs us to the lady with the pink hair. 2. There is cleaning equipment (shopvacs or cleaning machines?) in front of the concentrates case which made it difficult to look at the items. There were 2 cleaning people cleaning around the shelves and windows etc, we couldn't tell if they worked there or were a cleaning service until we asked if they could help us and was told they were not employees. 3. Pink hair, said she needed to make us profiles. She had my passport for quite sometime and DID NOT ENTER A PROFILE! 4. There were 3 budtenders behind the counter and one of them was on his phone. One of them was helping a customer, the other was standing there. No one approached us to see if we had questions or needed help. 4. The signage in the case was unclear and prompted questions. I stood in line, and the budtender was very nice. I asked my question then told him I was going back to the case to take a look at something else. I had another question, by now there were a few customers but the one bud tender was standing around on his phone. Pink hair had no customers. I approached her and asked if she could see if someone was available to help because I had a couple questions about items in the case. She told me I could "pop back in line" and someone would help me. The look on my face must have showed how I felt because I just stood in line and there was a budtender not helping anyone. I have never had this experience at any of the MANY dispensaries I have visited in this and other states. I asked if she could answer a question. She reluctantly came over. I asked about the signage, saying "last chance" I asked if these were expired or discounted items. She proceeded to tell me it was the last of the batches (which I understood) and some may be discounted but not like they used to be because "corporate says no" Very disrespectful of the company you work for to speak this way. At this point, I was still going to spend money here and went back to the line. I didn't get his name but he was tall with glasses and very pleasant. 5. There is a HUGE banner outside that says 30% off for first timers. I was a first timer. The bud tender asked if I had been to Nug before I said I THINK I may have gone to San Leandro years ago. He asked me to hold on and he checked something in the computer, he said I had no profile, I could go over to Pink hair and she could enter it. 6. I then went over to Pink hair who said I was not able to use the first time discount, I said I think I may have visited a location years ago but wasn't sure, (I have been to alot of storefronts. She said sorry, corporate wouldn't allow it. I then went back over to the budtender and told him she said no. His response was what, why? Pink hair begins yelling across the store (which has a handful of customers now that Corporate wasn't going to allow it) The budtender was very apologetic and appeared to confused by her behavior as well. 7. Let me stress the fact that I HAVE NO PROFILE ON FILE! At this point I decided to leave without purchasing, I was disrespected and belittled and would not be paying anyone to treat me this way. On the way out, Pink hair yells across the store "sorry, corporate won't allow it" Won't allow what, is my question??? I had no profile on file! To NUG management, please be aware of the way your staff treats customers. I just happened to stop in and check out the inventory at a new place on my drive home. YOU ARE NOT THE ONLY rodeo in town. With all the dispensaries in they Bay Area, you might want to tighten up! *A good review only goes so far most times, but a BAD REVIEW goes even further!*

The Bud-tenders are kind and I love that they have an outdoor smoking area. I do think that the bud…read morehere is a little overpriced but overall what I purchased was high quality. Cash is preferred obviously, and if you go to dispensaries you know how charging a debit card goes, if you want to use a credit card a QR code is provided, you'll need to create an account and pay an extra fee. Location is prime. Street parking available. Overall solid Dispensary if you are in the area. Cheers, The Happy Hour Huntress

Since every month is Black history month let us celebrate this Black owned dispensary! Super…read morefriendly workers. We got cbd dog treats on demand! Frenchie approved! Great selection. I was there to shop for beverages and got a free one on a sale. I'm so glad this place is open. Two dispensaries near my house recently closed. Let's keep this one open for a long time.!

I always go here 'cause the WHOLE DAMN STAFF IS HELLA DOPE!! I'm always assisted by knowledgeable…read moreweed smokers who actually KNOW what their talking about!! WHich is honestly not good for me lol. Best place to get some premium Herbalage at a low price and not no cheap stuff either.

I came here for years buying the same thing and my most recent visit they were out of the wax cart…read morei usually get. I came here 2-3 times a week buying the same thing and i had to go back this time to do a return because the new cart i got leaked in my pocket. The asian girl was giving me a hard time wouldnt even let me pay the difference and get the one i wanted. Was pretty disappointed because after coming all these years tipping their staff every time i come and putting them on to my friends that they couldnt even let a small $30 slide. What drove me off the edge was when she claimed i was yelling and made me test the carts before i left to make sure i wouldnt come back and do it again like i do this all the time or something lmao... crazy and what if my tolerance was low and i got into a car accident while driving home. Like im fine off of what i did but imagine if they did that to someone else who had a low tolerance. It was already made up in my mind when they didnt want todo the exchange and i pay the difference but the ending was just icing on the cake. Trust me bro im not coming back you dont gotta worry my friend. Karma is real

best prices love that they have huge selection. this is the place for the best prices and good…read moreproducts

I love Smoakland! They have a huge selection at reasonable prices! The combo deals are the best!!…read moreShout out to Skylar who delivered to me and was patient with my barking dogs and bad wifi, too! I also love the little penny gifts. I enjoy the bag of shake for rolling joints faster! It's my new favorite. I really enjoy the AIO's as well! My only issue is that when you sign up, their system *requires* you state your gender. I don't like it at all and it almost kept me from signing up. I wish there was a store front!

I love this location!! it's the best location out of all the nugs in my opinion…read moreThey always have good music playing and my favorite bud tenders Sierra and Nina are really nice and helpful whenever i come in the mornings. They always recommend good products to me. and they do have affordable products.

Great selection & value at this location. Cool chill atmosphere, with friendly staff.read more

This is my first review on M&J. F$$$ with them. They on time, responsive and show prices WITH tax…read more (Take note bento, mint etc...) I want to know up front my cost. Don't bait me with homegrown $99 specials. Growers don't sell to the public. Rant over! Hit Mary and Joe. Prices are what you see and they deliver quickly. I'm a 42 yo college student and deals is what I need. They got'em. Hit em. Real. You will be back. I'm going to be. As a matter of fact.... MJ, I'll be ordering shortly! Peace!

The TL;DR version: It's like Door Dash, but BETTER! Because my deliverer was professional, my order…read morewas accurate, and my delivery actually arrived! (I had a Door Dash issue before, grr.) This was my first time purchasing from a delivery-only dispensary; generally I prefer to go to a physical location. But I was browsing Weedmaps and found Mary And Joe. They are authorized brand carriers and their selection looked amazing, with a larger selection of edibles than I usually find at my regular brick'n'mortar. Placing my order was super easy and I was impressed with all the order updates that were sent to my phone. I placed my order at 4:30 pm. There were 8 orders ahead of me (they told me this when I placed my order). My delivery showed up at around 8:30. I'm not sure if that's a long time or not, but seemed reasonable to me. Keep in mind, we are under Covid-19 rules, and the website warned that processing may take longer than usual. I got phone notifications as they got closer to my home, just like with Amazon. The driver was professional, and payment was easily made through Venmo. (Note: don't forget to pay them! I'm so used to ordering and paying for stuff online that I totally forgot. But we ironed it out-- the delivery guy called me after I'd already gone into my house and I was able to go back out and pay. Doh! Rookie move on my part!) BTW, they don't take credit cards. Packaging of my order was superb. My four items came in a plain white resealable bag, specially designed to preserve freshness. Product itself is as advertised on the website. I only got edibles, but so far, they are working as expected. I got the plum Hi-Cubes to help with pain from a pinched nerve. This definitely helped ease the pain and discomfort, but I was also restless, like my mind wanted to go out and do something but my body was happily relaxed. Maybe it was just the newfound sense of painlessness. One thing that would make this even better: I do wish they send an email with my order confirmation/details. Based on my first time experience, I would definitely order from Mary And Joe again.

The service - excellent, friendly , welcoming. The products - varied, many from Oakland or Bay…read moreArea. The prices - the best in town. I have shopped around for a regular dispensary and this is it for me. Highly recommend.

To avoid the worst vibes do not go to Ava as a bud tender I was rushed an absolutely did not feel…read morewelcomed i do not know if she was having a bad day but they must do better at getting qualified people for such industry. It was my first time at dispensary and my last! Peace and Blessings

I would like to thank Samantha for her suggestions today on the product that I received, I am very…read morepleased. I would also like to thank Brandon my driver for his help also. I would recommend this service to friends and family.

Customer service was awesome! Charles was very knowledgeable and answered all my questions…read more Delivery wad fast and quick! And they had a very broad selection everything from affordable to high end selections at a great price. Would definitely recommend!