Daughter and I walked in! Always greeted so warmly by the security guard and lady at the front. I always feel safe bc security is walking around all the time. Building is secured. Second time here. BC last month How High movie was Hilarious. And for one of the owners to come to Movie night was a vibe! My mother nor myself smoke. But, I wish I did bc the vibe at the movies was vibing. We had popcorn delicious hot dogs. And the goodie bag! My daughter said was worth $200! We paid $25 for all of this. So this month May 8,2926 you better get your ticket. We did! The movie is Pineapple Express! I know a goodie bag will be given. $25 for a car full of people! Just keep in mind only one goodie bag per $25! And one hot dog per ticket. So, we each got ours one ticket. Nice cool chilled vibe. read more

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Easy free parking, budtenders that don't judge you for asking questions, a very organized ID check and managed line throughout the store, and a wide variety of choices (including edibles, drinks, etc) - something for everyone whether it's a big part of your lifestyle or you're just curious. I have never tried ordering online so I can't speak to that. Decent prices, lots of discounts (BOGO, 20% off, etc) around the holidays (pretty good sale for Valentine's this past weekend), free and easy parking in the back. Only con is that it can get super busy even in the late evenings so expect to wait! read more

This used to be my go to spot since it's nearby and I haven't had any real issues beyond sometimes you can be waiting in line for a while. But the last time I went left a bad taste in my mouth and it's been probably a few months since I've been. The budtender that helped me was so apathetic lmao. Firstly I came up to her register and she was chatting to her coworker for a cool minute while I was standing in front of her but whatever that's not a big deal. I noticed that there was a promotion going on that if I spent a certain amount I would get a free preroll, and I was a solid $10+ above the amount. After she rung me up and closed me out I asked about the promotion and she said it's only before tax, which I completely get but wished it said(maybe it did and I didn't notice). I asked her how much was I short by and literally it was like 8 cents short like cmon lol. But then I was like ok, what's the cheapest preroll you have obviously insinuating that I wanted to add it to my previous order amount. So I bought it and was waiting on that free roll but she didn't say anything so I asked. She then told me since it was two different transactions it doesn't count?? Like I'm still here why else would I purchase another item. But all she did was just give me a blank look, no offer to help or anything. Like I was obviously trying to hit that amount goal so I wish she was more helpful in explaining or told me beforehand it wouldn't add to the previous purchase. Lowkey almost wanted to just refund the whole entire order but I had to go to work and just decided to cut my loss. I have almost never had a bad experience in any of the dispos I have visited but this one definitely rubbed me the wrong way enough to the point I don't think I would return. Which sucks since it's close by, but the feeling of being swindled and having my time wasted isn't worth the distance for me. read more

I waited 40 minutes this time only one bud tender. Super long lines. Don't go here is a waste of time. They should pay me for waiting in line like it's the DMV . At least 10 people left the line . Losing money must be nice read more

NUG Wellness - 30 minute wait times - Cannabis Dispensaries Near Me - San Leandro, California

I think it's high time I write this review. Before this place was an idea, in a time where you could have your freedom taken away just for possessing 1 joint. W T F. That's right. Smoke pot, go to jail, if you got caught. Pretty hard core. Your "connection"? Yeah, he had 1 kind of weed. That was it. If you were lucky, your bag wasn't loaded with stems and seeds. Quality? OMG NO! Dirt weed had no flavor, and up to 1/3 or even more was stems and seeds. $10 for a "lid" that could weigh any amount. And now we have NUG! After all the years of B.S. a California citizen over 21 can go inside this store and buy a joint, 1/8 ounce, of quality ranges from good to great. I know lots of people who prefer to eat gummies or cookies, candies, may even have sugar free. They sell refrigerated product. Not exactly sure about those. There are new ways to smoke and they have all the variety of options at what I consider reasonable prices. The store itself looks very nice and is staffed by very knowledgeable people who know what they're dealing. Friendly, like you would want. I have had a positive experience every single time I come here. And why not? My shit's on sale on Wednesday, I use the slick ass app, so that when I go to the store, I'm in the pick up line, making quick work of my "score" LMAO. Still pinching myself. In and out pdq! If you've never been to a shop of this sort, I would HIGHLY recommend you check out NUG. I've seen a bunch of shops but this one is my favorite, by far. Check the website for other locations and everyday is a sale on one brand or other products, up to 30% discounts! read more

This is my second time visiting this location, and I wanted to share my experience. I typically order online from the Alameda store, where my orders--usually just one item--are prepared in under 10 minutes. However, during this visit, I was informed that it would take approximately 45 minutes to prepare a single-item order. This was surprising and inconsistent with the level of service I have received at other locations, especially considering that there appeared to be more staff available at this store. read more

Love the place but there's always a long line and 1-2 budtenders.. when comes down to paying the tap/debit is never working and is very inconvenient read more

So we went to the drive-in on Saturday and it was really fun but I just wish they would get a decent movie out of all the movies in the world they picked' how high' how high were they anyways they need a better movie but besides that it was a blast read more

I came into NUG on 1 August shopping for flower and I was looking for a top shelf that I was on sale that day. Angelena recommended something that is out of my usual scope, but she recommended Clayborne companies, apples and bananas classic cuts strain and I have been so impressed by it that I called today to let them know she had done an outstanding job with recommending me to the strain. I'm so happy and pleased. I will be buying it again. read more

NUG Wellness - Container of strain I purchased - Cannabis Dispensaries Near Me - San Leandro, California

Super busy dispensary especially towards closing time but as long as you're in the line by closing you're good to come in. Or atleast that's what happened for me the store front is super bright and clean. They had many deals, be sure to know what you want before they call you up. The budtender was super nice tho! I came by here to pick up for the bf and I know his preference but idk the brands so I let the guy know what the preference and he got me the best matched and my bf enjoyed it! read more

i love that they have easy free parking but the workers are snobby and the chick who always is at the front desk is really rude. plz check the workers they always give attitude for no reason. read more

Usually the people working here are really nice. However, the last time I came in this shorter guy, dark hair, "helped" me out. He was immediately rude, and when I asked for a recommendation or something he liked, he asked if I even looked online to see what they had. Did bro even know he works customer service? He was dramatic, sighing about having to do his job, acted like it was a chore to walk 2 feet away to look at the inventory, and just made me feel uncomfortable in a place I usually feel pretty chill. Then as soon as I left and he was checking out for a guy after me, he acted totally normal! Guess it was because I'm a woman he has to look up to? And after, I didn't even get the "review your budtender" text, probably because he knew I'd be able to give him a personally bad review. read more

I've been coming here for a while and I'm never had any issues. I went in the other day and the guy with the blonde hair, and I believe he has glasses on. Was so rude. He was more worried about me. Tipping him, then even saying hello to me.. like you complain about the same person and they don't do anything, so why even bother going to this location keep your rude Ass employees. read more

This review is for anyone who is new to CBD, THC products. The places is very clean and bright and has a welcoming vibe. The staff is extremely knowledgeable and professional. They take their time explaining options for potency, effect, use, and price. It has free parking, although it is a little wonky, hard to maneuver. Prices are varied and seem good. read more

Service is good, have good selection and flavors to choose from. My mom really likes the gelato stuff. Stuff is high quality and would recommend read more

I come to this dispo every time, and I always order before going in the store and never have they ever had a problem with it. But I went today 16 of November and this girl was completely rude, told me she couldn't give me my order. And made me make the whole line again, I was inside the store for 45 min. this is unacceptable specially when they always do it. Laziness?? Mm IDK.. if I could rate them a 0 start I would. read more

Excellent quality excellent prices, excellent attitude! Thank you so much. Too bad you weren't on the other side of the bay.

My guy Taylor S made an absolutely seamless experience and has me experimenting with all new brands that I'm excited to try. Really knows the science behind everything and made this a 10 out of 10 experience. Highly recommend! read more

Girl at the front desk was rude. Light skin with short blonde streaks in her hair. I haven't came here in like 3-4 years maybe. Only one trip and it was years ago. I walked in without remembering the process of being checked in or if they still had my info on file. Security was cool, exchanged head nods. But the girl at the front was on the phone so I respectfully waited for her to do her thing, Few seconds pass and she just kinda snaps, points up and just says "put your ID" out of annoyed impatience, pointing at the card verifier. Could've made eye contact and waved, pointed at the verifier or pretty much anything except just being rude. I told her I never been here, just trying to hint that I didn't get how it works, Usually a "hello, welcome. Do you have your ID?" Something proper like that? I also checked the website prior and knew what I was gonna get, I know what good service looks like, i just wanted to come in and check them out. i've worked in the cannabis industry for 7 years, vending, distribution, budtending. I just know that's not how you check someone in. She looks at her computer and tried to tell me I've been there "plenty of times." She said I was there 5 times, which I know I wasn't. She starts naming random dates because I asked about it.. Then she goes "you need to stop smoking" and starts laughing. which really threw me off because she was giving me this weird "I'm right, you're wrong and stupid" type of tone. Real fake. Just rude. Nobody gives good service anymore from people. So I waited in line thinking about how she was trying to act that way with me. And once I got up there to order, I asked the budtender, cool white dude (I didn't remember any names sorry) he was pretty chill. And he told me I was only there once and made one single purchase. I said thanks for telling me, and I bought my half ounce, When I walked back to the desk, there was a different lady there with glasses, dark hair, alittle older than the other girl. I asked the lady the same question, she says I wasn't there five times. I told her what the budtender told me, The lady said something about an online order, which I immediately said nah, That's definitely not right, because again, I never ordered online, i was only there once. So i was just lost and curious as to why she tried to talk to me like that, being rude about it. She comes back right away when I'm talking to the other lady, the lady is still lookin up my history, The girl was talking fast and not really addressing what I'm asking. She says "who's lying, who's lying" i said "you are." And after all that I try to clue her in that she shouldn't have been acting like that, she gives me this patronizing "sorry I hurt your feelings" which was even more rude because first of all, you're just acting like an untruthful entitled brat. That whole thing was stupid, trying to be that way with me from the jump. Inattentive, sociopathc type of brat energy which is annoying to deal with. She came off as someone who just isn't good at interacting with people it seemed like. And like I said, I've been in the industry, I've been apart of several cannabis cups, two cannabis clubs, Helped and interacted with hundreds of people, all walks of life. I'm very familiar with people in the industry, all different cases of health and personalities, that was some crappy service, crappy energy. And that type of service is not helpful for your business either. Do your job better. read more

Came in on my bday and Bud tender Darius said he'd hook me up w something but tried to give himself a 20$ tip on my card then acted weird when I said I'll do cash n gave him 5$ instead read more

Poorly Managed!!!! Had a line going out the door and (2) people were hanging merch behind the counter! Let someone cut the same long line with a walker meanwhile NOBODY was waiting in the mobile app line!!! Customer Service is a thing of the past!!! I walked out!! read more

The online ordering website is a bit of a nightmare to use, and they don't let you know when the order is ready for pickup so you just have to kind of show up. Delivery has had issues the past 2 times I ordered. They don't update the menu enough when things are out of stock and call me and cancel my order and make me reorder with what's actually in stock. This has happened twice for me with delivery and it is super annoying, not going to reorder this time. Sorry guys but you need to improve your online and delivery systems. The store itself is super nice, a good vibe with variety and cool budtenders. Need to improve the online features please. read more

There can a super long line, but that can depend on the time of day but that depends on time of day

So this club is really a hit or miss. I use to come all the time a couple years ago but had a bad interaction with a disposable and their return policy so I decided to just go to lemmonade for now on. Well the other day I decided to get a delivery from nug cuz they had some good sales going and I'm not gunna lie that delivery went super smooth it got delivered within the hour of placing it. So I decided to do another delivery order a couple days later and maaaan what the hell. I placed the order when they opened so it would be one of the firsts to be processed and sent out for delivery but boy I was wrong. Placed it at 9am and figured it would be delivered no later then 11am . Well 11am rolls by with no text no nothing regarding the delivery and it's still suck in awaiting processing so I called the store to get an update. The lady says it's getting packed up right now and will be dispatched shortly so I said great thank you and hung up. 1pm rolls by with still no update whatsoever so I called again and the lady now tells me there are 6 deliveries ahead of me and I won't get it until around 3pm. Had there been some sort of damn communication about their only being one driver I would have went to get it myself loooong time ago. I could have went there and back 4 times to pick it up in the 4 hours it took just to get an update on the order. I get that you have one driver but it is not ok to just leave everyone in limbo wondering what's going on with their order customer service is non existent here. So I had to leave for the day so I had to cancel it and what do you know it gets marked as completed around 6:54pm yesterday and today I woke up and realized I still got charged for something I never got. Called to ask for either my refund or the products and was told I can't come get the products and a manger needs to approve the refund and then it will take 3-5 business days to be refunded. Had you guys just canceled the order when I said to cancel it INSTEAD OF MARKING IT AS COMPLETED it would have never charged me. I used/worked with stronghold for years I know how it works. Once I find where to get some west coast cure carts the same price as here I'm never ever coming back to this club, waaaay better ones surrounding it. read more

NUG Wellness - Order placed at 9am when they opened, - Cannabis Dispensaries Near Me - San Leandro, California

I was discriminated against by their staff. The lady had green hair at the time and the manager apologized profusely for her, but it wasn't enough because nothing was done. Won't be back. Do better. read more

They Never have you order and they never bother to call you or cancel your order just make you waste time and gas do not recommend at all waste of time and money my 4th order not having it also the cashier are rude you ask to speak to some higher then them and they get offended I have got better services at lemonade read more

Been here a number of times and they honestly never disappoint! First of all, they have a great selection of items from flower, carts, edibles, drinks and more. They have great deals and if you order online you get a small discount They have plenty of parking in the back and several bud tenders to assist your shopping:) I appreciate how organized and professional they have been at this location, I will definitely be returning and I recommend it to anyone! read more

NUG Wellness - First time trying the Jeeter disposables - Cannabis Dispensaries Near Me - San Leandro, California

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I frequent this site almost everyday and ask what is on special for the product I want and I am always met with zero problems. They find me 1 or 2 options and I choose one and pay and move on with my day. The only person I have a problem with is the short lil guy with the Napoleon complex. He gives me attitude every time even though I am a regular tipper. Im not sure I should go back to a store that has people with his attitude working there. Bums me out every time. Lame. read more

Amazing service even when it's busy! Great staff that always helps if i have questions! I went in a few weeks ago and bought a pod thinking it was a dispo and Darius helped me out big time. I went back into buy a battery for it and he was able to pull one for the back free of charge! Also randomly, I'm glad there's an actual parking lot that doesn't feel like a death trap to get out of. The selection is huge and I can always go in and know i'll leave with something good with a fair price tag. read more

Whack, whack, whack this is the second time that I've placed an order online order and when I arrive, the product that I ordered is not what I received? Literally looked up a zip of astronauts flower. I've got medical issues so anything under 30% THC does not help me. I saw that they had one at 31.5% for a great price so I placed my order get into my car drive over the bridge all the way to San Leandro for them to tell me that the strain that I ordered is 24% when clearly I showed them what I ordered online said 31%, it's happened multiple times and the manager did not offer me anything saying that they took away his privileges to discount. not a discount not an I'm sorry not anything just here's another one that's not going to work for you and took my money. I'm highly upset and won't be back. Now I'm gonna go to another club and buy a whole other zip and mix it with this crap. read more

NUG Wellness - Online Order - Cannabis Dispensaries Near Me - San Leandro, California

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Everyone's cool AF here and the products are fire. They are consistent and honest about their products with little to no fluff. I've been frequenting this dispensary since they opened and I've never had any issues with customer service or products. They have a variety of products from flowers, edibles, ointments, hash, drinks and more. The staff is there to answer questions, and take your order when you're ready. I appreciate that the staff isn't overbearing here and let you look around in peace and curiosity as you please. They can tell you everything there is to know about the products, including flavor, aroma, and the effects/dosage of the products. They offer Veteran/Senior discounts in addition to having early bird sales, and daily's sales on a regular basis. The prices vary from "high to low" just like the products, overall there is something for everyone at every price range here. Do we cheers, or Dab on it :) read more

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I have been a customer for a long time but I wanted to leave a review for the most recent experience I had. I did an online order and when I came to pick up one item was canceled. Well Kyle, the person working the counter went above and beyond to find the item I wanted. Turns out there was one hiding and he found it for me! I was so grateful he was willing to help find a replacement but to come back with the item I had originally ordered, I was ecstatic! I really appreciate his professionalism and eagerness to make a disheartening situation better for me. read more

Ask for the house products. They run discounts every day. Unbeatable value, relative to the other area offerings

Love this place! The people, the atmosphere, and the product selection are all top notch quality. I hit up this spot at least twice a week. First time leaving a review because I was blown away by their 420 specials this year. Best dispensary in the Bay! read more

NUG Wellness - 420 pick up - Cannabis Dispensaries Near Me - San Leandro, California

Very kind, friendly, and helpful staff. They have good deals from time to time. I went back in for the same thing but it was out and not discounted anymore so check in with for sales. Overall good vibes and wide variety of products. It's always lots of people inside :) read more

After exploring numerous cannabis clubs in San Leandro, we've found our favorite: NUG Wellness. Although it's smaller compared to others, their variety and pricing are unmatched. What really sets them apart is their staff -- always friendly, extremely knowledgeable, and exceptionally good at offering recommendations. read more

Ordered online and they made me wait outside and hung up on me. Not professional at all.

Most amazing employees are here super friendly kind and understanding they are the best GOD bless them so much will definitely be back thanks to You all GOD bless You all read more

Who doesn't like a good dispensary? Straight to the point: Tons of parking in the lot and the street if anything. It can get BUSY for ordering inside SOMETIMES depending when you go, the line is out the door, so I recommend placing an order online and doing an online pickup! Quick and easy and they allow you to pay online as well. BUT if you cant make it inside they DELIVER! They do free delivery if you spend $100 or more . This dispensary is calm and straight forward , some dispensary i been to are chaotic and confusing . Nug has clear displays with prices and a huge selection for edibles, carts, flower. They always have deals and specials going on ! Staff is super quick and friendly ! Pretty clean in there as well and doesn't look sketchy. If you are ordering in person just select what you want and tell the people at the register and they will get you all set up. They are always slapping music on their good speakers so its always a vibe in there unlike those super quite and awkward dispensaries. read more

I work with the Disabled client and went there and they're very professional and really focus on safety Customer service employee plus security will pretty good What's your is read more