I love this location!! it's the best location out of all the nugs in my opinion…read moreThey always have good music playing and my favorite bud tenders Sierra and Nina are really nice and helpful whenever i come in the mornings. They always recommend good products to me. and they do have affordable products.

Great selection & value at this location. Cool chill atmosphere, with friendly staff.read more

Oziel helped out yesterday! I was at work and decided to stop by since it was a 4 min drive!…read more It was my first time at this location & my ID had trouble scanning, I been at many other NUG locations and Oziel still tried to solve the problem. I think I ended up giving him the wrong phone# for my rewards. I felt horrible but he was very nice about it. Oziel ended up getting me my favorite prerolls ever! Pink Acai Mini Blunts by Stiiizy!!! I am never able to find them ANYWHERE & he made my day by even mentioning he had them. I told Oziel I had a budget of $40, but I wanted a Jeeter product. He recommended a single pre-roll(I have not smoked yet)! I ended up paying under $40, thank you to Oziel for helping me out yesterday at NUG in Alameda & S/O the shop for being stocked up w/ fire sh**! If I am ever in the area, I will come visit the shop & hope to see him again! P.S.: sorry if i misspelled your name!

I VISITED THIS LOCATION ON FRIDAY, JULY 3RD…read more This place is absolutely the WORST dispensary I have ever been to in California. Whoever the lady with pink hair is at the front should find another role that suits her disposition, customer service is not for her. She was rude, condescending and not helpful at all. I hope this was an off day for this location because there were so many issues inside and outside of the dispensary, it was unreal. 1. Security guard was on his phone until we walked up. Security looks at our identification and directs us to the lady with the pink hair. 2. There is cleaning equipment (shopvacs or cleaning machines?) in front of the concentrates case which made it difficult to look at the items. There were 2 cleaning people cleaning around the shelves and windows etc, we couldn't tell if they worked there or were a cleaning service until we asked if they could help us and was told they were not employees. 3. Pink hair, said she needed to make us profiles. She had my passport for quite sometime and DID NOT ENTER A PROFILE! 4. There were 3 budtenders behind the counter and one of them was on his phone. One of them was helping a customer, the other was standing there. No one approached us to see if we had questions or needed help. 4. The signage in the case was unclear and prompted questions. I stood in line, and the budtender was very nice. I asked my question then told him I was going back to the case to take a look at something else. I had another question, by now there were a few customers but the one bud tender was standing around on his phone. Pink hair had no customers. I approached her and asked if she could see if someone was available to help because I had a couple questions about items in the case. She told me I could "pop back in line" and someone would help me. The look on my face must have showed how I felt because I just stood in line and there was a budtender not helping anyone. I have never had this experience at any of the MANY dispensaries I have visited in this and other states. I asked if she could answer a question. She reluctantly came over. I asked about the signage, saying "last chance" I asked if these were expired or discounted items. She proceeded to tell me it was the last of the batches (which I understood) and some may be discounted but not like they used to be because "corporate says no" Very disrespectful of the company you work for to speak this way. At this point, I was still going to spend money here and went back to the line. I didn't get his name but he was tall with glasses and very pleasant. 5. There is a HUGE banner outside that says 30% off for first timers. I was a first timer. The bud tender asked if I had been to Nug before I said I THINK I may have gone to San Leandro years ago. He asked me to hold on and he checked something in the computer, he said I had no profile, I could go over to Pink hair and she could enter it. 6. I then went over to Pink hair who said I was not able to use the first time discount, I said I think I may have visited a location years ago but wasn't sure, (I have been to alot of storefronts. She said sorry, corporate wouldn't allow it. I then went back over to the budtender and told him she said no. His response was what, why? Pink hair begins yelling across the store (which has a handful of customers now that Corporate wasn't going to allow it) The budtender was very apologetic and appeared to confused by her behavior as well. 7. Let me stress the fact that I HAVE NO PROFILE ON FILE! At this point I decided to leave without purchasing, I was disrespected and belittled and would not be paying anyone to treat me this way. On the way out, Pink hair yells across the store "sorry, corporate won't allow it" Won't allow what, is my question??? I had no profile on file! To NUG management, please be aware of the way your staff treats customers. I just happened to stop in and check out the inventory at a new place on my drive home. YOU ARE NOT THE ONLY rodeo in town. With all the dispensaries in they Bay Area, you might want to tighten up! *A good review only goes so far most times, but a BAD REVIEW goes even further!*

It's reopened and nice now not all skank like before. They carry better brands too…read more I saw an advertisement saying they were opening again in ... 2 weeks, 2 months? It's been both tho.

Not sure what's going on. I placed an online order over 4 hours ago and nothing happened. The…read morestatus is stuck on "Your order is being prepared." since 3:45pm. Never had an online order take that long at any dispensary. That's crazy. The estimated time said 25-35 minutes. I can understand their 40% off weekend sale can take an hour or two to process an order. If you don't have what I ordered, then just cancel my order instead of leaving it pending. I wasn't even ordering anything crazy. Just a couple eighths and a tin of Camino gummies. Tried to call, went straight to voicemail. They're open for another hour. For now, I'm giving up on ever picking up my order. LOL. I'll stick to Nug, my usual spot. There's too many options in a 10 minute radius for flaky dispensaries to exist. Bummer, I guess that deal going on was too good to be true (even though it barely comes out cheaper than other competitors). Man, I just wanted to try out a new spot. I'm not heading over there just to see if my order is ready in case it isn't and just move on. Not a good first impression.

They are the best smoke shop in the area. I've been going there for a long time never once I had…read moreany problems always quality stuff.

Service- Excellent every time I have been to the store!…read moreSelection- If they don't have what I am looking for, they will order it for me. Most of the time, they are able to find things other stores can't! Value- They are competitive with any store in the Bay Area!

Great buisness The workers have great customer service they usually have what you need and They…read morewill not disappoint you if you haven't already go check them out

Best service got everything you need for the lowest prices every thing is lower then anything in…read moreany other smoke shop bongs drinks foods clothes everything over any smokes got all your needs literally love them especially how they make you feel like family invite you like they own grate people grate owner beautifully ran

Stiiizy made my 420 yesterday the worst 420 ever!!! They…read morewere not ready for 420 rush and totally screwed up my order yesterday and Raj on the phone made things worse!! I ended up with less than half my order and they didn't let me know till 3:30pm on 420!! Order was placed in the morning - __cked up my day! I used to be a loyal Stiiizy customer - no more!

I love this store! It's clean and bright and the staff is great and so knowledgeable. I'm…read morevisiting from out of town and the parking was also so easy! It's always a joy to visit Stizzy!

Absolute best smoke shop in the Bay Area, I drive pretty far to come here but it's well worth it. I…read morepass about 10 other shops just to get to this one. Staff is super cool and priced well.

Went in there to try and buy a specific vape, I was told they didn't have it, then I asked what…read moreother vapes they had and they said they no vapes at all !!! What type of smoke shop doesn't carry any vapes at all ! On top of that I wanted a drink , but there was a sign saying the fridge was not working ! I wasted half of my lunch going to this dump of a place , ridiculous

I love Smoakland! They have a huge selection at reasonable prices! The combo deals are the best!!…read moreShout out to Skylar who delivered to me and was patient with my barking dogs and bad wifi, too! I also love the little penny gifts. I enjoy the bag of shake for rolling joints faster! It's my new favorite. I really enjoy the AIO's as well! My only issue is that when you sign up, their system *requires* you state your gender. I don't like it at all and it almost kept me from signing up. I wish there was a store front!

Love ordering from smoakland drivers are prompt and follow instructions good deals good weedread more