They have some great deals on products. I wouldn't buy cookies but they have baba ku which is…read morephenomenal . I did an online order and picked it up with excellent customer service from the budtenders and security. They engaged in conversation with me and were quick to pack my order. I'll definitely be back. And oh they don't charge for card on pre orders. Thanks again... coming from the industry it's great to see dispensaries that operate like this one .

not too trust worthy my cashback said $9.50 this man handed me 4.75. I ask somebody else she gonna…read moresay go back and ask obviously if that's what he's doing. I'm not gonna go back and ask. I just won't be coming back.

Reasonable prices that include taxes, not the funny extra charges of other dispensaries. Small…read moreoperation.

Such friendly and helpful staff! Finding a spot to park is…read morea bit of a challenge right now, tho....

These guys are the best. Fast and affordable, quality medicine. I won't call anyone else. Seriously!read more

I can't say enough how amazing my experience has been with HerbNJoy! Every time I order from them…read moreit's been easy, superb communication, and the friendliest people. Thank you!

Ordered a few times fast delivery but the stupid fees, they nickel and dime you. 5 bucks to pay…read morethem? They choose the tip starting at 22 bucks for my order, you can't choose a different amount. I'm not tipping 22 bucks for a 2 mile delivery. I was going to give 10 bucks but I had to choose no tip. Felt sorry for the delivery guy. Anyway stop with the annoying fees California already rapes the consumer with taxes.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

I made an order online and the process was super simple. No hassle or extensive sign up…read morerequirements to place an order. You can choose a preferred delivery window to align with your availability as well. Once I placed my order, a few verifications steps were received via. Communication from the driver was not complicated & he was really friendly/patient while figuring out where my unit was. In Store: Really solid and well staffed location with huge parking lot and anyone that you get paired with to help you finalize your selection is well-versed and understands how to pair your specific preferences together. Love stopping by, and then definitely hook you up.

Great space, clean environment, good selection with friendly staff…read more Has been a regular spot for a while. Keep up the good work!

This has been my default dispensary living in Oakland. Staff is always friendly. They have a large…read morevariety of plants and disposables, decent edible options and pretty solid prices. The parking lot is pretty small. The staff is very helpful and knowledgeable. I'm always in & out. I leave very satisfied and always with more than I intended to get lol. Great customer service. Line usually moves pretty quickly every time I come. I do have to say.. they've got some competition with High Times up the street. Since they opened i'm leaning a little more towards them. But I'll always have time to come to here!

Being a certified yapper, I had a lot of questions about products. Logan answered all my questions…read moreand concerns! Super informative plus the products they recommended have all been a hit. 10/10 come here for the great selection and for people who really know what they're talking about.

My first visit the woman that helped us was really helpful let us know the deals and was super…read morefriendly and gave our 2nd visit 20% off which I used today but the customer service was awful. 2 men behind the bar. No one said hi, left us wondering around. No one asked if we need help they were just walking around. Until my friend asked them a question and they whispered back... I used my 20% off and my friend didn't buy anything because of the customer service. Honestly Embarc down the street is a little pricier but employees there always are nice and welcoming. The employees here don't care which is a shame since they do have good products. Better employees would make it a good spot.

They were very friendly and answered my questions. As a newbie I had a few. They promised delivery…read morein an hour and they were on time! I really like that they are selling organic products. My only complaints are: 1) the Vape pen came with no instructions. Luckily, they seem to be pretty standard, and I found instructions on the web. 2) I'm new to this and completely in the dark about dosing. I believe I overdid it the first night and had bad side effects.

First time customer here,I jst want to say that High Priority collections is totally awesome ! I…read moreplaced an order on memorial day not realizing they werent open. I was contacted even though they were closed and they delivered my order any ways.Im sorry but it dont get any better than...great job and thank you to whom ever delivered to me on a holiday. Rudy

Josh is the store manager at this location, and I've seen this store go through three different…read moremanagers over the years. Since Josh and his morning team have been here, I've noticed a real improvement in the flow of the store, the customer service, and the overall atmosphere. It genuinely brings me joy and comfort to see my favorite neighborhood dispensary thriving again. This is the only dispensary near my home that's open at 6:00 a.m., and I love that it's conveniently located in a shopping center. Having reliable early morning access for my medicinal needs has been such a blessing. A heartfelt thank you to Josh for your leadership and all the hard work you've put into the store. I also want to give a special shout-out to CeCe, Teresa, Ricardo, Brian, BJ, and the entire morning crew. You always greet customers with kindness, professionalism, and positive energy, and it truly makes a difference. And Josh--thank you for adding some pizzazz to the store with the decorations! It makes the space feel welcoming and cared for. Thank you all for your service to this Bay Area CannaMama! WOOWOOT!

It never fails coming here they are understaffed. Every time I come in here there are customers…read morewaiting around to be helped (8 today), then after you wait to oder (10 minute wait or more just to order) you wait another 10-15 minutes for them to get your order ready...This place is a chore at any time of day. It's cash only now, they are out of many things and they only have 4 options for liquid drinks. I'm honestly not sure how they are still in business. They are bi e, but need more employees and to better manage time/customer service. This is the third time I've stopped by because I was shopping in the area and had to leave because there were so many waiting to place orders or waiting for their orders. I never have this issue with Cookies in hayward and going back to Cookies as it's a waste of time and Money here at Flor. This has been an issue with Flor since they opened so today is my last time giving them a chance.