First time in this store. Best service I've had all holiday season…read more Super helpful, friendly, and fast.

The service in the fitting room was really nice! Thanks!…read moreThey kept bringing me new clothes--even though I had explained exactly what I needed. I purchased six items, thinking the price was fair given the high quality of the clothing. I had specifically asked for natural fabrics--but look what I actually received... I didn't pay close attention to the labels at the time of purchase, but when I got home, I checked the composition and discovered that every single garment is made of plastic--100% polyester. I intend to return everything, as I have no desire to put plastic directly against my skin. The cashier seemed pleasant enough to me. I simply wanted to make my purchases quickly and without any hassle, but the local staff seems intent only on ignoring customers. Even though--being a Tuesday--it wasn't busy at all, I still had to wait for someone at the register to finally pay attention to me and be willing to ring me up!

Super satisfied with my dress purchase from au la la design! A little on the pricey side though…read more Great service and friendly staff at the store. I will be returning to au la la design for the next time I need a nice dress!

I didn't know I haven't reviewed Au La La even though I've been going to them back when they were…read moreat Downtown San Jose. It's now harder to visit since I moved 2 hours away, but when I can go, I always have a great experience finding a new dress! Every dress is so romantic, and a perfect fit for shorties like me! I love the fabrics used as they are light and airy. I do have to save up to afford a dress, but it's worth treating myself when I can. Customer service is always great as staff go above and beyond in helping me find the right dress. They are always patient when I'm trying to make a decision (which is hard when you want to buy them all). If you're looking for dresses to make you feel pretty, I highly recommend checking Au La La!

Went thrifting this afternoon and my first stop was Black and Brown. I'd never been there before…read moreand wasn't sure what to expect. Wow, what an amazing store. They mainly sell vintage and modern secondhand clothes, bags, and shoes for women and men, but they also have new pottery from a designer called Familiar. The store is spacious and carefully curated. There is no thrift shop smell and it looks more like a cute boutique than a secondhand store. You can sell your clothes there, too. There are two floors of women's clothes and a separate men's shop across a little courtyard in the back. Most of the customers when I was there were young adults of both sexes. The store was busy on a Saturday in the late afternoon. Fortunately, they have a dedicated parking lot behind the shop with plenty of spaces. The staff welcomed me immediately when I walked in. I was interested in looking at purses and they had quite a few vintage and newer ones from designers like Coach, Tory Burch, Kate Spade, and Dooney & Bourke. I didn't buy any, but enjoyed checking out what they had to offer. I didn't pay too much attention to the clothes, except to notice that women's pant sizes on the second floor only seemed to go up to size 11/12. If they had bigger sizes, I didn't see them. Overall, I was impressed with Black and Brown and would like to go back.

I kept driving by this store and finally stopped in yesterday…read more The store is organized and clean and I found the staff helpful. It took some time to find items that interested me as I looked through the entire store (two floors for women and one for men). Some items were over priced but you can find some good gems here. Overall, I would recommend!

Found this cute boutique and I can't get enough! The clothes are so me. And the workers are really…read morenice.

I've been shopping at Bombshell Boutique for about 15 years and always make a point to stop in when…read moreI'm in Downtown Campbell. I love that it offers a true boutique shopping experience without the boutique price tag, and I can usually count on finding something I love. Unfortunately, my experience today (3/18) fell short of what I've come to expect over the years. When I walked in, I wasn't greeted, which is something I've always appreciated in the past--it really sets a welcoming tone. Jocelyn eventually helped me into a dressing room, but along the way there were several missed opportunities for basic customer service. I was browsing with my arms full, and at no point was I offered help holding items or starting a fitting room, which would have made shopping easier. When I was ready to try things on, I was asked to sort and count my items due to the 6-garment limit. I completely understand and respect that policy as a way to manage inventory in a small business. However, during that process, a few items fell behind the counter and weren't addressed at the time. Once in the dressing room, there was no check-in to see how things were fitting or if I needed different sizes or colors--something I've consistently experienced and appreciated during past visits. I did ask to swap out items, and Jocelyn was helpful and pleasant in doing so. At checkout, the items that had fallen behind the counter were brought up again, and I was asked if I wanted to try them on. Since I was already dressed, I declined, but it would have been helpful if those had been handled earlier. There was only one other customer in the store, who had already checked out by the time I was in the fitting room, so it didn't seem particularly busy. I've always associated Bombshell Boutique with attentive, thoughtful service--being greeted, having items held, and receiving support in the dressing room. That level of care makes a big difference and is part of why I've been a loyal customer for so long. This visit just felt a bit lackluster in comparison. I'll definitely be back, but I hope this was just an off day.

Beautiful shop. I had no idea there was one here so it was a pleasant surprise to see. I had to…read morestop by, but I did not have a lot of time. I was approached by a very friendly employee who asked if I needed any help. While I saw items I was interested in knowing more about, I was on a time limit and knew I wouldn't have time to even try anything on. I really wanted to do a quick walk around of the store to see what merchandise they had and to take a mental note. They had a live embroiderer near the dressing rooms who was embroidering things for clients. They also had little mini chocolate croissants with cute branded Sezane napkins near the shoe area. I think I was approached by two employees who were nice and personable. While I did not get greeted by others when I was in their area of the store. This is just a pop-up shop still -- its not a permanent location. There is one in SF apparently. I've been to the one in NYC and the pop-up shop in LA in the past. Sezane is on the higher price point, but I do still love the brand and would love to see more boutiques to visit for an in person shopping experience. I do believe that if you invest in pieces from this brand, they will be timeless, as I still would wear the items I purchased many years ago today.

I'll preface by saying the clothes are beautiful and feel high quality, and I walked out with two…read morepieces recently that I love. I know this is the Bay Area, but I'm not about to drop $100+ per piece at a DTC brand without seeing it in person first. (My mom dressed me in clearance JCPenney and hand-me-downs as a kid.) I've been inside this specific store twice and the one in SF once. The day I made my purchase was a weekend, whereas my other two visits were on weekdays. On weekdays, the store is pretty much empty. I think for shopping in store at Sezane, that is the preference. My biggest peeve with both the SF and SJ stores (and I assume this is a feature of all their stores) is the cubby wall. They could have put multiple racks in that space, but instead they have a massive wall of cubbies with a different style in each cubby. They're all folded, and I was told you need to point out an item and have the employee take it out to show it to you. The same employee then has to find your size and refold and put back what was taken out. This is literally the dumbest thing I've ever seen in a clothing store. What if I want to see every single piece? How do I even know what the fabric feels like, or if it's sleeveless, or if it's a sweater? You don't, unless you've memorized the Sezane online catalog and know exactly what you're looking for. I could just feel the employee's annoyance every time I asked to see a new style. I would have LOVED to browse more, but the store was very busy, and I didn't want to be a burden. On the weekend day I finally bought something, there was one cashier and there was a line rapidly building behind me as there was a customer who had some sort of involved issue. There was no backup cashier called (not sure they have that capability), and we all just had to wait. I also really wanted to see some dresses in person, but they barely had any - maybe 3 or 4 styles whereas they have a lot online! The clothes are beautiful and maybe if you are shopping 1:1 with an employee on a less busy day, it could even be fun!

My first time at an Anthropologie. Stopped by to pick up a gift for someone and ended up enjoying…read morethe visit. The location is large, inviting, and thoughtfully laid out, making it easy to browse without feeling crowded. They have a great selection of clothing, home décor, candles, kitchen items, and unique gift pieces. Staff were friendly and the overall vibe feels relaxed.

Since I was at the mall, I'd thought I check out Anthropologie…read more They had quite a bit of seasonal items. They had lots of candles, candle holders and cute coffee mugs. I really love their unique glassware and dishes. They had a nice selection of costume jewelry including earrings, bracelets and necklaces. The also had some unique beaded purses. This is a great place to find a unique gift for someone who has everything. Things are pricey but you can find some sale items.

Stopped in for looking for a few transitional play-to-work items. I've shopped at the Santana Row…read morelocation a few times and feel it has good selection and the staff is nice. Davey was especially helpful and helped me pull together a few different sizes and options -- she was so sweet in our interactions and made great recommendations on styling and item care. I ended up walking away with a super cute outfit! P.S. - They have a great denim trade-in program which gives you $20 off a new pair of jeans if you bring in an old pair, any brand. It's such a great incentive and keeps me coming back just for the jeans alone!

I appreciate the nice selection here for both me and my husband; we've both found some great items!…read moreI also really like that they offer free hemming for Madewell insiders and styling services as well. Davie (Davey?) is particularly helpful and was so patient in helping me to select some new straight-leg jeans. I really appreciated her help and guidance; I would absolutely come back for a styling session with her as well!

I just learned about Classic Loot this week and had to go check it out. It's a shop in Japantown…read morewith new and secondhand items, like men's and women's clothes, purses, jewelry, Sanrio merchandise, plushies, crafting kits, greeting cards, and more. It's very cute and very clean, and doesn't seem like a thrift shop at all. The young woman working there was friendly and helpful. I saw lots of little things I wanted to buy, like the tiniest Labubu I've ever seen, but didn't end up purchasing anything. Most of the clothes and accessories for females seemed targeted toward young people, but I'm glad I stopped in and checked out all of their cute loot. Be sure to bring change for the metered parking or plan to use your credit card.

Our first visit to San Jose's JapanTown. The Wife spent more time here than I was expecting for…read morethis kind of shop, since there were so many cute clothing options for her. She bought a flowered skirt that looked like 1968, but new. The sales girls were super friendly and encouraging, and there were plenty of unusual things for me to look at while she shopped. I learned about Smiskis figures, for instance. They have a bunch for trading only, and they also sell several other collectible figures. Not my thing, but interesting. Very cute and colorfully decorated interior.

Couple days ago, while shopping in a store, I noticed a group of young high school girls who were…read morefocused on making TikTok videos. The saleswoman, who was extremely kind and professional, asked them politely to refrain from making videos in the store due to privacy concerns. However, the girls immediately began bullying the saleswoman, telling her that she was only a salesperson and that they could try on as many dresses as they wanted. They also made it clear that they had no intention of buying anything and continued to create noise and laugh at her. Eventually, they left the store. I was extremely disturbed by the way these girls treated the saleswoman. She was a classy woman who did not deserve to be bullied in this manner. To my surprise, I have noticed more than 10 or 15 reviews from that day from seemingly girls and a couple of guys. I did not see any other guys in the store that day, only these teenage TikTok girls. I hope that these girls are held accountable for their behavior and that Google & Yelp takes notice of this incident. It is unacceptable to treat anyone in such a disrespectful and rude manner.

Penelope will not take back any returns. By Law, she needs…read moreto write All Sales are Final on the invoice. She did not write this statement on my invoice.

Came twice in a month for purchase. My experiences at check out were very different…read more with N: Judgemental face hidden behind mask, pretending no one picks her microexpression and energy, she deliberately emphasized on final sale and redundantly stamped on receipt even though "final sale" has been already printed on it. Girl, you think it's worth my time/energy/fuel cost to return $7 thing? And the psychological dread to come back to deal with your self deceiving fully emitting surly vibe? Do you own Nordstrom? Duh. The gatekeeping self-importance was off the charts. With S: A bliss of ease, peace and joy. The tranquil smile on her face was gold. Polite, easygoing and relaxed. Not a word of mentioning final sale nor stamping on receipt. She simply doesn't GAF. Got my digital receipt too. It was swift and smooth. It's the norm that most stores don't accept return on final sales. The more you accentuate it, the more contemptible it becomes. Even if customer attempts to return, so what? If you don't like to deal with people, you shouldn't be in service industry. I prefer to interact with the friendly staff.

Wifey and I came here looking for nylons for her, apparently not too many people wear them anymore…read moreand they are hard to find in box office stores, she needed a pair for her formal dress. We were pleasantly surprised when we asked a lady that worked there if they had nylons? And she said "yes up against the back wall" when we looked at the back wall, again we were pleasantly shocked that they had at least 4 different colors from black, off black to light brown and all the sizes! We opted to buy 2 different shades of black for a great price of $8 each "with a 30 day return policy "