Just left service center at Corwin Ford with Jeremiah Labeaux for my 2015 vehicle. We were working on one of my tire pressure sensors and realized diagnostic needed to happen to replace the sensor. Customer relations Deanna Tucker looked up my records on the other sensor I replaced and also put me on the recall list for some other items. Deanna is a fabulous addition to the busy service area and helped me tremendously. read more

We are currently looking for a used F150 in the Reno area and found one listed at Corwin Ford Reno (stock #6B43544), previously listed for $31,995. I spoke with Tyler over the course of about a week asking for additional photos and information. During those conversations there was no mention of any damage to the truck. Before we made the trip, Tyler encouraged us to put a $500 hold on the vehicle so it wouldn't sell before we arrived, which we declined since we had not yet seen the truck in person. We drove about an hour and fifteen minutes to see the vehicle at Corwin Ford Reno. Tyler brought the truck around and then handed us off to Mario. Once we inspected the truck in person, we noticed several visible condition issues that had not been discussed previously. There was a large scratch through the paint on the tailgate, dents in the rear quarter panel and driver's side rear door, multiple nicks and dings down the driver's side, heavy rock chips on the front, a dent in the roof, and a cracked windshield. The interior also had deep scratches in the side panels, a puncture hole in the back of the passenger seat, and a hole in the rear bench seat. The truck had also not been detailed despite being listed for about a week and knowing we were coming to see it. One additional concern for us was that the truck had a "Safety OK" sticker in the window while the windshield had visible spidering cracks, which raised questions during our inspection. When we brought these issues up, we were told Corwin Ford Reno operates as a one-price store and there was no room for negotiation because the truck was "priced accordingly." Tyler confirmed he was aware of the condition concerns and said the price already reflected them. However, Corwin Ford Reno currently has other F150s listed with fewer miles and in better condition for similar pricing. When we checked the website the next day, we also noticed the price of this truck had increased by $1,000, and the listing still did not appear to show the condition issues we observed in person. The biggest disappointment for us is that Corwin Ford used to be a dealership we had very positive experiences with when they were located on Kietzke. We've had several transactions with Corwin Ford over the years. Unfortunately, this is now the second experience in the past year that left us feeling disappointed, and because of that we likely won't consider Corwin Ford Reno when continuing our search. I hope management at Corwin Ford Reno reviews the listing and condition of stock #6B43544 so that the vehicle presentation online better reflects the condition customers will see when they arrive. We're simply sharing our experience so other buyers know to carefully inspect vehicles in person and ask detailed questions before making the trip. read more

This is an update after I just received excellent customer service from Corwin Ford. After I had to complain to quite a few people, explaining my time constraints shuttling 2 children to 2 different sports, along with my own work, I was able to get ahold of the service manager, Schell. He discussed the matter with me in a professional way and he offered me a solution that worked for all involved. I just received my truck back and was VERY happy with the accommodations that were provided for my situation. Thank you Schell for your grace and ability to make this warranty repair happen. read more

On 10/10/25 I took my vehicle in for a 2:30 appointment for an oil change. I was told it would take about 60 minutes and I went to the waiting room. Just before 4pm I get a call from them and they ask me if I was still there. I said yes, you have my vehicle, where else would I be? They told me they messed up my paperwork and have not started on my vehicle yet. No apology from them and it almost came across like it was my fault. I finally got a message around 5:30 that vehicle was ready. As I paid there was again no apology or acknowledgment of my time wasted. Over three hours for an oil change with an appointment! read more

Everyone at Corwin Ford in Reno goes above and beyond to provide excellent customer service. Thank you for making the purchase of my Hummer H3 fun and Easy. read more

Corwin Ford Reno - Car Dealers Near Me - Reno, Nevada

i had a vehicle on craigs list. a very nice guy carlos contacted me wanting to buy the vehicle he offered me a fair wholesale price went to corwin gmc and left there without my vehicle.an hour later with a check in hand. a very seamless way to sell a used car without being acosted by a dozen scammers and counting a bunch of hundred dollar bills in a dark garage. they did it right!!! read more

Wow!! Already a Ford guy, and now definitely a Corwin customer for life thanks to Andrew the Sales manager and his assistant Chris in getting a rather intricate deal done for us. Thank you both so much!! Chad C. Isabel & Loui read more

Immediately - NO. I repeat - DO NOT BUY USED VEHICLES from Corwin. We purchased a used truck from them on 6/3/25. By 6/10/25 and with less than 100-miles on the truck, we got a CHECK ENGINE light. Immediately called Ford and spent the next 4-weeks being bounced from sales to service while they tried to figure out how to deal with the situation. Finally ended up simply dropping the truck off to their service bay without an appointment on 7/14/25. Corwin subsequently sent the truck to Carson Dodge who apparently 'fixed' it. Corwin called on 7/21/25 to advise the truck codes were cleared and we were good. CHECK ENGINE light was on when we arrived to pickup the truck at Corwin, so we left it there. Corwin sent the truck back to Carson Dodge, who has had it for the past week. We called Corwin today to get an update and were advised we need to speak withe the Sales Manager. Odd, but ok. Sales manager advised us that Carson Dodge has determined the truck we paid $18k for needs a new engine and WE will have to pay for it. I recognize this is a used AS IS vehicle. But one would hope that a 'reputable' dealership would 1) stock used vehicles they've sufficiently inspected; and 2) Do more than simply say 'suck it' when a situation like this presents. So no - I would not recommend Corwin. As a construction business owner, we have purchased MANY used vehicles over the past 20-years. Some from dealerships - some private party. But none that needed a new engine mere moments after driving them off the lot. read more

I purchased a vehicle from Corwin Ford yesterday and it was the best experience ever. Best customer service ever! Carver and Cameron were amazing. They truly helped me get the right car. I would highly recommend if your looking to buy a car Corwin Ford is the place to go! Your in my prayers guys! read more

If I could give zero stars I would. This service department is run by morons that are only there to attempt to squeeze loyal customers for every dime. They actually tried to get me to pay a diagnostic fee of 250$ for shining a flashlight at my undercarriage. The manager Cheyenne has no business around cars and her service rep Micheal Ost is a foolish redneck. No one should buy a car here or attempt to have it repaired. read more

First off, if you are here reading reviews on Corwin Ford, take note of review statistics: out of 367 reviews, 248 (that's 68%) are only 1 star, that should tell you everything you need to know about this dealership. Honestly, not sure why Ford Corporate hasn't eliminated this dealership. I agree with all the previous dissatisfied customer comments on the Service department, how do they all go home at night knowing they don't return customer calls and are repeatedly dishonest?! I'll stick to my local automative repair shop - good human beings and they don't gauge repair costs. read more

Can't even give them one star brought in my 2019 escape it needed a water pump 2 weeks later still waiting, have a extended warranty guess they don't like to honor those , I see I'm not the only one here complaining, guess the service manager has no work ethic nor do the mechanics, usually it reflects on the company itself read more

Service dept. is ridiculous. Brought my truck in for recalls that THEY notified me about, with an appointment. Of course, they didn't have the parts available. Was told they will contact me the next day to re-schedule. No call. I call them a day after that. Was told they will call me back. It has now been almost a month and crickets, but they have the nerve to spam my phone with offers to change my cabin air filter for $150 (I changed mine for $7 and literally 2 minutes of time--O understand dealer markups, but c'mon now.) and windshield wipers and other BS. Left yet another message for them to ignore. I think I'm not only done with Corwin, but Ford in general after I sell this stupid truck. read more

Corwin Ford should be put out of business. Recently decided to get my dad a new Bronco and ended up coming to terms with Corwin Ford Reno. From the beginning I ran into issues working with the sales manager Andrew Springer when I was told we could not apply my fathers Military discount to the lease since a Conquest rebate was applied, i later found out this was false and that both rebates should have been applied. After going back and forth Andrew agreed to beat a deal from a competing dealer (local to me in CA) But i then later discovered after taking delivery of the Bronco that my local registration fees were not included and had to be paid separately to the DMV. My Bronco is a lease, and the selling dealer is liable to make sure the car is registered per any finance company. These fees were over $1,000, making my out of state purchase more than if I were to buy locally. The Bronco was delivered with no temporary tag or paperwork. I had to ask Andrew for instructions on how to register the car which were sent to me after taking delivery, Andrew insists I signed this beforehand however has yet to show me proof. It is nowhere in my paperwork or prior texts. We were pulled over 2 times in the span of 1 week for no plates and were threatened with the car being impounded, and had to park the car until the registration issue was resolved. In this time of not driving the Bronco, Corwin Ford's Titling Clerk failed to send any documents to my local DMV office. Adding insult to injury, the label to send these documents was printed 1 day outside of CA's 20 day time period to register an out of state car, adding late fees to the registration fees I had to pay. Andrew went MIA during this time and would not respond to text messages. Upon receiving a survey from Ford I had accurately went through my experience in hopes that somebody on a corporate level would assist me. Only after a negative survey Andrew decided to reach back out, basically to bribe me to give them a false 5 star rating. Andrew then went back on his word and is now refusing to pay anything. Avoid Corwin Ford at all costs. read more

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Called the dealership to help me replace a failed transmission on a 2020 F150 - apparently a faulty transmission that's failing everywhere, has nearly 20 technical service bulletins on it for bad parts, and is in general crap. The dealership for days kept saying they would call me back with a quote, next steps, etc. Never did - even after me calling them 3 times. This tells you a lot about a company that puts out a faulty transmission, doesn't take responsibility for it (there are apparently class action lawsuits pending about this 10 speed transmission) and their dealerships that hide from calling you back about replacing it. You can tell a lot about a company and dealership not when things are going right, but when things go wrong and if they choose to do the right thing and help you. Ford refuses to issue a recall on this transmission, and the dealerships offer no aid in replacing them either - let alone giving you the simple courtesy and professionalism of a call back. But - geese of a feather - Ford corporate sets the example, and the dealerships follow - happy to screw over customers with their faulty parts leading to $10k repairs and nothing but an "oh well - too bad!" Will never buy a Ford again, let alone any car from Corwin. read more

Do not take your car to be serviced here. My daughter's car was there for repairs It was there for two weeks and they did nothing. They didn't return phone calls and they didn't call to give us the status of her vehicle repairs. I am sure that they forgot about the vehicle and then were not forthright enough to say they forgot about it. Besides this review, there is a reason Corwin Ford gets such a low review rating. I would never buy a car from Corwin Ford. The worst car service ever!!! read more

5 Stars for Skyler M.! I was in the market for a new-to-me vehicle and found a Ford Explorer online at Ford that I was extremely interested in. When I went to look, I was greeted right away by Skyler and he informed me that they just received it in so it unfortunately wasn't ready to test drive, but I could go look at it and sit in it in the service center. After inspecting it, I told him I was interested and left him my number for whenever it was ready. I also asked if there was anything else in the same range (price, mileage, etc.), and unfortunately at the time there wasn't. I appreciated that he wasn't pushy to get me in a car I didn't like/want. Skyler kept me up to date as much as possible over the next week. Unfortunately, without going into all of the details of a frustrating week regarding the explorer with a different salesman, it just didn't work out. Fast forward, I had already given them a down payment for the explorer, however, we hadn't finalized the loan/payment information, so my husband and I were able to look at other vehicles that were available as we needed one ASAP. We ended up finding a Ford Expedition that was newer with a bit more miles, but still quite nice. The transferring of the loan information was long since they were busy the day we went in, but it was a very smooth process. Overall, I had a really good experience with Skyler and am thankful he was our salesman. We love our Ford and it has made our family adventures so much more enjoyable. read more

On February 14 2026 I purchased a 2018 ford f150 from corwin ford Reno. The online advertising, the window sticker and the salesman statement that the truck had apple CarPlay sync3. The truck does not have apple CarPlay or sync3 it has synch 3 lite. I let the salesman know that I could not get apple CarPlay to work The next day with no resolution. I spent hours of my time rebooting the truck's computer, and downloading updates. I called ford customer support to find out why I could not get apple CarPlay to work to find out that my truck does not have apple CarPlay or sync3 I called February 23days inform the salesmen of the situation he said he would tell his manager. I waited until the following February 27 after not receiving a call or any response from the salesman to call the dealership directly to speak with a manager Jordan he said he would get to the bottom of the issue and call me on march 2nd I did not receive a call. I spoke to him today march 3rd and Jordan refused to address the issue for close to an hour and offered a third party CarPlay adapter at the price of $55 instead of installing the synch3 radio I was promised. read more

I brought my car in to do an oil change and the representative checked me in and said that they'll be in contact when I'm ready. So I waited for about an hour until I get a text on my phone that says that I'm in the works and that my car needs a new filter. They sent a link that had pictures and a price. I don't know what the heck I'm looking at and usually with oil changes a tech will come out and tell me what's wrong and discuss pricing. I waited for someone for about a half hour to come talk to me and no one showed up. So finally I just walked into the front desk and said I got this text but no one ever came to talk to me. She said oh they don't do that here and that they only do text messages and that I'm supposed to approve or deny it based on what they send and send a text back. So I asked her to discuss pricing and all that with me there and I left about a half hour later. I sent in a negative survey and asked that a manager contact me because I was just confused on why they only have links on a phone and not have someone talk to their customers about their cars, especially with people who don't understand cars fully. The manager understood and did apologize , and I wasn't rude or mean, I just explained my situation. She gave me points on my ford app and I appreciated it. I mean overall, not a horrible experience, just need to work on their customer service. read more

I have purchased a 2023 Hyundai Palisade from this dealership very end of July and opened up communications about the issues within a 2 week timeframe. The car has not been serviced they fraudulently checked off safety items to sell it. I drove It and within 2 weeks it was shaking violently on the freeway and it was quite scary. It did that twice. I've been trying to collaborate with this dealership for 19 days now with no solutions or even a response back! It has been the worst experience buying a car so far out of the 3 that I bought recently. Manager Cory Skeen doesn't call you which I interpreted that as he doesn't care, doesn't have the skill set to handle a dispute, or Anthony the sales man never told Cory about my situation. Over all I had to keep moving forward and ensure my own safety as well as others on the road. I would never go back to them, no communication, no collaboration, nothing at all! Fraudulent unsafe business and wouldn't hand over the documents for inspection for my records. The owner said Corey had been trying to reach out to me but hasn't been able to make contact. someone lied to the owner, Corey has not tried to reach out to me since the first contact on September 11th 2025 he has been avoiding this issue. I bought the Palisade July 19th 2025 Starting having conversations with Anthony August 15th 2025 August 23rd 2025 noted I was still waiting for Corey to reach out September 10th told Anthony I was still waiting for Corey to reach out. September 11th Corey and I connected with no resolution, I sent him Tires Plus statement and pictures of leaking shocks etc. I tried to reconnect with him September 17th September 27th October 7th No, he has not tried to contact me with a solution. He has been avoiding me. That is not professional and not customer centered. read more

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Bought a vehicle over a month ago and still no contract. I can't even register with the DMV. I just keep getting the runaround from many different people. read more

Absolutely horrible experience!! Took my car in to get a cylinder 5 misfire fixed. I told them what cylinder was the issue and they charged me $350 to diagnose the issue. I ended up paying over $1000 for a new coil pack (that they replaced cylinder 4 not cylinder 5). This all would have been fine (not good or great by any means) if not a month later the same issue is happening (misfire in cylinder 5). But that may not be their fault however Corwin ford would like to lead you to believe that magically a bolt on a coil pack can magically back itself so far out that I could easily twist it out in about 2-3 twits to remove it. Plus a locking clip on the electrical plug for the coil pack can magically unlock itself in 1 months time. Then when I called to just let them know I was having an issue again and what I noticed when trying to fix the problem the manager lady (didn't catch her name but she was incredibly rude and combative) told me there was no proof that they left it like that and would like me to believe that it just happened all by itself and that they would need to look at it again. Absolutely not! I will never bring my car back here they are horrible! Why would I bring my car back so that you could charge me another $350 to diagnose the issue and see if it was their fault for the screw and clip which she herself said there would be no way to prove it was them while at the same time saying they would only charge me again if they couldn't prove it was them! What! Absolutely horrible! I came here and paid the premium for it to be done right and it was so half assed I am pissed! Then the way she treated me over the phone. Horrible service! Never go here! read more

No "Screaming Deal" - Just Standard Pricing & Wasted Time Test drove two cars on Saturday, told Elias I wanted the blue model (not in stock). He promised a "screaming deal" on the white one (on the lot) -- but the price was exactly the same as their website. Came back the next day as planned, Elias was off, and the new salesman knew nothing about my visit. Trade-in offer was $5K below their own KBB value and $4.5K below my CarMax offer. Cash purchase? $11K more than the lease price because "rebates don't apply." Asked for a quote on the blue car that I really wanted -- still no call, no follow-up 24 hours later! Bottom line: Misleading "deal" language, lowball trade-in, poor communication between sales staff, and zero follow-through. Tip for shoppers: Get every offer in writing, confirm trade-in values before you visit, and be ready for big price swings if you're paying cash. read more

I paid $990 for a FORD Service contract on my F150 when I purchased it new. This includes oil changes to 36000 miles. Now Corwin Ford in Reno wants to charge me an extra $50 just to get this done. Ford, apparently, only pays $55 dollars for the service, but that seems to be Corwin's problem, not mine. I will be contacting Ford directly as there is nothing in my contract suggesting a cost "limit" on the service and the oil change was done as part of my agreement for 0 additional dollars on prior visits to other Ford dealerships. Has anyone had similar issues with Corwin Ford Service? I know I would never buy a vehicle from them read more

I have followed Chris Winberg for years, I wouldn't buy a vehicle from anyone else. He just so happens to work at Corwin Ford Reno!! They have such a beautiful new dealership, nothing was overlooked. From start to finish buying my new truck from Chris was a great experience. I felt heard, understood, and felt like I mattered!!! read more

in my lifetime I have I financed a toyo , a dodge and no problems mechanically wit any of my prior cars , the I switched to a ford ecosport and now I'm im on a second blown engine for a ford ecosport In addition the is a factory recall for the engine with no fix in sight , my situation is a warranty issue , but in my experience in BOTH! Rebuilds has 3 months plus . My family goes out of there way every day to make sure I get to work , at some point it's an inconvenience for every one and they don't care . I asked for a loaner and Michael my adviser said to me " management said no because we're replacing the engine " If I can give anyone any hope don't buy a ford in all my years of cars I've never had so many problems read more

Garbage dealership, they have no pride in their work especially when it comes to their used cars lot. This is the worst dealership in town would not recommend. Had an oil change left the steering wheel full of oil as well as shift knob. Just to find out a vehicle I just bought from here had old tires on it. Great job Corwin, will be seeking care elsewhere. Such a disappointment. read more

If I could give no stars I would. We bought a 2019 Ford Ranger at the end of 2024. We saw an issue with the main electronics screen the first week we had the ranger and took it back to them, to get the problem fixed. As many of you know these screens control everything, the screen was locking up and we could not change the radio station, or adjust the temperature. Also when the screen locked up it stopped the steering wheel buttons to not work as well. They had our truck for a month! Their response was that they could not fix the issue and that there would be a software update in a month "that should fix the issue". So to recap we drove our new to us truck for 1 week it was at the dealership for a month and they did nothing. Well the update did not fix the issue, but since we had nothing happen the last time we took the truck in we just dealt with it. Finding a sort of fix. Having to shut the car off, lock it and then reopen and restart to reset the screen. Over a year later and we are back in the area and take the truck in as the screen issue is getting very bad and our 'reset' is not working. Oh how Corwin Ford tried to screw us over with this! So we were talked into purchasing the extended warranty by finance when we purchased the truck. She stated that "if anything electronic goes out it will be thousands to fix and this warranty covers that. This warranty covers everything but new tires." So we mistakenly thought it was a good idea. Fast forward to the month of February when we took the truck back to them to have the screen issue fixed. They had the truck for a week, they asked if I wanted to include 2 air filter changes and tire rotation as it was "needed" I agreed. They did not tell me that those 3 services were somehow not part of the warranty?! Are you kidding me?! They tried to charge me over a thousand to do the screen and the 3 services. Then it was six hundred something. Then a service manager got involved and said since the service person did not tell me the charges for the 3 service they would "waive" the charges and I would only owe my deductible. The deductible is $250.00. We gave up and said fine we will pay the $250.00 EVENTHOUGH WE TOOK THIS BACK TO YOU RIGHT AFTER PURCHASE AND YOU DID NOT FIX THE ISSUE THEN. Now the dealership is trying to "keep a customer" and their outreach person has contacted me. This person has told me that the warranty I have does not cover electronic issues!!!!!? What?!?!! And after 3 weeks of calls and emails NO ONE HAS BEEN ABLE TO TELL ME WHAT MY WARRANTY ACTUALLY COVERS. AND AND! They told me that the deductible has to be paid EACH TIME I TAKE IN THE VEHICLE!!! EACH TIME!! I work in health insurance and that is not how deductibles work for auto or health insurance. THIS DEALERSHIP WILL SCAM YOU NON STOP DO NOT GO THERE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The dealership itself is really nice. We went there to look at a car from their website that apparently had already been sold a few days prior. We were helped by Patrick, who was incredibly helpful and respectful. He didn't hover or try to push us toward more expensive cars, he was great. We ended up buying a really well priced used car. Jessica helped us out with the financing. She was super informative. All the employees we spoke to were super friendly! Got a great feel from the whole experience and we'll most likely go back when we need to get a new car in the future. read more

Dan Dumar is service was fantastic. I drive from Carson City for oil changes and basic service on a 2016 F150 and 2023 Bronco. I've never made an appointment just taking my chances. Dan has always gotten it done with minimal wait. And there Waiting Room is spectacular, Thought I was in Porsches waiting room. read more

My thoughts on this dealership, they ruined my friends lively hood his truck was an easy fix. They collected insurance money and tore truck engine up and did not fix a freaking thing. He is still making payments on a truck that doesn't run. It's been a year. Between insurance company and corwin Ford they sure did a number on the wrong person. This is far from over. read more

We had Jeffrey Taylor as our salesman and we were blown away at just how wonderful of an experience it was. Jeffrey knows vehicles! Every question we had on buying a used vehicle and even specifics on the engine and work done, he knew exactly how to answer or he would obtain the answer for us. As for his customer service, it's outstanding. We didnt feel any pressure at all from him as we have in the past at other dealerships. If we buy another vehicle, Jeffrey is who we will purchase through! Highly recommend him! read more

Corwin Ford Salesman will not provide you with accurate descriptions of the vehicle you are looking at. They will tell you there are certain features on a car when in fact there are not. Corwin Ford thinks it appropriate to mislead customers about the features of a car and chalk it up to a third party who may write inaccurate descriptions for them. Keep this in mind when looking at a vehicle and do not trust what the salesperson tells you. Apparently you are expected to do their job and take note of every single feature in the car. They will hand you a sheet they "made up themselves" and it will still be completely inaccurate. More concerning, Corwin Ford does not feel the need to disclose active recalls and may lie right to your face when you ask about the ones listed on the Carfax. They put my family at risk when they failed to tell me about two recalls on the car which could result in injury. My salesperson said "I can't legally sell you the car with a safety recall open" in order to reassure me that they remedied the issue. So either they broke the law or flat out lied in order to con me into buying an unsafe car. We now found ourselves with a car with two safety recalls, one of which has no current resolution from the manufacturer. Would I have bought this car had I known this? Absolutely not. Don't worry, it doesn't stop there. This vehicle was a certified pre-owned vehicle which is supposed to give peace of mind to the customer that they are purchasing a reliable car. In fact, this designation means absolutely nothing and is merely another attempt to sucker customers into wasting money on a car that is not fit for sale. Despite seeing the check marks which supposedly mean a passed inspection by technicians, we immediately found the second row seat mechanism was broken. If something as small and easy to identify as this is misrepresented, one can only wonder what more serious issues with the car are being covered up. But don't worry, they will fix it thanks to their limited warranty on blue certified cars... For $100. Yes, even though you just left the lot with a broken car. You're welcome valued customer. We returned to address these issues and ended up trading in the car for the car WE WOULD HAVE BOUGHT INSTEAD had they been transparent about the recalls and state of the car. Dear friends, do you think we were welcomed with a sincere apology and assurance that this situation does not reflect their values and standards as a company? OF COURSE NOT! We instead got a few poor excuses from a sales manager and a refusal from the General Manager, Cory Skeen, to meet with us because he was "too busy". Perhaps he was too busy ripping off customers and laughing about it. That I could believe. In the end we returned two days after buying the car (had it not been a Sunday, we would have come back the following day) and paid more for the second car than we would have had we been able to make an informed decision on day 1. We merely wanted our money back and to buy the other car for it's price. An even trade to remedy their mistakes. However, they refused to give us a fair deal and we ended up paying $3k more than the other car was valued at. Again, more proof they had no desire to make things right and that they value money over customer satisfaction and their own reputation. I can only hope that the quality of this car is adequate since we spent a great deal of money trying to find something safe and reliable for our 3 children - the 3 children Corwin Ford put at risk when they failed to conduct themselves in an ethical manner. At the end of the day, this company claims on their website to value the customer, to conduct themselves professionally, and to make car buying stress free, when in fact, nothing could be further from the truth. It is reprehensible that the Reno community allows such deplorable and dishonest business practices from this establishment. I can only assume that the positive google reviews were bought with their blood money. Corwin Ford and Cory Skeen should be embarrassed by their lack of integrity and basic human decency. In addition, Ford should be embarrassed to have their reputation and namesake tarnished by this apathetic and unscrupulous dealership. My suggestion to you is to stay as far away from this dealership as you can. Should you find no way to avoid them and need a car from this dealership, assume that everything that comes out of their mouth is a lie. Know that they could care less about you and that their primary goal is to swindle you. I would like to point out that I was more than willing to find an acceptable resolution alongside management. However, they care so little about holding to their "values" that they made no effort to make things right and the GM couldn't not even be bothered to make an appearance. I still welcome management to reach out so that we can discuss the absolutey unacceptable manner in which they run their business, however, I expect no such read more

Very efficient, Patrick intuitively and immediately knew what I needed. Very happy with the trade-up. However the truck I bought was really dirty and an important item nonfunctional, which I ultimately personally fixed. The manager Andrew has never contacted me about the dirty truck and lack of cleaning and smell. Somebody fell down on their duty. Can't blame Patrick, he is exceptional and excellent read more

I would avoid doing business with these people. Bought a used car, which started vibrating after a week of normal use. took it in to be serviced at Corwin Ford and they recommended a low pressure fuel pump. The fuel pump was changed, but there was no improvement. Called back for more help and they ignored my calls. I took it somewhere else after getting a check engine light (Transmission errors). We noticed a cracked oil pan, so I complained. They said they couldn't do anything to help, because it had been to long (after ignoring me for weeks). Years before this, Corwin Ford tried to over charge me ($40K) for engine repairs. I should have never come back and regret giving them a second chance. Nice building though. read more

Not even 2 months since I bought car. No I have to see what's wrong with the turbo. They sold me an over priced car. Said a 4 star machnic went thru it. They are nothing but liars. Actions speak more than words. Andrew Springer said he wanted to help and did nothing. Liars all of them. This is my 3 td repair in 2 months. What could improve is they go out of bussiness. That Roberto and Andrew springer lose their jobs. read more

I bought my truck last year at this place. I'm just commenting to thank Darwil; he was very kind and always attentive to my needs.

Not a fan of the service department here. They overestimated the work I needed on my truck by double. I took it to a much more reputable local repair shop who fixed the issue 100% and for a little less that half of the inflated quote from Corwin. They are not continuing the legacy and reputation that Jones West had. read more

I worked with Matt Mcdonald. He was extremely helpful and knowledgeable. He was super nice to both me and my wife. He took the time to understand what we were looking for and listen to what we were looking for. He did not pressure us into anything or push us to something outside of our price range. If you go I would ask for Matt. read more

Ian Hawkins and Max Martinez were great, no nonsense just got my in the best truck and gave me the best price the could for my vehicle, had a great experience! read more