Rented from them for about 7 years now. Never had issues with the owners…read more I have had multiple units. Now down to one. I even left one in less good shape than I got it (putting it nicely) and they gave me my deposit back! Stored my boats and hotrods there, safe and secure. As for the other reviews; clearly they are resentful and not super helpful. Probably just self entitled Californian people. Doesn't matter much: they are at capacity. On the nicer side of town. Pleasantly doing good business.

Spend your money elsewhere, don't pay for RUDE treatment. A storage in Chico is a storage at the…read moreend of the day, this place is nothing special. Nice facility with decent rules. NOT nice people running it and they overly enforce those rules, for what reason, I'm not sure. We needed a storage so we could have everything in one spot a couple week before we relocated to the bay area. Everything was smooth until move out day. We had professional movers helping us, they entered the gate behind another car while I was settling paperwork in the office. The gentleman in the office made a HUGE dramatic scene about them "not using the gate card". He stated that, in the event one of our movers "opened someone elses storage or something was stolen" we would be held liable, as they were illegally on the premises because they didn't swipe a key card according to him. This sounds like something made up, but I apologized and let him know we were unaware of that rule and it wouldn't happen again. I guess my apology for our honest mistake wasn't enough because he followed us out to our unit and confronted the movers. He scalded them like young children who had knowingly broken rules. It was, in my opinion embarrassing for all involved. I felt bad for the movers because they were hired to be there to help. It wasn't their fault and he couldn't give anyone a break. I apologized over and over again once he left, it wasn't right of him. His tone was forceful and snide. Adults have zero business speaking to other adults that way. He treated them like criminals.They didn't break into the storage facility, it was the first time any of them had heard "the rule" of not entering behind another car. The gate was left open at one point during the evening and he made the humongous semi wait and drive thru the other side. Don't get me wrong, I understand the need for gate codes and key cards. Safety in this day and age are very important. With that being said, there is a fine line when enforcing rules and being on a power trip. He needs to watch the way he interacts with people, being rude is bad for business and I will never recommend this place to anyone I know because of him. Also, there is a woman who also takes an annoyed tone with people. I was trying to move out and her final words to me were "you better sweep it out and leave it the way you got it or you'll be charged 20$". Treat people the way you want to be treated. End of story.

Big thanks to the owner for helping us out when my boyfriend and I had a little bit of an emergency…read moreand needed storage ASAP! So nice and went above and beyond to help us!

The prices are great and the staff is really nice and helpful! The place is also clean and easy to…read moreget to. Have been here for a while now and am very happy with the facility. Would recommend it to anyone.

Everyone who works here is always so nice when I come in or call with questions. I had a leak in…read moreone of the units and they happily helped me move my things to another unit. Family business always have better hospitality in my opinion

Warning! This store facility is not safe. Over half of my stuff was stolen stuff that you couldn't…read morejust walk out with you had a vehicle. Therefore somebody is working there is Doing It .When I reported it to the facility, They were very rude and unhelpful. Did not want to review the cameras and have limited cameras in the facility. I believe they call a Kansas City Shuffle still from units to make a profit selling units once a month unit auction. Put a lock on it leading to be thinking I lost my keys. They came and cut it off and open the unit more than half of my stuff.

Such a great self storage facility!! The manager is extremely accommodating and friendly! Great…read moresecurity and good prices!

I went to security self storage to inquire about a U-Haul rental the whole time he was doing…read moresomething else he barely acknowledge my presents.Don't waste your time with these guys there's other places with better customer service.

Since StoragePro has bought and taken over management of this place, it's gotten to be a lets…read more"fleece the regulars on pricing" money grab. Leah, the manager is wonderful but her hands are tied. Next door @ North Fork Storage (a new facility) they quoted me a 12x15 for $130 per month. I'll factually highlight that they're gauging. I've been a customer for 6+ years. I rented a 10 x 15 in 2021 that cost me $110 a year and if I paid The entire year at once I got one month free. This brought the price to about $100 a month. Four years later they are charging me $164 a month. That's a 64% increase in four years (an average of 16% per year!) Even Biden, and his lousy policies, didn't produce that kind of inflation, he's at 5.2%! So airport Storage, which has no real consumable material costs, is charging a good customer 300% the inflation rate during the Biden administration. This is nothing but a money grab, and especially shady as hell since when I called their service center I can rent the same 10x15 unit today for $147 per month at the same facility. So they're just sticking it to us. Stay away from this place. They're price gauging

We rented a storage unit and it was a great experience. Flew through the paperwork and the lady was…read moreextremely helpful and nice.

Good cheap deal up to a point, go if you don't have much that can be fenced…read more Went to help the relatives out when they had to relocate and stored household stuff there. This is NOT like a 5A or anything. It's really laid back, which is nice, but it's also really sketchy. This property is owned by Rorick Trust 10/19/95, SSMC, POB 1110 Merced CA 95341. The house in front is on the property. The ownership alone gives reason for curiosity- it holds commercial properties, and has a family representative who is difficult to track down (from a previous legal complaint- USCAND 21-cv-05037-TSH). The representative in that issue was Roxanne Clement-Rorick. The plaintiff couldn't find her. Good luck finding her if your stuff disappears here too. The onsite "management" may have little to do with them. Neither may even know each other. The 'management' told sis about 'the owners'. Hint- the 'owners' aren't around Red Bluff. One other property is in Oakland, the cafe in the lawsuit. Absentee slumlords more like it. Real trustworthy people A previous manager had a goon (drives around town in a white pickup with the US flag painted on the tailgate) who would go around the lot, hustling legitimate patrons out, while someone said he would 'just smoke pot' and allowed friends to occupy trailers there. The previous manager got the later one in. That one moved his family, their kids, relatives into the living spaces there. They also have lengthy court records in Shasta County. Thefts A Toyota truck was stolen from there. And a Jeep. Auto parts disappear. Units get broken into. They said that they 'didn't see anything', though there are several cameras that probably record (like another renter on Yelp said that they do, but conveniently don't record the crimes?). Some parts were stolen from a pickup. This 'manager's' family blamed a man with a unit next to the truck. He rightly had some issue with that- it's called defamation. The problem is- he drives a Honda sedan, and assembles bikes at Walmart. The target pickup was a late Dodge Ram. The 'manager' had 2 of this model near his apartment. They look like they do auto work there, with some people driving in and getting their cars worked on. It's completely believeable that the former 'manager' couldn't bother to look into videos for criminals. A local shop owner who stored inventory there said her stuff was stolen, and that 9 spaces- NINE- had been broken into that week. We heard from one renter that a car got stripped the day it was going to be picked up by the owners. Who else would know but the 'management'? Same as the story of Michelle C., whose stuff got stolen. Why does it sound like that 'manager' was covering for someone with 'privacy'? The whole place looks like... Friends They have some people from the trailer park nearby, 'Friendly Acres', going in and it looks like staying in trailers there, too. Other trailers kept there get broken into. They had a friend of theirs staying in the house in front of the property. He was walking around when we went in, he just showed up, poof, watching, then would go towards their apartment when we saw him and said anything. He tried to look like he was working, but- Casing Rent there if you want your stuff to get cased. This guy was probably just sneaking around to see what we had. He wasn't working. He carried a weed wacker, did a little cutting near us, and then left. Like the weeds only grow only near us only when we were there? No. Our stuff was open to see when we were there. Some new 'managers' loom around the same way. Give up, it's obvious. They pretend to be checking things in that zone, then go back to the office. They don't go to the rest of the complex, which has like 6 rows of buildings. Only near ours. Casing. Confidence act Where the name 'con job' comes from. They act like they're really into keeping it safe. Someone put a bunch of rocks under some of the fences. After some theft thing, they said that people crawl in and steal stuff. Like car parts? They carry tools in their back pockets to raid cars and trailers? Some get in through the gate. If you rented there and cared about your stuff, would you give out the code to thieves? Would the 'managers' just sit around smoking their pot (they do smoke) and 'not see' it all happen? 'Oh yeah, we're really on top of the situation'. Looks more like IN the situation. One walks around checking something on a clipboard, just in whatever area, it looks. Really looking diligent. Or casing. They don't do it to the dirtbags who go in from the trailer park on their bicycles then wait for cars to leave to get out. Those people probably aren't storing famous artwork there, the way they look Hangout for It looks like a handy hangout for lowlifes. Another dude stays in the front house. He spooks around too. One will walk around in the distance, another gets closer, another comes up and looks at everything you have, including into the non beater car you drive. More casing

This mini storage is convenient, safe and has great customer service. We stored our travel trailer…read moreon site under a three month rental contract and everything went smoothly and safely. I was impressed by the staff's excellent communication to assist with smooth logistics on the move-in day; she even offered to stay open longer that day to be sure we could get unloaded before closing. The only suggestion I could make would be to install a post on the inside of the gate to prevent exiting people from clipping the gate corner. One time, someone clipped the gate while exiting resulting in a non-working gate for a day or two. I think the staff worked as fast as possible to get the gate repaired but I could see the gate getting clipped again sometime.

I have been here for years And must say , I love this place…read more Super clean and always helpful Chris is the man

Over the past decade, I've had several storage units with this company, the longest running of…read morewhich was an indoor space 12' x 30'. In there I kept a, expensive boat and boat-related items. My experiences with this company have all been very positive since Chris became the manager. First off, the place does feel very secure. Whether I was storing a trailer of large boat outside, or in, I never felt concerned about theft or vandalism. Their security systems are excellent, and inspire confidence. Just as important is their customer service. Chris is always cheerful, upbeat, and goes the extra mile to make us feel valued as customers. I'll never even look at another storage option in Chico. All Secure Storage has earned my admiration and loyalty. Well-done!

We have used a few different storage places around town but by far loved this one the most. The…read morefacility is clean, the staff is nice, I loved that I could set up automatic payments for my monthly bill, and the pricing is great! Most of all: they are easy going and there's no hassle when it is time to move out. Just call to let them know you've moved your things out, give the unit a sweeping, and take your lock. No notice required. We will absolutely come here if we need a storage unit again. The only downside: the annoying use of "your" instead of "you're" on the gate sign. But it gave me a chuckle every time I drove in.

This place is great! A woman who worked there was so incredibly kind and patient with me and saved…read moreme from an incredibly difficult situation involving moving. I highly recommend