We had Mike come out to inspect our roof after dealing with multiple leaks and ongoing issues from…read morethe company that originally installed it. His expertise was immediately clear--he quickly pinpointed what had been going wrong and identified the root causes behind the repeated problems. With over 40 years of experience, he recommended the best solutions to properly fix the issues and ensure we'd be leak-free moving forward. He also shared valuable insight into common practices and shortcuts used in the industry, helping us understand exactly what needed to be done to make sure we don't continue to experience these issues. We appreciated his professionalism, honesty, and straightforward approach. If you're interested in a new roof or dealing with roofing problems and want someone who truly understands the craft, Mike is the guy.

I contacted Rain Proof Roofing and got a response right away! Mike asked some pertinent questions…read moreabout a possible leak in our ceiling, set up an appointment to have a look and give us an estimate. He did a thorough inspection and assured us that we did not have a major problem. What a relief! He gave his recommendation and did not charge us. The rating for his company and BBB recommendation, and now my experience leads me to give him the highest rating. Thank you, Mike!

Quite possibly the best experience I've had working with a business such as this. Will did a roof…read moreinspection a couple of years ago and there were no issues at the time - fast forward to early March 2026 and we have water dripping from a recessed light. I emailed Will and he got back to me over a weekend; he also provided my info and the issue to George who also called me over the weekend. George scheduled Alex and Joe to do some detective work to see if they could find the issue, Alex is a water-leak bloodhound, issue(s) identified. Alex and Joe came back last Friday and addressed the issues they had identified and also did some extra work to repair an area where they found 5 layers of shingles. If you have roof issues reach out to RoofSmart (www.GetRoofSmart.com ), the cost was very reasonable, the work is top notch and working with them is so easy! Steve

Alex did a great job repairing some storm damage on our steep slope A frame metal roofread more

ORCA!!!!!! (2 reviews in 1.) After 26 yrs my parents house…read moreneeded a new roof. I had 5 different contractors come out for an estimate. Orca was NOT the cheapest option nor the most expensive option, they ended up being middle of the road. I decided to go with them because Chris was VERY THOROUGH and explained EVERYTHING to me. The crew came out and knocked it out of the park, literally took them 2.5 days and it was done. This was back in June 2025, we are currently in the heart of winter and have had some serious rainy days and EVERYTHING's been GREAT, NO LEAKS, NO ISSUES! Fast forward to February 2026, I was so impressed by their service and workmanship I called them when the roof at my own house started to leak. (The leak was NOT because of age but the shotty workmanship from our builder Connor Homes.) I spoke to Chris again and he set me up with Peter. Peter and crew came out and temporarily covered my roof until they are able to get me in the books. Peter and crew came back in about a week and took care of my roof. The entire process took about 2 days and literally 3 days after they were done we had a crazy rain storm. Once again, NO LEAKS, NO ISSUES. Orca Roofing is 2 for 2 with me, priced right and took care of my roof issues. There are not too many trustworthy businesses these days but I can honestly vouch for these guys. Thank you for taking care of my roof issues and now I can actually sleep at night.

I had a disappointing experience with this roofing company. After providing an initial estimate,…read morethey reached out to me multiple times as if the estimate had never been given. The repeated follow‑ups came across as disorganized and even a bit desperate, which didn't inspire confidence in their professionalism. I would strongly recommend that they improve their customer service processes to ensure clearer, more reliable communication. Professionalism and consistency go a long way, and tightening up these areas would significantly enhance the customer experience.

TL;DR Finish quality was rough, seams and vents had heavy…read moreadhesive buildup, and several areas now collect rainwater -- and these concerns were never addressed. On top of that, the contract copy arrived 5 days late after a $2,000 deposit, the office initially had no record of our project, the written contract didn't match what we were told, and the job required three visits -- which altogether felt very unprofessional for a $6,000 repair. - We recently hired Guardian Roofing to repair a roof leak above our dining room. The inspection took place the week before Thanksgiving, and the repair itself was carried out on Thanksgiving Day. We genuinely appreciated that the crew was willing to work over a holiday. However, the weeks that followed involved multiple return visits and repeated attempts on our part to resolve concerns privately. Because these issues remained unresolved for nearly a month, we felt it was important to share our experience for future customers. Because water was actively leaking into our home, we moved forward quickly after the salesperson explained that the job would include replacing the roof plywood and installing a gutter downspout extension. We paid a $2,000 deposit that same day. Although the contract was signed electronically, we did not receive a copy for five days, despite being told it would be sent immediately. During that time, the salesperson became unresponsive -- and when we contacted the company office to follow up, they initially had no record that we had signed a contract or paid a deposit. That was extremely concerning given the urgency of the situation. After the repair was completed, we finally received the written contract -- and only then realized that it did not match what we had been told. The gutter extension was not included in the document, and the plywood had only been partially replaced, even though we had understood the replacement would cover the full section. When we raised these discrepancies, we were told that the company had simply followed the wording of the contract. Only after further discussion, including acknowledgment of what the original salesperson had described, did the company agree to install the gutter extension at no additional cost. Still, for a $6,000 repair, the overall process felt disorganized and unclear. The job ultimately required three visits: the initial torch-down installation, a later trip to add the omitted gutter extension, and then another visit to secure that extension after it was installed too loosely. Even after all of this, our original concerns about finishing quality and water pooling were never addressed. These concerns were not just about appearance. This section of the roof is clearly visible from our upstairs rooms and yard, and even neighbors who can see it commented that the work looked surprisingly rough for a professional installation. The seams and vent patches were left with heavy, uneven adhesive buildup, and in several areas rainwater now collects instead of draining properly. When we raised these issues, we were told that the work met company standards and, in their words, "we are not decorators." The conversation repeatedly shifted toward explaining the nature of torch-down roofing -- as if the outcome were simply inherent to the system -- rather than addressing the quality of the execution itself. What made the experience particularly difficult was feeling that our urgency and lack of technical knowledge were not met with clear guidance and follow-through, but instead left us to discover contractual and workmanship issues only after the fact. In the end, the combination of delayed documentation, unclear expectations, inconsistent internal awareness of our project, multiple return visits, and workmanship that appeared unfinished left us disappointed and concerned as customers. We hope this review helps other homeowners make informed decisions and encourages greater clarity, accountability, and care in both communication and work quality going forward.

Dishonest! They intentionally omit an important "requirement"…read more I requested an estimate for an exhaust vent repair which was simple to do on Guardian's website. Guardian quickly called me, which became a strange experience. The lady from Guardian asked me if my Wife was employed and what her hours were. I asked why she wanted to know that, and she replied that they like to be able to discuss the project with both Husband and Wife. I told her that I'd handle everything myself. She again started down the road about my Wife and asked what time she gets home. I said don't worry about my Wife's hours, she doesn't need to be at home for me to hear how much this will cost. Such a personal question, especially after having asked to stop, is very inappropriate and weird for Guardian to pose. An estimator came to our house a few days later; fantastic employee and experience. He was very professional and knowledgable. I went up on the roof with him and he explained a lot about shingles, etc. He was at our house for an hour. I received a message from Guardian the next day asking to schedule another visit to my home to discuss the estimate. I was confused by their request. I politely declined and asked them to email me the estimate like every other estimate we received. Guardian refused to send me my estimate. Then they emailed me: "Our process does require an in-person review the estimate so we can walk through the details, materials, and options and answer any questions. Since a lot goes into our estimates, we're not able to send the estimate by email alone." No, their "process" is something they made up; no one is making them do this. Yes, they CAN email an estimate...like all their competitors. They want to come out again to try and pressure us. Guardian is saying that I have to take time out of my day, again, to be presented the estimate in person. Their competitors came to my house, then emailed me an estimate the next day. Like every other estimate experience I've gone through in my life. Had Guardian told me they refuse to email the estimate, I never would have let you come in our home. But they intentionally didn't say that, a lie of omission. This is a deceptive tactic. It's also extraordinarily disrespectful of my time.

Look no further- get a quote from Three Tree! We had 5 estimates. Three Tree came around the middle…read moreof the group price-wise, although not that much higher than the lowest. What was different? The quote had attention to every detail and included higher quality materials, better design and superior workmanship. Also the quality of the service was exceptional- communication with the team and among the team was flawless. Our roof was mainly asphalt with a PVC section and needed plywood to be added on top of the old ship lap. It also needed venting - which can be tricky- especially providing intakes on a 1940s house. All this was included in the quote. They had no problem adding 2 skylights with no upcharge-save the cost of the skylights themselves. The team is up to date and educated on the latest advances and details of techniques. I am so thankful to have found Three Tree. I have worked with contractors extensively on two old properties over 20 years, and Three Tree was probably the best. Prior to hiring them I talked with my former roofer - who now only does very high end work(John Michael Roofing). He has seen many roofs and said Three Tree does good quality work. He also advised me to beware in hiring a roofer as there are many pitfalls. With that advice I proceeded with more caution than I would have otherwise!

Very professional, punctual and communicative. They took three days to finish which was fast. Would…read morerecommend to others.

We contacted NearMe roofing for a skylight repair, roof replacement and new gutters. We couldn't be…read morehappier with the service and quality we received from them. The communication with the project manager, Elijah, was exceptional from start to finish. He was wonderful to work with and was available throughout the entire project. The cost of the project was extremely competitive, the actual work was completed in just a few days and the final product looks fantastic! I highly recommend this company.

We reached out to NearMe for a roof and gutter replacement after seeing the great reviews they had…read moreon here. Scheduling and communication was easy and efficient. We were able to schedule our roof replacement when we wanted to get it done and the job was completed in just two days. We were impressed that it was such a quick and smooth process. After our roof was done, our gutters just took one day to replace.. so in total, it only took 3 days to get a brand new roof and gutters! Also, throughout the entire process, Elijah (the project manager?) kept us updated on how things were going and was also easily reachable for any questions we had. We appreciated the good communication! My only minor "complaint" would be that the cleanup after the job being done wasn't 100%. There were a few scraps and caution tape leftover from the roof job, and then a large ladder was left from the gutter job. However, and more importantly, it was still a job very well done and we are happy with how things turned out. I would recommend NearMe if you are looking to get a roof or gutter replacement!

We had a wonderful experience with the RR team. They were quick to respond, fair, and did wonderful…read morework.

David was awesome. Different than most contractors. He showed up on time, used technology, and got…read moreus a quote quickly. They worked quick and cleaned up their mess. The roof looks great.

I couldn't be happier, installers were there on time as scheduled and the work was excellent. Ask…read morefor Bradley!

I highly recommend M&H. They were responsive, came to my…read morehouse and gave an estimate on the same day. I shopped around and got other quotes, they gave me the best price, and couldn't get better with others even after sharing their quote. What I value the most, is that they were the only ones who didn't try to sell me a whole new roof saying while others were trying to scare me.

Quality of work = 2 out of 5 Communication = 1 out of 5…read moreFollow up/through = 1 out of 5 JD General is a cheaper option. A prime example of you get what you pay for. I believe they have the skill set to do basic repairs and projects. Maybe even more than easy, but it seems when any sort of adversity comes the quality falters. I had a driveway done, which does look nice, but ended up cracking in quite a few places. Not two or three places, but all over. Cracking across the majority of the driveway. I asked about any sort of warranty, having one or two cracks I could've looked past it. When it continued and started cracking all over it got frustrating. Especially when JD came out and looked at the cracks and told me he would ask his concrete guys about a fix. (At this point I was already anticipating he would NOT get back to me, and what do you know. Ghosted.) No communication after that, no attempts to update me on any sort fix. For anyone that reads the reviews. You'll notice the out of country, had an emergency excuse. He used that excuse with me as well after blowing us off for multiple days at a time. Seems fishy. Cheap contractor. Cheap work. Bad customer service. I'd recommend to do your due diligence and get more quotes especially if these guys are your only one. It's nice to be important, but it's more important to be nice.

JD got my house ready to sell. I called 10-15 other contractors before finding JD. The others were…read morevery difficult to talk to and they would ask for 2-3 weeks for finishing the job. JD told me he could finish it in a week, and actually finished ahead of schedule. Very easy to talk to. He has a reliable crew. Will definitely work with him again. He and his crew are very skilled in all things construction. Fair pricing.

Hired this company to do our roof and what an amazing job, and an amazing person. The owner Brandon…read morewas extremely helpful told us what we needed and never once did he try to over sell (upsell) us. The price was extremely reasonable and he stands behind his work. The roof came out so well, we re-hired him to do new windows install and once again he came through and delivered!! I can honestly go on and on about his great work and his professionalism but don't take my word for it, hire him if you have roofing, windows, siding, to do, you won't be disappointed

I feel so fortunate that another contractor recommended Fresh Start when the gutters fell off our…read more106-year-old Edwardian-era house, the second house on t hill which was an orch back then. Brandon is professional, knowledgeable, responsive, and sharp. And a sweet guy, too! His crew are extremely talented and hard working. Our roof had serious problems, having exceeded its lifespan at 25-plus years. They solved them all, did an awesome job, and really went above and beyond. Our new roof is beautiful.