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    Copyfree Technology

    5.0 (1 review)

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    9 years ago

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    Office Depot

    Office Depot

    3.3
    (61 reviews)
    4.8 mi
    $$

    I visited the Office Depot on Rosemead Boulevard in Temple City to have a set of business cards…read moreprinted. After showing the employee at the print counter my design, she told me the job could not be completed because of the borders on the card. I explained that I had previously had the exact same design printed at another Office Depot location without any issues, but she was unwilling to explore any alternatives or provide further assistance. Feeling that the matter was not going to be resolved, I decided to leave and take my business elsewhere. I then went to the Office Depot in Montebello, where the staff reviewed the same design and completed the order without hesitation or any issues. The difference in customer service and knowledge between the two locations was noticeable. I left the Montebello location satisfied, but my experience at the Temple City store was disappointing and frustrating.

    Horrible customer service…read more I went to this Office Depot to drop off a FedEx package that already had a prepaid shipping label attached and was completely sealed and secure. I have shipped not just one, but many packages prepared exactly the same way through other Office Depot locations in different cities and have never had any issues. Unfortunately, the employee assisting me was extremely rude. Instead of trying to help, she raised her voice and spoke to me in a disrespectful manner. Customer service seems to be a foreign concept at this location. I understand that policies may vary, but there is no excuse for treating customers poorly. A little professionalism and courtesy would have gone a long way. With experiences like this, it's no surprise that more people are choosing online retailers and delivery services instead. Save yourself the frustration and take your business elsewhere.

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    Copyfree Technology - officeequipment - Updated July 2026

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