Best steaks and prime rib in the state. Amazing atmosphere and staff. Prices are reasonable for the…read moreamazing food. Definitely worth a stop when in the area.

Highly disappointed given the historic nature of this place…read more Service was just bad. I got a sense of arrogance like they thought this was the best place in town. Server was very curt & short. We were almost all the way through our dinner before they checked back on us. Really did not feel welcomed or appreciated. Asked for the check to be split two ways, which did not happen. So we left cash for one half & card for the other. Full bill was charged to the card, most likely cause they ASSUMED cash was for the tip. I will say however, the food was good & steak cooked to temp. But... the cocktail sauce for the shrimp was very ketchupy & needed more horseradish & lemon. They also need to improve on their cocktails & knowing how to make them. Drink was way watered down from the type of iced used. It's not hard these days to make large ice balls or cubes that don't melt as fast.

I was raised in Saratoga so I kind of go off of the older name of The Saratoga Inn. Since I have…read morefamily nearby there isn't much need to get a room here or any other lodging business in town. But I do enjoy coming here for lunch. I usually go to the bar section of the place in which they have their own craft beer. The lunches are good and have hearty portions. And often my visits can have an exhaustive nature to them so escaping to this bar which is fairly quiet during the day for a pint is very nice. Getting a craft beer pint reminds me of where I live now where defaulted beer that everyone associates with beer drinking isn't the norm. It's been a while since I have had an evening meal here but I recently have had their breakfast buffet which is very nice. The food is nice and fresh and flavorful! Last year my father passed away and we did a private catering event in the dining room which was very nice. They got us in on very short notice and the event went quite smoothly. The organizer was extremely helpful and organized and laid out all the options for the event we were needing to do after the funeral. So that went quite smoothly. I am not sure when my next visit back will be but if it's a trip of a recreational and casual nature I will definitely stop by the bar for a pint of beer!

Nice free hot springs. Water is pretty hot in ALL the pools, but the river pool is a good place to…read morecool off after cooking yourself.

My family and I (five in all) had a wonderful stay. Very comfortable, unique and delicious…read morebreakfast. Carol was very accommodating and friendly. We loved the library and antique furnishings. We will go back if we are in the area again.

A Bed and Breakfast that takes dogs, how cool. The Hood House is clean, comfortable, nice beds,…read morewith a well-stocked kitchen for your use and a comfortable living room to read or hang out with family and friends. I would very much recommend the Hood House as a great option when visiting anywhere in the Platt Valley. But wait, when I arrived for my two day stay I found beautiful, nicely waxed wood floors. My dog Rigal will not walk on a slippery floor, not for anything. So it's a little late and no one is around so I figure I will just carry him up the steep, narrow stairs, he thinks otherwise. Three steps up and he wiggles out and I take a few very fast steps back to the landing. Second attempt was a scary ride for both of us but successful. We were in the Saratoga area to photograph fall color so we get up before the sun, and the fire escape looks much less scary in the dark. Rigal was not thrilled but more cooperative then last night. What he, nor I saw was the fact the last five or six feet of steps are not there, it is a fire escape. I just didn't see that one coming. Luckily Rigel took a leap of faith into my arms and we were off to shoot that color. I forgot to mention, Rigel is the most beautiful 105 pound Rhodesian Ridgeback you will ever see! Thank you Carol for understanding and refunding me the second night.

I'm a corporate pilot and traveling is my life. We normally stay at very nice and often expensive…read morehotels and sadly some of them are not as clean as what I've found here at the Hacienda. To me cleanliness is the number one importance in a hotel/motel. I'm very very happy with the effort that they make to clean the nooks, the crannies and the corners. They do their job well. The ladies at the front desk are very friendly and helpful and I will definitely come back here. I believe this motel deserves a solid four stars, I gave it five to offset some of the lower ratings others have given it!

There never was anyone at the front desk. We got here late, but when we rang the bell it took a few…read moreto get a person. Also, we were up at 6:30. Coffee made & ready would have been nice. It also would have been nice to have someone at the front desk to ask to make it. Maybe they were in the back drinking coffee?

What a pleasant surprise. We rolled into town on our way through from camping in Yellowstone and…read moreGrand Teton National Parks. Most hotels were fully booked. We got a last room here and couldn't have been happier! The details they put into their renovation did not go unnoticed. Clean quaint and super close to the hot springs. Ben & Charles we're super kind and helpful and even gave us local suggestions.

Shit hole that will over charge you two days after you leave! No services, no one even there the…read morewhole weekend! Wyoming hillbilly bullshit.

I would say this was a 3.5. The staff is very nice. The room is clean and is totally adequate…read more The outdoor patio by the river is wonderful. The location is great. Unfortunately, it was very hard to get a good night's rest. The air conditioning unit was extremely loud, but the room was too hot to not use it. You can also hear every person walking by, plus every car that started. We would stay here again, but bring earplugs and an extra fan.

We checked in after a long day drive. The lodge was easy to find and looked clean on the outside…read more Checking in was a pleasure, and given clear directions to our room. The room has been very recently renovated and was perfect for our one night stay. There is a sitting area with a fire pit by the river and was a great place to relax and unwind after dinner. We will definitely stay here again!

Came for a massage at the spa and it was an AMAZING experience. Worth every penny. Seriously top 10…read moreever for me. It's such a nice touch you get to relax in the teepee hot pool/springs before your treatment. The front desk lady is so incredibly sweet and thoughtful as well. Can't wait to come back! Minus one star because everything is spread out outside and if it's cold you freeze your booty off running from the springs to the spa facility. Lol

Cute and free. The water was so hot we could only dangle our feet in but the river was greatread more

the crackheads that look like sisters that clean gave me red flags, didn't feel comfy leaving me…read morebelonging. I think her name Susie rude chick not friendly n brought personal issues to work. Beds were squeaky floors were not clean. Shower had hair in it.

I just spent a couple nights here and was initially pretty pleased. My impression has dramatically…read morechanged based on the one and only interaction I had with the woman who works here. I was standing outside my room cleaning my car's rear window when she literally skulked up behind me yelled at me for using the incorrect piece of cloth for the job. (I guess I grabbed a "washcloth", and not a "rag") You owe me twenty bucks!" she yelled. "And you'll see it on your bill as a pet charge" she continued. I was taken aback. Her demeanor was so rude and caustic, I almost thought she was joking! She was not. The whole interaction really left me with a bad impression. To make matters worse, this is a very small place and this extremely unpleasant woman lives here as the onsite manager. The second half of my stay was made uncomfortable by here scowling presence. I love this part of Wyoming, and will definitely be returning. In the future however, I'll book a room at the Hotel Wolf, Hacienda or Rivera Motor lodge. All are located right in Saratoga, offer great customer service and are clearly better places to stay.

Great Small town Hot Springs, Awesome Food and the staff and front desk clerks are friendly and…read moreprofessional! Also enjoy the restaurant and Brewery/bar!

One step above a Motel 8 (no disrespect to Motel 8), however this place is a joke when they charge…read more$338 per night for a "suite" which is literally to closet rooms with a hole between them. The only thing short on this hotel is bed bugs, we did not find any bed bugs but were very very disappointed in our three night get-a-way!! Also this place charged my credit card for one night when I made reservations (which is fine), however received a call from the night before our reservation confirming our arrival and when we showed up there were two credit charge slips for the $1000 for three nights already ran the day before we arrived. I was like what.... Crazy, they should be reported for this practice! Here is a small list of some of the highlights of nasty: 1) there is no room for any toiletries 2) the toilet sub floor is destroyed and the toilet rocks and is hanging on by a small bolt. 3) the ceiling fan vent is as disgusting and full of grossness 4) a mixture of mold/grout and just pure nastyness in the shower and ceiling. (However the shower insert is newer but you know there has to be mold and such growing behind it 5) broken window in bathroom so they cut a piece of plexy glass to cover it up, however it squeals with air pressure window or change. 6) carpet is nasty and literally pieced and cut out with very visible pieces...... 7) give the Saratoga Inn marketing department koodoes as there explanation for literally "ear plugs" is very creative and softens the blow that you will need ear plugs for sleeping.... 8) the 37" TV is literally setup in the other room and it's so small you can't even see it that great from bed. Absolutely no TV guide reading.... Take a peek at my pics, they tell the true story!! I have stayed in some nice places and I don't mind paying for nice accommodations, but this is "rape" and they should really look deep at this property being kept together with duct tape and lipstick!! This property is "LIPSTICK on a PIG"!!!!