After choosing different hotels for a while, we ended up returning to this Hampton Inn…read more They've definitely made some changes to make it much more pleasant! The staff was very friendly, welcoming, and professional. We initially had booked a suite and it was fantastic to have all that extra space. After we checked out, we tried heading home east on I80, but the road was closed indefinitely, so after lunch, we reluctantly decided to return to the hotel for a room. The front desk staff was great, let us check back in well before regular checking hours, and even apologized that our original room wasn't available anymore. Which was fine by us. The road finally reopened later that evening, so we headed back out around 9pm, and again, staff was very friendly and let us know, we'd still have access to the room until midnight if we needed to come back. Thankfully that wasn't necessary. I do wish they had extended breakfast hours on Sundays but otherwise we had a great stay.

Stayed here for a few days while visiting my in-laws. The room and bathroom were spacious and nice…read more I liked the open area so my toddler had room to play. Breakfast was good with lots of options. Gym and pool were very nice.

Very clean.. had a little trouble with outside key fob for door just need to pull open hard, and…read morenot a huge fan of the curtain that covers window into hallway let light in all night

Typical Best Western: Fridge, TV, two beds, chairs all beat up, one sink doesn't drain properly,…read moremicrowave, we have a front door and a back door to our parked car (convenient). Breakfast, too! Everything else we need. I'll update tomorrow.

We stayed here on our way to visit grandkids. They welcomed us and even held the door for us upon…read morearrival. Very friendly and very clean. The room has been updated with a nice sized shower. The bed was very comfortable. We will stay here again and highly recommend it.

People were great. Owner fantastic fair guy. Lady at counter first day and very nice. Room was…read moreold but clean. TV old but functional. Two queen beds and stuffed chair. Small toilet/fun room but clean and adequate. Price really fair. What made deal was dog charge only $3 per dog. We kicked guy $20 cause it was appreciated. I am tired of getting raped fir traveling with 3 really well mannered dogs

My favorite place to stay in Rawlins…read more Reasonably priced, generally friendly staff, ample parking, and their breakfast hours last till 10am. Rooms are nicely appointed and generally in good shape. Plenty of towels and comfortable beds.

Holiday Inn Express is our go-to hotel when traveling. We…read morefound ourselves stuck in Rawlins unexpectedly when the interstate closed for wind and ice and were so happy to find a Holiday Inn Express. It was easy to locate and access. Price was fair. The lady working at the front desk was friendly and answered all of my questions. The lobby was quiet and clean. Our room was also clean and very comfortable. The shower was interesting - great water pressure, however some of the nozzles were definitely misaligned because the water was spraying off to the sides. The bed was just okay, but we got a good night's sleep. Overall, would stay again if needed.

Nice very clean western vintage hotel. Had nice towel. Flooring could be updated check in person…read morevery nice and friendly would come again!!

We spent the night here while on a cross country road trip. Our room was clean and comfortable. I…read moreloves these places as the owners, a mom and pop live on the property and take good care of the property. Nice towels and print sheets. Yes things are outdated but everything worked and was cared for. I will make sure to stay here on my next trip through town!!!! Thanks for the great customer service!!

So over all this hotel was great after searching several places finding a hotel with avaiablity was…read morea God send! The rooms were well kept comfortable and nice! Excellent shower pressure!! Breakfast was phenomenal several choices including fresh fruit cereal muffins bagles toast and pastries even had hot omelets ham and waffles !! The apple cinnamon waffles were the favorite across the board!!! The only reason I can not give a full 5 star review is because unfortunately the evening staff Naomi was highly unprofessional and rude durring ever encounter we had with her . I called ahead and was told there only 1 room left available which was great as we only needed 1 room when we asked about roll away beds or roll away cribs for the toddler and my daughter we were met with huffy and eye rolls before being told they had a pack and play but they would need to find it ... we asked multiple times durring check in if the military rate had been applied she said "yeah i know what im doing " we were then informed that if our kids ate in the rrom and left a mess or open cups that we would charged an additional 200$ for cleaning which i though was odd but okay when we get to our room 312 the ac unit in the room was not working attempted to call the front desk no answer went to the desk to let her know the room was very hot and the ac wasnt working .. again i was met with a very condescending reaponse and snarky tone " did you try the window unit or the actual thermostat on the wall?" I explained i didnt even think to look for a thermostat as ive never seen that in a hotel room before and she smirked at me and said "yeah try that ..." attempted to call the front desk multiple times before reaching anyone and inquire as neither the unit or the thermostat were working.. before i could finish explaining she very rudely cut me off and practically scolded me while saying" I can change you rooms but that's all I can do!" And hung up..we got to our new room as it was late we decided to inquire again about the pack n play so we could get the baby situated. After 5 tries and no answer we headed to the front desk for the 3rd time since check in and honestly the manner in which we were treated almost made us take the L and leave but over all I'm glad we stayed as the morning staff was absolutely amazing ! Kind attentive patient and very pleasant over all. Found out at checkout that the night girl did not apply the military rate despite being given our active duty ID and that many of the things she told us were untrue and unnecessary... As a side note listening to her tell multiple people " oh we only have 1 room left and purposely pressure people into booking upcharged rooms seems pretty unethical and sadly I don't think my family and I will be returning to this hotel in our future travels !!!!!

Holy moly, this is the second hotel in 2 weeks whose cable service is seriously messed up...don't…read morestay in room 202 or 200 if a game is on tbs, or tnt you won't catch it...asked the front desk said it should work....it's not...VERY FRUSTRATING!!!!

This is one of the great hotels right off the highway. I have a Tesla charger and yes, I actually…read morenice to Tesla honors were charging and need to use bathroom on to buy something. The lobby is clean. The bathrooms are immaculate. People are super nice. If you need a place to stay, this is your spot

Just a Fairfield! Good parking with space for trailers in back. Front desk ladies were friendly…read moreand helpful. Side chair in room too small for older folks! Desk chair week for a heavy person. Has microwave, fridge, and coffee. Hot tub was working and HOT. Did not try the pool but looked ok. Stocked towels at pool lacking. House keeping was late and rushed on Friday afternoon. HEAVY Funky door on rooms, locking system a bit difficult for this older guy. Average TV chanells. First floor has vibrations????

This was by far the nastiest hotel toom I have ever seen. There was blood(?) on the sheets and…read morelampshade. The sink had not been cleaned, the toilet had not been cleaned in a long time, the shower had not been cleaned. There were used earplugs on the floor. Paint coming off the walls. Broken, burnt outlets. The coffee pot had not been cleaned. The sheets smelled used. The room smelled moldy. When addressed with the attendant, they just shrugged their shoulders and said "It's the best I can do". When requested to have it cleaned the request was denied. When asked for a refund so we could go somewhere else that was denied as well. We paid full price to stay in the room less than an hour before we left and found another hotel.

they gave us a room for my dogs and we got a room with a bathtub they told us the other rooms have…read moreshowers and not baths but they gave us baths that's why I gave it 5 stars.

Has superchargers in their parking lot, but explicitly bars drivers from entering to use bathrooms…read more Are those EV drivers really a problem?

Right off the I-80 and conveniently located to all points in town, the Fairfield is a great choice…read morewhen traveling across the state of Wyoming. The modern room design allows you to throw down your luggage on a low counter, plug in your electronics, and relax. They even have multiple Tesla charging stations in the parking lot! Clean room, comfortable, and a hot breakfast in the morning. Enjoyed my visit to Rawlins and got to see the historical prison and a funky Texaco gas station from years gone by.

The hotel staff is very friendly. They do welcome pets baggy poop area. which is awesome! Right…read morenext-door to a field and off the highway, which is also really convenient. The rooms were nice. Beds were comfortable. Elevators working. They have a laundry room. Worked great. The hallways were clean. Breakfast is nice. (Didn't see any high chairs) . When they clean /when you request for room freshened they didn't go all the way: meaning clean the windows mirrors fresh towels etc. I'm sorry but when you have littles in a small space things can get dirty quick and all the time.

Couldn't understand them speaking. 6am breakfast...lady showed up at 6:10 and not ready till 6:30,…read moreand was 1/2 cold. Beds and pillows were fine.