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    Copper State Credit Union

    3.9 (22 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    2 days

    Response rate

    100%

    Services - Copper State Credit Union

    Personal banking

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    What's in this photo is the same question I'm asking? No account information how sway!

    Horrible Company If you have a Business don't open here warning Customer Services needs to be better I've been trying to get into my online banking since they changed from deer valley. I really hope to god you are not stealing from me because i don't understand why I've been getting such a hard time getting helped and i never get a call that's just a way to get me off the phone. I will be closing my Business Account soon as i get all my transaction information. So unprofessional!!

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    4 months ago

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    Anthony F.

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    4 days ago

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    Anthony F.

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    4 days ago

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    14 days ago

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    4 months ago

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    4 months ago

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    10 months ago

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    Anthony F.

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    1 year ago

    Everyone that I have worked with at the Surprise Copper State location has been very friendly and helpful.

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    Anthony F.

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    3 years ago

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    1 year ago

    Every employee at the Surprise Branch are very helpful. I have never had a problem at this Branch.

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    5 years ago

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    Stephanie M.

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    2 years ago

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    8 years ago

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    Jenn W.

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    2 years ago

    Condescending losers lost my business. I have no confidence, Zero, in their customer service skills or banking knowledge!

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    4 years ago

    I wish I never got a loan on a car a credit card and personal loan from them worst bank ever I give them all bad stars everything

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    Alexandra B.

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    7 years ago

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    9 years ago

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    4 years ago

    Great Customer Serive from Cali at the Surprise Branch and David the Commercial Loan Officer. Definitely do business again!

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    Alexandra B.

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    7 years ago

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    5 years ago

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    Stephanie M.

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    8 years ago

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    9 years ago

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    Ask the Community - Copper State Credit Union

    Review Highlights - Copper State Credit Union

    Based upon my experiences, Deer Valley CU is fortunate to have such a competent team of folks at their Surprise branch.

    Mentioned in 3 reviews

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    Desert Financial Credit Union

    Desert Financial Credit Union

    (2 reviews)

    Branch staff are great and very helpful as is the call center, they are patient and walk you…read morethrough processes if needed. Fry 's has been putting a pending transaction and then deducting the final cost of their app/pickup orders, the two this happened the call center agents will release the additional pending hold to be able to use funds in the account, A rep told me that the call center gets real time updates unlike the branches... which I understand because I worked for a large company sending communications to administrative staff down the rep level. Been with Desert Financial in some kind of way for over 18 years, I will never bank with big banks like Chase, BofA,etc . Where they charge ridiculous fees just to have an account. Desert Financial will reimburse any ATM fees when needed to withdraw cash from credit unions ATMs at the start of new billing cycle. A branch rep told that every February they give every account a "thank you" credit, I think based on how often you used your account or average balance, not sure just remember back in February I got around $20 credit. I recommend this Bank, Charles Schwab or USSA, if you are qualified family member. And little special touch they have big variety of card designs... ASU, Cardinals and desert pictures. Not all banks have that many.

    I typically go in this location to get 5-10 in Cash to fill my 5gallon water jugs outside. Waiting…read morein line to get a few physical dollars to use I was told she would be right with me. She then decided to go in the back room check her phone. Dabble on the computer then log out and go on break with 4 people in line. She looked me in the eyes and lied to me. Honestly felt racist. The audacity of a teller is absolutely crazy but when the overweight white female manager came out and started to argue with me about needing to sign something for a deposit I knew it was a power trip. (I've never once had to sign to deposit cash)

    Copper State Credit Union - banks - Updated May 2026

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