Dennis, Maria and the whole staff is great! When ever I need to take care of business I feel that…read moresmall town warmth! Love my branch!

This location is how banking should be! Cesar knows you by name and always, always takes the best…read morecare. So many banks have lost the customer service to automated features except this location. Now that's just the service side of it. Accounts and checking plans are super reasonable and easy to navigate.

Branch staff are great and very helpful as is the call center, they are patient and walk you…read morethrough processes if needed. Fry 's has been putting a pending transaction and then deducting the final cost of their app/pickup orders, the two this happened the call center agents will release the additional pending hold to be able to use funds in the account, A rep told me that the call center gets real time updates unlike the branches... which I understand because I worked for a large company sending communications to administrative staff down the rep level. Been with Desert Financial in some kind of way for over 18 years, I will never bank with big banks like Chase, BofA,etc . Where they charge ridiculous fees just to have an account. Desert Financial will reimburse any ATM fees when needed to withdraw cash from credit unions ATMs at the start of new billing cycle. A branch rep told that every February they give every account a "thank you" credit, I think based on how often you used your account or average balance, not sure just remember back in February I got around $20 credit. I recommend this Bank, Charles Schwab or USSA, if you are qualified family member. And little special touch they have big variety of card designs... ASU, Cardinals and desert pictures. Not all banks have that many.

I typically go in this location to get 5-10 in Cash to fill my 5gallon water jugs outside. Waiting…read morein line to get a few physical dollars to use I was told she would be right with me. She then decided to go in the back room check her phone. Dabble on the computer then log out and go on break with 4 people in line. She looked me in the eyes and lied to me. Honestly felt racist. The audacity of a teller is absolutely crazy but when the overweight white female manager came out and started to argue with me about needing to sign something for a deposit I knew it was a power trip. (I've never once had to sign to deposit cash)

I visited Desert Financial Sun City to open an account for my permanently disabled adult son. I…read morebrought his ID, Social Security card, birth certificate, guardianship paperwork, and Social Security representative payee documentation. Instead of assistance, I was publicly questioned, my son's disability was loudly discussed in front of others, and staff repeatedly insisted I lacked required paperwork while being unable to identify what that paperwork was. I left feeling embarrassed and treated like a suspected criminal. The same documents were accepted by Chase 20 minutes later. As a longtime customer with accounts and a vehicle loan, I have moved my deposits elsewhere and am refinancing. Desert Financial's handling of guardianship, disability-related matters, and basic customer service was unacceptable.

If I could have given them a 0, I would have done that. I found it hard to believe this credit…read moreunion could not have found employees that weren't so incompetent. When I tried to open my accounts, I was told i needed certain information I didn't have, so twice I had to go home, get the info & bring it back. Both times I returned with the info, I was told by a different employee I didn't need it. Then, I tried to add a second party (my financial power of attorney). I was sent home for additional informatio, which I brought in. After that, I was told my financial POA needed to temporarily remove her credit freeze, which she did. Having jumped though each hoo, we then returned to to their office finalize matters. We were then informed that she couldn't be added to my account. Too bad I wasted all that time and effort for nothing!! Please, please, please, do not use Desert Financial You will regret it!!!!!

Deposited money in this account open checking account for free, which was great all I have. All I…read morehave to do is keep minimum deposit.

It is a very easy location to find the services I request are always done by a happy customer…read moreservice rep, the banking, and the quality and the value of the service is amazing. I will be transferring my bank from Seattle to this credit union as I find their customer service exceeds much better than sound credit union. Yes, they also offer share thinking again it's a great bank, but it's the agent that really makes the business what it is. I'm very happy to come here. It's easy to find always easy to find parking and their hours Are great and they're online website and mobile app is very easy to navigate. Thank you guys for being amazing sincerely. Andi

Crummy ATM equipment. I attempted to deposit $500.00 in $20.00 bills, but it accepted only $60.00…read morereturning the rest of the bills with some lame message about not being able to read them. So, I cancelled the transaction and tried again from the start with a new transaction. This time it accepted $20.00, returning the rest of the bills with the same message. Tried a third time and it accepted $40.00, again, with the same message provided for the bills it rejected. I've tried other Desert Financial ATMs at other locations and have all kinds of issues like this. I dislike dealing in cash and Desert Financial makes my dislike for it even worse.

These people at this branch are awesome! They greet me like I am family when ever I come in and…read morebend over backwards to make things go my way. I would highly recommend them. I have been at this branch for a few years and have switched over my account to them because they do such a great job. Thanks !

Long and overdue review. However I wanted to leave it now based previous reviews I read ( some…read moreare pretty nasty) on my experience during our purchase with Ruben. He went out of his way of his way to help me purchase the vehicle I have now. Not only did com in on a Sunday, but it was also Father's Day. Test drove several cars that I was interested in. I never felt pressured to pick a particular car he wanted to sell. It was my decision. Got approved and drove out within 2 hours. Now on my vehicle, i have been very content with (Kia Sportage). Have not had any issues with it, everything is working great mechanically! I have absolutely no complaints about anything. I would definitely recommend purchasing here . Thank you again Ruben, you are amazing!!!

I do not recommend this place to buy any vehicles from their lot their not honest dealing with…read moreunsuspecting clients.their cars has so much problems from timing belts engine mount problem suspension issues most especially reverse odometer from analog to digital.never buy from this place shops somewhere else "caveat emptor"

We purchased a vehicle from Fernando at RCN and the experience was…read more5 star. We were able to take the car to our mechanic for a check up before we purchased & Fernando was accommodating with splitting the cost on a few repairs. Our appointment for purchasing was very well organized - Brissany had all the paperwork set to go and we were out the door with our new car in 15 minutes. Purchasing a used car is a huge hassle. Out of all the dealerships and private sellers we dealt with , Fernando & RCN were always available , knowledgeable & made the whole process easy. We highly recommend RedCar for a vehicle.

If I could give zero stars I would absolutely do it this dealership has not only been the worst…read moredealership I ever stopped to but the most irresponsible and not committed Fernando has no word he will tell you one thing and do the other I was already going to buy a vehicle with Him a camaro he made me and my co-signer jump through hoops to get paperwork's paystubs ,a letter from the school district proving my mother has been working there for the years she claimed ! They told us to do all this just so they can tells us they sold the vehicle knowing they told us they would hold the vehicle knowing we've been going through so much to get the paperwork absolutely irresponsible and not to be trusted I will also post this on my social media and let know friends never stopping here again!