Historic Bisbee hotel. Great location although it can be loud at night. Some things just come with an old hotel but are worth mentioning: the elevator has been out for months apparently, and that should really be mentioned when booking as many guests have problems with stairs, and there are no rooms on the first floor. There is no parking. There is no microwave or fridge and no room service. The bed is not comfortable and you can hear everything through the walls and floors. However, other things are inexcusable regardless of how historic the hotel is. The WiFi is not strong (multiple interruptions watching TV) and there was a live roach in the room. The front desk was not very friendly or accommodating. If you're looking for a historic, possibly haunted, hotel with a prime location, you may want to consider the Copper Queen, but would not stay again. read more

Oooooof. Note to self (and other travelers) if you walk in to ANY lodging facility without a reservation and think you want to stay, ask to see the room and pay attention to how things look before booking! We were so excited to stay in the historic spot in Bisbee and super happy they had availability. We overlooked the dingy carpet, grungy tile, dusty everything and booked rooms for ourselves and my mother in law. We are all really easy going folks that take road trips together quite a bit...not super picky... BUT... EEEEEWWWWWWW! Not only are the corners and crevices of the hallways, lobby, restaurant and rooms filthy, the pool hadn't been cleaned or cared for in obviously more than a year. Dead weeds and old spider webs, etc. all over. Windows were super dirty throughout the place.... Why did we stay? Ugh. We were too weary from traveling and the beds and towels were actually obviously very clean and we thought we could deal with two nights. We did. But man, were we ready to get into our clean car!!! Let's talk about the bar and restaurant that we gave a chance, too. Jeeeeeeezus! Unkempt bartender sat at the end of the empty bar with the music blaring so loudly that it was almost impossible to order. We wanted classic. gin martinis and were told they didn't have olives. Website boasted full bar. Well, we're cool... ok... give us a twist Abby make sure we can taste the vermouth. "Of course," she said. Ummmmm.... Nah. We got two wine glasses with straight house gin. (Asked for Bombay Sapphire) barely shaken. No twist. We wanted a drink, so we drank them and sat outside so we could hear ourselves think. So dumb to give the restaurant a chance. HORRIBLE, tough steak and uncooked brussel sprouts. Meal was inedible. Don't do it. Also - no joke about being haunted. Had pressure against the bed, cords that were on the floor suddenly dropped to the floor like they had been picked up and dropped; door creaked open and cold air filled the room. NOOOO! Do not spend your money here. We should have checked it out before paying for two rooms for two nights. They're getting 2 stars because the linens were clean and they had vacancies. read more

Overpriced with virtually no amenities. Yes, it's old and historic, but although the hotel staff claim it is being renovated, there are no visible signs that any work is actually taking place. The bar room--where John Wayne reportedly used to visit--is closed and appears abandoned. There is also a large dining hall that looks grand but is likewise unused and shut down. When I asked about these closures, the front desk clerk said they might remain closed for months due to renovations. However, the space feels less like a renovation project and more like simple abandonment. The elevators do not work, and the hallway rugs carry a strong odor of dog urine, likely because the hotel is pet-friendly. Our room, #213, had a historic feel that my fiancée found charming. The bed was comfortable, though there were no extra blankets (fortunately we brought our own). There was no "Do Not Disturb" placard, so we had to request cleaning. The closet had no hangers, and the television was very generic with no premium channels. The shower stall had a leaky showerhead, but water pressure was good and the water seemed clean. The room door had a triple lock including a chain, and while nothing else was modern, we were given a physical key, which I found kind of refreshing. The pool was closed as well, supposedly under renovation, but at least the water looked clean. The front desk staff seemed unenthusiastic, lazy, or simply bored. One of them spent most of the time outside smoking. They appeared inexperienced in proper customer service and were unlikely to go out of their way to assist guests. We later found out the hotel is for sale for $9,000,000, which may explain the lack of care. Overall, I don't think I would want to spend time here again. It definitely was not worth the premium price we paid. For a romantic getaway, this was not what I expected--it kind of felt like a ghost hotel (advertised as such), though no actual ghosts appeared to us, lol, and I couldn't shake the theme from The Shining playing in my head. read more

Enjoyed our stay here! Room was great - quiet and comfy. It's a quaint older hotel. Could it use some work? Sure! That said, we didn't come here to spend all day in the hotel. Were only here when it was time to sleep and to watch a band at the bar. We were on the second floor and I was 100% certain we'd be kept up by the bar noise .... not the case! Couldn't hear a thing from our room (at least with the AC on). Slept very well. Hotel location is great! Walking distance to all the places we wanted to visit. Overall it met our needs and we'd stay here again in a heartbeat. read more

Copper Queen Hotel - J Scott Howard and the Freightliners playing at the bar downstairs for the Sidepony festival. - Hotels Near Me - Bisbee, Arizona

Last visited Bisbee & stayed here over 20 years ago when it was a lovely, welcoming, quaint, CLEAN historic hotel. Last week we spent one night in what is SADLY now a dreary, dirty, smelly, run down, clearly neglected establishment. Elevator hasn't worked "in years" according to receptionist so had to haul suitcases up 2 flights of stairs! Discovered bugs in our hotel bathroom. Restaurant is erratically open, apparently only when chef is in town. Parking near hotel remains a big challenge! Sadly same as Bisbee town itself. Not very tourist friendly in the height of Arizonas tourist season. Had difficulty finding someplace WITHIN WALKING DISTANCE to eat early breakfast. Most shops not open until late morning or with signs on doors "open later this afternoon". Many establishments run down or empty & boarded up. Very disappointing experience overall. read more

Be sure to set expectations for a small town/historic vibes. Rooms are quite small with just enough room to walk around the bed and into the shower. Love the old school keys to the rooms, but you can literally hear every step in the hallways and common areas. Unfortunately, the elevator was broken during our stay so it was a haul every time we wanted to come and go. They went all out for Halloween and we loved the mini haunted house walk! Service was friendly and the saloon had plenty of options. Can't wait to visit again! read more

Copper Queen Hotel - 3rd floor terrace views - Hotels Near Me - Bisbee, Arizona

Update- The hotel is quaint and has all the charm you could ask for. The rooms are a step back in time. The elevator does not work (even though I watched two workers unload a king tut from it...) and the staff was accompanying with a second floor room. The parking is atrocious and is very cramped. The hotel sits in a high transient area (no one messed with my vehicle) and we were approached by quite a few. There is no front staff or security overnight. So even though the pool closes at 10, we were woken up at 1140 and the. 2am by teens partying in the pool area. My main concern is that they do not lock the entrance to the pool. That's a safety concern for the littles. I wouldn't make this a destination, but more of a stop over. read more

Stayed one night as a guest booked by family, that lives in Queen Creek. So I didn't know what to expect, I only did min research on YouTube. Cool looking historic hotel, I wished I could've seen it in it's hey day. No elevator access so my elderly parents had a lil work out. Not recommend if you're handicapped. There were some people disappointed the restaurant wasn't open, and no notice. It was open during the 4th of July weekend, so closed the week after due to lull of guests/visitors. I used Yelp, and The Bisbee Table (turned out just across street) You just walk down the stairs through the small park, was short walk and food was very tasty Room was very warm upon entering so make sure you turn on that installed A/C first thing! read more

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I love Bisbee and stayed at the Copper Queen many years ago. We expected "historic", but agree with the negative comments about lack of upkeep. It is a shame to see a historic old beauty fall into disrepair that is probably not reversible. The biggest disappointments (which were things NOT pointed out by the hotel itself until we got there) were that the restaurant and bar were closed and the jeep tour company was not staffed in the lobby. We like to have a home base where we can get meals as needed and a nightcap nearby at the close of the day. None of that was possible. read more

We love Bisbee and come every year. This year, we made reservations for 11 for The Spirit Room on Valentine's Day. The reservation was made months in advance. It was also our 10th anniversary. We were seated 30 minutes late. We sat 20 minutes before the server came to our table and announced she was going to bring us water. She did not offer to take drink orders. After another 10 minutes or so, some of us got up, went to the bar, and bought our own drinks, bringing them back to the table. Surprisingly, this went completely unremarked-upon. Throughout the night, it was treated as if it was normal that guests should have to walk to the bar to get their own drinks. We ordered off the Prix Fixe menu. Our server informed us that there were only "a few" steaks left. We asked how many "a few" was, and she said she'd go to find out. We tried to stop her because it was an hour after our reservation and we were hungry, but off she went. She returned to tell us there were five steaks. We ordered all five and chicken for everyone else. We then sat for about 30 minutes before our first course came. The bread with whipped goat cheese was tasty, but alas, the goat cheese was mascarpone, not goat cheese. Either way, it was the best thing we ate all night. By this time, my wife had gone back to the room, so I asked to change the dessert order to the strawberries with mascarpone, which ended up being amusingly relevant. Our server's demeanor was inexplicably matter-of-fact about thirty minutes later when she announced, "it's been an hour, I don't remember who had what" or words to that effect when serving the soups and salads. Our entrees arrived approximately 2 hours, fifteen minutes after our reservation time. The steak was fine, though it was not the cut they claimed, and the sides were mediocre. As we ate our entrees, our server walked out and without preamble announced, "I'm just going to bring you 11 lava cakes". Our confusion may have been visible, because she then explained they had run out of the other desert. We strongly suspect the reason for this was the mascarpone was used on the bread at the beginning. We asked the server to just package all deserts to go, but our server informed us, "We don't have any to-go boxes." She then walked over to me and asked if I wanted a to-go box. These events happened one right after the other. This experience was so absurd I started to question my grip on reality. I told her she had just said they did not have any to-go boxes and she said she could make something up for our entrees. The lava cake was the saltiest cake I've ever had. Mine came with runny, deflated whipped cream. Two of our number were lucky enough to get ice cream, but not the rest of us. She brought out sheets of wax paper, sheets of aluminum foil, and plastic baskets to serve as to-go containers. I wrapped my steak up, but couldn't bring myself to take their plastic baskets. When it came time to pay, we were all charged the full $75 prix fixe cost, despite the facts that we had to get our own drinks, most of us had no choice of entree, none of us had choice of dessert, and dinner took a full two hours, which started 30 minutes after our reservation time. No apology was offered. There was an awkward moment when the server thanked us for bearing with her through this experience, which I charitably assume was an attempt to acknowledge how very wrong things went. I waited tables for a decade. I know things happen that are beyond the server's control, but that's when a good server can acknowledge this and find accommodations for the guests, or just act as if it's a situation they're both in together that deserves no further acknowledgement or accommodation. The latter was chosen in this case. It is my understanding that staffing in Bisbee is an issue at present. I really hope those in charge at the CQ see this and consider it as it is intended, a direct communication that they provided literally the worst dining experience of our lives to 11 people who come regularly to Bisbee and want the town to succeed. We'd happily overlook some minor issues if they'd been acknowledged and treated as if they mattered. That did not happen even a little bit. read more

The lobby is nice. That's about it. The rooms are very dingy and unappealing. The elevator didn't work so we had to climb 4 flights of stairs with our luggage. No cable only Pluto. The AC was a very little noisy window unit. They charged us $268 as they said booking.com charged us the wrong amount. We needed ice and had to walk back down 4 flights of stairs to the first floor (only place to get ice) and then back up 4 flights of stairs. No thanks. I won't be coming back, ever!!! read more

Unfortunately, this hotel was a major disappointment. The elevator was out of service, the carpets were torn, and the wallpaper was peeling throughout the halls. The property feels worn down and in serious need of maintenance. The restaurant and bar hours were unclear--sometimes open, sometimes not--and for what's essentially a 2.5-star experience (in my opinion), the price is far too high. Parking was extremely cramped, and the location felt unsafe. We were approached by multiple individuals outside, and there was no front desk staff or security on-site overnight. Our room wasn't much better. We were kept awake by loud bar noise until 1 a.m., the AC unit squealed all night, and we couldn't even hear the TV over it. The bathroom was not clean, with hair present, towels had holes, and even basic maintenance like working light bulbs was overlooked. While the building itself has some charm, it's clear the hotel has seen better days. We did not enjoy our stay and will not be returning. read more

Doing a Birthday Road trip through Arizona and Bisbee was a must. I chose this hotel from the historic site and the history The customer service was great extremely friendly The hotel is beautiful and charming I love the decor in the parlor room and while going from floor to floor. Very clean rooms The room I got was a great price Very clean and cozy smelled nice and the view was beautiful Bed was a bit hard pillows are comfortable Bathroom was nice and clean but honestly not plus size or big people friendly The shower was extremely tiny Water pressure was very good and warm water Loved the outside balcony had tables and chairs to sit and enjoy the outside weather and view Experience was great would definitely stay again read more

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It's a faded old lady. The elevator doesn't work, the carpets are torn, the wall paper is starting to come off the walls. The restaurant and bar may be open or not, no one knows. The shower is a claw footed tub with a plastic shower curtain that must be in the tub - they clearly tell you this when you check in. The hot water goes from not warm to scalding by touching the faucet. The location is awesome. Central to walking everywhere. I'm glad we stayed but it's massively overpriced for a 2.5 star (in my opinion) hotel that has seen far better days. We won't be back but it was interesting to be here. read more

I wish I could say overall that I was more pleased with our stay and experiences at the Copper Queen Hotel. Its a place Ive heard of many times over throughout my life and had pretty high on my bucket list of places to stay and check out. Being someone who has an interest in the paranormal and being in a town with such a rich history it felt like the perfect place to stay when we decided to extend our trip to make a stop in Bisbee. The employees were kind, and we decided upon arrival to upgrade to 'Billys Room' hearing it was the most spiritually active. I was excited, reading the book of others experiences and hearing stories from staff, though I noticed right away that in the early 2000's many guests who stayed in Billys room were saying it was room 312, not 412 where the plaque was on the door, but mostly just chopped it up to guests being forgetful after a less than good nights sleep filled with strange sounds and movement that kept them awake. We get into the room a bit late and as the hours slip away I find myself feeling disappointed; maybe we can chop it up to picking the wrong time to come, it was Superbowl Sunday after all so it was quite loud late into the night, and sounds echoed from blocks away into the room on the 4th floor. I wish I could say it was the only disappointment. Beyond the sounds of singing and cheering seeping through every wall far past midnight, the room was incredibly hot- especially for early February. Turning on the AC unit in the room and opening a window to let in the cold air offered no real reprieve from the heat of the room that made it difficult to sleep. The bed was also incredibly worn and sunk in the middle, leading both my partner and I rolling into this ditch in the bed, with our body heat certainly not helping with the overall comfort of the already hot room. I guess maybe my expectations were too high being told it was the most spiritually active room, expecting...well...anything at all? Not an unusual sound, no footsteps or giggling in the hall, no crying when water was run. Every item placed intentionally or not was right as we left it when we left for dinner late and when we arrived back, waking up in the morning everything was placed exactly as it had been the night before. Any of the rumored happenings in Billys room were entirely absent. Now I know they cant control what a 'spirit' does or doesnt do,when activity flares up or not, but it was still a bit of a bummer none the less especially paying to upgrade for that reason. I sat in the bed a number of hours before going to sleep and noticed in the articles and photos of the room that previously there was an entirely different portrait on the wall. The portrait there now of a boy with a Mona Lisa sort of expression on his face was certainly unsettling-did he crack a smile? I spent some time looking and trying to find information on the portrait, who of course the implication is to assume that this unsettling portrait is Billy, welcoming you into the space he calls home, which clearly is not the case. I enjoy doing the background work, a bit of a curious cat I enjoy researching the people who are allegedly said to still remain in these haunted spaces, but no information could be found on Billy at all, except the story of his drowning in the San Pedro river, which is also about a 20 minute drive away. They say he haunts the hotel because his mother had worked there but it begs the question, why is this very specific room 412 associated with the boy? Of all the places between the river and hotel, why not his home? Why the top floor in this room of this hotel very specifically? The whole experience-or maybe lack thereof- left me feeling almost a bit cheated. My enthusiasm for finally staying in a place Ive wanted to for so long only to be met with an uncomfortable and silent room was a bigger disappointment than I almost even care to express. If Billy is a real entity here it seems he didn't want to come out to play with us, I hope if you find yourself there you have a better or any experiences to report. read more

Copper Queen Hotel - Hotels Near Me - Bisbee, Arizona

Unfortunately we had stayed here before several years ago & came back. Now the hotel is deteriorating unkept will wallpaper peeling, ceilings sagging, and no breakfast. Breakfast advertises is cereal or bagel. Would not stay again. If there were ghosts probably left for better accommodations too. It is quaint with history but can see walking through no need to stay overnight anymore. So disappointing. read more

I loved this place back in the day. It is such a historic hotel conveniently located in the heart of Bisbee. I was absolutely a fan of the bar, which used to be such a relaxing place to grab a cold one and hang out after a day of walking around town. I'm not sure what happened but the bar has been mostly cleared out. The tables and chairs have been almost completely removed and half of the bar was completely vacant of everything but an old cooler with a case of diet coke on display. They don't do any drinks requiring a blender anymore and bar food is no longer an option. The bartender was working alone and was frazzled and overall the vibe was just sad, like walking into a friends house that has been halfway cleared out and is a ghost of it's former self. Pun intended. read more

Let me begin by saying that I don't usually leave reviews that might do harm to a business, especially if they appear to be trying... We stayed here several years ago and expected old, and of course, fewer modern conveniences, in exchange for some historic charm. Sadly, no charm, no welcoming spirit. They did not tell us on booking or at check in that the ELEVATOR IS NOT OPERATING! (BTW they do not plan on repairing it.) They proceeded to show us (all obviously over age 70) initially to rooms on the 3rd and 4th floors!! After lugging our things back to the lobby, they moved us into rooms on the second floor which was marginally better. Regarding public areas, the trash cans in the dining room and public restrooms (not clean) were full and the continental breakfast was weak. No obvious wait or maid staff to assist you with the basics. No restaurant or bar. And NO fire sprinklers. Only two positives to report. The room was clean and the WiFi was good. I'm sorry to say I would not recommend staying at this hotel in its current condition. read more

I enjoyed the atmosphere. My room was very nice, and the bed comfortable. Unfortunately, the bar was not able to open. I would have given a five star review had the AC been turned on in the room before I arrived. It took hours to cool down. (I was on the third floor). I plan to return to Bisbee in October, and I plan to stay there again. Let's get that fifth star!! read more

This probably my worst hotel stay ever, especially for the price point. I'd first like to say that there two employees that definitely worked their tails off to try to make this place better and attempted to accommodate. Unfortunately I didn't get their names- but a tall, blond (bartender) - she busted her butt, went above and beyond. She actually should be running the hotel. And an older woman doing breakfast orders in the restaurant (Betty?) You could tell she was ran thin and trying to best to keep things going. My husband and I came in on a big bike event weekend. So they staffing/ food/ drinks/house keeping- everything should have been ready to go. An annual event. Needless to say you are really tired and ready for your room after riding over 500 miles or more. The internet went down due a fire in the area (no biggie). However they had no backup to get in people. We did get checked in 3. However, the room was not ready. So we were able to put our bags in the room to do what we needed. We returned at 7:30pm and the room STILL was not touched. And the housekeeper is on her phone in the hall, and her child with her. We were so cold and tired from the bike ride. Tyler was there then and came to the room and it was made up shortly after and attempted to make it right. Which helped but it just kept going down hill the whole weekend. The staff also apparently eat and hang out on the 2nd floor dining area. And left there pizza box and drink cups on it from at 3-8pm. The microwave for use was horrible and I about threw up opening it. - Bar draft wasn't working - out of CO2 at the bar- no canned soda at bar as an alternative for the CO2 out - very limited dinner menu due to food items being out -FOUND a metal NUT in my fries. This was just icing on the cake at this point. My review for that is on the restaurant page. I gave up at this point. - staff is so short everyone is running around with their hands cut off. I honestly feel bad for the ones you tell that care. Over all the hotel is just way ran down and over hyped. Just do a tour and leave it at that. Definitely not what I paid for and will never stay there again for the annual event. read more

Copper Queen Hotel - In food - Hotels Near Me - Bisbee, Arizona

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Had dinner approximately 3 weeks ago and was a terrible experience. They did not get any of our four meals accurate. The shrimp scampi had no flavor on it whatsoever. Please avoid this place. There are many more options. read more

It's old and spooky and we are claiming we were haunted on our stay. excited about it. Room was clean, beds are old but ok, bathroom was like a long hall. Seemed as if they were remodeling and so there's hope for new beds I'd stay here again it was awesome. read more

Copper Queen Hotel - Hotels Near Me - Bisbee, Arizona

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Friends! I am at the Copper Queen hotel investigating an uptick in paranormal activity. I gave them 3-stars because the elevator froze while we were on it. This freaked out the human and she couldn't sleep, meaning I couldn't sleep either. Staff were friendly and helpful. Or were they ghosts? You will have to find out yourself! Happy exploring my friends! read more

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The hotel was old in a good way. Historic! I explored the hotel and it was interesting to see the old architecture. My room was old with renovated bathrooms a TV and a Fridge. There is even a pool too. Sadly, no ghosts this time. Another thing to mention to my 4 star review is that the elevator doesn't work. Stairs! Overall, the hotel is a must visit as it is very historic and cool. read more

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Staff was very nice. That's it. Elevators broken in a 4 story hotel? Have they not heard of the ADA? Absolute violation. No one to help lug suitcases to the rooms either. No refrigeration in room, no microwave. The bar wasn't able to make a basic mixed drink during their busiest time of year. Overpriced rooms. This place has such potential during the spooky season. But it seems they get by on old reputation. Walk through the lobby and save your money. read more

Stayed night of 3/10. Ate at restaurant. Should have gone to fast food spot. Absolutely nothing to indicate quality above fast food . The night: when first entering my room on the second floor I noticed a funky smell, no one else noticed it so I figured I was just at overly sensitive. During the night the smell got worse. I heard walkie talkies in the hall. After quickly getting dressed I entered the hall where a fellow guest said everyone was being evacuated. Early morning . Cold. No info. Or help from staff. No ghosts. No quality of food or lodging. If you go to Bisbee keep walking when you get to this "hotel" read more

Late night stop and only place available so thankful for that. Old hotel with vintage charm and a claw tub. Don't expect a five star place but everyone was nice and clean. The breakfast here could be a little cleaner for such a beautiful dining area. The waitress seemed overwhelmed and the milk was sour so can't recommend read more

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First, we loved the location. Our room was smelly and the halls smelled of cheap room freshener. Pool was filthy and I mentioned to front desk person next day it was still bad. Plastic cups with water and cigarette butts 2 of them around pool. Empty bottles floating in pool with leaves and dirt everywhere. With the room rate we paid we expected a bit more out of The Copper Queen Hotel. Not sure if I'd stay here again. read more

Very dirty! No elevator! Bar open when ever! Restaurant the same! Only nice thing is when bar is opened nice bartenders! And patio outside!

My family and I booked 2 rooms side by side on the 4th floor. When we arrived my mother who is 73 years old, had a very difficult time climbing up 4 flights of stairs because their elevator was unfortunately out of order. The department manager Randy, noticed immediately how difficult it was for her and offered to give us an upgraded room that was much nicer on the 2nd floor at no extra cost, and even gave us a $35 dollar credit! He was wonderful and took care of my mother. Thank you Randy for making her stay much more comfortable! We definitely will return in the future. read more

This was a disappointment. We drove a couple of hours to stay here, based on a recommendation from a friend. We had come looking for a special experience that might evoke something of the history of Bisbee; we found an aged hotel trying to eke out a living for a pleasant and well-meaning band of amateur hoteliers. Everything about the hotel made one wonder just how nice it might be with some competent management. The story of the town is fascinating and the scenery lovely. I thought the hotel would be a great place to watch the sunsets with a drink; however, the only place to sit was the front porch/lounge which didn't have service and looked only onto the back of another building. While they had larger rooms with windows and light, in order to get a king bed we ended up in a small and windowless nook. The bed was uncomfortable. While I was pleased to have a large tub, the enamel was pealing off the bottom. The toilet seat was cheap plastic and broken on one side. The coffee maker was of the cheapest sort. On arrival we were told that the restaurant was closed during the week. We could eat in the lounge. The lounge looked like some sort of post apocalyptic Mad Max scene packed with happy aging hippies, complete with tie died shirts. The lounge didn't really have any place to sit. I woke up early and waited for the restaurant to open for breakfast. The restaurant look up a large portion of the ground floor and looked pretty nice. Coming in late, the super friendly waitress bustled in and set up the breakfast. I was confused as to what could have taken thirty minutes, as they offered the saddest breakfast I have seen in years: a pot of coffee, maybe ten mini boxes of kids cereals, and several packaged small and miserable buns and muffins. read more

The 5 Stars is for my visit in 1972. I am so grieved. Someone buy this Hotel and take it back to what it was. I stayed at the Copper Queen Hotel, during Thanksgiving in 1972, which was many years ago, when it was owned by Mr. Steve Hutchison, and it was a wonderful and memorial experience. The owner accidentally did not book my room and when they realized they made a mistake, they did not charge me for staying. I ate there on Thanksgiving day and the food was delicious and the Pumpkin Pie was excellent. I just can't believe how crotchety the Copper Queen Hotel, the Belle of Bisbee, has become! read more

Updating and removing a star due to the fact that my folks' room that I booked for them was not made up/cleaned upon checking in at 5PM (checking behind at 3). Tyler at the front desk immediately rectified the situation and reassigned them a different room. Unfortunately, that room had an inoperable, CLOGGED toilet, complete with sewage stench. My folks had to go downstairs and use the bathroom instead of the one in their room. My mother reported to me that the lobby bathroom was disgusting Very sad the dilapidated state of this historic hotel. read more

The Copper Queen was a unique experience. Such an interesting history in an adorable town. There is so much to do in Bisbee. Friendly service, comfortable room, kitschy saloon and restaurant. We would totally go back for another stay. Elevator was not working and parking is challenging otherwise I would give 5 stars. read more

I originally had an issue with the hotel, however the manager Helen was quick to resolve the issue and told me about exciting new things to come. A lot of renovations are underway to bring this hotel back to its former glory. I'm excited to see the transformation. read more

We came for dinner. The chair I sat in was broken. The waitress was friendly but inattentive for 20 minutes to get our drink order in, and the dinner, the salmon, was very subpar, overcooked with a heavy sour sauce. Very disappointing. Folks, you can do better. read more

If you want a section 8 hotel this is it. The bed was from 1910 uncomfortable as hell. The 1 ice machine didn't work. The elevator didn't work so plan on dragging your luggage 2,3 or four levels. Our closet door was stuck closed we told the asshole guy downstairs and he said he will look at it and never did which was nice because we were there for a wedding and had no place to hang our clothes. Now back to the ass at the desk..when we checked in I parked out front to unload luggage he came out and said I could park there if I move up a hair and get closer to the wall so I did. The next day while being out on the balcony he comes out and says you can't park there and have to move. Now if he told me that when we got in I had plenty of other close parking but no he says this on a Sat afternoon and when its raining. I told him u said I could and he flat out lied and said he doesn't remember that so the closest spot I found was 2 blocks away. Anyway he let someone else park there right after for the night. So customer service is definitely not important to them. Only plus the food at the bar was pretty good. As for the ghosts they probably left because they were to embarrassed to even be there read more

Improve management. Horrible experience with our reservation, someone screwed up and it wasn't us. Made our reservations 2 months ago for 2 rooms king beds, three nights. Checked in, was told our reservation was for 2 queen beds for two nights. Our friends took the queen room for three nights, we were told we could only stay 2 nights in our king room. The young man at the desk the first morning assured me he we were good for the third night in the same room, cool! Our second day, manager was yelling "why are they still there?" She was literally angry at US for their fault. We should NEVER have been spoken the way she spoke to us. Very unprofessional. Her final response was "Fine, stay in the room, I'll figure it out." Well that's your job, lady. Never again will we stay there. I'm so disappointed I took our friends to stay there. Management should be ashamed of themselves. Such a shame what they've done to such a beautiful, historic landmark. read more

Glad for the historical experience. But.... elevator has been out of order for quite some time in a 4 story hotel. I'm on oxygen, no 1st floor rooms. Dining room food was good but slow. 25 minutes for basic egg breakfast and we were first table after they opened half hour late because nobody had keys to the door. Dinner server had no bartender and she didn't know cabernet from chardonnay. Not her fault. read more

This was our second stay at the Copper Queen. Last year we booked through Hotels .com. The reservations for this year were made in their lobby face to face and it still got messed up. While waiting in their lobby to check in, I overheard the clerk tell people that they made their reservations through Booking .com and that's why they weren't in their system. Likewise, there were complaints about water damage and mildew. We had the same issue last year in that Friday wasn't scheduled, but Saturday and Sunday were. They required we check out Saturday morning and check back in Saturday afternoon. Keep in mind Saturday morning is the Bisbee 1,000 event and check out is 11 am, before the end of the race. After this year and watching multiple people have the same issues, I'm convinced they are only staying in business because they are the nicest hotels in Bisbee. No one stays in business when they are this bad at what they do. Everyone that approached the front desk and didn't have a reservation didn't matter because they filled the rooms. We won't be staying there again because it's not worth the exasperation of finding out your reservations aren't correct and you don't have enough rooms for your entire party. If you're in town for the Bisbee 1000, I highly recommend a different hotel. read more