I have waited 3 months to write a review for Copper. I didn't want to write a review in the heat of the moment, so I waited to cool off and 3 months later I am still dealing with the effects of my hair disaster with Amanda. I was so hurt and disrespected by Amanda. I have been getting my hair done by Amanda for a year and I have always liked her work. The last time I went to her, we wanted to go darker with my roots to create the ombre look. I trusted her to make it look good. She did warn me that this would be a big change, and I was ready for it. I was ready for a change! I trusted her as a hair stylist to pick out the right color for my hair. The color was not what we talked about and ruined my blonde hair. I left with the most brassy color ever! It was dark at the roots and faded into and orange color.
Respectfully, I reached out to her as soon as I got home and looked at it under my own light in my bathroom. I told her that I just didn't like it. All I wanted her to do was to make it blend more. I was as nice as possible and told her that it was ok, not a big deal, and if I could come back in the next day to fix it. She immediately got defensive and told me that she doesn't have any openings until next week. Being a customer, I feel like she should have made me a priority and get me back into her salon to fix it. I had a Christmas party in 2 days, and thats the whole reason why I wanted my hair done. I was eager to get it fixed before then so I ended up having to ask for my money back to go somewhere else to fix it. This was the last thing I wanted to do, but I had no other choice because my hair looked awful! I appogized as much as I could to Amanda and told her no hard feelings and that I still plan on continuing to get my hair done by her. She responded back and told me that I disrespected her and her time and that I am no longer welcomed back at her salon.
I was so hurt, I cried all afternoon and even broke out in hives. I have never complained about my hair ever, to anyone! Im a very laid back person, and am not picky about my hair until now. It was that bad!
It is now 3 months later, and I am still trying to get the ugly color and brassiness out of my hair. I do not recommend anyone to get their hair done by Amanda. I thought she was a nice person, but she can turn on a dime. I have even seen Facebook posts from her bashing on some of her customers. She is very unprofessional and disrespectful. You would think good customer service would be her priority owning her own business, but it is clearly not. read more