Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

I called Brian today he got my truck in fast repaired it fast with a very very good price super…read moregreat people to work with I recommend them for anything Auto related thanks Brian thanks Brittany. Terry Massey

Honest Auto Repair is a great business. Everything was explained to me, no hidden fees or extra…read morecharges. I was very impressed with the fast service and terrific price that included a guarantee on parts and labor. Highly recommend.

Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

In the past, I have always found the process of buying/leasing a car to be an extremely stressful…read moreexperience; however, Adam Helwig has made me feel at ease and has even helped me to enjoy this experience. I have now leased two cars from Park/Serra, and Adam has helped me with both. He is honest, straightforward, and down to earth. He talks to me like I am a person, not a customer (although his customer service skills are also also top-notch), and he is extremely knowledgeable. He has been able to answer all of my questions and concerns with the knowledge and experience of a true professional. I will be leasing/buying from Adam Helwig for a long time.

My lady friend made an appointment to get 2,50 amp fuses replaced. The hatch wouldn't open and a…read morefee warning lights were also on. I took the Mazda for her.The woman, Ally or something, surprised me a $169 diagnostics charge that wasn't mentioned when she made the appointment, 21/2 hours later she told me they didn't have the fuses in stock and it would be 3days out, now 5 days and no call, and she would call me when their in and would install them for an additional charge of $58. There for absolutely nothing was done. Not much that a person can do. Maybe because I'm a senior citizen she thought it would easy to snuggle me. I put the fuses in for her. 5 fuses for $6 so her final price $186 including the Serra Mazda $180 With tax and what ever. Unethical employee.

terrible customer service, terrible work, I took my Mazda…read morein to get a clutch replaced, I bought my own part as I was needing a specific one rated for higher power, I got my car back after spending over 1600 dollars in labor costs alone, the first 200 miles my sway bar linkage fell off, which was a direct cause of them removing my front axels to drop my tranny this was 2 days after getting my car back, i Fixed that, but my clutch is making god awful noises, squaking when I take off or am in reverse, I drove for the full recommended 500 mile break in period, still making the same noise, I took the car back to them to check their work to which they very rudely told me I dont know what I'm talking about, I'm not a mechanic, my transmission was already destoryed when I brought it in. I have photos of the clutch they took out, to which they said it is in pieces and it very clearly was not, my car was not making these noises before I spent about 3 grand in Toto Al with parts and labor, now after sticking a camera up they are more showing me the video from this, all while saying the clutch is installed correctly, but either way they don't guerentee labor unless it's on their parts, and I simply was never told this, was not told this when I brought the car with the clutch, was not told this when they texted me to tell me to order a fly wheel, they never once told me it wouldn't be warrantied or never once recommended me to use their parts, I paid the labor to have time work done right, and I am left with a car that i have put my whole soul into for 5 almost 6 years that is embarrassing to drive, and sounds super rough. I was also hung up on by them saying "come get your fing car" then hanging up. Very unprofessional, very disrespectful on the phone, very disrespectful in person told me when I picked the car up that I don't know what I'm talking about, they told me the part was bad, which they did not, I have all the texts from this place, I also paid for an evaporative leak to be fixed, I still have a code for this and they are telling me that's not what they were supposed to fix, but that's the code that I said I wanted to get fixed. had 3 people all talking over me raising their voices and telling me I'm wrong, DO NOT TRUST THIS PLACE. Also no where in the receipt or paperwork does it say they don't guerentee work on customer supplied parts, was never mentioned

Bob's is a great place Bob the owner fair, honest,and dependable guy. i told Bob to replace all the…read morebrakes on my wife's car he gave me a call told me the back brakes were only half wore downed. most shops around here would change every thing with the brakes. (IE muffler shops)

One of the worst mechanic shops in the Akron Area. Spent over $3000 to solve and engine issue and…read morethe issue still exists, and they made up the excuse it was something else. They will cheat you out if your money. Dont Go!

Although I was without my suv for 2-1/2 days, all was good; due to the nature of the repair I had…read moreto get an echeck but failed, went back and one of the mechanics drove my car with me on the expressway so my vehicle could cycle and came back and I passed the e-check! This was wonderful that they helped me out so much!

Great guys, great service and very cost effective. They fixed leaky exhaust on my Subaru Outback…read morefor under $100. Also when putting a new tailpipe on my '73 Eldorado they replaced and leaking rubber fuel line at the gas tank at no charge! I highly recommend these guys!!

The best and most reliable place I've ever taken my cars to. They get the work done quickly at…read moreamazing prices. And... Don't send me out the door with a laundry list of things to fix. Won't go anywhere else! Highly recommend.

These guys are true professionals and masters of their craft. Been to them a couple times now as…read morethey went above and beyond to ensure my car was treated with the upmost profession and diligence. So happy to have an honest mechanic I can rely on. These guys will be my go to and my families from this point on thanks again Copley auto and collision. You're the best.

A good friend of mine highly recommended Copley Auto and Collision for some minor body work. I…read morecould not be more impressed. The estimate was reasonable and they could repair my truck in just a few days. The actual cost ended up being much less than the estimate! It only took them a day to do the work. In addition I had just bought wipers but did not install them before taking the truck to the shop. I got a call asking if they could install the wipers! I live in Munroe Falls and Copley is about 25 minutes away. I will definitely use them for future work. Thank you for the great work and exceptional service